Adicionar opções para tamanhos de grupo acima do máximo
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Se o grupo de um usuário exceder o tamanho máximo da lista de espera, os parceiros poderão ativar a opção Acima do tamanho máximo do grupo para instruir os usuários a ligar para o restaurante. Exemplo:
Para ativar esse recurso, o parceiro precisa modificar cada serviço nos feeds da seguinte
forma:
Depois que call_merchant for adicionado a above_max_party_size_options (sem parâmetros), vamos extrair o telefone das informações do Google Maps do comerciante e mostrar o seguinte alerta quando max_party_size for alcançado:
Para grupos com mais de Service.waitlist_rules.max_party_size,
ligue para o restaurante no número Google maps phone number.
Observações
O texto da mensagem é fixo porque o Google usa esse formato para
localizar a mensagem automaticamente.
No momento, não há outras opções para entrar em contato com o comerciante.
[null,null,["Última atualização 2025-07-26 UTC."],[[["\u003cp\u003ePartners can enable the \u003cstrong\u003eAbove Max Party Size\u003c/strong\u003e option to instruct users to call the restaurant for reservations exceeding the maximum party size.\u003c/p\u003e\n"],["\u003cp\u003eTo enable this, partners need to add \u003ccode\u003ecall_merchant\u003c/code\u003e to the \u003ccode\u003eabove_max_party_size_options\u003c/code\u003e field within their service feeds.\u003c/p\u003e\n"],["\u003cp\u003eGoogle will automatically display an alert with the restaurant's phone number (pulled from Google Maps) when the maximum party size is reached.\u003c/p\u003e\n"],["\u003cp\u003eThe alert message is fixed and automatically localized by Google for different languages.\u003c/p\u003e\n"],["\u003cp\u003eCurrently, calling is the only option available for users with large parties.\u003c/p\u003e\n"]]],["Partners can enable an \"Above Max Party Size\" option by modifying their service feeds. This involves adding `call_merchant` to the `above_max_party_size_options` within the `waitlist_rules`. When a user's party size exceeds the `max_party_size`, a message will appear instructing them to call the restaurant. The phone number is sourced from the merchant's Google Maps listing. This is the only current contact option. The system will localize the message automatically.\n"],null,["# Adding options for party sizes above the maximum\n\nIf a user's party is above the maximum waitlist party size, partners can\nenable the **Above Max Party Size** option to instruct users to\ncall the restaurant. Example:\n| **Important:** Verify that the Google Business Profile has a business phone number registered, or the message won't display.\n\n\nTo enable this feature, the partner must modify each service in their feeds as\nfollows: \n\n```scdoc\n{\n \"service\": [\n {\n \"merchant_id\": \"dining-1\",\n \"localized_service_name\": {\n \"value\": \"Reservation\",\n \"localized_value\": [\n {\n \"locale\": \"en\",\n \"value\": \"Reservation\"\n }\n ]\n },\n \"service_id\": \"reservation\",\n \"waitlist_rules\": {\n \"min_party_size\": \"2\",\n \"max_party_size\": \"6\",\n \"supports_additional_request\": true,\n \"above_max_party_size_options\": [\n {\n \"call_merchant\":{}\n }\n ]\n }\n }\n ]\n}\n```\n\n\nOnce `call_merchant` is added to\n`above_max_party_size_options` (**without**\nparameters), we'll pull the telephone from the merchant's Google Maps information, and\ndisplay the following alert when `max_party_size` has been\nreached:\nFor parties larger than `Service.waitlist_rules.max_party_size`, please call the restaurant at `Google maps phone number`.\n\n### Notes\n\n- The message text is fixed because Google utilizes this format to automatically localize the message.\n- There are no alternative options for contacting the merchant outside of calling at present."]]
