This page shows how to view and edit an [issue](https://developers.google.com/issue-tracker/concepts/issues) in Google
Issue Tracker.

To view and edit issues, you must be signed in to a Google Account. You also
must have **Edit Issues** or **Admin Issues**
[permission](https://developers.google.com/issue-tracker/concepts/access-control) for the component that contains the
issue in order to edit its fields. If you have **Comment on Issues** permission,
you can only view and add comments to the issues.

## View and edit an issue

To view and edit an issue:

1. [Open Issue Tracker](https://developers.google.com/issue-tracker/guides/access-ui) in your web browser.

2. Find the issue by its URL or by [searching](https://developers.google.com/issue-tracker/concepts/searches) for it in Issue Tracker and
   open the **Issue details page**.

> [!TIP]
> Many parts of the **Issue details page** have informational text that appears in tooltips. For example, holding the pointer over the **Issue ID** button explains that you can use the button to copy the ID to your clipboard.

### Issue details header

On the **Issue details page**, some fields and actions are presented in a header
below the search bar.

1. The **Component** is displayed in the header. Click the name of the
   component to open a search for open issues in that component. To change the
   component, click the pencil icon and select a component in the component
   picker. For more information on how to change a component, see
   [Finding Components](https://developers.google.com/issue-tracker/guides/find-a-component).

2. Click the **Issue ID** to copy the ID of the issue to the clipboard. The
   drop-down icon next to the issue ID opens a menu with additional links to
   the issue.

3. Click the **Previous** and **Next** icons to navigate between issues in the
   search results. These icons are only visible if you nagivated to the issue
   from an issue list.

4. Click the **Back** icon to return to the previous search or return to the
   home page.

5. Click **Refresh** to reload the page.

6. Click the **Star** icon to bookmark the issue and have it appear in your
   **Starred by me** searches.

7. The issue title is displayed in the header. Click the pencil icon to edit
   the issue title.

8. Click the **+1** icon to add a vote to the issue. The icon displays the
   total number of people who are impacted by the issue.

9. Click the **Hotlists** button to add or remove hotlists from the issue. The
   number on the hotlists button indicates the total number of hotlists on the
   issue.

10. Click **Mark as Duplicate** to change the issue status to "Duplicate" by
    pointing to a particular canonical issue.

11. Click the **Notifications** icon to change how you're notified of changes to
    the issue.

    ![](https://developers.google.com/issue-tracker/images/public/notification-picker.png)

    For more information, see [Setting Notification Preferences](https://developers.google.com/issue-tracker/guides/set-notification-preferences).
12. Click the **More actions** icon to access additional actions like **Archive
    issue** and **Mark as spam**. These actions may not be available if you
    don't have the necessary permission on the issue.

### Navigation tabs

Use the navigation tabs to change the view between the **Comments** ,
**Dependencies** , **Duplicates** , **Blocking** , and **Resources** panels. The
panel is the central area of display on the **Issue details page**.

#### Comments panel

The **Comments** panel is the primary display of information for an issue. It
displays the current status, an overall description, as well as a list of all
comments and edits associated with the issue.

![](https://developers.google.com/issue-tracker/images/public/discussion-pane.png)

The top bar of the Comments panel shows the issue type, the priority, and
hotlists associated with the issue. Click the **Add Hotlists** button to add new
hotlists to the issue, or click the **x** icon in a hotlist chip to remove that
hotlist from the issue.

##### Status update

The **Status update** is used to track the current state of the issue. To edit
the status update, click the **Edit** button. Click the **Status update
actions** icon to open the additional actions menu. For more information, see
[Using the Status Update field](https://developers.google.com/issue-tracker/concepts/status-update).

##### Description

The **Description** field contains a detailed description of the issue including
steps to reproduce it, if applicable.

To edit the description, click the **Edit** button. To edit the description you
must have **Edit Issues** permission, or you must be the original creator of the
issue.

The description can only be edited if the component enables the **Editable
comments** setting.

Click the **Description actions** icon to open the additional actions menu.

##### Comments

The comments section displays an ordered list of all comments that have been
posted to the issue.

The comments section does not display minor changes to the state of the issue by
default. To view these changes, switch to the filter level to **Full history**
in the top right of the Comments panel.

There are a total of 4 filter levels:

- Full history
- All comments and updates
- Users' comments (only shows human-authored comments)
- Team and assignee comments

The order of the comment thread can be configured to show either **Oldest
first** or **Newest first**. Clicking this button will toggle the thread
direction.

##### Add a comment

To add a new comment to the issue:

1. Type the comment text into the text input box. Adding a comment requires
   having **Comment on Issues** permission.

2. Optionally, click the **Markdown** checkbox to select whether the comment is
   using Markdown formatting.

3. Optionally, click the **Attachment** icon to upload attachments to the
   issue. You can remove attachments before submitting the comment by clicking
   the **Remove attachment** button next to the attachment. You can also upload
   attachments directly from Google Drive using the **Google Drive** icon.

4. Optionally, if your comment or attachments contain sensitive information,
   click the **Restriction settings** icon to select a restriction setting. For
   more information, see [Restricted Content](https://developers.google.com/issue-tracker/concepts/restricted-content).

5. Click the **Comment** button to post the comment and any uploaded
   attachments to the issue.

###### Edit a comment

To edit a comment:

1. Click the pencil icon next to the comment number. You can edit your own
   comments if you have **Comment on Issues** permission.

   Comments can only be edited if the component enables the **Editable
   comments** setting.
2. If you have appropriate permission, you can also click the "more" icon next
   to the comment timestamp to edit the comment or to delete it.

   ![](https://developers.google.com/issue-tracker/images/public/more-comment-options.png)

A comment which has been edited will include an additional note in the
**Comments** panel:
> "Message last modified on Jan 26, 2017 02:24PM"

Click the **Show History** link to view the edits made to the comment.

Don't use comment editing to redact sensitive information because the history of
the comment can still be viewed by users. Instead, request removal by
[filing a support ticket](https://issuetracker.google.com/issues/new?component=169992&template=543202).

Editing a comment will send a change notification. Edits to the description are
considered major edits. Edits to other comments are minor edits.

###### Copy a comment to another issue

To copy a comment to another issue:

1. Click the "more" button next to the comment timestamp and select the **Copy
   comment to** option.

   ![](https://developers.google.com/issue-tracker/images/public/copy-comment.png)
2. In the dialog, select a target issue and click **Copy**.

   > [!NOTE]
   > Clicking the **Copy** button does not post the comment to the target issue. You can review it in the new browser tab before posting it.

   ![](https://developers.google.com/issue-tracker/images/public/target-issue-picker.png)
3. The target issue opens in a new browser tab, with the selected comment text
   in the comment box at the bottom of the **Comments** panel.

   > [!NOTE]
   > The copied comment is not submitted until you click the **Comment** button. Also, a copied comment does not mention which issue it was copied from, and is attributed to the user who submitted the copied comment.

#### Dependencies panel

The **Dependencies panel** lists issues related to the current issue. Each
section shows a count of how many issues are listed as well as how many are
still incomplete. You can click an issue on the dependencies panel to access the
issue details page for that issue.

The **Parents** section shows the larger work effort containing this issue. To
add a new parent, click **Add parent** and select an issue. To remove a parent,
click the **More options** icon on the row for that issue and select **Unlink
parent** . For more information about parent issues, see
[Parent-Child Relationships](https://developers.google.com/issue-tracker/concepts/parent-child-relationships).

The **Blockers** section shows issues that are blocking this issue from getting
fixed. To add a new blocker, click **Add blocker** and select an issue. To
remove a blocker, click the **More options** icon on the row for that issue and
select **Remove blocker** . For more information, see [Blocking an issue](https://developers.google.com/issue-tracker/guides/block-issue).

The **Child issues** section shows issues tracking smaller items of work under
the current issue. To create a new child bug, click **Create new child** , type
an issue title, then click **Create** . To add a child bug that already exists in
Issue Tracker, click **Add existing child** and select the existing issue. To
remove a child, click the **More options** icon on the row for that issue and
select **Unlink from parent** . For more information about child issues, see
[Parent-Child Relationships](https://developers.google.com/issue-tracker/concepts/parent-child-relationships).

#### Duplicates panel

The **Duplicates panel** shows a list of issues that have been marked as a
duplicate of the current issue. To mark an issue as a duplicate of the current
issue, click the **Add** button and select an issue. For more information, see
[Marking an Issue as Duplicate](https://developers.google.com/issue-tracker/guides/duplicate-issue).

#### Blocking panel

The **Blocking panel** shows a list of issues that are blocked by the current
issue. To mark an issue as being blocked by the current issue, click the **Add**
button and select an issue. For more information, see [Blocking an issue](https://developers.google.com/issue-tracker/guides/block-issue).

#### Resources panel

The **Resources panel** shows related resources linked from the current issue.
This includes other issues and screenshots mentioned in the comments.

### Issue fields

Use the **Issue fields** panel on the right side of the page to view or edit the
state of the issue.

The **Issue fields** panel contains many of the fields first reported when the
issue was created. It also includes the component's custom fields. You can edit
a field in this panel by clicking on its current value or associated link.

![](https://developers.google.com/issue-tracker/images/public/issue-fields-pane.png)

> [!NOTE]
> **Note:** On the **Issue details page** , [hidden custom fields](https://developers.google.com/issue-tracker/concepts/custom-fields#hidden_custom_fields) are in the collapsed **Show additional fields** section at the bottom of the **Issue fields** panel. When you expand the **Show additional fields** section, the hidden fields can be viewed and edited.  
> ![The show additional fields panel that appears when you edit an issue with hidden custom fields](https://developers.google.com/issue-tracker/images/public/hidden-fields.png)

For information about the default issue fields in the **Issue fields** panel,
see [Glossary of Fields](https://developers.google.com/issue-tracker/references/glossary-of-fields).

## What's next

- [Concept: Issues](https://developers.google.com/issue-tracker/concepts/issues)
- [Edit issues in bulk from the Search Results page](https://developers.google.com/issue-tracker/guides/edit-issue-bulk)
- [Connect an issue to other issues](https://developers.google.com/issue-tracker/concepts/parent-child-relationships)
- [Create an issue with the Issue Tracker UI](https://developers.google.com/issue-tracker/guides/create-issue-ui)