Explain how to fix the problem
Create actionable error messages. That is, after explaining the cause of
the problem, explain how to fix the problem.
Not recommended
The client app on your device is no longer supported.
Recommended
The client app on your device is no longer supported. To update the client app,
click the Update app button.
Next unit: Provide examples
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Last updated 2024-08-06 UTC.
[null,null,["Last updated 2024-08-06 UTC."],[[["Error messages should clearly explain the cause of the problem and provide actionable steps for the user to resolve it."],["Instead of simply stating the error, guide users on how to fix it, such as by including a button or link to update an outdated app."]]],["Error messages should be actionable, explaining both the problem's cause and its solution. Instead of simply stating an issue, provide clear instructions on how to resolve it. For example, instead of stating \"The client app is unsupported,\" the message should read \"The client app is unsupported. To update, click the **Update app** button\", thus directing the user toward a fix.\n"]]
