RenderProductIssuesRequest

RenderProductIssuesRequest

Request to provide an issue resolution content and actions for product issues of business's product.

Fields
name

string

Required. The name of the product. Format: accounts/{account}/products/{product}

The {product} segment is a unique identifier for the product. This identifier must be unique within a merchant account and generally follows the structure: content_language~feed_label~offer_id . Example: en~US~sku123 For legacy local products, the structure is: local~content_language~feed_label~offer_id . Example: local~en~US~sku123

The format of the {product} segment in the URL is automatically detected by the server, supporting two options:

  1. Encoded Format : The {product} segment is an unpadded base64url encoded string (RFC 4648 Section 5). The decoded string must result in the content_language~feed_label~offer_id structure. This encoding MUST be used if any part of the product identifier (like offer_id ) contains characters such as / , % , or ~ .

    • Example: To represent the product ID en~US~sku/123 , the {product} segment must be the base64url encoding of this string, which is ZW5-VVN-c2t1LzEyMw . The full resource name for the product would be accounts/123/products/ZW5-VVN-c2t1LzEyMw .

  2. Plain Format : The {product} segment is the tilde-separated string content_language~feed_label~offer_id . This format is suitable only when content_language , feed_label , and offer_id do not contain URL-problematic characters like / , % , or ~ .

We recommend using the Encoded Format for all product IDs to ensure correct parsing, especially those containing special characters. The presence of tilde ( ~ ) characters in the {product} segment is used to differentiate between the two formats.

language_code

string

Optional. The IETF BCP-47 language code used to localize an issue resolution content. If not set, the result will be in default language en-US .

time_zone

string

Optional. The IANA timezone used to localize times in an issue resolution content. For example 'America/Los_Angeles'. If not set, results will use as a default UTC.

payload

RenderIssuesRequestPayload

Optional. The payload for configuring how the content should be rendered.