设置您的联系信息
使用集合让一切井井有条
根据您的偏好保存内容并对其进行分类。
在启动本地生活服务广告端到端集成之前,您必须填写“联系信息”页面。集成后与您的技术和运营团队的沟通至关重要。启动后也可在该页面上更新联系信息。
请输入以下信息:
联系信息字段 |
负责接收提醒的联系人(必填) |
可排查生产环境中出现的非紧急技术问题的合作伙伴门户用户。无论何时在生产环境中检测到问题,系统都会向这些用户发送自动提醒电子邮件。
注意:只能在生产环境中指定负责接收提醒的联系人。
|
技术问题紧急联系人(必填) |
出现紧急问题(例如集成已停用)时接收通知的联系人。建议提供网页别名。 |
非技术问题紧急联系人(必填) |
具有技术专长(例如 API 迁移工作、匹配问题)的合作伙伴日常支持联系人。 |
商家问题的运营联系人(部分集成需要提供) |
将会收到商家问题通知的联系人,例如当商家请求移除与其没有业务关系的合作伙伴时。此字段仅适用于部分集成。 |
运营联系人(面向 Google)(必填) |
需要合作伙伴干预(例如,未兑现预订)的用户上报联系人。这些联系人信息仅供 Google 联系之用,我们不会将其提供给用户。 |
运营联系人(将分享给用户)(必填) |
分享给用户以便其上报问题(例如,退款、取消或修改订单)的联系人。这是您的默认品牌的支持电子邮件别名。 |
运营支持(必填) |
您提供用户支持的运营时间和时区。请选择所有适用选项。 |
登录合作伙伴门户时,您可能会看到一个模态窗口,要求您提供账号的联系信息。为便于 Google 为您提供与您的账号相关的支持和通知,您必须先填写联系信息,然后才能使用合作伙伴门户中的其他功能。输入联系信息后,您就可以使用合作伙伴门户的其余部分了。

如果贵组织中的其他人员更适合填写联系信息,您可以切换到模态窗口中的“用户”标签页,为对方授予对合作伙伴门户的访问权限。由于此联系信息适用于整个账号,因此只需一位用户输入此信息即可。
如果您有任何疑问或需要帮助,仍然可以使用模态窗口右上角的“与支持团队联系”链接与我们的支持团队联系,也可以参阅我们的“如何获取帮助”指南。
在模态窗口中提交所有联系信息后,合作伙伴门户的其余部分将解锁,您就可以开始进行本地生活服务广告端到端集成。您可以随时使用合作伙伴门户的配置标签页下方的联系信息页面更新账号联系信息或用户访问权限。
如未另行说明,那么本页面中的内容已根据知识共享署名 4.0 许可获得了许可,并且代码示例已根据 Apache 2.0 许可获得了许可。有关详情,请参阅 Google 开发者网站政策。Java 是 Oracle 和/或其关联公司的注册商标。
最后更新时间 (UTC):2025-07-26。
[null,null,["最后更新时间 (UTC):2025-07-26。"],[[["\u003cp\u003eBefore launching your Local Services Ads End-to-End integration, you must complete the Contact Information page to ensure proper communication routing.\u003c/p\u003e\n"],["\u003cp\u003eThe Contact Information page requires details such as alert contacts for technical issues, emergency contacts, operational contacts for both Google and users, and operational support hours.\u003c/p\u003e\n"],["\u003cp\u003eOnly one user needs to enter the account-wide contact information, and access can be granted to other team members through the Users tab.\u003c/p\u003e\n"],["\u003cp\u003eAfter submitting the contact information, you can access the full Partner Portal and begin working on your integration.\u003c/p\u003e\n"],["\u003cp\u003eYou can update your contact information or user access anytime through the Contact Information page under the Configuration tab.\u003c/p\u003e\n"]]],["The Local Services Ads End-to-End integration requires completing the Contact Information page in the Partner Portal. This involves providing details for several contact types, including alert, technical (emergency and non-emergency), and operational contacts, and specifying operational support hours. This information is crucial for managing technical issues, merchant concerns, and user escalations. The page must be completed before accessing other Partner Portal features. Contacts can be updated post-launch and user access can be managed via the Users tab.\n"],null,["# Setting up your contact information\n\nContact Information\n-------------------\n\nBefore launching your Local Services Ads End-to-End integration, it is mandatory for the\n[Contact Information page](https://partnerdash.google.com/apps/reservewithgoogle/contactinformation) to be filled out. It is important that communication\npost-integration is routed correctly to your technical and operations team.\nYou can also use this page to update contact information post-launch.\n\nPlease enter the following information:\n\n| Contact Information Fields ||\n|----------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| Alert Contacts - (required) | Partner Portal users that can troubleshoot non-emergency technical issues that arise in Production. Automated alert emails will be sent to these users whenever issues are detected in Production. **Note:** Alert contacts can only be specified in the Production Environment. |\n| Technical Emergency Contacts - (required) | Contacts that will be notified in case of emergencies (e.g. integration is disabled). Recommended to provide a page alias. |\n| Technical Non-Emergency Contacts - (required) | Contacts for partner ongoing support that require technical input (e.g. API migration efforts, matching issues). |\n| Operational contact for merchant issues - (required for some integrations) | Contacts that will be notified of merchant issues, such as when a merchant requests to remove a partner that they do not have a business relationship with. This field is only available in some integrations. |\n| Operational contact (for Google) - (required) | Contact for user escalations that require partner intervention (e.g. booking not honored). These contacts are for Google use only and will not be provided to users. |\n| Operational contact (to share with users) - (required) | Contact that is shared with users for user escalations (e.g. refunds, cancellations, or order modifications). This is your default brand's support email alias. |\n| Operational Support - (required) | Operational hours and time zones that you offer user support. Select all that apply. |\n\n### Setting up your contact information\n\nWhen logging into the Partner Portal you may be presented with a modal\nrequesting the contact information for your account. To help Google provide you\nsupport and notifications related to your account, it is required that the\ncontact information is filled in before you are able to access other features\nwithin the Partner Portal. Once your contact information is entered the rest\nof the Partner Portal will be available.\n\nIf another person from your organization is better suited to fill in the contact\ninformation, you are able to grant them access to the Partner Portal by\nswitching to the Users tab within the modal. Because this contact information is\naccount wide, only one user needs to enter this information.\n\nIf you have any questions or need assistance you can still reach out to our\nsupport team by using the Contact support link available on the top right corner\nof the modal or by referring to our\n[How to get help guide](/actions-center/verticals/local-services/e2e/support#how-to-get-help).\n\nOnce all contact information has been submitted within the modal, the rest of\nthe Partner Portal will be unlocked and you can begin working on your\nLocal Services Ads End-to-End integration. You will be able to update your accounts contact\ninformation or user access at any time by using the\n[Contact Information page](https://partnerdash.google.com/apps/reservewithgoogle/contactinformation)\nof the Partner Portal, underneath the **Configuration** tab."]]