Creare transazioni fisiche con i pagamenti gestiti dal commerciante (Dialogflow)

Questa guida ti illustrerà la procedura di sviluppo di un progetto Actions che incorpora transazioni per beni fisici utilizzando i metodi di pagamento gestiti dal tuo sito.

Avviso: a partire dal 7 agosto 2019, abbiamo ritirato la versione precedente dell'API Orders, che gestisce il backend delle transazioni fisiche, sostituendola con la versione 3 dell'API Orders. Se hai creato un'Azione che gestisce le transazioni fisiche prima di questa data, segui la guida alla migrazione per aggiornarla.

Flusso delle transazioni

Quando il tuo progetto Actions gestisce le transazioni fisiche mediante pagamenti gestiti dal commerciante, utilizza il seguente flusso:

1. Raccogliere informazioni (facoltativo). A seconda della natura della transazione, potresti voler raccogliere le seguenti informazioni dall'utente all'inizio della conversazione:
   1. Convalida i requisiti delle transazioni: utilizza l'helper dei requisiti delle transazioni all'inizio della conversazione per assicurarti che i dati di pagamento dell'utente siano configurati correttamente e disponibili prima che l'utente crei il carrello.
   2. Richiedi un indirizzo di consegna: se la transazione richiede un indirizzo di consegna, richiedi il completamento dell'intento dell'helper dell'indirizzo di consegna per ottenerne uno dall'utente.
2. Creare l'ordine: guidare l'utente attraverso un "assemblaggio del carrello" in cui sceglie gli articoli da acquistare.
3. Eseguire il collegamento dell'account: affinché l'utente possa utilizzare un metodo di pagamento che ha salvato con il tuo servizio, usa il collegamento dell'account per associare il suo Account Google all'account sul tuo servizio.
4. Proponi l'ordine: una volta completato il carrello, proponi l'ordine all'utente in modo che possa confermare che è corretto. Se l'ordine viene confermato, riceverai una risposta con i dettagli dell'ordine e un token di pagamento.
5. Finalizza l'ordine e invia una ricevuta: dopo aver confermato l'ordine, aggiorna il monitoraggio dell'inventario o gli altri servizi di evasione degli ordini, quindi invia una ricevuta all'utente.
6. Inviare aggiornamenti degli ordini: nel corso della durata dell'evasione dell'ordine, fornisci all'utente aggiornamenti dell'ordine inviando richieste PATCH all'API Orders.

Limitazioni e linee guida per le recensioni

Tieni presente che alle Azioni con transazioni si applicano norme aggiuntive. Potrebbero essere necessarie fino a sei settimane per esaminare le azioni con transazioni, quindi tieni conto di questo tempo quando pianifichi la pianificazione della pubblicazione. Per facilitare la procedura di revisione, assicurati di rispettare le norme e linee guida per le transazioni prima di inviare l'Azione per la revisione.

Puoi implementare Azioni che vendono beni fisici solo nei seguenti paesi:

Australia Brasile Canada Indonesia

Giappone Messico Qatar Russia

Singapore Svizzera Thailandia Turchia Regno Unito Stati Uniti

Nota: durante la procedura di revisione, potresti visualizzare transazioni eseguite da utenti sconosciuti. Questi utenti vengono associati a Google nell'ambito della procedura di revisione dell'Azione di transazione. L'Azione non sarà disponibile al pubblico fino a quando non sarà stata completamente esaminata e pubblicata.

Crea il tuo progetto

Per esempi completi di conversazioni transazionali, visualizza i nostri esempi di transazioni in Node.js e Java.

Configurazione del progetto

Quando crei l'Azione, devi specificare che vuoi eseguire transazioni nella Console di Actions. Inoltre, se utilizzi la libreria client Node.JS, configura il fulfillment in modo che utilizzi la versione più recente dell'API Orders.

Termine chiave: l'API Orders definisce una suite di tipi di oggetti per l'elaborazione delle transazioni (ad esempio, dati di pagamento e contenuti del carrello) e un endpoint API dedicato per l'invio di aggiornamenti degli ordini a un cliente.

Per configurare il progetto e il fulfillment:

1. Crea un nuovo progetto o importa un progetto esistente.
2. Vai a Deployment > Informazioni sulla directory.

3. In Informazioni aggiuntive > Transazioni > seleziona la casella "Le tue azioni utilizzano l'API Transactions per eseguire transazioni di beni fisici?".

   Nota: ti consigliamo di utilizzare Dialogflow per semplificare la creazione di un'esperienza di conversazione di alta qualità.

4. Se utilizzi la libreria client Node.JS per creare il fulfillment dell'azione, apri il codice di fulfillment e aggiorna la descrizione dell'app per impostare il flag ordersv3 su true. Lo snippet di codice riportato di seguito mostra una dichiarazione di esempio dell'app per Orders versione 3.

Node.js

const {dialogflow} = require('actions-on-google');
let app = dialogflow({
  clientId, // If using account linking
  debug: true,
  ordersv3: true,
});
index.js

Node.js

const {actionssdk} = require('actions-on-google');
let app = actionssdk({
  clientId, // If using account linking
  debug: true,
  ordersv3: true,
});
index.js

Configurazione dell'accesso

Se utilizzi il tuo metodo di pagamento personale per addebitare gli importi all'utente, ti consigliamo di collegare il suo Account Google a un account che utilizza con il tuo servizio per recuperare, presentare e addebitare i metodi di pagamento memorizzati al suo interno.

Forniamo il collegamento dell'account OAuth 2.0 per soddisfare questo requisito. Ti consigliamo vivamente di abilitare il flusso di asserzione OAuth 2.0 poiché consente un'esperienza utente molto semplificata.

Forniamo l'intent actions.intent.SIGN_IN, che consente di richiedere a un utente di collegare gli account durante una conversazione. Per utilizzare l'intent actions.intent.SIGN_IN, devi abilitare il collegamento dell'account nella console di Actions.

Devi utilizzare questo intent se non riesci a trovare un accessToken nell'oggetto User nella richiesta webhook. Ciò significa che l'utente non ha ancora collegato il proprio account.

Dopo aver richiesto l'intent actions.intent.SIGN_IN, riceverai un elemento Argument contenente un valore SignInStatus con un valore pari a "OK", "CANCELLED" o "ERROR". Se lo stato è "OK", dovresti riuscire a trovare un accessToken nell'oggetto User.

Evasione dell'ordine

Richiedi accesso

Node.js

app.intent('Sign In', (conv) => {
  conv.ask(new SignIn('To get your account details'));
});
index.js

Node.js

conv.ask(new SignIn('To get your account details'));
index.js

Java

@ForIntent("Sign In")
public ActionResponse signIn(ActionRequest request) {
  return getResponseBuilder(request).add(
      new SignIn()
          .setContext("To get your account details"))
      .build();
}
MyActionsApp.java

Java

return getResponseBuilder(request).add(
    new SignIn()
        .setContext("To get your account details"))
    .build();
MyActionsApp.java

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "systemIntent": {
          "intent": "actions.intent.SIGN_IN",
          "data": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec",
            "optContext": "To get your account details"
          }
        }
      }
    }
  }
res.json

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.SIGN_IN",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec",
            "optContext": "To get your account details"
          }
        }
      ]
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
}
res.json

Ricevi il risultato dell'accesso

Node.js

app.intent('Sign In Complete', (conv, params, signin) => {
  if (signin.status !== 'OK') {
    conv.ask('You need to sign in before making a transaction.');
  } else {
    const accessToken = conv.user.access.token;
    // possibly do something with access token
    conv.ask('You must meet all the requirements necessary ' +
      'to make a transaction. Try saying ' +
      '"check transaction requirements".');
      conv.ask(new Suggestions(`check requirements`));
  }
});
index.js

Node.js

app.intent('actions.intent.SIGN_IN', (conv, params, signin) => {
  if (signin.status !== 'OK') {
    conv.ask('You need to sign in before making a transaction.');
  } else {
    const accessToken = conv.user.access.token;
    // possibly do something with access token
    conv.ask('You must meet all the requirements necessary ' +
      'to make a transaction. Try saying ' +
      '"check transaction requirements".');
      conv.ask(new Suggestions(`check requirements`));
  }
});
index.js

Java

@ForIntent("Sign In Complete")
public ActionResponse signInComplete(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (request.isSignInGranted()) {
    responseBuilder
        .add("You must meet all the requirements necessary to make a " +
            "transaction. Try saying \"check transaction requirements\".")
        .addSuggestions(new String[] {
            "check requirements"
        });
  } else {
    responseBuilder.add("You need to sign in before making a transaction.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

Java

@ForIntent("actions.intent.SIGN_IN")
public ActionResponse signInComplete(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (request.isSignInGranted()) {
    responseBuilder
        .add("You must meet all the requirements necessary to make a " +
            "transaction. Try saying \"check transaction requirements\".")
        .addSuggestions(new String[] {
            "check requirements"
        });
  } else {
    responseBuilder.add("You need to sign in before making a transaction.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

JSON

{
    "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_SIGN_IN",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              ""
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment",
          "lifespanCount": 2
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in",
          "parameters": {
            "SIGN_IN": {
              "@type": "type.googleapis.com/google.actions.v2.SignInValue",
              "status": "OK"
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f",
        "displayName": "Sign In Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:18Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[]"
        },
        "inputs": [
          {
            "intent": "actions.intent.SIGN_IN",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "SIGN_IN",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.v2.SignInValue",
                  "status": "OK"
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.WEB_BROWSER"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }
req.json

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:55:52Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.SIGN_IN",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "SIGN_IN",
          "extension": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValue",
            "status": "OK"
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        }
      ]
    }
  ]
}
req.json

1. Raccogliere informazioni (facoltativo)

1a. (Facoltativo) Convalida i requisiti della transazione

Esperienza utente

Attiva l'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK per verificare rapidamente se gli utenti saranno in grado di eseguire o meno una transazione. Questo passaggio garantirà agli utenti di procedere e darà loro l'opportunità di correggere le impostazioni che impediscono loro di completare una transazione.

Ad esempio, quando viene richiamata, l'Azione potrebbe chiedere "Vuoi ordinare delle scarpe o controllare il saldo del tuo account?". Se l'utente dice "Ordina scarpe", devi richiedere subito questo intent, in modo che possa procedere e offrire l'opportunità di correggere le impostazioni che impediscono di continuare la transazione.

La richiesta dell'intento di controllo dei requisiti delle transazioni produrrà uno dei seguenti risultati:

• Se i requisiti sono soddisfatti, l'intent verrà rimandato all'evasione dell'ordine con una condizione di successo e potrai procedere con la creazione dell'ordine dell'utente.
• Se uno o più requisiti non possono essere soddisfatti, l'intent verrà rimandato al fulfillment con una condizione di errore. In questo caso, devi allontanare la conversazione dall'esperienza transazionale o terminare la conversazione.
  • Se gli errori che causano lo stato di errore possono essere corretti dall'utente, gli verrà chiesto di risolverli sul dispositivo. Se la conversazione si svolge su una piattaforma a sola voce, viene avviato un trasferimento al telefono dell'utente.

Evasione dell'ordine

Per assicurarti che un utente soddisfi i requisiti delle transazioni, richiedi il fulfillment dell'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK con un oggetto TransactionRequirementsCheckSpec.

Nota: l'adempimento di questo intento viene richiesto in silenzio anche durante l'adempimento di actions.intent.TRANSACTION_DECISION.

Controlla i requisiti

Puoi verificare se un utente soddisfa i requisiti delle transazioni utilizzando la libreria client:

Node.js

conv.ask(new TransactionRequirements());
index.js

Node.js

conv.ask(new TransactionRequirements());
index.js

Java

return getResponseBuilder(request)
    .add(new TransactionRequirements())
    .build();
MyActionsApp.java

Java

return getResponseBuilder(request)
    .add(new TransactionRequirements())
    .build();
MyActionsApp.java

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "systemIntent": {
          "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
          "data": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckSpec"
          }
        }
      }
    }
  }
res.json

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TEXT"
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Looks like you're good to go! Next I'll need your delivery address.Try saying \"get delivery address\"."
              }
            }
          ],
          "suggestions": [
            {
              "title": "get delivery address"
            }
          ]
        }
      }
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
}
res.json

Ricevere il risultato di un controllo dei requisiti

Una volta che l'assistente ha soddisfatto l'intent, invia una richiesta al fulfillment con l'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK con il risultato del controllo. Per gestire correttamente questa richiesta, dichiara un intent di Dialogflow attivato dall'evento actions_intent_TRANSACTION_REQUIREMENTS_CHECK. Una volta attivata, gestiscila nel fulfillment utilizzando la libreria client:

Node.js

app.intent('Transaction Check Complete', (conv) => {
  const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT');
  if (arg && arg.resultType === 'CAN_TRANSACT') {
    // Normally take the user through cart building flow
    conv.ask(`Looks like you're good to go! ` +
      `Next I'll need your delivery address.` +
      `Try saying "get delivery address".`);
    conv.ask(new Suggestions('get delivery address'));
  } else {
    // Exit conversation
    conv.close('Transaction failed.');
  }
});
index.js

Node.js

app.intent('actions.intent.TRANSACTION_REQUIREMENTS_CHECK', (conv) => {
  const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT');
  if (arg && arg.resultType === 'CAN_TRANSACT') {
    // Normally take the user through cart building flow
    conv.ask(`Looks like you're good to go! ` +
      `Next I'll need your delivery address.` +
      `Try saying "get delivery address".`);
    conv.ask(new Suggestions('get delivery address'));
  } else {
    // Exit conversation
    conv.close('Transaction failed.');
  }
});
index.js

Java

@ForIntent("Transaction Check Complete")
public ActionResponse transactionCheckComplete(ActionRequest request) {
  LOGGER.info("Checking Transaction Requirements Result.");

  // Check result of transaction requirements check
  Argument transactionCheckResult = request
      .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT");
  boolean result = false;
  if (transactionCheckResult != null) {
    Map<String, Object> map = transactionCheckResult.getExtension();
    if (map != null) {
      String resultType = (String) map.get("resultType");
      result = resultType != null && resultType.equals("CAN_TRANSACT");
    }
  }

  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (result) {
    // Normally take the user through cart building flow
    responseBuilder
        .add("Looks like you're good to go! Next " +
            "I'll need your delivery address. Try saying " +
            "\"get delivery address\".")
        .addSuggestions(new String[]{"get delivery address"});
  } else {
    // Exit conversation
    responseBuilder.add("Transaction failed.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

Java

@ForIntent("actions.intent.TRANSACTION_REQUIREMENTS_CHECK")
public ActionResponse transactionCheckComplete(ActionRequest request) {
  LOGGER.info("Checking Transaction Requirements Result.");

  // Check result of transaction requirements check
  Argument transactionCheckResult = request
      .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT");
  boolean result = false;
  if (transactionCheckResult != null) {
    Map<String, Object> map = transactionCheckResult.getExtension();
    if (map != null) {
      String resultType = (String) map.get("resultType");
      result = resultType != null && resultType.equals("CAN_TRANSACT");
    }
  }

  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (result) {
    // Normally take the user through cart building flow
    responseBuilder
        .add("Looks like you're good to go! Next " +
            "I'll need your delivery address. Try saying " +
            "\"get delivery address\".")
        .addSuggestions(new String[]{"get delivery address"});
  } else {
    // Exit conversation
    responseBuilder.add("Transaction failed.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

JSON

{
    "responseId": "db1a333c-2781-41e3-84b1-cc0cc37643d7-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_TRANSACTION_REQUIREMENTS_CHECK",
      "action": "transaction.check.complete",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentText": "Failed to get transaction check results",
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              "Failed to get transaction check results"
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment",
          "lifespanCount": 1
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_requirements_check",
          "parameters": {
            "TRANSACTION_REQUIREMENTS_CHECK_RESULT": {
              "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
              "resultType": "CAN_TRANSACT"
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795",
        "displayName": "Transaction Check Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:32Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[\"merchant_payment\"]"
        },
        "inputs": [
          {
            "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
                  "resultType": "CAN_TRANSACT"
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.WEB_BROWSER"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }
req.json

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:56:03Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT",
          "extension": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
            "resultType": "CAN_TRANSACT"
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        }
      ]
    }
  ]
}
req.json

1b. Richiedi un indirizzo di consegna (facoltativo)

Se la transazione richiede l'indirizzo di consegna di un utente, puoi richiedere il completamento dell'intent actions.intent.DELIVERY_ADDRESS. Ciò potrebbe essere utile per determinare il prezzo totale, la località di consegna/ritiro o per garantire che l'utente si trovi nella tua regione coperta dal servizio.

Quando richiedi il raggiungimento di questo intent, passi un'opzione reason che ti consente di anteporre una stringa alla richiesta dell'assistente di ottenere un indirizzo. Ad esempio, se specifichi "per sapere dove inviare l'ordine", l'assistente potrebbe chiedere all'utente:

"Per sapere dove inviare l'ordine mi serve il tuo indirizzo di consegna"

Esperienza utente

Sulle piattaforme con uno schermo, l'utente sceglierà l'indirizzo da utilizzare per la transazione. Se non ha ancora fornito un indirizzo, potrà inserirne uno nuovo.

Sulle piattaforme solo vocale, l'assistente chiederà all'utente l'autorizzazione a condividere l'indirizzo predefinito per la transazione. Se non ha ancora fornito un indirizzo, la conversazione verrà consegnata a un telefono per l'accesso.

Richiedi l'indirizzo

Node.js

app.intent('Delivery Address', (conv) => {
  conv.ask(new DeliveryAddress({
    addressOptions: {
      reason: 'To know where to send the order',
    },
  }));
});
index.js

Node.js

conv.ask(new DeliveryAddress({
  addressOptions: {
    reason: 'To know where to send the order',
  },
}));
index.js

Java

@ForIntent("Delivery Address")
public ActionResponse deliveryAddress(ActionRequest request) {
  DeliveryAddressValueSpecAddressOptions addressOptions =
      new DeliveryAddressValueSpecAddressOptions()
          .setReason("To know where to send the order");
  return getResponseBuilder(request)
      .add(new DeliveryAddress()
          .setAddressOptions(addressOptions))
      .build();
}
MyActionsApp.java

Java

DeliveryAddressValueSpecAddressOptions addressOptions =
    new DeliveryAddressValueSpecAddressOptions()
        .setReason("To know where to send the order");
return getResponseBuilder(request)
    .add(new DeliveryAddress()
        .setAddressOptions(addressOptions))
    .build();
MyActionsApp.java

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "systemIntent": {
          "intent": "actions.intent.DELIVERY_ADDRESS",
          "data": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec",
            "addressOptions": {
              "reason": "To know where to send the order"
            }
          }
        }
      }
    }
  }
res.json

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.DELIVERY_ADDRESS",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec",
            "addressOptions": {
              "reason": "To know where to send the order"
            }
          }
        }
      ]
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
}
res.json

Ricevi l'indirizzo

Dopo aver completato l'intent, l'assistente invia una richiesta con l'intent actions.intent.DELIVERY_ADDRESS.

Per gestire correttamente questa richiesta, dichiara un intent di Dialogflow attivato dall'evento actions_intent_DELIVERY_ADDRESS. Una volta attivata, gestiscila nel fulfillment utilizzando la libreria client:

Node.js

app.intent('Delivery Address Complete', (conv) => {
  const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE');
  if (arg && arg.userDecision ==='ACCEPTED') {
    conv.data.location = arg.location;
    conv.ask('Great, got your address! Now say "confirm transaction".');
    conv.ask(new Suggestions('confirm transaction'));
  } else {
    conv.close('Transaction failed.');
  }
});
index.js

Node.js

app.intent('actions.intent.DELIVERY_ADDRESS', (conv) => {
  const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE');
  if (arg && arg.userDecision ==='ACCEPTED') {
    conv.data.location = arg.location;
    conv.ask('Great, got your address! Now say "confirm transaction".');
    conv.ask(new Suggestions('confirm transaction'));
  } else {
    conv.close('Transaction failed.');
  }
});
index.js

Java

@ForIntent("Delivery Address Complete")
public ActionResponse deliveryAddressComplete(ActionRequest request) {
  Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE");
  Location deliveryAddress = null;
  if (deliveryAddressValue != null) {
    Map<String, Object> map = deliveryAddressValue.getExtension();
    if (map != null) {
      String userDecision = (String) map.get("userDecision");
      Location location = (Location) map.get("location");
      deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null;
    }
  }
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (deliveryAddress != null) {
    // Cache delivery address in conversation data for later use
    Map<String, Object> conversationData = request.getConversationData();
    conversationData.put("location",
        GSON_BUILDER.create().toJson(deliveryAddress, Location.class));
    responseBuilder
        .add("Great, got your address! Now say \"confirm transaction\".")
        .addSuggestions(new String[] {
            "confirm transaction"
        });
  } else {
    responseBuilder.add("Transaction failed.").endConversation();
  }
  return responseBuilder.build();
}
MyActionsApp.java

Java

@ForIntent("actions.intent.DELIVERY_ADDRESS")
public ActionResponse deliveryAddressComplete(ActionRequest request) {
  Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE");
  Location deliveryAddress = null;
  if (deliveryAddressValue != null) {
    Map<String, Object> map = deliveryAddressValue.getExtension();
    if (map != null) {
      String userDecision = (String) map.get("userDecision");
      Location location = (Location) map.get("location");
      deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null;
    }
  }
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (deliveryAddress != null) {
    // Cache delivery address in conversation data for later use
    Map<String, Object> conversationData = request.getConversationData();
    conversationData.put("location",
        GSON_BUILDER.create().toJson(deliveryAddress, Location.class));
    responseBuilder
        .add("Great, got your address! Now say \"confirm transaction\".")
        .addSuggestions(new String[] {
            "confirm transaction"
        });
  } else {
    responseBuilder.add("Transaction failed.").endConversation();
  }
  return responseBuilder.build();
}
MyActionsApp.java

JSON

{
    "responseId": "58b0c305-b437-47ac-8593-4fb0122a19e6-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_DELIVERY_ADDRESS",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              ""
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_delivery_address",
          "parameters": {
            "DELIVERY_ADDRESS_VALUE": {
              "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
              "userDecision": "ACCEPTED",
              "location": {
                "coordinates": {
                  "latitude": 37.432524,
                  "longitude": -122.098545
                },
                "zipCode": "94043-1351",
                "city": "MOUNTAIN VIEW",
                "postalAddress": {
                  "regionCode": "US",
                  "postalCode": "94043-1351",
                  "administrativeArea": "CA",
                  "locality": "MOUNTAIN VIEW",
                  "addressLines": [
                    "1600 AMPHITHEATRE PKWY"
                  ],
                  "recipients": [
                    "John Doe"
                  ]
                },
                "phoneNumber": "[phone]"
              }
            },
            "text": "1600 AMPHITHEATRE PKWY"
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/0be5d130-1760-4355-85e9-4dc01da8bf3c",
        "displayName": "Delivery Address Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:55Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[]"
        },
        "inputs": [
          {
            "intent": "actions.intent.DELIVERY_ADDRESS",
            "rawInputs": [
              {
                "query": "1600 AMPHITHEATRE PKWY"
              }
            ],
            "arguments": [
              {
                "name": "DELIVERY_ADDRESS_VALUE",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
                  "userDecision": "ACCEPTED",
                  "location": {
                    "coordinates": {
                      "latitude": 37.432524,
                      "longitude": -122.098545
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "[phone]"
                  }
                }
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.WEB_BROWSER"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }
req.json

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:57:20Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.DELIVERY_ADDRESS",
      "rawInputs": [
        {
          "inputType": "VOICE",
          "query": "1600 AMPHITHEATRE PKWY"
        }
      ],
      "arguments": [
        {
          "name": "DELIVERY_ADDRESS_VALUE",
          "extension": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
            "userDecision": "ACCEPTED",
            "location": {
              "coordinates": {
                "latitude": 37.421578499999995,
                "longitude": -122.0837816
              },
              "zipCode": "94043-1351",
              "city": "MOUNTAIN VIEW",
              "postalAddress": {
                "regionCode": "US",
                "postalCode": "94043-1351",
                "administrativeArea": "CA",
                "locality": "MOUNTAIN VIEW",
                "addressLines": [
                  "1600 AMPHITHEATRE PKWY"
                ],
                "recipients": [
                  "John Doe"
                ]
              },
              "phoneNumber": "[phone]"
            }
          }
        },
        {
          "name": "text",
          "rawText": "1600 AMPHITHEATRE PKWY",
          "textValue": "1600 AMPHITHEATRE PKWY"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        },
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        }
      ]
    }
  ]
}
req.json

2. Crea l'ordine

Esperienza utente

Dopo aver ottenuto le informazioni di cui hai bisogno, crei un'esperienza di "assemblaggio del carrello" che guida l'utente nella creazione di un ordine. Ogni Azione avrà un flusso di assemblaggio del carrello leggermente diverso a seconda del prodotto o servizio.

L'esperienza di assemblaggio del carrello più semplice prevede che l'utente scelga da un elenco gli articoli da aggiungere all'ordine, anche se puoi progettare la conversazione per semplificare l'esperienza utente. Potresti creare un'esperienza di assemblaggio del carrello che consenta all'utente di riordinare l'acquisto più recente con una semplice domanda sì o no. Puoi anche presentare all'utente un carosello o una scheda elenco degli elementi più "in primo piano" o "consigliati".

Ti consigliamo di utilizzare risposte dettagliate per presentare visivamente le opzioni dell'utente, ma anche di progettare la conversazione in modo che l'utente possa creare il carrello utilizzando solo la voce. Per alcune best practice ed esempi di esperienze di assemblaggio del carrello di alta qualità, consulta le linee guida per la progettazione delle transazioni.

Evasione dell'ordine

Nel corso della conversazione, dovrai raccogliere gli articoli che un utente vuole acquistare e poi creare un oggetto Order.

Come minimo, il tuo Order deve contenere quanto segue:

• buyerInfo: informazioni sull'utente che effettua l'acquisto.
• transactionMerchant: informazioni sul commerciante che ha gestito l'ordine.
• contents. I contenuti effettivi dell'ordine indicato come lineItems.
• priceAttributes: dettagli dei prezzi dell'ordine, incluso il costo totale dell'ordine con sconti e tasse.

Nota: durante la transazione vengono aggiunte automaticamente informazioni aggiuntive all'oggetto Order. Per ulteriori informazioni sui possibili contenuti di un ordine, consulta la documentazione di riferimento.

Per realizzare il tuo carrello, consulta la documentazione relativa alle risposte Order. Tieni presente che potresti dover includere campi diversi a seconda dell'ordine.

Il codice campione riportato di seguito mostra un ordine completo, inclusi campi facoltativi:

Node.js

const order = {
  createTime: '2019-09-24T18:00:00.877Z',
  lastUpdateTime: '2019-09-24T18:00:00.877Z',
  merchantOrderId: orderId, // A unique ID String for the order
  userVisibleOrderId: orderId,
  transactionMerchant: {
    id: 'http://www.example.com',
    name: 'Example Merchant',
  },
  contents: {
    lineItems: [
      {
        id: 'LINE_ITEM_ID',
        name: 'Pizza',
        description: 'A four cheese pizza.',
        priceAttributes: [
          {
            type: 'REGULAR',
            name: 'Item Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 8990000,
            },
            taxIncluded: true,
          },
          {
            type: 'TOTAL',
            name: 'Total Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 9990000,
            },
            taxIncluded: true,
          },
        ],
        notes: [
          'Extra cheese.',
        ],
        purchase: {
          quantity: 1,
          unitMeasure: {
            measure: 1,
            unit: 'POUND',
          },
          itemOptions: [
            {
              id: 'ITEM_OPTION_ID',
              name: 'Pepperoni',
              prices: [
                {
                  type: 'REGULAR',
                  state: 'ACTUAL',
                  name: 'Item Price',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
                {
                  type: 'TOTAL',
                  name: 'Total Price',
                  state: 'ACTUAL',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
              ],
              note: 'Extra pepperoni',
              quantity: 1,
              subOptions: [],
            },
          ],
        },
      },
    ],
  },
  buyerInfo: {
    email: '[e-mail]',
    firstName: 'Jane',
    lastName: 'Doe',
    displayName: 'Jane Doe',
  },
  priceAttributes: [
    {
      type: 'SUBTOTAL',
      name: 'Subtotal',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 9990000,
      },
      taxIncluded: true,
    },
    {
      type: 'DELIVERY',
      name: 'Delivery',
      state: 'ACTUAL',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 2000000,
      },
      taxIncluded: true,
    },
    {
      type: 'TAX',
      name: 'Tax',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 3780000,
      },
      taxIncluded: true,
    },
    {
      type: 'TOTAL',
      name: 'Total Price',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 15770000,
      },
      taxIncluded: true,
    },
  ],
  followUpActions: [
    {
      type: 'VIEW_DETAILS',
      title: 'View details',
      openUrlAction: {
        url: 'http://example.com',
      },
    },
    {
      type: 'CALL',
      title: 'Call us',
      openUrlAction: {
        url: 'tel:[phone]',
      },
    },
    {
      type: 'EMAIL',
      title: 'Email us',
      openUrlAction: {
        url: 'mailto:[e-mail]',
      },
    },
  ],
  termsOfServiceUrl: 'http://www.example.com',
  note: 'Sale event',
  promotions: [
    {
      coupon: 'COUPON_CODE',
    },
  ],
  purchase: {
    status: 'CREATED',
    userVisibleStatusLabel: 'CREATED',
    type: 'FOOD',
    returnsInfo: {
      isReturnable: false,
      daysToReturn: 1,
      policyUrl: 'http://www.example.com',
    },
    fulfillmentInfo: {
      id: 'FULFILLMENT_SERVICE_ID',
      fulfillmentType: 'DELIVERY',
      expectedFulfillmentTime: {
        timeIso8601: '2019-09-25T18:00:00.877Z',
      },
      location: location,
      price: {
        type: 'REGULAR',
        name: 'Delivery Price',
        state: 'ACTUAL',
        amount: {
          currencyCode: 'USD',
          amountInMicros: 2000000,
        },
        taxIncluded: true,
      },
      fulfillmentContact: {
        email: '[e-mail]',
        firstName: 'John',
        lastName: 'Johnson',
        displayName: 'John Johnson',
      },
    },
    purchaseLocationType: 'ONLINE_PURCHASE',
  },
};
index.js

Node.js

const order = {
  createTime: '2019-09-24T18:00:00.877Z',
  lastUpdateTime: '2019-09-24T18:00:00.877Z',
  merchantOrderId: orderId, // A unique ID String for the order
  userVisibleOrderId: orderId,
  transactionMerchant: {
    id: 'http://www.example.com',
    name: 'Example Merchant',
  },
  contents: {
    lineItems: [
      {
        id: 'LINE_ITEM_ID',
        name: 'Pizza',
        description: 'A four cheese pizza.',
        priceAttributes: [
          {
            type: 'REGULAR',
            name: 'Item Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 8990000,
            },
            taxIncluded: true,
          },
          {
            type: 'TOTAL',
            name: 'Total Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 9990000,
            },
            taxIncluded: true,
          },
        ],
        notes: [
          'Extra cheese.',
        ],
        purchase: {
          quantity: 1,
          unitMeasure: {
            measure: 1,
            unit: 'POUND',
          },
          itemOptions: [
            {
              id: 'ITEM_OPTION_ID',
              name: 'Pepperoni',
              prices: [
                {
                  type: 'REGULAR',
                  state: 'ACTUAL',
                  name: 'Item Price',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
                {
                  type: 'TOTAL',
                  name: 'Total Price',
                  state: 'ACTUAL',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
              ],
              note: 'Extra pepperoni',
              quantity: 1,
              subOptions: [],
            },
          ],
        },
      },
    ],
  },
  buyerInfo: {
    email: '[e-mail]',
    firstName: 'Jane',
    lastName: 'Doe',
    displayName: 'Jane Doe',
  },
  priceAttributes: [
    {
      type: 'SUBTOTAL',
      name: 'Subtotal',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 9990000,
      },
      taxIncluded: true,
    },
    {
      type: 'DELIVERY',
      name: 'Delivery',
      state: 'ACTUAL',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 2000000,
      },
      taxIncluded: true,
    },
    {
      type: 'TAX',
      name: 'Tax',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 3780000,
      },
      taxIncluded: true,
    },
    {
      type: 'TOTAL',
      name: 'Total Price',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 15770000,
      },
      taxIncluded: true,
    },
  ],
  followUpActions: [
    {
      type: 'VIEW_DETAILS',
      title: 'View details',
      openUrlAction: {
        url: 'http://example.com',
      },
    },
    {
      type: 'CALL',
      title: 'Call us',
      openUrlAction: {
        url: 'tel:[phone]',
      },
    },
    {
      type: 'EMAIL',
      title: 'Email us',
      openUrlAction: {
        url: 'mailto:[e-mail]',
      },
    },
  ],
  termsOfServiceUrl: 'http://www.example.com',
  note: 'Sale event',
  promotions: [
    {
      coupon: 'COUPON_CODE',
    },
  ],
  purchase: {
    status: 'CREATED',
    userVisibleStatusLabel: 'CREATED',
    type: 'FOOD',
    returnsInfo: {
      isReturnable: false,
      daysToReturn: 1,
      policyUrl: 'http://www.example.com',
    },
    fulfillmentInfo: {
      id: 'FULFILLMENT_SERVICE_ID',
      fulfillmentType: 'DELIVERY',
      expectedFulfillmentTime: {
        timeIso8601: '2019-09-25T18:00:00.877Z',
      },
      location: location,
      price: {
        type: 'REGULAR',
        name: 'Delivery Price',
        state: 'ACTUAL',
        amount: {
          currencyCode: 'USD',
          amountInMicros: 2000000,
        },
        taxIncluded: true,
      },
      fulfillmentContact: {
        email: '[e-mail]',
        firstName: 'John',
        lastName: 'Johnson',
        displayName: 'John Johnson',
      },
    },
    purchaseLocationType: 'ONLINE_PURCHASE',
  },
};
index.js

Java

// Transaction Merchant
MerchantV3 transactionMerchant = new MerchantV3()
    .setId("http://www.example.com")
    .setName("Example Merchant");

// Line Item
PriceAttribute itemPrice = new PriceAttribute()
    .setType("REGULAR")
    .setName("Item Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(8990000L)
    )
    .setTaxIncluded(true);

PriceAttribute totalItemPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);

// Purchase Item Extension
PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension()
    .setQuantity(1)
    .setUnitMeasure(new MerchantUnitMeasure()
        .setMeasure(1.0)
        .setUnit("POUND"))
    .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption()
        .setId("ITEM_OPTION_ID")
        .setName("Pepperoni")
        .setPrices(Arrays.asList(
            new PriceAttribute()
              .setType("REGULAR")
              .setState("ACTUAL")
              .setName("Item Price")
              .setAmount(new MoneyV3()
                  .setCurrencyCode("USD")
                  .setAmountInMicros(1000000L))
              .setTaxIncluded(true),
            new PriceAttribute()
                .setType("TOTAL")
                .setState("ACTUAL")
                .setName("Total Price")
                .setAmount(new MoneyV3()
                    .setCurrencyCode("USD")
                    .setAmountInMicros(1000000L))
                .setTaxIncluded(true)
            ))
        .setNote("Extra pepperoni")
        .setQuantity(1)));

LineItemV3 lineItem = new LineItemV3()
    .setId("LINE_ITEM_ID")
    .setName("Pizza")
    .setDescription("A four cheese pizza.")
    .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice))
    .setNotes(Collections.singletonList("Extra cheese."))
    .setPurchase(purchaseItemExtension);

// Order Contents
OrderContents contents = new OrderContents()
    .setLineItems(Collections.singletonList(lineItem));

// User Info
UserInfo buyerInfo = new UserInfo()
    .setEmail("[e-mail]")
    .setFirstName("Jane")
    .setLastName("Doe")
    .setDisplayName("Jane Doe");

// Price Attributes
PriceAttribute subTotal = new PriceAttribute()
    .setType("SUBTOTAL")
    .setName("Subtotal")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);
PriceAttribute deliveryFee = new PriceAttribute()
    .setType("DELIVERY")
    .setName("Delivery")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(2000000L)
    )
    .setTaxIncluded(true);
PriceAttribute tax = new PriceAttribute()
    .setType("TAX")
    .setName("Tax")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(3780000L)
    )
    .setTaxIncluded(true);
PriceAttribute totalPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(15770000L)
    )
    .setTaxIncluded(true);

// Follow up actions
Action viewDetails = new Action()
    .setType("VIEW_DETAILS")
    .setTitle("View details")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("https://example.com"));
Action call = new Action()
    .setType("CALL")
    .setTitle("Call us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("tel:[phone]"));
Action email = new Action()
    .setType("EMAIL")
    .setTitle("Email us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("mailto:[e-mail]"));

// Terms of service and order note
String termsOfServiceUrl = "http://example.com";
String orderNote = "Sale event";

// Promotions
PromotionV3 promotion = new PromotionV3()
    .setCoupon("COUPON_CODE");

// Purchase Order Extension
Location location = GSON_BUILDER.create().fromJson(
    (String) conversationData.get("location"), Location.class);

PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension()
    .setStatus("CREATED")
    .setUserVisibleStatusLabel("CREATED")
    .setType("FOOD")
    .setReturnsInfo(new PurchaseReturnsInfo()
        .setIsReturnable(false)
        .setDaysToReturn(1)
        .setPolicyUrl("https://example.com"))
    .setFulfillmentInfo(new PurchaseFulfillmentInfo()
        .setId("FULFILLMENT_SERVICE_ID")
        .setFulfillmentType("DELIVERY")
        .setExpectedFulfillmentTime(new TimeV3()
            .setTimeIso8601("2019-09-25T18:00:00.877Z"))
        .setLocation(location)
        .setPrice(new PriceAttribute()
            .setType("REGULAR")
            .setName("Delivery price")
            .setState("ACTUAL")
            .setAmount(new MoneyV3()
                .setCurrencyCode("USD")
                .setAmountInMicros(2000000L))
            .setTaxIncluded(true))
        .setFulfillmentContact(new UserInfo()
            .setEmail("[e-mail]")
            .setFirstName("John")
            .setLastName("Johnson")
            .setDisplayName("John Johnson")))
    .setPurchaseLocationType("ONLINE_PURCHASE");

OrderV3 order = new OrderV3()
    .setCreateTime("2019-09-24T18:00:00.877Z")
    .setLastUpdateTime("2019-09-24T18:00:00.877Z")
    .setMerchantOrderId(orderId)
    .setUserVisibleOrderId(orderId)
    .setTransactionMerchant(transactionMerchant)
    .setContents(contents)
    .setBuyerInfo(buyerInfo)
    .setPriceAttributes(Arrays.asList(
        subTotal,
        deliveryFee,
        tax,
        totalPrice
    ))
    .setFollowUpActions(Arrays.asList(
        viewDetails,
        call,
        email
    ))
    .setTermsOfServiceUrl(termsOfServiceUrl)
    .setNote(orderNote)
    .setPromotions(Collections.singletonList(promotion))
    .setPurchase(purchaseOrderExtension);
MyActionsApp.java

Java

// Transaction Merchant
MerchantV3 transactionMerchant = new MerchantV3()
    .setId("http://www.example.com")
    .setName("Example Merchant");

// Line Item
PriceAttribute itemPrice = new PriceAttribute()
    .setType("REGULAR")
    .setName("Item Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(8990000L)
    )
    .setTaxIncluded(true);

PriceAttribute totalItemPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);

// Purchase Item Extension
PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension()
    .setUnitMeasure(new MerchantUnitMeasure()
        .setMeasure(1.0)
        .setUnit("POUND"))
    .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption()
        .setId("ITEM_OPTION_ID")
        .setName("Pepperoni")
        .setPrices(Arrays.asList(
            new PriceAttribute()
              .setType("REGULAR")
              .setState("ACTUAL")
              .setName("Item Price")
              .setAmount(new MoneyV3()
                  .setCurrencyCode("USD")
                  .setAmountInMicros(1000000L))
              .setTaxIncluded(true),
            new PriceAttribute()
                .setType("TOTAL")
                .setState("ACTUAL")
                .setName("Total Price")
                .setAmount(new MoneyV3()
                    .setCurrencyCode("USD")
                    .setAmountInMicros(1000000L))
                .setTaxIncluded(true)
            ))
        .setNote("Extra pepperoni")));

LineItemV3 lineItem = new LineItemV3()
    .setId("LINE_ITEM_ID")
    .setName("Pizza")
    .setDescription("A four cheese pizza.")
    .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice))
    .setNotes(Collections.singletonList("Extra cheese."))
    .setPurchase(purchaseItemExtension);

// Order Contents
OrderContents contents = new OrderContents()
    .setLineItems(Collections.singletonList(lineItem));

// User Info
UserInfo buyerInfo = new UserInfo()
    .setEmail("[e-mail]")
    .setFirstName("Jane")
    .setLastName("Doe")
    .setDisplayName("Jane Doe");

// Price Attributes
PriceAttribute subTotal = new PriceAttribute()
    .setType("SUBTOTAL")
    .setName("Subtotal")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);
PriceAttribute deliveryFee = new PriceAttribute()
    .setType("DELIVERY")
    .setName("Delivery")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(2000000L)
    )
    .setTaxIncluded(true);
PriceAttribute tax = new PriceAttribute()
    .setType("TAX")
    .setName("Tax")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(3780000L)
    )
    .setTaxIncluded(true);
PriceAttribute totalPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(15770000L)
    )
    .setTaxIncluded(true);

// Follow up actions
Action viewDetails = new Action()
    .setType("VIEW_DETAILS")
    .setTitle("View details")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("https://example.com"));
Action call = new Action()
    .setType("CALL")
    .setTitle("Call us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("tel:[phone]"));
Action email = new Action()
    .setType("EMAIL")
    .setTitle("Email us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("mailto:[e-mail]"));

// Terms of service and order note
String termsOfServiceUrl = "http://example.com";
String orderNote = "Sale event";

// Promotions
PromotionV3 promotion = new PromotionV3()
    .setCoupon("COUPON_CODE");

// Purchase Order Extension
Location location = GSON_BUILDER.create().fromJson(
    (String) conversationData.get("location"), Location.class);

PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension()
    .setStatus("CREATED")
    .setUserVisibleStatusLabel("CREATED")
    .setType("FOOD")
    .setReturnsInfo(new PurchaseReturnsInfo()
        .setIsReturnable(false)
        .setDaysToReturn(1)
        .setPolicyUrl("https://example.com"))
    .setFulfillmentInfo(new PurchaseFulfillmentInfo()
        .setId("FULFILLMENT_SERVICE_ID")
        .setFulfillmentType("DELIVERY")
        .setExpectedFulfillmentTime(new TimeV3()
            .setTimeIso8601("2019-09-25T18:00:00.877Z"))
        .setLocation(location)
        .setPrice(new PriceAttribute()
            .setType("REGULAR")
            .setName("Delivery price")
            .setState("ACTUAL")
            .setAmount(new MoneyV3()
                .setCurrencyCode("USD")
                .setAmountInMicros(2000000L))
            .setTaxIncluded(true))
        .setFulfillmentContact(new UserInfo()
            .setEmail("[e-mail]")
            .setFirstName("John")
            .setLastName("Johnson")
            .setDisplayName("John Johnson")))
    .setPurchaseLocationType("ONLINE_PURCHASE");

OrderV3 order = new OrderV3()
    .setCreateTime("2019-09-24T18:00:00.877Z")
    .setLastUpdateTime("2019-09-24T18:00:00.877Z")
    .setMerchantOrderId(orderId)
    .setUserVisibleOrderId(orderId)
    .setTransactionMerchant(transactionMerchant)
    .setContents(contents)
    .setBuyerInfo(buyerInfo)
    .setPriceAttributes(Arrays.asList(
        subTotal,
        deliveryFee,
        tax,
        totalPrice
    ))
    .setFollowUpActions(Arrays.asList(
        viewDetails,
        call,
        email
    ))
    .setTermsOfServiceUrl(termsOfServiceUrl)
    .setNote(orderNote)
    .setPromotions(Collections.singletonList(promotion))
    .setPurchase(purchaseOrderExtension);
MyActionsApp.java

3. Esegui collegamento account

Se utilizzi il tuo metodo di pagamento personale per addebitare gli importi all'utente, ti consigliamo di collegare il suo Account Google a un account che utilizza con il tuo servizio per recuperare, presentare e addebitare i metodi di pagamento memorizzati al suo interno.

Forniamo il collegamento dell'account OAuth 2.0 per soddisfare questo requisito. Ti consigliamo vivamente di abilitare il flusso di asserzione OAuth 2.0 poiché consente un'esperienza utente molto semplificata.

Forniamo l'intent actions.intent.SIGN_IN, che consente di richiedere a un utente di collegare gli account durante una conversazione. Per utilizzare l'intent actions.intent.SIGN_IN, devi abilitare il collegamento dell'account nella console di Actions.

Devi utilizzare questo intent se non riesci a trovare un accessToken nell'oggetto User nella richiesta webhook. Ciò significa che l'utente non ha ancora collegato il proprio account.

Dopo aver richiesto l'intent actions.intent.SIGN_IN, riceverai un elemento Argument contenente un valore SignInStatus con un valore pari a "OK", "CANCELLED" o "ERROR". Se lo stato è "OK", dovresti riuscire a trovare un accessToken nell'oggetto User.

Evasione dell'ordine

Richiedi accesso

Node.js

app.intent('Sign In', (conv) => {
  conv.ask(new SignIn('To get your account details'));
});
index.js

Node.js

conv.ask(new SignIn('To get your account details'));
index.js

Java

@ForIntent("Sign In")
public ActionResponse signIn(ActionRequest request) {
  return getResponseBuilder(request).add(
      new SignIn()
          .setContext("To get your account details"))
      .build();
}
MyActionsApp.java

Java

return getResponseBuilder(request).add(
    new SignIn()
        .setContext("To get your account details"))
    .build();
MyActionsApp.java

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "systemIntent": {
          "intent": "actions.intent.SIGN_IN",
          "data": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec",
            "optContext": "To get your account details"
          }
        }
      }
    }
  }
res.json

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.SIGN_IN",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec",
            "optContext": "To get your account details"
          }
        }
      ]
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
}
res.json

Ricevi il risultato dell'accesso

Node.js

app.intent('Sign In Complete', (conv, params, signin) => {
  if (signin.status !== 'OK') {
    conv.ask('You need to sign in before making a transaction.');
  } else {
    const accessToken = conv.user.access.token;
    // possibly do something with access token
    conv.ask('You must meet all the requirements necessary ' +
      'to make a transaction. Try saying ' +
      '"check transaction requirements".');
      conv.ask(new Suggestions(`check requirements`));
  }
});
index.js

Node.js

app.intent('actions.intent.SIGN_IN', (conv, params, signin) => {
  if (signin.status !== 'OK') {
    conv.ask('You need to sign in before making a transaction.');
  } else {
    const accessToken = conv.user.access.token;
    // possibly do something with access token
    conv.ask('You must meet all the requirements necessary ' +
      'to make a transaction. Try saying ' +
      '"check transaction requirements".');
      conv.ask(new Suggestions(`check requirements`));
  }
});
index.js

Java

@ForIntent("Sign In Complete")
public ActionResponse signInComplete(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (request.isSignInGranted()) {
    responseBuilder
        .add("You must meet all the requirements necessary to make a " +
            "transaction. Try saying \"check transaction requirements\".")
        .addSuggestions(new String[] {
            "check requirements"
        });
  } else {
    responseBuilder.add("You need to sign in before making a transaction.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

Java

@ForIntent("actions.intent.SIGN_IN")
public ActionResponse signInComplete(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (request.isSignInGranted()) {
    responseBuilder
        .add("You must meet all the requirements necessary to make a " +
            "transaction. Try saying \"check transaction requirements\".")
        .addSuggestions(new String[] {
            "check requirements"
        });
  } else {
    responseBuilder.add("You need to sign in before making a transaction.");
  }
  return responseBuilder.build();
}
MyActionsApp.java

JSON

{
    "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_SIGN_IN",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              ""
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment",
          "lifespanCount": 2
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in",
          "parameters": {
            "SIGN_IN": {
              "@type": "type.googleapis.com/google.actions.v2.SignInValue",
              "status": "OK"
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f",
        "displayName": "Sign In Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:18Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[]"
        },
        "inputs": [
          {
            "intent": "actions.intent.SIGN_IN",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "SIGN_IN",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.v2.SignInValue",
                  "status": "OK"
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.WEB_BROWSER"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }
req.json

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:55:52Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.SIGN_IN",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "SIGN_IN",
          "extension": {
            "@type": "type.googleapis.com/google.actions.v2.SignInValue",
            "status": "OK"
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        }
      ]
    }
  ]
}
req.json

4. Proponi l'ordine

Dopo aver creato un ordine, devi presentarlo all'utente per confermarlo o rifiutarlo. Richiedi l'intent actions.intent.TRANSACTION_DECISION e fornisci l'ordine che hai creato con i dati di pagamento memorizzati dell'utente.

Nota: i dati presentati nella "scheda di anteprima del carrello" vengono visualizzati così come sono in base alle Order. Le nostre norme richiedono che i dati presentati siano dettagliati, accurati e coerenti con le richieste dell'utente durante la finestra di dialogo. Tieni presente che Google non calcola campi come tasse, commissioni e altri, ma li importa direttamente da ciò che trasmetti all'intent actions.intent.TRANSACTION_DECISION.

Esperienza utente

Quando richiedi l'intent actions.intent.TRANSACTION_DECISION, l'assistente avvia un'esperienza integrata in cui la Order che hai passato viene visualizzata direttamente in una "scheda di anteprima del carrello". L'utente può dire "emetti ordine", rifiutare la transazione, modificare un'opzione di pagamento, ad esempio la carta di credito o l'indirizzo, oppure richiedere di modificare i contenuti dell'ordine.

A questo punto, l'utente può anche richiedere modifiche all'ordine. In questo caso, devi assicurarti che l'evasione degli ordini sia in grado di gestire le richieste di modifica dell'ordine dopo aver completato l'esperienza di assemblaggio del carrello.

Evasione dell'ordine

Quando richiedi l'intent actions.intent.TRANSACTION_DECISION, creerai un TransactionDecision che contiene Order, orderOptions e paymentParameters. L'oggetto paymentParameters include un elemento merchantPaymentOption con campi che descrivono il metodo di pagamento dell'utente.

Il codice seguente mostra un esempio di TransactionsDecision per un ordine, pagato tramite carta di credito Visa:

Node.js

conv.ask(new TransactionDecision({
  orderOptions: {
    userInfoOptions: {
      userInfoProperties: [
        'EMAIL',
      ],
    },
  },
  paymentParameters: {
    merchantPaymentOption: {
      defaultMerchantPaymentMethodId: '12345678',
      managePaymentMethodUrl: 'https://example.com/managePayment',
      merchantPaymentMethod: [
        {
          paymentMethodDisplayInfo: {
            paymentMethodDisplayName: 'VISA **** 1234',
            paymentType: 'PAYMENT_CARD',
          },
          paymentMethodGroup: 'Payment method group',
          paymentMethodId: '12345678',
          paymentMethodStatus: {
            status: 'STATUS_OK',
            statusMessage: 'Status message',
          },
        },
      ],
    },
  },
  presentationOptions: {
    actionDisplayName: 'PLACE_ORDER',
  },
  order: order,
}));
index.js

Node.js

conv.ask(new TransactionDecision({
  orderOptions: {
    userInfoOptions: {
      userInfoProperties: [
        'EMAIL',
      ],
    },
  },
  paymentParameters: {
    merchantPaymentOption: {
      defaultMerchantPaymentMethodId: '12345678',
      managePaymentMethodUrl: 'https://example.com/managePayment',
      merchantPaymentMethod: [
        {
          paymentMethodDisplayInfo: {
            paymentMethodDisplayName: 'VISA **** 1234',
            paymentType: 'PAYMENT_CARD',
          },
          paymentMethodGroup: 'Payment method group',
          paymentMethodId: '12345678',
          paymentMethodStatus: {
            status: 'STATUS_OK',
            statusMessage: 'Status message',
          },
        },
      ],
    },
  },
  presentationOptions: {
    actionDisplayName: 'PLACE_ORDER',
  },
  order: order,
}));
index.js

Java

// Create order options
OrderOptionsV3 orderOptions = new OrderOptionsV3()
    .setUserInfoOptions(new UserInfoOptions()
        .setUserInfoProperties(Collections.singletonList("EMAIL")));

// Create presentation options
PresentationOptionsV3 presentationOptions = new PresentationOptionsV3()
    .setActionDisplayName("PLACE_ORDER");

// Create payment parameters
MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod()
    .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo()
        .setPaymentMethodDisplayName("VISA **** 1234")
        .setPaymentType("PAYMENT_CARD"))
    .setPaymentMethodGroup("Payment method group")
    .setPaymentMethodId("12345678")
    .setPaymentMethodStatus(new PaymentMethodStatus()
        .setStatus("STATUS_OK")
        .setStatusMessage("Status message"));

MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption()
    .setDefaultMerchantPaymentMethodId("12345678")
    .setManagePaymentMethodUrl("https://example.com/managePayment")
    .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod));

paymentParameters.setMerchantPaymentOption(merchantPaymentOption);

return getResponseBuilder(request)
    .add(new TransactionDecision()
        .setOrder(order)
        .setOrderOptions(orderOptions)
        .setPresentationOptions(presentationOptions)
        .setPaymentParameters(paymentParameters)
    )
    .build();
MyActionsApp.java

Java

// Create order options
OrderOptionsV3 orderOptions = new OrderOptionsV3()
    .setUserInfoOptions(new UserInfoOptions()
        .setUserInfoProperties(Collections.singletonList("EMAIL")));

// Create presentation options
PresentationOptionsV3 presentationOptions = new PresentationOptionsV3()
    .setActionDisplayName("PLACE_ORDER");

// Create payment parameters
MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod()
    .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo()
        .setPaymentMethodDisplayName("VISA **** 1234")
        .setPaymentType("PAYMENT_CARD"))
    .setPaymentMethodGroup("Payment method group")
    .setPaymentMethodId("12345678")
    .setPaymentMethodStatus(new PaymentMethodStatus()
        .setStatus("STATUS_OK")
        .setStatusMessage("Status message"));

MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption()
    .setDefaultMerchantPaymentMethodId("12345678")
    .setManagePaymentMethodUrl("https://example.com/managePayment")
    .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod));

paymentParameters.setMerchantPaymentOption(merchantPaymentOption);

return getResponseBuilder(request)
    .add(new TransactionDecision()
        .setOrder(order)
        .setOrderOptions(orderOptions)
        .setPresentationOptions(presentationOptions)
        .setPaymentParameters(paymentParameters)
    )
    .build();
MyActionsApp.java

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "richResponse": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Transaction Decision Placeholder."
              }
            }
          ]
        },
        "systemIntent": {
          "intent": "actions.intent.TRANSACTION_DECISION",
          "data": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec",
            "orderOptions": {
              "userInfoOptions": {
                "userInfoProperties": [
                  "EMAIL"
                ]
              }
            },
            "paymentParameters": {
              "merchantPaymentOption": {
                "defaultMerchantPaymentMethodId": "12345678",
                "managePaymentMethodUrl": "https://example.com/managePayment",
                "merchantPaymentMethod": [
                  {
                    "paymentMethodDisplayInfo": {
                      "paymentMethodDisplayName": "VISA **** 1234",
                      "paymentType": "PAYMENT_CARD"
                    },
                    "paymentMethodGroup": "Payment method group",
                    "paymentMethodId": "12345678",
                    "paymentMethodStatus": {
                      "status": "STATUS_OK",
                      "statusMessage": "Status message"
                    }
                  }
                ]
              }
            },
            "presentationOptions": {
              "actionDisplayName": "PLACE_ORDER"
            },
            "order": {
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "description": "A four cheese pizza.",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 8990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      },
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "state": "ACTUAL",
                              "name": "Item Price",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1,
                          "subOptions": []
                        }
                      ]
                    }
                  }
                ]
              },
              "buyerInfo": {
                "email": "[e-mail]",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 9990000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 2000000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 3780000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 15770000
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:[phone]"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:[e-mail]"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "userVisibleStatusLabel": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "isReturnable": false,
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "city": "MOUNTAIN VIEW",
                    "coordinates": {
                      "latitude": 37.432524,
                      "longitude": -122.098545
                    },
                    "phoneNumber": "[phone]",
                    "postalAddress": {
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "postalCode": "94043-1351",
                      "recipients": [
                        "John Doe"
                      ],
                      "regionCode": "US"
                    },
                    "zipCode": "94043-1351"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "[e-mail]",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE"
              }
            }
          }
        }
      }
    },
    "outputContexts": [
      {
        "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google",
        "lifespanCount": 99,
        "parameters": {
          "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"[phone]\"},\"latestOrderId\":\"ORDER_ID\"}"
        }
      }
    ]
  }
res.json

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TRANSACTION_DECISION",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec",
            "orderOptions": {
              "userInfoOptions": {
                "userInfoProperties": [
                  "EMAIL"
                ]
              }
            },
            "paymentParameters": {
              "merchantPaymentOption": {
                "defaultMerchantPaymentMethodId": "12345678",
                "managePaymentMethodUrl": "https://example.com/managePayment",
                "merchantPaymentMethod": [
                  {
                    "paymentMethodDisplayInfo": {
                      "paymentMethodDisplayName": "VISA **** 1234",
                      "paymentType": "PAYMENT_CARD"
                    },
                    "paymentMethodGroup": "Payment method group",
                    "paymentMethodId": "12345678",
                    "paymentMethodStatus": {
                      "status": "STATUS_OK",
                      "statusMessage": "Status message"
                    }
                  }
                ]
              }
            },
            "presentationOptions": {
              "actionDisplayName": "PLACE_ORDER"
            },
            "order": {
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "description": "A four cheese pizza.",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 8990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      },
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "state": "ACTUAL",
                              "name": "Item Price",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1,
                          "subOptions": []
                        }
                      ]
                    }
                  }
                ]
              },
              "buyerInfo": {
                "email": "[e-mail]",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 9990000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 2000000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 3780000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 15770000
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:[phone]"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:[e-mail]"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "userVisibleStatusLabel": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "isReturnable": false,
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "[phone]"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "[e-mail]",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE"
              }
            }
          }
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Transaction Decision Placeholder."
              }
            }
          ]
        }
      }
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"[phone]\"},\"latestOrderId\":\"ORDER_ID\"}}"
}
res.json

Gestire la decisione dell'utente

Dopo aver soddisfatto l'intent, l'assistente lo invia una richiesta con l'intent actions_intent_TRANSACTION_DECISION con la risposta dell'utente alla decisione relativa alla transazione. Riceverai un elemento Argument contenente un valore TransactionDecisionValue. Questo valore conterrà quanto segue:

• transactionDecision: la decisione dell'utente in merito all'ordine proposto. I valori possibili sono ORDER_ACCEPTED, ORDER_REJECTED, DELIVERY_ADDRESS_UPDATED, CART_CHANGE_REQUESTED e USER_CANNOT_TRANSACT.
• deliveryAddress: un indirizzo di consegna aggiornato, nel caso in cui l'utente abbia cambiato l'indirizzo di consegna. In questo caso, il valore di transactionDecision sarà DELIVERY_ADDRESS_UPDATED.

Per gestire correttamente questa richiesta, dichiara un intent di Dialogflow attivato dall'evento actions_intent_TRANSACTION_DECISION. Una volta attivata, gestiscila nel fulfillment:

Node.js

const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE');
if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') {
  console.log('Order accepted.');
  const order = arg.order;
}
index.js

Node.js

const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE');
if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') {
  console.log('Order accepted.');
  const order = arg.order;
}
index.js

Java

// Check transaction decision value
Argument transactionDecisionValue = request
    .getArgument("TRANSACTION_DECISION_VALUE");
Map<String, Object> extension = null;
if (transactionDecisionValue != null) {
  extension = transactionDecisionValue.getExtension();
}

String transactionDecision = null;
if (extension != null) {
  transactionDecision = (String) extension.get("transactionDecision");
}
ResponseBuilder responseBuilder = getResponseBuilder(request);
if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) {
  OrderV3 order = ((OrderV3) extension.get("order"));
}
MyActionsApp.java

Java

// Check transaction decision value
Argument transactionDecisionValue = request
    .getArgument("TRANSACTION_DECISION_VALUE");
Map<String, Object> extension = null;
if (transactionDecisionValue != null) {
  extension = transactionDecisionValue.getExtension();
}

String transactionDecision = null;
if (extension != null) {
  transactionDecision = (String) extension.get("transactionDecision");
}
ResponseBuilder responseBuilder = getResponseBuilder(request);
if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) {
  OrderV3 order = ((OrderV3) extension.get("order"));
}
MyActionsApp.java

JSON

{
    "responseId": "aba44717-4236-4602-af55-e5ae1fc2d97a-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_TRANSACTION_DECISION",
      "action": "transaction.decision.complete",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentText": "Failed to get transaction decision",
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              "Failed to get transaction decision"
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_voice"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google",
          "lifespanCount": 97,
          "parameters": {
            "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"[phone]\"}}"
          }
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_decision",
          "parameters": {
            "TRANSACTION_DECISION_VALUE": {
              "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
              "transactionDecision": "ORDER_ACCEPTED",
              "order": {
                "createTime": "2019-09-24T18:00:00.877Z",
                "lastUpdateTime": "2019-09-24T18:00:00.877Z",
                "merchantOrderId": "ORDER_ID",
                "userVisibleOrderId": "ORDER_ID",
                "transactionMerchant": {
                  "id": "http://www.example.com",
                  "name": "Example Merchant"
                },
                "contents": {
                  "lineItems": [
                    {
                      "id": "LINE_ITEM_ID",
                      "name": "Pizza",
                      "description": "A four cheese pizza.",
                      "priceAttributes": [
                        {
                          "type": "REGULAR",
                          "name": "Line Item Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 8990000
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TOTAL",
                          "name": "Total Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 9990000
                          },
                          "taxIncluded": true
                        }
                      ],
                      "notes": [
                        "Extra cheese."
                      ],
                      "purchase": {
                        "quantity": 1,
                        "unitMeasure": {
                          "measure": 1,
                          "unit": "POUND"
                        },
                        "itemOptions": [
                          {
                            "id": "ITEM_OPTION_ID",
                            "name": "Pepperoni",
                            "prices": [
                              {
                                "type": "REGULAR",
                                "state": "ACTUAL",
                                "name": "Item Price",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": 1000000
                                },
                                "taxIncluded": true
                              },
                              {
                                "type": "TOTAL",
                                "name": "Total Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": 1000000
                                },
                                "taxIncluded": true
                              }
                            ],
                            "note": "Extra pepperoni",
                            "quantity": 1,
                            "subOptions": []
                          }
                        ]
                      }
                    }
                  ]
                },
                "buyerInfo": {
                  "email": "[e-mail]",
                  "firstName": "Jane",
                  "lastName": "Doe",
                  "displayName": "Jane Doe"
                },
                "priceAttributes": [
                  {
                    "type": "SUBTOTAL",
                    "name": "Subtotal",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 9990000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "DELIVERY",
                    "name": "Delivery",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "TAX",
                    "name": "Tax",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 3780000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "TOTAL",
                    "name": "Total Price",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 15770000
                    },
                    "taxIncluded": true
                  }
                ],
                "followUpActions": [
                  {
                    "type": "VIEW_DETAILS",
                    "title": "View details",
                    "openUrlAction": {
                      "url": "http://example.com"
                    }
                  },
                  {
                    "type": "CALL",
                    "title": "Call us",
                    "openUrlAction": {
                      "url": "tel:[phone]"
                    }
                  },
                  {
                    "type": "EMAIL",
                    "title": "Email us",
                    "openUrlAction": {
                      "url": "mailto:[e-mail]"
                    }
                  }
                ],
                "termsOfServiceUrl": "www.example.com",
                "note": "Sale event",
                "promotions": [
                  {
                    "coupon": "COUPON_CODE"
                  }
                ],
                "purchase": {
                  "status": "CREATED",
                  "userVisibleStatusLabel": "CREATED",
                  "type": "FOOD",
                  "returnsInfo": {
                    "isReturnable": false,
                    "daysToReturn": 1,
                    "policyUrl": "http://www.example.com"
                  },
                  "fulfillmentInfo": {
                    "id": "FULFILLMENT_SERVICE_ID",
                    "fulfillmentType": "DELIVERY",
                    "expectedFulfillmentTime": {
                      "timeIso8601": "2019-09-25T18:00:00.877Z"
                    },
                    "location": {},
                    "price": {
                      "type": "REGULAR",
                      "name": "Delivery Price",
                      "state": "ACTUAL",
                      "amount": {
                        "currencyCode": "USD",
                        "amountInMicros": 2000000
                      },
                      "taxIncluded": true
                    },
                    "fulfillmentContact": {
                      "email": "[e-mail]",
                      "firstName": "John",
                      "lastName": "Johnson",
                      "displayName": "John Johnson"
                    }
                  },
                  "purchaseLocationType": "ONLINE_PURCHASE"
                }
              }
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795",
        "displayName": "Transaction Decision Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:32Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[\"merchant_payment\"]"
        },
        "inputs": [
          {
            "intent": "actions.intent.TRANSACTION_DECISION",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "TRANSACTION_DECISION_VALUE",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
                  "transactionDecision": "ORDER_ACCEPTED",
                  "order": {
                    "createTime": "2019-09-24T18:00:00.877Z",
                    "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                    "merchantOrderId": "ORDER_ID",
                    "userVisibleOrderId": "ORDER_ID",
                    "transactionMerchant": {
                      "id": "http://www.example.com",
                      "name": "Example Merchant"
                    },
                    "contents": {
                      "lineItems": [
                        {
                          "id": "LINE_ITEM_ID",
                          "name": "Pizza",
                          "description": "A four cheese pizza.",
                          "priceAttributes": [
                            {
                              "type": "REGULAR",
                              "name": "Line Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 8990000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 9990000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "notes": [
                            "Extra cheese."
                          ],
                          "purchase": {
                            "quantity": 1,
                            "unitMeasure": {
                              "measure": 1,
                              "unit": "POUND"
                            },
                            "itemOptions": [
                              {
                                "id": "ITEM_OPTION_ID",
                                "name": "Pepperoni",
                                "prices": [
                                  {
                                    "type": "REGULAR",
                                    "state": "ACTUAL",
                                    "name": "Item Price",
                                    "amount": {
                                      "currencyCode": "USD",
                                      "amountInMicros": 1000000
                                    },
                                    "taxIncluded": true
                                  },
                                  {
                                    "type": "TOTAL",
                                    "name": "Total Price",
                                    "state": "ACTUAL",
                                    "amount": {
                                      "currencyCode": "USD",
                                      "amountInMicros": 1000000
                                    },
                                    "taxIncluded": true
                                  }
                                ],
                                "note": "Extra pepperoni",
                                "quantity": 1,
                                "subOptions": []
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "buyerInfo": {
                      "email": "[e-mail]",
                      "firstName": "Jane",
                      "lastName": "Doe",
                      "displayName": "Jane Doe"
                    },
                    "priceAttributes": [
                      {
                        "type": "SUBTOTAL",
                        "name": "Subtotal",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "DELIVERY",
                        "name": "Delivery",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 2000000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TAX",
                        "name": "Tax",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 3780000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 15770000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "followUpActions": [
                      {
                        "type": "VIEW_DETAILS",
                        "title": "View details",
                        "openUrlAction": {
                          "url": "http://example.com"
                        }
                      },
                      {
                        "type": "CALL",
                        "title": "Call us",
                        "openUrlAction": {
                          "url": "tel:[phone]"
                        }
                      },
                      {
                        "type": "EMAIL",
                        "title": "Email us",
                        "openUrlAction": {
                          "url": "mailto:[e-mail]"
                        }
                      }
                    ],
                    "termsOfServiceUrl": "www.example.com",
                    "note": "Sale event",
                    "promotions": [
                      {
                        "coupon": "COUPON_CODE"
                      }
                    ],
                    "purchase": {
                      "status": "CREATED",
                      "userVisibleStatusLabel": "CREATED",
                      "type": "FOOD",
                      "returnsInfo": {
                        "isReturnable": false,
                        "daysToReturn": 1,
                        "policyUrl": "http://www.example.com"
                      },
                      "fulfillmentInfo": {
                        "id": "FULFILLMENT_SERVICE_ID",
                        "fulfillmentType": "DELIVERY",
                        "expectedFulfillmentTime": {
                          "timeIso8601": "2019-09-25T18:00:00.877Z"
                        },
                        "location": {},
                        "price": {
                          "type": "REGULAR",
                          "name": "Delivery Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 2000000
                          },
                          "taxIncluded": true
                        },
                        "fulfillmentContact": {
                          "email": "[e-mail]",
                          "firstName": "John",
                          "lastName": "Johnson",
                          "displayName": "John Johnson"
                        }
                      },
                      "purchaseLocationType": "ONLINE_PURCHASE"
                    }
                  }
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.WEB_BROWSER"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }
req.json

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:57:31Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"[phone]\"},\"latestOrderId\":\"ORDER_ID\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.TRANSACTION_DECISION",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "TRANSACTION_DECISION_VALUE",
          "extension": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
            "transactionDecision": "ORDER_ACCEPTED",
            "order": {
              "googleOrderId": "05528125187071048269",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "buyerInfo": {
                "email": "[e-mail]",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": "8990000"
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": "9990000"
                        },
                        "taxIncluded": true
                      }
                    ],
                    "description": "A four cheese pizza.",
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "name": "Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1
                        }
                      ],
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      }
                    },
                    "vertical": {
                      "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension",
                      "quantity": 1,
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "name": "Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1
                        }
                      ],
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      }
                    }
                  }
                ]
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "9990000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "2000000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "3780000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "15770000"
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:[phone]"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:[e-mail]"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "paymentData": {
                "paymentResult": {
                  "merchantPaymentMethodId": "12345678"
                },
                "paymentInfo": {
                  "paymentMethodDisplayInfo": {
                    "paymentType": "PAYMENT_CARD",
                    "paymentMethodDisplayName": "VISA **** 1234"
                  },
                  "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT"
                }
              },
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "[phone]"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": "2000000"
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "[e-mail]",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE",
                "userVisibleStatusLabel": "CREATED"
              },
              "vertical": {
                "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension",
                "status": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "[phone]"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": "2000000"
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "[e-mail]",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE",
                "userVisibleStatusLabel": "CREATED"
              }
            }
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        }
      ]
    }
  ]
}
req.json

5. Finalizza l'ordine e invia una ricevuta

Quando l'intent actions.intent.TRANSACTION_DECISION viene restituito con un valore transactionDecision pari a ORDER_ACCEPTED, devi eseguire immediatamente qualsiasi operazione di elaborazione richiesta per "confermare" l'ordine, ad esempio per memorizzarlo nel tuo database e addebitare costi all'utente.

Puoi terminare la conversazione con questa risposta, ma devi includere una risposta semplice per mantenere viva la conversazione. Quando fornisci questo orderUpdate iniziale, l'utente vedrà una "scheda di ricevuta compressa" insieme al resto della risposta. Questa scheda rispecchierà la ricevuta che l'utente trova nella sua Cronologia ordini.

Durante la conferma dell'ordine, l'oggetto dell'ordine può includere un userVisibleOrderId, ovvero l'ID dell'ordine visualizzato dall'utente. Puoi riutilizzare il tuo merchantOrderId per questo campo.

Una parte dell'oggetto OrderUpdate deve contenere un oggetto azione di follow-up, che si manifesta come pulsanti URL nella parte inferiore dei dettagli dell'ordine che l'utente può trovare nella propria cronologia ordini dell'assistente.

Nota: gli aggiornamenti degli ordini dell'Azione devono soddisfare i seguenti requisiti minimi:

• Devi fornire almeno un'VIEW_DETAILS Azione di follow-up per ogni ordine. Questo deve contenere un link diretto alla rappresentazione dell'ordine sulla tua app mobile o sul tuo sito web.
• Devi inoltre inviare una ricevuta formale tramite email che soddisfi tutti i requisiti legali per l'esecuzione di una transazione, oltre alla scheda della ricevuta nella conversazione dell'Azione.

Evasione dell'ordine

Node.js

// Set lastUpdateTime and update status of order
const order = arg.order;
order.lastUpdateTime = '2019-09-24T19:00:00.877Z';
order.purchase.status = 'CONFIRMED';
order.purchase.userVisibleStatusLabel = 'Order confirmed';

// Send synchronous order update
conv.ask(`Transaction completed! Your order`
+ ` ${conv.data.latestOrderId} is all set!`);
conv.ask(new Suggestions('send order update'));
conv.ask(new OrderUpdate({
  type: 'SNAPSHOT',
  reason: 'Reason string',
  order: order,
}));
index.js

Node.js

// Set lastUpdateTime and update status of order
const order = arg.order;
order.lastUpdateTime = '2019-09-24T19:00:00.877Z';
order.purchase.status = 'CONFIRMED';
order.purchase.userVisibleStatusLabel = 'Order confirmed';

// Send synchronous order update
conv.ask(`Transaction completed! Your order `
+ `${conv.data.latestOrderId} is all set!`);
conv.ask(new Suggestions('send order update'));
conv.ask(new OrderUpdate({
  type: 'SNAPSHOT',
  reason: 'Reason string',
  order: order,
}));
index.js

Java

OrderV3 order = ((OrderV3) extension.get("order"));
order.setLastUpdateTime("2019-09-24T19:00:00.877Z");

// Update order status
PurchaseOrderExtension purchaseOrderExtension = order.getPurchase();
purchaseOrderExtension.setStatus("CONFIRMED");
purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed");
order.setPurchase(purchaseOrderExtension);

// Order update
OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setType("SNAPSHOT")
    .setReason("Reason string")
    .setOrder(order);

Map<String, Object> conversationData = request.getConversationData();
String orderId = (String) conversationData.get("latestOrderId");
responseBuilder
    .add("Transaction completed! Your order " + orderId + " is all set!")
    .addSuggestions(new String[] {"send order update"})
    .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
MyActionsApp.java

Java

OrderV3 order = ((OrderV3) extension.get("order"));
order.setLastUpdateTime("2019-09-24T19:00:00.877Z");

// Update order status
PurchaseOrderExtension purchaseOrderExtension = order.getPurchase();
purchaseOrderExtension.setStatus("CONFIRMED");
purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed");
order.setPurchase(purchaseOrderExtension);

// Order update
OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setType("SNAPSHOT")
    .setReason("Reason string")
    .setOrder(order);

Map<String, Object> conversationData = request.getConversationData();
String orderId = (String) conversationData.get("latestOrderId");
responseBuilder
    .add("Transaction completed! Your order " + orderId + " is all set!")
    .addSuggestions(new String[] {"send order update"})
    .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
MyActionsApp.java

JSON

{
    "payload": {
        "google": {
          "expectUserResponse": true,
          "richResponse": {
                "items": [
                    {
                        "simpleResponse": {
                        "textToSpeech": "Transaction completed! Your order undefined is all set!"
                        }
                    },
                    {
                        "structuredResponse": {
                        "orderUpdateV3": {
                            "order": {
                            "buyerInfo": {
                                "displayName": "Jane Doe",
                                "email": "[e-mail]",
                                "firstName": "Jane",
                                "lastName": "Doe"
                            },
                            "contents": {
                                "lineItems": [
                                {
                                    "description": "A four cheese pizza.",
                                    "id": "LINE_ITEM_ID",
                                    "name": "Pizza",
                                    "notes": [
                                    "Extra cheese."
                                    ],
                                    "priceAttributes": [
                                    {
                                        "amount": {
                                        "amountInMicros": 8990000,
                                        "currencyCode": "USD"
                                        },
                                        "name": "Line Item Price",
                                        "state": "ACTUAL",
                                        "taxIncluded": true,
                                        "type": "REGULAR"
                                    },
                                    {
                                        "amount": {
                                        "amountInMicros": 9990000,
                                        "currencyCode": "USD"
                                        },
                                        "name": "Total Price",
                                        "state": "ACTUAL",
                                        "taxIncluded": true,
                                        "type": "TOTAL"
                                    }
                                    ],
                                    "purchase": {
                                    "itemOptions": [
                                        {
                                        "id": "ITEM_OPTION_ID",
                                        "name": "Pepperoni",
                                        "note": "Extra pepperoni",
                                        "prices": [
                                            {
                                            "amount": {
                                                "amountInMicros": 1000000,
                                                "currencyCode": "USD"
                                            },
                                            "name": "Item Price",
                                            "state": "ACTUAL",
                                            "taxIncluded": true,
                                            "type": "REGULAR"
                                            },
                                            {
                                            "amount": {
                                                "amountInMicros": 1000000,
                                                "currencyCode": "USD"
                                            },
                                            "name": "Total Price",
                                            "state": "ACTUAL",
                                            "taxIncluded": true,
                                            "type": "TOTAL"
                                            }
                                        ],
                                        "quantity": 1,
                                        "subOptions": []
                                        }
                                    ],
                                    "quantity": 1,
                                    "unitMeasure": {
                                        "measure": 1,
                                        "unit": "POUND"
                                    }
                                    }
                                }
                                ]
                            },
                            "createTime": "2019-09-24T18:00:00.877Z",
                            "followUpActions": [
                                {
                                "openUrlAction": {
                                    "url": "http://example.com"
                                },
                                "title": "View details",
                                "type": "VIEW_DETAILS"
                                },
                                {
                                "openUrlAction": {
                                    "url": "tel:[phone]"
                                },
                                "title": "Call us",
                                "type": "CALL"
                                },
                                {
                                "openUrlAction": {
                                    "url": "mailto:[e-mail]"
                                },
                                "title": "Email us",
                                "type": "EMAIL"
                                }
                            ],
                            "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                            "merchantOrderId": "ORDER_ID",
                            "note": "Sale event",
                            "priceAttributes": [
                                {
                                "amount": {
                                    "amountInMicros": 9990000,
                                    "currencyCode": "USD"
                                },
                                "name": "Subtotal",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "SUBTOTAL"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 2000000,
                                    "currencyCode": "USD"
                                },
                                "name": "Delivery",
                                "state": "ACTUAL",
                                "taxIncluded": true,
                                "type": "DELIVERY"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 3780000,
                                    "currencyCode": "USD"
                                },
                                "name": "Tax",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "TAX"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 15770000,
                                    "currencyCode": "USD"
                                },
                                "name": "Total Price",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "TOTAL"
                                }
                            ],
                            "promotions": [
                                {
                                "coupon": "COUPON_CODE"
                                }
                            ],
                            "purchase": {
                                "fulfillmentInfo": {
                                "expectedFulfillmentTime": {
                                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                                },
                                "fulfillmentContact": {
                                    "displayName": "John Johnson",
                                    "email": "[e-mail]",
                                    "firstName": "John",
                                    "lastName": "Johnson"
                                },
                                "fulfillmentType": "DELIVERY",
                                "id": "FULFILLMENT_SERVICE_ID",
                                "location": {},
                                "price": {
                                    "amount": {
                                    "amountInMicros": 2000000,
                                    "currencyCode": "USD"
                                    },
                                    "name": "Delivery Price",
                                    "state": "ACTUAL",
                                    "taxIncluded": true,
                                    "type": "REGULAR"
                                }
                                },
                                "purchaseLocationType": "ONLINE_PURCHASE",
                                "returnsInfo": {
                                "daysToReturn": 1,
                                "isReturnable": false,
                                "policyUrl": "http://www.example.com"
                                },
                                "status": "CONFIRMED",
                                "type": "FOOD",
                                "userVisibleStatusLabel": "Order confirmed"
                            },
                            "termsOfServiceUrl": "www.example.com",
                            "transactionMerchant": {
                                "id": "http://www.example.com",
                                "name": "Example Merchant"
                            },
                            "userVisibleOrderId": "ORDER_ID"
                            },
                            "reason": "Reason string",
                            "type": "SNAPSHOT"
                        }
                        }
                    }
                ],
                "suggestions": [
                    {
                        "title": "send order update"
                    }
                ]
            }
        }
      }
}
res.json

JSON

{
    "expectUserResponse": true,
    "expectedInputs": [
      {
        "possibleIntents": [
          {
            "intent": "actions.intent.TEXT"
          }
        ],
        "inputPrompt": {
          "richInitialPrompt": {
            "items": [
              {
                "simpleResponse": {
                  "textToSpeech": "Transaction completed! Your order ORDER_ID is all set!"
                }
              },
              {
                "structuredResponse": {
                  "orderUpdateV3": {
                    "type": "SNAPSHOT",
                    "reason": "Reason string",
                    "order": {
                      "googleOrderId": "05528125187071048269",
                      "merchantOrderId": "ORDER_ID",
                      "userVisibleOrderId": "ORDER_ID",
                      "buyerInfo": {
                        "email": "[e-mail]",
                        "firstName": "Jane",
                        "lastName": "Doe",
                        "displayName": "Jane Doe"
                      },
                      "createTime": "2019-09-24T18:00:00.877Z",
                      "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                      "transactionMerchant": {
                        "id": "http://www.example.com",
                        "name": "Example Merchant"
                      },
                      "contents": {
                        "lineItems": [
                          {
                            "id": "LINE_ITEM_ID",
                            "name": "Pizza",
                            "priceAttributes": [
                              {
                                "type": "REGULAR",
                                "name": "Item Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": "8990000"
                                },
                                "taxIncluded": true
                              },
                              {
                                "type": "TOTAL",
                                "name": "Total Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": "9990000"
                                },
                                "taxIncluded": true
                              }
                            ],
                            "description": "A four cheese pizza.",
                            "notes": [
                              "Extra cheese."
                            ],
                            "purchase": {
                              "quantity": 1,
                              "itemOptions": [
                                {
                                  "id": "ITEM_OPTION_ID",
                                  "name": "Pepperoni",
                                  "prices": [
                                    {
                                      "type": "REGULAR",
                                      "name": "Item Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    },
                                    {
                                      "type": "TOTAL",
                                      "name": "Total Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    }
                                  ],
                                  "note": "Extra pepperoni",
                                  "quantity": 1
                                }
                              ],
                              "unitMeasure": {
                                "measure": 1,
                                "unit": "POUND"
                              }
                            },
                            "vertical": {
                              "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension",
                              "quantity": 1,
                              "itemOptions": [
                                {
                                  "id": "ITEM_OPTION_ID",
                                  "name": "Pepperoni",
                                  "prices": [
                                    {
                                      "type": "REGULAR",
                                      "name": "Item Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    },
                                    {
                                      "type": "TOTAL",
                                      "name": "Total Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    }
                                  ],
                                  "note": "Extra pepperoni",
                                  "quantity": 1
                                }
                              ],
                              "unitMeasure": {
                                "measure": 1,
                                "unit": "POUND"
                              }
                            }
                          }
                        ]
                      },
                      "priceAttributes": [
                        {
                          "type": "SUBTOTAL",
                          "name": "Subtotal",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "9990000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "DELIVERY",
                          "name": "Delivery",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "2000000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TAX",
                          "name": "Tax",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "3780000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TOTAL",
                          "name": "Total Price",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "15770000"
                          },
                          "taxIncluded": true
                        }
                      ],
                      "followUpActions": [
                        {
                          "type": "VIEW_DETAILS",
                          "title": "View details",
                          "openUrlAction": {
                            "url": "http://example.com"
                          }
                        },
                        {
                          "type": "CALL",
                          "title": "Call us",
                          "openUrlAction": {
                            "url": "tel:[phone]"
                          }
                        },
                        {
                          "type": "EMAIL",
                          "title": "Email us",
                          "openUrlAction": {
                            "url": "mailto:[e-mail]"
                          }
                        }
                      ],
                      "termsOfServiceUrl": "http://www.example.com",
                      "note": "Sale event",
                      "paymentData": {
                        "paymentResult": {
                          "merchantPaymentMethodId": "12345678"
                        },
                        "paymentInfo": {
                          "paymentMethodDisplayInfo": {
                            "paymentType": "PAYMENT_CARD",
                            "paymentMethodDisplayName": "VISA **** 1234"
                          },
                          "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT"
                        }
                      },
                      "promotions": [
                        {
                          "coupon": "COUPON_CODE"
                        }
                      ],
                      "purchase": {
                        "status": "CONFIRMED",
                        "type": "FOOD",
                        "returnsInfo": {
                          "daysToReturn": 1,
                          "policyUrl": "http://www.example.com"
                        },
                        "fulfillmentInfo": {
                          "id": "FULFILLMENT_SERVICE_ID",
                          "fulfillmentType": "DELIVERY",
                          "expectedFulfillmentTime": {
                            "timeIso8601": "2019-09-25T18:00:00.877Z"
                          },
                          "location": {
                            "coordinates": {
                              "latitude": 37.421578499999995,
                              "longitude": -122.0837816
                            },
                            "zipCode": "94043-1351",
                            "city": "MOUNTAIN VIEW",
                            "postalAddress": {
                              "regionCode": "US",
                              "postalCode": "94043-1351",
                              "administrativeArea": "CA",
                              "locality": "MOUNTAIN VIEW",
                              "addressLines": [
                                "1600 AMPHITHEATRE PKWY"
                              ],
                              "recipients": [
                                "John Doe"
                              ]
                            },
                            "phoneNumber": "[phone]"
                          },
                          "price": {
                            "type": "REGULAR",
                            "name": "Delivery Price",
                            "state": "ACTUAL",
                            "amount": {
                              "currencyCode": "USD",
                              "amountInMicros": "2000000"
                            },
                            "taxIncluded": true
                          },
                          "fulfillmentContact": {
                            "email": "[e-mail]",
                            "firstName": "John",
                            "lastName": "Johnson",
                            "displayName": "John Johnson"
                          }
                        },
                        "purchaseLocationType": "ONLINE_PURCHASE",
                        "userVisibleStatusLabel": "Order confirmed"
                      },
                      "vertical": {
                        "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension",
                        "status": "CREATED",
                        "type": "FOOD",
                        "returnsInfo": {
                          "daysToReturn": 1,
                          "policyUrl": "http://www.example.com"
                        },
                        "fulfillmentInfo": {
                          "id": "FULFILLMENT_SERVICE_ID",
                          "fulfillmentType": "DELIVERY",
                          "expectedFulfillmentTime": {
                            "timeIso8601": "2019-09-25T18:00:00.877Z"
                          },
                          "location": {
                            "coordinates": {
                              "latitude": 37.421578499999995,
                              "longitude": -122.0837816
                            },
                            "zipCode": "94043-1351",
                            "city": "MOUNTAIN VIEW",
                            "postalAddress": {
                              "regionCode": "US",
                              "postalCode": "94043-1351",
                              "administrativeArea": "CA",
                              "locality": "MOUNTAIN VIEW",
                              "addressLines": [
                                "1600 AMPHITHEATRE PKWY"
                              ],
                              "recipients": [
                                "John Doe"
                              ]
                            },
                            "phoneNumber": "[phone]"
                          },
                          "price": {
                            "type": "REGULAR",
                            "name": "Delivery Price",
                            "state": "ACTUAL",
                            "amount": {
                              "currencyCode": "USD",
                              "amountInMicros": "2000000"
                            },
                            "taxIncluded": true
                          },
                          "fulfillmentContact": {
                            "email": "[e-mail]",
                            "firstName": "John",
                            "lastName": "Johnson",
                            "displayName": "John Johnson"
                          }
                        },
                        "purchaseLocationType": "ONLINE_PURCHASE",
                        "userVisibleStatusLabel": "CREATED"
                      }
                    }
                  }
                }
              }
            ],
            "suggestions": [
              {
                "title": "send order update"
              }
            ]
          }
        }
      }
    ],
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"[phone]\"},\"latestOrderId\":\"ORDER_ID\"}}"
  }
res.json

6. Invia aggiornamenti sull'ordine

Dovrai informare l'utente sullo stato dell'ordine nel corso della sua durata. Invia gli aggiornamenti sull'ordine degli utenti inviando richieste PATCH HTTP all'API Orders con lo stato e i dettagli dell'ordine.

Configurare le richieste asincrone all'API Orders

Le richieste di aggiornamento degli ordini all'API Orders sono autorizzate da un token di accesso. Per eseguire il PATCH di un aggiornamento di un ordine all'API Orders, scarica una chiave dell'account di servizio JSON associata al tuo progetto Actions Console, quindi scambia la chiave dell'account di servizio con un token di connessione che può essere trasmesso all'intestazione Authorization della richiesta HTTP.

Per recuperare la chiave dell'account di servizio, segui questi passaggi:

1. Nella console Google Cloud, vai a Menu Activate > API e servizi > Credenziali > Crea credenziali > Chiave dell'account di servizio.
2. In Service Account (Account di servizio), seleziona New Service Account (Nuovo account di servizio).
3. Imposta l'account di servizio su service-account.
4. Imposta Ruolo su Progetto > Proprietario.
5. Imposta il tipo di chiave su JSON.
6. Seleziona Crea.
7. Verrà scaricata sulla macchina locale una chiave JSON privata dell'account di servizio.

Nel codice di aggiornamento dell'ordine, puoi scambiare la chiave di servizio con un token di connessione utilizzando la libreria client delle API di Google e l'ambito "https://www.googleapis.com/auth/actions.order.developer". Puoi trovare i passaggi e gli esempi di installazione nella pagina GitHub della libreria client API.

Puoi anche fare riferimento a order-update.js nei nostri esempi di Node.js e Java per uno scambio di chiavi di esempio.

Invia aggiornamenti sull'ordine

Dopo aver scambiato la chiave dell'account di servizio con un token di connessione OAuth, puoi inviare aggiornamenti degli ordini come richieste PATCH autorizzate all'API Orders.

URL API Orders: PATCH https://actions.googleapis.com/v3/orders/${orderId}

Fornisci le seguenti intestazioni nella richiesta:

• "Authorization: Bearer token" con il token di connessione OAuth per cui hai scambiato la chiave dell'account di servizio.
• "Content-Type: application/json".

La richiesta PATCH deve avere un corpo JSON con il seguente formato:

{ "orderUpdate": OrderUpdate }

L'oggetto OrderUpdate è costituito dai seguenti campi di primo livello:

• updateMask. I campi dell'ordine che stai aggiornando. Per aggiornare lo stato dell'ordine, imposta il valore su purchase.status, purchase.userVisibleStatusLabel.

• order: i contenuti dell'aggiornamento. Se aggiorni i contenuti dell'ordine, imposta il valore sull'oggetto Order aggiornato. Se stai aggiornando lo stato dell'ordine (ad esempio da "CONFIRMED" a "SHIPPED"), l'oggetto contiene i seguenti campi:

  • merchantOrderId: lo stesso ID impostato nell'oggetto Order.
  • lastUpdateTime: il timestamp di questo aggiornamento.
  • purchase: un oggetto contenente i seguenti elementi:
    • status: lo stato dell'ordine come PurchaseStatus, ad esempio "SHIPPED" o "DELIVERED".
    • userVisibleStatusLabel: un'etichetta rivolta agli utenti che fornisce dettagli sullo stato dell'ordine, ad esempio "Il tuo ordine è stato spedito ed è in viaggio".

• userNotification che può essere visualizzato sul dispositivo dell'utente quando viene inviato questo aggiornamento. Tieni presente che l'inclusione di questo oggetto non garantisce che venga visualizzata una notifica sul dispositivo dell'utente.

Il seguente codice campione mostra un esempio OrderUpdate che aggiorna lo stato dell'ordine a DELIVERED:

Node.js

// Import the 'googleapis' module for authorizing the request.
const {google} = require('googleapis');
// Import the 'request-promise' module for sending an HTTP POST request.
const request = require('request-promise');
// Import the OrderUpdate class from the Actions on Google client library.
const {OrderUpdate} = require('actions-on-google');

// Import the service account key used to authorize the request.
// Replacing the string path with a path to your service account key.
// i.e. const serviceAccountKey = require('./service-account.json')

// Create a new JWT client for the Actions API using credentials
// from the service account key.
let jwtClient = new google.auth.JWT(
    serviceAccountKey.client_email,
    null,
    serviceAccountKey.private_key,
    ['https://www.googleapis.com/auth/actions.order.developer'],
    null,
);

// Authorize the client
let tokens = await jwtClient.authorize();

// Declare order update
const orderUpdate = new OrderUpdate({
    updateMask: [
      'lastUpdateTime',
      'purchase.status',
      'purchase.userVisibleStatusLabel',
    ].join(','),
    order: {
      merchantOrderId: orderId, // Specify the ID of the order to update
      lastUpdateTime: new Date().toISOString(),
      purchase: {
        status: 'DELIVERED',
        userVisibleStatusLabel: 'Order delivered',
      },
    },
    reason: 'Order status updated to delivered.',
});

// Set up the PATCH request header and body,
// including the authorized token and order update.
let options = {
  method: 'PATCH',
  uri: `https://actions.googleapis.com/v3/orders/${orderId}`,
  auth: {
    bearer: tokens.access_token,
  },
  body: {
    header: {
      isInSandbox: true,
    },
    orderUpdate,
  },
  json: true,
};

// Send the PATCH request to the Orders API.
try {
  await request(options);
  conv.close(`The order has been updated.`);
} catch (e) {
  console.log(`Error: ${e}`);
  conv.close(`There was an error sending an order update.`);
}
index.js

Node.js

// Import the 'googleapis' module for authorizing the request.
const {google} = require('googleapis');
// Import the 'request-promise' module for sending an HTTP POST request.
const request = require('request-promise');
// Import the OrderUpdate class from the Actions on Google client library.
const {OrderUpdate} = require('actions-on-google');

// Import the service account key used to authorize the request.
// Replacing the string path with a path to your service account key.
// i.e. const serviceAccountKey = require('./service-account.json')

// Create a new JWT client for the Actions API using credentials
// from the service account key.
let jwtClient = new google.auth.JWT(
    serviceAccountKey.client_email,
    null,
    serviceAccountKey.private_key,
    ['https://www.googleapis.com/auth/actions.order.developer'],
    null,
);

// Authorize the client
let tokens = await jwtClient.authorize();

// Declare order update
const orderUpdate = new OrderUpdate({
    updateMask: [
      'lastUpdateTime',
      'purchase.status',
      'purchase.userVisibleStatusLabel',
    ].join(','),
    order: {
      merchantOrderId: orderId, // Specify the ID of the order to update
      lastUpdateTime: new Date().toISOString(),
      purchase: {
        status: 'DELIVERED',
        userVisibleStatusLabel: 'Order delivered',
      },
    },
    reason: 'Order status updated to delivered.',
});

// Set up the PATCH request header and body,
// including the authorized token and order update.
let options = {
  method: 'PATCH',
  uri: `https://actions.googleapis.com/v3/orders/${orderId}`,
  auth: {
    bearer: tokens.access_token,
  },
  body: {
    header: {
      isInSandbox: true,
    },
    orderUpdate,
  },
  json: true,
};

// Send the PATCH request to the Orders API.
try {
  await request(options);
  conv.close(`The order has been updated.`);
} catch (e) {
  console.log(`Error: ${e}`);
  conv.close(`There was an error sending an order update.`);
}
index.js

Java

// Setup service account credentials
String serviceAccountFile = MyActionsApp.class.getClassLoader()
    .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME)
    .getFile();
InputStream actionsApiServiceAccount = new FileInputStream(
    serviceAccountFile);
ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials)
    ServiceAccountCredentials.fromStream(actionsApiServiceAccount)
        .createScoped(Collections.singleton(
            "https://www.googleapis.com/auth/actions.order.developer"));
AccessToken token = serviceAccountCredentials.refreshAccessToken();

// Setup request with headers
HttpPatch patchRequest = new HttpPatch(
    "https://actions.googleapis.com/v3/orders/" + orderId);
patchRequest.setHeader("Content-type", "application/json");
patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue());

// Create order update
FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList(
    "lastUpdateTime",
    "purchase.status",
    "purchase.userVisibleStatusLabel"))
    .build();

OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setOrder(new OrderV3()
        .setMerchantOrderId(orderId)
        .setLastUpdateTime(Instant.now().toString())
        .setPurchase(new PurchaseOrderExtension()
            .setStatus("DELIVERED")
            .setUserVisibleStatusLabel("Order delivered.")))
    .setUpdateMask(FieldMaskUtil.toString(fieldMask))
    .setReason("Order status was updated to delivered.");

// Setup JSON body containing order update
JsonParser parser = new JsonParser();
JsonObject orderUpdateJson =
    parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject();
JsonObject body = new JsonObject();
body.add("orderUpdate", orderUpdateJson);
JsonObject header = new JsonObject();
header.addProperty("isInSandbox", true);
body.add("header", header);
StringEntity entity = new StringEntity(body.toString());
entity.setContentType(ContentType.APPLICATION_JSON.getMimeType());
patchRequest.setEntity(entity);

// Make request
HttpClient httpClient = HttpClientBuilder.create().build();
HttpResponse response = httpClient.execute(patchRequest);
LOGGER.info(response.getStatusLine().getStatusCode() + " " + response
    .getStatusLine().getReasonPhrase());

return getResponseBuilder(request)
    .add("The order has been updated.")
    .build();
MyActionsApp.java

Java

// Setup service account credentials
String serviceAccountFile = MyActionsApp.class.getClassLoader()
    .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME)
    .getFile();
InputStream actionsApiServiceAccount = new FileInputStream(
    serviceAccountFile);
ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials)
    ServiceAccountCredentials.fromStream(actionsApiServiceAccount)
        .createScoped(Collections.singleton(
            "https://www.googleapis.com/auth/actions.order.developer"));
AccessToken token = serviceAccountCredentials.refreshAccessToken();

// Setup request with headers
HttpPatch patchRequest = new HttpPatch(
    "https://actions.googleapis.com/v3/orders/" + orderId);
patchRequest.setHeader("Content-type", "application/json");
patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue());

// Create order update
FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList(
    "lastUpdateTime",
    "purchase.status",
    "purchase.userVisibleStatusLabel"))
    .build();

OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setOrder(new OrderV3()
        .setMerchantOrderId(orderId)
        .setLastUpdateTime(Instant.now().toString())
        .setPurchase(new PurchaseOrderExtension()
            .setStatus("DELIVERED")
            .setUserVisibleStatusLabel("Order delivered.")))
    .setUpdateMask(FieldMaskUtil.toString(fieldMask))
    .setReason("Order status was updated to delivered.");

// Setup JSON body containing order update
JsonParser parser = new JsonParser();
JsonObject orderUpdateJson =
    parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject();
JsonObject body = new JsonObject();
body.add("orderUpdate", orderUpdateJson);
JsonObject header = new JsonObject();
header.addProperty("isInSandbox", true);
body.add("header", header);
StringEntity entity = new StringEntity(body.toString());
entity.setContentType(ContentType.APPLICATION_JSON.getMimeType());
patchRequest.setEntity(entity);

// Make request
HttpClient httpClient = HttpClientBuilder.create().build();
HttpResponse response = httpClient.execute(patchRequest);
LOGGER.info(response.getStatusLine().getStatusCode() + " " + response
    .getStatusLine().getReasonPhrase());

return getResponseBuilder(request)
    .add("The order has been updated.")
    .build();
MyActionsApp.java

Impostare lo stato di acquisto

Il valore status di un aggiornamento dell'ordine deve descrivere lo stato attuale dell'ordine. Nel campo order.purchase.status dell'aggiornamento, utilizza uno dei seguenti valori:

• CREATED: l'ordine è accettato dall'utente e "creato" dal punto di vista dell'Azione, ma richiede l'elaborazione manuale nel backend.
• CONFIRMED: l'ordine è attivo ed è in fase di elaborazione per l'evasione.
• IN_PREPARATION: l'ordine è in fase di preparazione per la spedizione/consegna, ad esempio per la preparazione di cibo o l'imballaggio di un articolo.
• READY_FOR_PICKUP: l'ordine è disponibile per il ritiro da parte del destinatario.
• DELIVERED - L'ordine è stato recapitato al destinatario
• OUT_OF_STOCK: uno o più articoli nell'ordine non sono disponibili.
• CHANGE_REQUESTED - L'utente ha richiesto una modifica all'ordine, che è in fase di elaborazione.
• RETURNED: l'ordine è stato restituito dall'utente dopo la consegna.
• REJECTED - Se non sei riuscito a elaborare, addebitare o "attivare" in altro modo l'ordine.
• CANCELLED - L'ordine è stato annullato dall'utente.

Devi inviare aggiornamenti sull'ordine per ogni stato pertinente alla tua transazione. Ad esempio, se la transazione richiede l'elaborazione manuale per registrare l'ordine dopo la sua esecuzione, invia un aggiornamento dell'ordine CREATED fino al termine dell'ulteriore elaborazione. Non tutti gli ordini richiedono un valore di stato.

Nota: come minimo, ogni ordine richiede un aggiornamento dell'ordine CONFIRMED.

Risolvere i problemi

Se riscontri problemi durante il test, consulta la nostra procedura di risoluzione dei problemi relativa alle transazioni.

Avviso: non utilizzare Actions Web Simulator per testare un'Azione con transazioni. Usa un dispositivo Android o iOS con l'assistente integrato per testare l'Azione.