If you can't find the information you need in the documentation or you have a
specific problem that needs answers, this page will help you find the best place
to get your questions answered.

Use the following channels based on the type of issue:

- **API service errors or unexpected results** : Troubleshoot with API Explorer and submit logs through [Contact Google Analytics support](https://developers.google.com/analytics/support/contact) (see [Problems and errors](https://developers.google.com/analytics/support/api-issues#problems_and_errors)).
- **Client library bugs** : Report library-specific defects in the [client library's GitHub issue tracker](https://developers.google.com/analytics/support/api-issues#client_library_specific_issues).
- **Developer feature requests** : Search or vote in the [Developer Feature Requests issue tracker](https://issuetracker.google.com/issues?q=componentid:1361500) or [submit a new feature request](https://developers.google.com/analytics/support/api-issues#developer_feature_requests).
- **Service outages** : Check real-time status on the [Google Ads Status Dashboard](https://ads.google.com/status/publisher/).
- **Google Analytics web interface or account access (non-developers)** : Visit the [Google Analytics Help Center](https://support.google.com/analytics) or [Resources for non-developers](https://developers.google.com/analytics/support/non-developers).

## Ask questions

The best place to ask questions about using and developing with Google Analytics
APIs, libraries, and SDKs is on the [Google Analytics Discord](https://goo.gle/ga-discord).

Here are the active discussion groups you can use to find answers to your
questions:

General:

- [Google Analytics Help Community](https://support.google.com/analytics/community)
- [Google Analytics Discord](https://goo.gle/ga-discord)

Measurement protocol:

- [Measurement Protocol Help Community](https://groups.google.com/g/google-analytics-measurement-protocol)
- [Google Analytics Discord](https://goo.gle/ga-discord)

## Developer feature requests

Do you have a feature request for Google Analytics developer features including
Data API, Admin API, Measurement Protocol, or BigQuery Export?
If so, we'd like to hear from you!

> [!IMPORTANT]
> **Important:** The feature request tracker is only for developer feature requests.

Your issue will be closed without further interaction if you submit any of the
following:

- A bug report.
- A feature request for the GA UI.
- Questions around the GA UI or developer features.
- A feature request without all the requested information.

Before filing a new feature request, see if it already exists in the
[issue tracker](https://issuetracker.google.com/issues?q=componentid:1361500). If an
issue matching your request already exists, click the **+1** button in the upper
right corner of the issue to let us know you're interested. You can also add a
comment with any additional information.

If your feature request isn't already covered,
[submit a new feature request](https://issuetracker.google.com/issues/new?component=1361500&template=1820970).
Make sure you provide all of the requested information.

While we intend to take developer feedback into consideration, don't expect
direct engagement from us on this tracker. Not all feature requests are
accepted.

## Problems and errors

If you're encountering an error with the API, search the
[Analytics Developer Documentation](https://developers.google.com/analytics), or post on the
[Google Analytics Discord](https://goo.gle/ga-discord). Try to isolate the problem as much as possible, and
post only the relevant code and API calls.

### Issues with the Google Analytics APIs

I'm receiving an error from the API, having trouble making API calls, or have a
general API question.

Try calling the API directly using the **Try it!** button (API Explorer) on the
reference documentation page for the API method you are experiencing an issue
with (for example,
[`runReport`](https://developers.google.com/analytics/devguides/reporting/data/v1/rest/v1beta/properties/runReport?apix=true)) to verify
that the issue occurs regardless of your implementation or client library.

Fill out the [support form](https://developers.google.com/analytics/support/contact). If possible, provide screenshots of the
Google Analytics frontend and the Google Analytics API request and response
logs, along with the detail of the problem you're experiencing.

### Client library specific issues

I have an issue related to a client library for the Google Analytics APIs rather
than the APIs itself

:   Refer to the **Issues** section in each individual client library GitHub
    repository:

    - [Go](https://github.com/googleapis/google-cloud-go/issues)
    - [Java](https://github.com/googleapis/google-cloud-java/issues)
    - [.NET](https://github.com/googleapis/google-cloud-dotnet/issues)
    - [Node.js](https://github.com/googleapis/google-cloud-node/issues)
    - [PHP](https://github.com/googleapis/google-cloud-php/issues)
    - [Python](https://github.com/googleapis/google-cloud-python/issues)
    - [Ruby](https://github.com/googleapis/google-cloud-ruby/issues)