Overview and Eligibility

  • The Waitlist integration enables customers to join a merchant's waitlist directly through Google Search and Maps.

  • To integrate, merchants need to review eligibility, read the integration overview, and submit an interest form (or add-on form for existing integrations).

  • Merchants can enhance their integration with add-ons like end-to-end reservations, menus, and business links.

  • Special features, such as accommodating larger party sizes or adding special request options, can be enabled using provided documentation.

The Waitlist integration allows users to add themselves directly to a merchant's waitlist via Google Maps or Google Search.

Joining a waitlist via Google
Joining a waitlist via Google

How to get started

To begin an integration, complete the following steps:

  1. Review Merchant and service eligibility criteria and policy documentation.
  2. Read the overview of your integration type.
  3. Complete the Interest form or work with your Google business development contact to begin the integration.

Add-Ons

To enable these features on your active Reservations Waitlists integration, please file a new support case

Special Features

Special features can be enabled at any time by following the attached documentation