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Webhook
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A webhook is a partner-created HTTPS callback that responds to events and
messages from Business Messages. The webhook receives information about the
conversation from Business Messages and decides how the agent should respond, by
sending messages or events.
See also
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Last updated 2024-11-14 UTC.
[null,null,["Last updated 2024-11-14 UTC."],[[["\u003cp\u003eWebhooks are HTTPS callbacks created by partners to respond to events and messages within Business Messages.\u003c/p\u003e\n"],["\u003cp\u003eThey receive conversation data from Business Messages and determine the agent's response by sending messages or events.\u003c/p\u003e\n"],["\u003cp\u003ePartners can establish webhooks at both the partner and agent levels for managing communication flows.\u003c/p\u003e\n"],["\u003cp\u003eExample implementations and setup guides are available for reference and integration.\u003c/p\u003e\n"]]],[],null,["# Webhook\n\nA webhook is a partner-created HTTPS callback that responds to events and\nmessages from Business Messages. The webhook receives information about the\nconversation from Business Messages and decides how the agent should respond, by\nsending messages or events.\n\nRelated guides\n--------------\n\n- Learn how to [set a partner-level webhook](/business-communications/business-messages/guides/quickstarts/echo-agent#webhook).\n- Learn how to [set an agent-level webhook](/business-communications/business-messages/guides/how-to/agents/?method=console#webhook).\n\nSee also\n--------\n\n- [BM Kitchen Sink webhook example on Github](https://github.com/google-business-communications/bm-java-kitchen-sink)"]]