REST Resource: conversations.surveys

  • Surveys are a resource used to measure customer satisfaction.

  • Each survey has a unique name field used for identification.

  • The create method is used to initiate a customer satisfaction survey within a conversation.

Resource: Survey

A survey to measure customer satisfaction.

JSON representation 
{
  "name": string
}
Fields
name

string

The name of the survey, as set by Business Messages. Resolves to "conversations/{conversationId}/surveys/{surveyId}", where {conversationId} is the unique ID for the conversation and {surveyId} is the unique ID for the survey.

Methods

create

 Creates a customer satisfaction survey in a conversation.