[null,null,[],[[["Business Messages agents use welcome messages, conversation starters, and offline messages to guide user interactions and set expectations."],["You can customize these conversational settings at the agent level for all conversations or at the location level to override agent settings for specific entry points."],["These settings can be further tailored for different locales to provide a localized user experience, with Business Messages automatically selecting the most appropriate settings based on the user's device locale."],["Conversation starters are limited to 5 options with a maximum of 35 characters each, and they should not be the sole trigger for automated responses due to potential client compatibility issues."],["You can update conversational settings like welcome messages, offline messages, conversation starters, and privacy policies through the Business Communications Developer Console."]]],[]]