我们将于 2024 年 7 月 31 日逐步淘汰 Google Business Messages。点击
此处了解详情。
Method: conversations.surveys.create
使用集合让一切井井有条
根据您的偏好保存内容并对其进行分类。
在对话中创建客户满意度调查问卷。
如果代理在 24 小时内在同一个对话中发送多份调查问卷,Business Messages 仅会尝试向用户发送第一份调查问卷。
HTTP 请求
POST https://businessmessages.googleapis.com/v1/{parent=conversations/*}/surveys
网址采用 gRPC 转码语法。
路径参数
参数 |
parent |
string
必需。包含调查问卷的会话。解析为“conversations/{conversationId}”。
|
查询参数
参数 |
surveyId |
string
调查问卷的唯一标识符,由客服人员分配。如果调查问卷尝试使用与上一个调查问卷相同的 surveyId ,Business Messages 会忽略该请求。
|
响应正文
如果成功,响应正文将包含一个新创建的 Survey
实例。
授权范围
需要以下 OAuth 作用域:
https://www.googleapis.com/auth/businessmessages
有关详情,请参阅 OAuth 2.0 概览。
如未另行说明,那么本页面中的内容已根据知识共享署名 4.0 许可获得了许可,并且代码示例已根据 Apache 2.0 许可获得了许可。有关详情,请参阅 Google 开发者网站政策。Java 是 Oracle 和/或其关联公司的注册商标。
最后更新时间 (UTC):2025-07-25。
[null,null,["最后更新时间 (UTC):2025-07-25。"],[[["\u003cp\u003eSends customer satisfaction surveys within conversations using an HTTP POST request to the specified URL.\u003c/p\u003e\n"],["\u003cp\u003eOnly the first survey initiated within a 24-hour period in a conversation will be sent to the user.\u003c/p\u003e\n"],["\u003cp\u003eEach survey requires a unique \u003ccode\u003esurveyId\u003c/code\u003e assigned by the agent to be processed, reusing IDs will result in the request being ignored.\u003c/p\u003e\n"],["\u003cp\u003eRequires authorization with the \u003ccode\u003ehttps://www.googleapis.com/auth/businessmessages\u003c/code\u003e scope.\u003c/p\u003e\n"]]],[],null,["# Method: conversations.surveys.create\n\nCreates a customer satisfaction survey in a conversation.\n\nIf an agent sends multiple surveys in the same conversation within 24 hours, Business Messages only attempts to send the first survey to the user.\n\n### HTTP request\n\n`POST https://businessmessages.googleapis.com/v1/{parent=conversations/*}/surveys`\n\nThe URL uses [gRPC Transcoding](https://google.aip.dev/127) syntax.\n\n### Path parameters\n\n| Parameters ||\n|----------|-------------------------------------------------------------------------------------------------------------|\n| `parent` | `string` Required. The conversation that contains the survey. Resolves to \"conversations/{conversationId}\". |\n\n### Query parameters\n\n| Parameters ||\n|------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| `surveyId` | `string` The unique identifier of the survey, assigned by the agent. If a survey attempts to use the same `surveyId` as a previous survey, Business Messages ignores the request. |\n\n### Request body\n\nThe request body contains an instance of [Survey](/business-communications/business-messages/reference/rest/v1/conversations.surveys#Survey).\n\n### Response body\n\nIf successful, the response body contains a newly created instance of [Survey](/business-communications/business-messages/reference/rest/v1/conversations.surveys#Survey).\n\n### Authorization scopes\n\nRequires the following OAuth scope:\n\n- `https://www.googleapis.com/auth/businessmessages`\n\nFor more information, see the [OAuth 2.0 Overview](https://developers.google.com/identity/protocols/OAuth2)."]]