常見問題
透過集合功能整理內容
你可以依據偏好儲存及分類內容。
我可以在服務停用前執行對話動作嗎?
我可以建立新的對話動作嗎?我可以更新、下載、刪除和/或部署現有的對話動作嗎?
是,直到 2023 年 6 月 13 日關閉為止。自 6 月 13 日至 7 月 13 日之後,Actions Console 將進入對話動作的唯讀模式。您將無法建立新的對話動作,也無法修改/刪除/部署現有的對話動作。你仍然可以使用 Actions Console 中的下載按鈕,或透過 Actions SDK 下載 Conversation Actions 內容,請參閱instructions。
自 2023 年 7 月 13 日起,您將無法再透過 Actions Console 或 Actions SDK 查看對話動作或下載內容。
所有支援的裝置 (音箱、智慧螢幕、行動裝置等) 都能繼續支援對話動作嗎?
會。2023 年 6 月 13 日前,所有支援的裝置都能使用這些功能。我們將在 2023 年 6 月 13 日後停止提供這些 API。
何時會對使用者造成影響?
6 月 7 日至 6 月 13 日的對話動作將於 6 月 13 日之間逐漸關閉。有少數使用者會從 6 月 7 日開始服務關閉,其餘使用者會從 6 月 13 日開始關閉。
我還能使用 Dialogflow 建構對話動作嗎?
在 2023 年 6 月 13 日停用前,您可以繼續透過 Dialogflow 建構、編輯及部署對話動作。詳情請參閱「即時通訊代理程式的可能遷移路徑」。
在服務停用前,系統是否會繼續支援對話動作的交易?
「交易」已於 2023 年 5 月 1 日停用,以確保使用者在「對話動作」服務終止前,能夠取得其購買項目的完整價值。
在服務停用當天,對話動作會受到什麼影響?
目前,當使用者叫用您的動作時,Google 助理會以 Text-to-Speech (TTS) 回應,請注意,自 6 月 13 日起,對話動作服務將不再提供。6 月 13 日後,Google 助理會通知所有使用者,告知這項動作已無法使用。我們也發布了一篇向使用者顯示的說明文章,方便您分享給使用者。
服務終止後,我需要刪除動作嗎?
否。停用日期後,您或您的使用者都無法再使用對話動作。
我的對話動作內容會受到什麼影響?
在 2023 年 6 月前,您還是可以透過 Actions 主控台存取您的專案。您可以透過 Actions SDK 下載專案。如需操作說明,請參閱從 Actions 主控台下載動作。
我還能存取對話動作的數據分析 / 指標嗎?
Action Console 數據分析已在 2022 年停用。詳情請參閱哪些項目會移除。
如果為其他開發路徑建構,是否可以使用相同的對話動作名稱?
對話動作名稱不會保留給其他類型的動作使用。如果有其他動作和 Android 應用程式,您可以使用相同的名稱。
其他 Actions on Google 平台和相關內容會受到什麼影響?
有遷移路徑/指南嗎?
如要進一步瞭解多種遷移選項,包括使用者訊息訊息,請參閱我們的最佳做法指南。您也可以透過 Actions SDK 下載對話動作,保留內容。詳情請參閱 Gactions 使用手冊。
如要瞭解建構 Google 助理的替代方式,請參閱「非對話動作開發路徑會受到什麼影響?」一節。
我有智慧型住宅動作,這是否受到影響?
受影響 |
透過對話動作建立的智慧住宅動作將於 2023 年 6 月 13 日停止運作
|
不受影響 |
做為直接動作的智慧住宅動作則不受影響。
|
如有疑問,請按
這裡與 Google Home 團隊聯絡。
雖然在 2023 年 6 月 13 日後,您仍然可以在 Actions 主控台建構智慧住宅動作的短期內,但我們強烈建議所有開發人員開始在新版 Google Home 開發人員中心建構智慧住宅動作,並善用最新功能。
我有一個應用程式動作。這是否受到影響?
否,這個問題不會受到影響。詳情請參閱「應用程式動作」一節。
服務終止後,Google 助理目錄會有什麼影響?
系統會移除 Google 助理目錄。
與我的對話動作服務關閉後,與我的對話動作相關聯的 Google Cloud 專案會受到什麼影響?
如果您未使用 Cloud 專案進行其他整合 (Firebase、Dialogflow 等),建議您前往 Google Cloud 刪除專案。
請問在畫布或對話動作上搭配智慧螢幕的影像內容是否有替代項目?
我們一直致力透過 Android 打造應用程式動作,讓開發人員創造更深度、更有意義的語音導向體驗,我們會持續擴充智慧螢幕功能。目前,建議您在 Android 上進行建構,並確保應用程式與大螢幕相容。
我表示有意整合 Google 助理的電台服務,但尚未收到回覆。是否有任何更新?
我們收到了大量的要求,我們也很努力確保 Google 助理使用者能存取自己選擇的電台。我們持續投入心力,大規模提供更順暢的整合服務。找到解決方案後,我們會立即通知你。目前 Google 助理支援多種電台集結網站,例如 TuneIn、iHeartRadio 等根據眾多使用者的意見回饋,我們正積極拓展其他集結網站,希望能進一步提供更多選擇。此外,使用者仍可選擇將喜愛電台的內容投放到 Google Home 裝置或車內透過藍牙。
除非另有註明,否則本頁面中的內容是採用創用 CC 姓名標示 4.0 授權,程式碼範例則為阿帕契 2.0 授權。詳情請參閱《Google Developers 網站政策》。Java 是 Oracle 和/或其關聯企業的註冊商標。
上次更新時間:2025-07-26 (世界標準時間)。
[null,null,["上次更新時間:2025-07-26 (世界標準時間)。"],[[["\u003cp\u003eConversational Actions will be unavailable after June 13, 2023, impacting users and preventing the creation or modification of existing actions.\u003c/p\u003e\n"],["\u003cp\u003eUntil June 13, 2023, you can continue building, editing, and deploying Conversational Actions with Dialogflow.\u003c/p\u003e\n"],["\u003cp\u003eYou can download your Conversational Actions content using the Actions Console or the Actions SDK before July 13, 2023.\u003c/p\u003e\n"],["\u003cp\u003eSmart Home Actions built as Conversational Actions will stop working on June 13, 2023, while those built as Direct Actions and App Actions are unaffected.\u003c/p\u003e\n"],["\u003cp\u003eGoogle recommends migrating to alternative development paths like App Actions with Android for building voice-forward experiences, particularly for smart displays.\u003c/p\u003e\n"]]],[],null,["# FAQ\n\nWhat can I do with Conversational Actions until the turndown date?\n------------------------------------------------------------------\n\n#### Can I create new Conversational Actions? Can I update, download, delete, and/or deploy my existing Conversational Action?\n\nYes - until the turndown on June 13th, 2023.\nFrom June 13th - July 13th onwards, the Actions Console will be in read-only mode for Conversation Actions. You won't be able to create new Conversation Actions or modify/delete/deploy existing Conversation Actions. You can still download your Conversation Actions content either using the download button on the Actions Console or via the Actions SDK using the following [instructions](/assistant/ca-sunset/assistant/actionssdk/gactions/guide#download_actions_from_actions_console).\n\nFrom July 13th 2023 onwards, you will no longer be able to see your Conversation Actions or download content via the Actions Console or Actions SDK.\n\n#### Will Conversational Actions continue to be available on all supported devices (speakers, smart displays, mobile etc)?\n\nYes. They will be available on all supported devices until June 13th, 2023. They\nwill not be available after June 13th, 2023.\n\n#### When will the turndown impact users?\n\nThe Conversational Actions turndown will be ramping up between June 7th and\nJune 13th. A small number of users will start experiencing the turndown from\nJune 7th onwards, with remaining users experiencing the turndown from June 13th onwards.\n\n#### Can I still build Conversational Actions with Dialogflow?\n\nYou can continue building, editing, and deploying Conversational Actions with\nDialogflow until the turndown date of June 13th, 2023. For more information,\nplease see [potential migration paths for chat\nagents](/assistant/ca-sunset/best-practices#expandable-4).\n\n#### Will Transactions continue to be supported for Conversational Actions until the turndown date?\n\n[Transactions](/assistant/transactions) were sunset on May 1st, 2023 to ensure\nusers receive the full value of their purchase(s) ahead of the Conversational\nActions turndown date.\n\nWhat will happen to Conversational Actions at the turndown date?\n----------------------------------------------------------------\n\n#### How will my users be informed of the turndown?\n\nCurrently, when users invoke your Action, Google Assistant responds with a\nText-to-Speech (TTS) note that the Conversational Action experience will no\nlonger be available starting June 13th. After June 13th, Google Assistant will\ninform all users with TTS that the Action is no longer available. We have also\npublished a user-facing [help article](https://goo.gle/ca-sunset-for-users) that\nyou can share with your users.\n\n#### Do I have to delete my Action after the turndown?\n\nNo. Conversational Actions will no longer be available for you or your users\nafter the turndown date.\n\n#### What will happen to my Conversational Action's content?\n\nYour project will be accessible in the Actions console until June 2023. You can\ndownload your project via the Actions SDK. For instructions, see [Download\nActions from Actions\nconsole](/assistant/actionssdk/gactions/guide#download_actions_from_actions_console).\n\n#### Can I still access my Conversational Action's analytics / metrics?\n\nAction console analytics has already been turned off in 2022. For more\ninformation, please refer to [What is being\nremoved](/assistant/ca-sunset#what_is_being_removed).\n\n#### If I build for another development path, can I use the same Conversational Action name?\n\nConversational Action names will not be reserved for other types of Actions. You\ncan use the same name for other Actions and your Android app if it is available.\n\nWhat's happening to the rest of the Actions on Google platform and related content?\n-----------------------------------------------------------------------------------\n\n#### Is there a migration path/guide?\n\nVisit our Best Practices guide for details on several migration options,\nincluding example user messaging. You can also download your Conversational\nAction via the Actions SDK to preserve your content (see the [gactions user\nguide](/assistant/actionssdk/gactions/guide) to learn how).\n\nFor alternative ways to build for Assistant, see [What will happen to\nnon-Conversational Action development\npaths?](/assistant/ca-sunset#what_will_happen_to_non-conversational_action_development_paths)\n\n#### I have a smart home Action. Is this affected?\n\n\u003cbr /\u003e\n\n\n|------------------|-------------------------------------------------------------------------------------------|\n| **Impacted** | Smart home Actions built as **Conversational Actions** will stop working on June 13, 2023 |\n| **Not impacted** | Smart home Actions built as **Direct Actions** are not affected. |\n\n\u003cbr /\u003e\n\nIf you have questions, please contact the Google Home team [here](https://forms.gle/soVK2So5SizvDDE79).\n\n\u003cbr /\u003e\n\nAlthough you can still build Smart Home Actions in the Actions Console for a\nshort time after June 13th, 2023, we strongly encourage all developers to start\nbuilding Smart Home Actions in the new [Google Home Developer\nCenter](https://developers.home.google.com/) and take advantage of the latest\nfeatures and functionality.\n\n#### I have an App Action. Is this affected?\n\nNo, it is not affected. For more information, see the [App\nActions](/assistant/ca-sunset#app_actions) section.\n\n#### What will happen to the Assistant Directory after sunset?\n\nThe Assistant Directory will be removed.\n\n#### What will happen to the Google Cloud project associated with my Conversational Action after the turndown?\n\nIf you are not using your Cloud project for any other integrations (Firebase,\nDialogflow, etc.), we recommend you [delete it in Google\nCloud](https://cloud.google.com/resource-manager/docs/creating-managing-projects#shutting_down_projects).\n\n#### Is there a replacement to building on Canvas or Conversational Actions with visuals for Smart Displays?\n\nAs we continue our focus on making App Actions with Android as the best way for\ndevelopers to create deeper, more meaningful voice-forward experiences, we are\ncontinuing to expand our capabilities for smart displays. At this time, we\nsuggest building on Android and ensuring that your app is [large-screen\ncompatible](https://developer.android.com/guide/topics/large-screens/get-started-with-large-screens).\n\n#### I expressed interest in Radio integration on Assistant but have not yet heard back. Are there any updates?\n\nWe have received a large number of requests and are committed to ensuring\nAssistant users have access to the Radio of their choice. We are investing in a\nway to offer more seamless integrations at scale. We will let you know as soon\nas we have a solution available. In the meantime, Assistant supports a number\nof Radio aggregators, such as TuneIn, iHeartRadio, and others. Based on\nfeedback we've received from many of you, we are working to onboard\nadditional aggregators to expand your options even further. Additionally,\nusers continue to have the option to cast their favorite stations to their\nHome devices or in their car over Bluetooth."]]