Get help with the Merchant API
This support page provides several support contacts.
Merchant API Team
Contact the Merchant API support team for technical support.
Contact support
Merchant API team offers email-based support from Monday to Friday. You can
expect a 24 hour turnaround time for the initial reply.
Answers to non-API questions about Merchant Center can be found in the
Merchant Center Help Center.
Additional Resources
Google Ads
For general information and to learn more about the Google Ads API, visit the
Google Ads API developer site or the Google Ads API forum.
Google Ads API developer site
Google Ads API forum
Request data related to your business account
For any questions about the data available to you or how to access the data,
fill this form.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2025-02-06 UTC.
[null,null,["Last updated 2025-02-06 UTC."],[[["This page provides support contacts for the Merchant API and Google Ads API, along with resources for troubleshooting and data requests."],["Contact the Merchant API team via the provided link for technical support with a 24-hour response time during weekdays."],["Refer to the Merchant Center Help Center for non-API related questions and the status dashboard to check for outages."],["For Google Ads API support, consult the Google Ads API developer site or forum for general information and community assistance."],["Businesses can request access to their data using the designated form for inquiries about data availability."]]],["The Merchant API team offers technical support via email, with a 24-hour initial reply time, accessible through a provided contact link. Non-API questions should use the Merchant Center Help Center. The Merchant Center status dashboard helps troubleshoot Content API issues, while API diagnostics debug API errors. Google Ads API support is available via their developer site and forum. A form is provided for data access questions.\n"]]
