Create flight reservation

Action ID
actions.intent.CREATE_FLIGHT_RESERVATION
Description

Search for available flight tickets in an app. Populate the search criteria using the details that best match your app's search functionality. For example, you can populate the IATA codes for the departure and arrival airports using the flightReservation.reservationFor.departureAirport.iataCode and flightReservation.reservationFor.arrivalAirport.iataCode intent parameters. The Google Assistant attempts to provide IATA codes for departure and arrival airports, and returns city or airport names instead if an attempt fails.

If enough fields are populated to perform a search, your app can directly show search results. Your app must confirm with the user before creating a reservation.

Locale support

Functionality Locales
Preview creation using App Actions test tool en-US
User invocation from Google Assistant en-US

Example queries

The following fields represent essential information that users often provide in queries that trigger this built-in intent:

flightReservation.reservationFor.arrivalAirport.address
flightReservation.reservationFor.arrivalAirport.iataCode
flightReservation.reservationFor.departureAirport.address
flightReservation.reservationFor.departureAirport.iataCode
flightReservation.reservationFor.departureTime
flightReservation.reservationFor.provider.name

Other supported fields

The following fields represent information that users often provide to disambiguate their needs or otherwise improve their results:

flightReservation.@type
flightReservation.reservationFor.@type
flightReservation.reservationFor.arrivalAirport.@type
flightReservation.reservationFor.departureAirport.@type
flightReservation.reservationFor.provider.@type

Supported text values by field






Inventory availability by field






Sample actions.xml

For information about the actions schema, read Create actions.xml.

Handle intent parameters as URL parameters

<?xml version="1.0" encoding="utf-8"?>
<!-- This is a sample actions.xml -->
<actions>
  <action intentName="actions.intent.CREATE_FLIGHT_RESERVATION">
    <fulfillment urlTemplate="myapp://custom-deeplink{?departureTime,name,arrivalAirportAddress,arrivalAirportIatacode,departureAirportAddress,departureAirportIatacode}">
      <!-- Eg. departureTime = "2011-12-20T23:59:59" -->
      <!-- (Optional) Require a field eg.departureTime for fulfillment with required="true" -->
      <parameter-mapping urlParameter="departureTime" intentParameter="flightReservation.reservationFor.departureTime" required="true" />
      <!-- Eg. name = "Example Airline" -->
      <parameter-mapping urlParameter="name" intentParameter="flightReservation.reservationFor.provider.name" />
      <!-- Eg. arrivalAirportAddress = "123 Main Street, San Francisco, CA 12345" -->
      <parameter-mapping urlParameter="arrivalAirportAddress" intentParameter="flightReservation.reservationFor.arrivalAirport.address" />
      <!-- Eg. arrivalAirportIatacode = "SFO" -->
      <parameter-mapping urlParameter="arrivalAirportIatacode" intentParameter="flightReservation.reservationFor.arrivalAirport.iataCode" />
      <!-- Eg. departureAirportAddress = "456 Market Street, New York, NY 67890" -->
      <parameter-mapping urlParameter="departureAirportAddress" intentParameter="flightReservation.reservationFor.departureAirport.address" />
      <!-- Eg. departureAirportIatacode = "JFK" -->
      <parameter-mapping urlParameter="departureAirportIatacode" intentParameter="flightReservation.reservationFor.departureAirport.iataCode" />
    </fulfillment>

    <!-- Provide a fallback fulfillment with no required parameters. For example, to your app search or router deeplink -->
    <fulfillment urlTemplate="myapp://deeplink" />
  </action>
</actions>

Use inline inventory to guide query matching

flightReservation.reservationFor.provider.name is a field that supports inline inventory. By defining an <entity-set> for flightReservation.reservationFor.provider.name, you can uniquely identify entities that are of interest to your app or restrict fulfillment to the set of supported entities.

In the following example, when the user query matches the name_one entity, Assistant provides the associated identifier, ID_ONE, as the URL parameter name to fulfillment.

If there is no inventory match, the text value received in the query for flightReservation.reservationFor.provider.name is passed as-is.

<?xml version="1.0" encoding="utf-8"?>
<!-- This is a sample actions.xml -->
<actions>
  <action intentName="actions.intent.CREATE_FLIGHT_RESERVATION">
    <fulfillment urlTemplate="myapp://deeplink{?name}" >
      <!-- name = "ID_ONE" or "ID_TWO"  -->
      <!-- If no inventory match, name is a text value, such as "Example Airline" -->
      <!-- (Optional) Use entityMatchRequired="true" to require inventory match for fulfillment -->
      <parameter-mapping urlParameter="name" intentParameter="flightReservation.reservationFor.provider.name" />
    </fulfillment>

    <!-- Define parameters with inventories here -->
    <parameter name="flightReservation.reservationFor.provider.name">
      <entity-set-reference entitySetId="nameEntitySet"/>
    </parameter>
  </action>

  <entity-set entitySetId="nameEntitySet">
    <!-- Provide an identifier per entity -->
    <entity identifier="ID_ONE" name="name_one" alternateName="@array/name_one_synonyms"/>
    <entity identifier="ID_TWO" name="name_two" alternateName="@array/name_two_synonyms"/>
  </entity-set>
</actions>

Derive fulfillment URL using inline inventory

The url attribute associated with the entity can be used to determine the fulfillment URL if there is an inventory match. In the following example, when the user query matches the name_one entity, Assistant provides myapp://deeplink/one as the fulfillment URL.

  <?xml version="1.0" encoding="utf-8"?>
  <!-- This is a sample actions.xml -->
  <actions>
    <action intentName="actions.intent.CREATE_FLIGHT_RESERVATION">
      <!-- Use url from inventory match for deep link fulfillment -->
      <fulfillment urlTemplate="{@url}" />

      <!-- Provide a fallback fulfillment with no required parameters. For example, to your app search or router deeplink -->
      <fulfillment urlTemplate="myapp://deeplink" />

      <!-- Define parameters with inventories here -->
      <parameter name="flightReservation.reservationFor.provider.name">
        <entity-set-reference entitySetId="nameEntitySet"/>
      </parameter>
    </action>

    <entity-set entitySetId="nameEntitySet">
      <!-- Provide a URL per entity -->
      <entity url="myapp://deeplink/one" name="name_one" alternateName="@array/name_one_synonyms"/>
      <entity url="myapp://deeplink/two" name="name_two" alternateName="@array/name_two_synonyms"/>
    </entity-set>
  </actions>
  

Use web inventory to discover URLs for fulfillment

flightReservation.reservationFor.provider.name is a field that supports web inventory. In the following example, Google Assistant performs a web search for the user query and determines the fulfillment URL. Assistant filters for search results that match the provided urlFilter value of https://www.mywebsite.com/link1/.*.

<?xml version="1.0" encoding="utf-8"?>
<!-- This is a sample actions.xml -->
<actions>
  <action intentName="actions.intent.CREATE_FLIGHT_RESERVATION">
    <!-- Use URL from entity match for deep link fulfillment -->
    <!-- Example: url = 'https://www.mywebsite.com/link1/item1' -->
    <fulfillment urlTemplate="{@url}" />

    <!-- Provide a fallback fulfillment with no required parameters. For example, to your app search or router deeplink -->
    <fulfillment urlTemplate="myapp://deeplink" />

    <!-- Define parameters with web inventories using urlFilter -->
    <parameter name="flightReservation.reservationFor.provider.name">
      <entity-set-reference urlFilter="https://www.mywebsite.com/link1/.*" />"/>
    </parameter>
  </action>
</actions>

JSON-LD sample

The following JSON-LD sample provides some example values that you can use in the App Actions test tool:

{
  "@context": "http://schema.org",
  "@type": "FlightReservation",
  "reservationFor": {
    "@type": "Flight",
    "arrivalAirport": {
      "@type": "Airport",
      "address": "123 Main Street, San Francisco, CA 12345",
      "iataCode": "SFO"
    },
    "departureAirport": {
      "@type": "Airport",
      "address": "456 Market Street, New York, NY 67890",
      "iataCode": "JFK"
    },
    "departureTime": "2011-12-20T23:59:59",
    "provider": {
      "@type": "Organization",
      "name": "Example Airline"
    }
  }
}