Actions on Google Orders API (Dialogflow)

  • Transaction functionalities for Conversational Actions are unavailable in Denmark, France, Germany, Italy, the Netherlands, Norway, Poland, Spain, and Sweden due to regulatory changes.

  • The Actions on Google Orders API enables developers to manage transactions for physical goods within their Actions.

  • Using the Orders API requires OAuth 2.0 authentication with a user token authorized for the https://www.googleapis.com/auth/actions.order scope.

  • A JSON payload example is provided to illustrate the structure of an order's data, including details like buyer information, merchant details, order contents, pricing, and fulfillment.

The Actions on Google Orders API allows developers to handle transactions for physical goods in their Actions.

Authenticating requests

Access to the API's endpoint requires OAuth 2.0 authentication. You need an OAuth 2.0 user token authorized for the https://www.googleapis.com/auth/actions.order scope.

To obtain the token, you can use the any of the available flows, with the exception of the Service accounts flow.

The following snippet contains an example order's JSON payload:

{
  "order": {
    "merchantOrderId": "1234",
    "userVisibleOrderId": "6789",
    "userVisibleStateLabel": "CONFIRMED",
    "buyerInfo": {
      "email": "xyz@example.com",
      "firstName": "Jane",
      "lastName": "Doe",
      "displayName": "Jane Doe",
      "phoneNumbers": [
        {
          "e164PhoneNumber": "+1234567890"
        }
      ]
    },
    "image": {
      "url": "www.someurl.com"
    },
    "createTime": "2017-01-15T01:30:15.01Z",
    "lastUpdateTime": "2017-01-15T01:30:15.01Z",
    "transactionMerchant": {
      "id": "www.examplemerchant.com",
      "name": "Example Merchant",
      "image": {
        "url": "www.someurl.com"
      },
      "phoneNumbers": [
        {
          "e164PhoneNumber": "+11112223333"
        }
      ],
      "address": {
        "zipCode": "94043",
        "city": "Mountain View",
        "postalAddress": {
          "regionCode": "US",
          "postalCode": "94043",
          "administrativeArea": "CA",
          "locality": "Mountain View",
          "addressLines": [
            "1600, Amphiteatre Parkway"
          ]
        }
      }
    },
    "contents": {
      "lineItems": [
        {
          "id": "1",
          "name": "Pizza Extreme",
          "description": "Has everything a pizza should have",
          "notes": [
            "Vegetarian please"
          ],
          "priceAttributes": [
            {
              "type": "REGULAR",
              "name": "Item Price",
              "state": "ACTUAL",
              "amount": {
                "currencyCode": "USD",
                "amountInMicros": "6000000"
              },
              "taxIncluded": false
            }
          ],
          "vertical": {
            "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension",
            "productId": "www.examplemerchant.com/123/3333",
            "quantity": 1,
            "itemOptions": [
              {
                "id": "",
                "name": "",
                "prices": [
                  {
                    "type": "REGULAR",
                    "name": "Item Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": "2000000"
                    },
                    "taxIncluded": false
                  }
                ],
                "quantity": 1,
                "productId": "www.examplemerchant.com/123/3333/1",
                "subOptions": []
              }
            ]
          },
          "provider": {
            "id": "www.examplemerchant2.com/123",
            "name": "Example Merchant 2",
            "image": {},
            "phoneNumbers": [
              {
                "e164PhoneNumber": "+11112223333"
              }
            ],
            "address": {
              "zipCode": "94043",
              "city": "Mountain View",
              "postalAddress": {
                "regionCode": "US",
                "postalCode": "94043",
                "administrativeArea": "CA",
                "locality": "Mountain View",
                "addressLines": [
                  "1350 Charleston Road"
                ]
              }
            }
          }
        }
      ]
    },
    "priceAttributes": [
      {
        "type": "TOTAL",
        "name": "Total Price",
        "state": "ACTUAL",
        "amount": {
          "currencyCode": "USD",
          "amountInMicros": "10000000"
        },
        "taxIncluded": true
      },
      {
        "type": "TAX",
        "name": "Tax",
        "state": "ACTUAL",
        "amount": {
          "currencyCode": "USD",
          "amountInMicros": "2000000"
        },
        "taxIncluded": true
      },
      {
        "type": "SUBTOTAL",
        "name": "Subtotal",
        "state": "ACTUAL",
        "amount": {
          "currencyCode": "USD",
          "amountInMicros": "6000000"
        },
        "taxIncluded": false
      },
      {
        "type": "DELIVERY",
        "name": "Delivery",
        "state": "ACTUAL",
        "amount": {
          "currencyCode": "USD",
          "amountInMicros": "2000000"
        },
        "taxIncluded": false
      }
    ],
    "followUpActions": [
      {
        "type": "CALL",
        "title": "Call us",
        "openUrlAction": {
          "url": "tel:+16501112222"
        }
      },
      {
        "type": "EMAIL",
        "title": "Email us",
        "openUrlAction": {
          "url": "mailto:person@example.com"
        }
      }
    ],
    "paymentData": {
      "paymentInfo": {
        "paymentMethodDisplayInfo": {
          "paymentType": "PAYMENT_CARD",
          "paymentMethodDisplayName": "VISA **** 1234"
        },
        "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_GOOGLE"
      }
    },
    "termsOfServiceUrl": "www.examplemerchant.com/policy",
    "note": "Vegetarian only",
    "vertical": {
      "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension",
      "status": "IN_PREPARATION",
      "type": "FOOD",
      "returnsInfo": {
        "isReturnable": false
      },
      "fulfillmentInfo": {
        "id": "www.examplemerchant.com/merchant-id/123",
        "fulfillmentType": "DELIVERY",
        "expectedFulfillmentTime": {
          "timeIso8601": "PT10M"
        },
        "location": {
          "zipCode": "94086",
          "city": "Sunnyvale",
          "postalAddress": {
            "regionCode": "US",
            "postalCode": "94086",
            "administrativeArea": "CA",
            "locality": "Sunnyvale",
            "addressLines": [
              "222, Some other Street"
            ]
          }
        },
        "price": {
          "type": "REGULAR",
          "name": "Delivery Price",
          "state": "ACTUAL",
          "amount": {
            "currencyCode": "USD",
            "amountInMicros": "2000000"
          },
          "taxIncluded": "FALSE"
        },
        "fulfillmentContact": {
          "email": "xyz@example.com",
          "firstName": "Jane",
          "lastName": "Doe",
          "displayName": "Jane Doe",
          "phoneNumbers": [
            {
              "e164PhoneNumber": "+16507146554"
            }
          ]
        }
      }
    }
  }
}