- HTTP request
- Request body
- Response body
- PaymentDisputeReasonCode
- InquiryNotificationResponse
- InquiryNotificationResultCode
Notifies Google of a request for inquiry into a transaction.
This signifies a user is contesting a payment but the issuer is requesting more information before deciding whether to issue a chargeback or not. No money movement occurs as a result of this call. Google may send details about the payment to the integrator to prove validity.
If the endpoint encounters an error while processing the request, the response from this endpoint will be of type ErrorResponse
.
Responses to this query may be empty if this method does not return an HTTP 200. The response body is empty in situations where an ErrorResponse
with a clear description could be used to help an attacker understand the payment integrator account identifier of other integrators. In these situations, where either the signing key doesn't match, the payment integrator identifier was not found, or the encryption key was unknown, this method will return an HTTP 404 with an empty body. If the request signature could be verified, additional information regarding the error will be returned in the response body.
An example request looks like:
{
"requestHeader": {
"protocolVersion": {
"major": 1,
"minor": 0,
"revision": 0
},
"requestId": "6bbeb443-7ebf-4307-9c5d-259534b1aede",
"requestTimestamp": "1483711327000"
},
"paymentIntegratorAccountId": "SpeedyPaymentsIndia_INR",
"captureRequestId": "G112YZH4XPDV88J",
"amount": "728000000",
"reasonCode": "INCORRECT_MERCHANDISE",
"rawResult": {
"scope": "VISA",
"rawCode": "04"
},
"inquiryDate": "1481846400000",
"replyByDate": "1487203200000",
"caseId": "G-4732-1352-123"
}
An example response looks like:
{
"responseHeader": {
"responseTimestamp": "1483711328134"
},
"result": "SUCCESS"
}
HTTP request
POST https://vgw.googleapis.com/gsp/refundable-one-time-payment-code-v1/inquiryNotification/:PIAID
Request body
The request body contains data with the following structure:
JSON representation |
---|
{
"requestHeader": {
object (RequestHeader)
},
"paymentIntegratorAccountId": string,
"captureRequestId": string,
"amount": string,
"reasonCode": enum ( |
Fields | |
---|---|
request |
REQUIRED: Common header for all requests. |
payment |
REQUIRED: This is the payment integrator account identifier that identifies contractual constraints around this transaction. |
capture |
REQUIRED: A unique identifier for the capture that the inquiry is associated with. This is the |
amount |
REQUIRED: The amount associated with the inquiry, in micros of the currency unit. This must be greater than zero and less than or equal to the amount in the |
reason |
REQUIRED: The reason for the inquiry. |
raw |
REQUIRED: Raw result of the inquiry request from the issuer. Used to help inform Google's risk engine and analytics. The integrator can choose to give Google a raw code. For example, a credit card gateway (the integrator) may use this field to communicate to Google the exact inquiry code that was received from the VISA network. In that case, the |
inquiry |
REQUIRED Timestamp of the date that the inquiry was requested. If that date is not known then it should be the date that the payment integrator received the notification for an inquiry. It is represented as milliseconds since epoch. This is a date and therefore should be the first millisecond of the day in the America/Los Angeles timezone. If it is not the first millisecond of the day the date will be assumed to be the day the specified millisecond falls on in the America/Los Angeles time zone. |
reply |
REQUIRED: Timestamp of the date by which a reply must be received by the payment integrator. It is represented as milliseconds since epoch. This is a date and therefore should be the first millisecond of the day in the America/Los Angeles timezone. If it is not the first millisecond of the day the date will be assumed to be the day the specified millisecond falls on in the America/Los Angeles time zone. |
case |
REQUIRED: A unique value assigned to each dispute that the issuer and payment integrator can use to identify this dispute. |
Response body
This method supports multiple return types. For additional information about what 4XX or 5XX HTTP status code to return with an ErrorResponse
, consult the ErrorResponse
object and HTTP status codes documentation.
Possible response messages | |
---|---|
HTTP 200 Status |
|
HTTP 4XX / 5XX Status |
|
PaymentDisputeReasonCode
Enums | |
---|---|
UNKNOWN_REASON |
Do not ever set this default value! |
FRAUD |
Fraudulent transaction. |
FAMILIAR_FRAUD |
Fraudulent transaction made by a family member, friend, or member of the household. |
SUSPICIOUS |
Suspicious transaction. |
CHARGE_NOT_RECOGNIZED |
The user does not recognize the charge on their bill. |
CREDIT_NOT_PROCESSED |
The user was told they would get a refund but they never got it. |
DUPLICATE_PAYMENT |
The user was charged twice for the same purchase. |
SUBSCRIPTION_CANCELED |
The user canceled a subscription but was still charged. |
INPUT_ERROR |
User input error. |
INSUFFICIENT_FUNDS |
User didn't have sufficient funds. |
NOT_DELIVERED |
Item was never delivered. |
DEFECTIVE_OR_NOT_AS_DESCRIBED |
Merchandise was defective or not as described. |
INCORRECT_MERCHANDISE |
The user received the wrong merchandise. |
UNWANTED_MERCHANDISE |
The user was charged for and received merchandise they did not order. |
UNCLEAR |
Missing or unclear signal. This should be used when the reason is unknown. |
OTHER |
Other reasons that are not relevant as risk is concerned. Should be used if the reason is known but does not fit in a currently defined reason. |
TRANSACTION_AMOUNT_DIFFER |
The amount that was charged to the user was not the amount they expected. |
PAID_BY_OTHER_MEANS |
The user was charged for a transaction that they had already paid for by some other means, such as a different instrument. |
LATE_PRESENTMENT |
The transaction was not submitted in time for processing. |
InquiryNotificationResponse
Response object for Google hosted refundable-one-time-payment-code-v1.inquiryNotification method.
JSON representation |
---|
{
"responseHeader": {
object (ResponseHeader)
},
"result": enum ( |
Fields | |
---|---|
response |
REQUIRED: Common header for all responses. |
result |
REQUIRED: Result of this call. |
InquiryNotificationResultCode
Result codes for the inquiryNotification
method.
Enums | |
---|---|
UNKNOWN_RESULT |
Do not ever set this default value! |
SUCCESS |
Inquiry notification was successfully processed. |