回覆使用者評論
透過集合功能整理內容
你可以依據偏好儲存及分類內容。
使用者在 Google Workspace Marketplace 留下應用程式評論時,您可以新增回覆來回應他們的意見回饋。
回覆使用者評論
如要回覆評論,您必須具備應用程式 Google Cloud 專案的 basic.editor
或 basic.owner
權限。請按照下列步驟回覆評論。
- 前往 Google Workspace Marketplace 的應用程式資訊頁面。
- 按一下 [評論]。
- 在要回覆的評論下方,按一下「回覆這則評論」。
- 在「撰寫回覆」方塊中輸入回覆內容 (最多 2,500 個半形字元)。
- 完成後,按一下「提交回覆」。
規範和政策
回覆內容必須遵守與評論相同的規範和政策。
提示和指南
- 確保貼文內容清楚易讀。請勿濫用標點符號;請使用正確的文法,並在撰寫完成後檢查是否有錯字。
- 清楚表達意見:請發佈清楚、有價值、真實的資訊。
- 保持禮貌。您可以寫出內心真實的感想,但是請務必秉持專業的態度。
政策
違反下列政策的回覆將會遭到移除:
- 離題回覆:請確保回覆內容與您回覆的評論相關。
- 違法內容:請勿張貼含有或連結至違法內容的回覆,例如宣稱不需處方箋也能購買處方藥物的網頁連結。
- 廣告:請勿利用回覆進行廣告宣傳,或是發布任何促銷或商業內容,包含關聯企業或是轉介推薦內容。Google 禁止回覆中出現電話號碼、電子郵件地址或其他網站的連結。
- 煽情露骨的色情內容:Google 禁止回覆包含、宣傳或徵求煽情露骨的色情內容,也禁止以情色角度描寫或提及兒童。如發生這種情形,Google 將移除含有這類內容的回覆、停用此類回覆張貼者的帳戶,並通報國際失蹤與被剝削兒童保護中心 (NCMEC) 和相關執法單位。
- 仇恨言論:Google 不允許回覆宣揚暴力或煽動仇恨,針對個人或群體基於種族或族裔、宗教、身心障礙、年齡、國籍、退伍軍人身分、性傾向、性別、性別認同,或其他與系統性歧視或邊緣化相關的特徵。
- 令人反感的內容:如果評論中含有粗穢不雅或令人反感的用詞及內容,Google 將予以移除。
- 版權內容:請勿張貼侵犯他人權利 (包括版權) 的回覆。詳情請前往著作權說明中心。
- 冒用他人身分:請勿代表他人張貼回覆或謊報身分。
- 個人資訊及機密資訊:請勿在回覆中張貼個人資訊或機密資訊,包含地址、駕照號碼,或其他無法公開取得的資訊。
- 霸凌及騷擾行為:Google 禁止使用者透過 Google Workspace Marketplace 騷擾、霸凌或攻擊他人。含有人身攻擊言論的回覆將會遭到移除。
如果屢次違反上述政策,或是出現過度濫用行為,我們會進一步做出懲處,包括禁止你使用回覆功能。
除非另有註明,否則本頁面中的內容是採用創用 CC 姓名標示 4.0 授權,程式碼範例則為阿帕契 2.0 授權。詳情請參閱《Google Developers 網站政策》。Java 是 Oracle 和/或其關聯企業的註冊商標。
上次更新時間:2025-08-01 (世界標準時間)。
[null,null,["上次更新時間:2025-08-01 (世界標準時間)。"],[[["\u003cp\u003eRespond to Google Workspace Marketplace user reviews to address feedback and engage with your users.\u003c/p\u003e\n"],["\u003cp\u003eApp developers with specific Google Cloud project permissions (\u003ccode\u003ebasic.editor\u003c/code\u003e or \u003ccode\u003ebasic.owner\u003c/code\u003e) can reply to reviews directly within the Marketplace listing.\u003c/p\u003e\n"],["\u003cp\u003eReplies are subject to content policies, prohibiting spam, illegal content, hate speech, and other inappropriate material, ensuring a positive and respectful environment.\u003c/p\u003e\n"],["\u003cp\u003eWhen replying, maintain a professional tone, provide clear and honest information, and keep your responses relevant to the original review.\u003c/p\u003e\n"],["\u003cp\u003eViolations of these policies may result in reply removal or further disciplinary actions, emphasizing the importance of responsible and constructive engagement.\u003c/p\u003e\n"]]],["To reply to a user review on the Google Workspace Marketplace, navigate to the app listing, access the \"Reviews\" section, and click \"Reply to this review.\" Compose your response, up to 2,500 characters, ensuring it adheres to content guidelines. Submit the reply upon completion. Key guidelines include maintaining readability, clarity, politeness, and avoiding off-topic, illegal, offensive, or advertising content. Replies must not contain personal information, sexually explicit material, or promote hate speech.\n"],null,["# Reply to user reviews\n\nWhen a user leaves a review of your app on the Google Workspace Marketplace,\nyou can add a reply to address their feedback.\n\nAdd a reply to a user review\n----------------------------\n\nTo reply to a review, you must have `basic.editor` or\n`basic.owner` permission on the app's Google Cloud project. Follow the below\nsteps to reply to a review.\n\n1. Go to the app listing on the [Google Workspace Marketplace](https://workspace.google.com/marketplace).\n2. Click **Reviews**.\n3. Under the review you want to reply to, click **Reply to this review**.\n4. In the **Write a reply** box, enter your reply (up to 2,500 characters).\n5. When you're done, click **Submit reply**.\n\nGuidelines and policies\n-----------------------\n\nThe same guidelines and policies that apply to reviews apply to replies.\n\n### Tips and guidelines\n\n- **Keep it readable**. Avoid excessive capitalization or punctuation. Remember to use proper grammar and check your spelling.\n- **Aim for clarity**. Post clear, valuable, and honest information.\n- **Be polite**. Write truthfully, but professionally.\n\n### Policies\n\nReplies that violate the following policies will be removed:\n\n- **Off-topic replies**: Keep your replies relevant to the review you're replying to.\n- **Illegal content**: Don't post replies that contain or link to unlawful content, such as links that facilitate the sale of prescription drugs without a prescription.\n- **Advertising**: Don't use replies to advertise or publish any promotional or commercial content, including affiliate or referral-based content. Google doesn't allow phone numbers, email addresses, or links to other websites in replies.\n- **Sexually explicit content**: Google doesn't allow replies that contain, promote, or solicit sexually explicit content. Also, Google doesn't allow replies that depict or address children in a sexual manner. For this type of content, Google will remove the reply, shut down the account, and, where applicable, send a report to the National Center for Missing \\& Exploited Children (NCMEC) and law enforcement.\n- **Hate speech**: Google doesn't allow replies that promote violence or incite hatred against individuals or groups based on their race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, or other characteristic associated with systemic discrimination or marginalization.\n- **Offensive content**: Google will remove content that contains obscene, profane, or offensive language or content.\n- **Copyrighted content** : Don't post replies that infringe others' rights, including copyright. For more information, go to the [Copyright Help Center](https://support.google.com/legal/topic/4558877).\n- **Impersonation**: Don't post replies on behalf of others or misrepresent your identity.\n- **Personal and confidential information**: Don't post replies that contain personal or confidential information, such as an address, driver's license number, or any other information that's not publicly accessible.\n- **Bullying and harassment**: Google doesn't allow individuals to use the Google Workspace Marketplace to harass, bully, or attack other individuals. Google removes replies that represent personal attacks on others.\n\nRepeated or extreme abuse of these policies will result in further disciplinary\naction, including a ban on your ability to leave replies."]]