Contact support

Ads Data Hub Support Team offers the following services:

Account linking:

  • General questions about account linking
  • Troubleshooting issues or errors in the linking process
  • Linking accounts to Ads Data Hub where self-service linking is not available

Querying help:

  • Clarifying general schema questions
  • Troubleshooting query execution errors
  • Troubleshooting data discrepancy issues with 1st party reports
  • Troubleshooting unexpected query results

To resolve any of these issues, contact Ads Data Hub support.

Note that the Ads Data Hub Support Team doesn’t support questions about:

  • The Ads Data Hub API. Reach out to the API support alias directly for any API related issues
  • Writing queries from scratch
  • Query optimization: fine-tuning queries to generate a specific dataset or for marginal performance improvements
  • Discrepancy between in-product and ADH measurement vendor reports
    • Reach out to your ADH measurement vendor directly to troubleshoot those discrepancies