OptimizeToursRequest 會在下列項目中套用限制：
- Shipments，影響運送方式
- 車輛，影響車輛路線的計算方式
- 全球皆受影響，包括車輛和出貨。
本指南著重於重要的運送限制：時間窗。
時間範圍是一種限制，您可以在 OptimizeToursRequest 訊息 (REST、gRPC) 中提供這項限制，以便指定運送活動的時間限制。這類限制會影響運送作業的時間、方式，以及運送車輛的分配。在這些限制下，最佳化工具會優先選擇最能滿足運送時間限制的車輛。
運送限制：時間區間
您可以在 Shipment.VisitRequest 訊息中指定取件或送達時間，如下所示：
含有時間範圍限制的示例要求
以下範例說明三個不同的出貨作業，每個出貨作業都有各自的運送時間範圍。為求簡單明瞭，本例只會在 deliveries 上設定時間窗，但時間窗也可以套用至接送地點。您可以指定多個時間視窗，但本範例只會在每個提交 VisitRequest 時使用一個。
查看含有時間回溯期的申請範例
{
"populatePolylines": false,
"populateTransitionPolylines": false,
"model": {
"globalStartTime": "2023-01-13T16:00:00Z",
"globalEndTime": "2023-01-14T16:00:00Z",
"shipments": [
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789456,
"longitude": -122.390192
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T18:00:00Z",
"endTime": "2023-01-13T19:00:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 100.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789116,
"longitude": -122.395080
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T18:00:00Z",
"endTime": "2023-01-13T18:30:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 20.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.795242,
"longitude": -122.399347
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T17:30:00Z",
"endTime": "2023-01-13T18:00:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 50.0
}
],
"vehicles": [
{
"endLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"startLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"costPerHour": 40.0,
"costPerKilometer": 10.0
}
]
}
}
含有時間範圍限制的回應範例
在範例回應中，車輛的開始和結束時間分別為 17:35:50 和 18:17:24。這些時間反映了最佳化器盡量縮短操作車輛所需的時間，並在滿足所有時間區間限制的情況下，將車輛指定為 costPerHour。使用 17:35:50 做為開始時間，車輛就不需要在到訪地點等待，直到到訪時間範圍開始。這會在回應中顯示為零 waitDuration 值。
查看範例要求的回應，並瞭解時間視窗
{
"routes": [
{
"vehicleStartTime": "2023-01-13T17:35:50Z",
"vehicleEndTime": "2023-01-13T18:17:24Z",
"visits": [
{
"isPickup": true,
"startTime": "2023-01-13T17:35:50Z",
"detour": "0s"
},
{
"shipmentIndex": 1,
"isPickup": true,
"startTime": "2023-01-13T17:38:20Z",
"detour": "150s"
},
{
"shipmentIndex": 2,
"isPickup": true,
"startTime": "2023-01-13T17:40:50Z",
"detour": "300s"
},
{
"shipmentIndex": 2,
"startTime": "2023-01-13T17:50:09Z",
"detour": "0s"
},
{
"shipmentIndex": 1,
"startTime": "2023-01-13T18:00:00Z",
"detour": "796s"
},
{
"startTime": "2023-01-13T18:07:35Z",
"detour": "1520s"
}
],
"transitions": [
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:35:50Z"
},
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:38:20Z"
},
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:40:50Z"
},
{
"travelDuration": "409s",
"travelDistanceMeters": 1371,
"waitDuration": "0s",
"totalDuration": "409s",
"startTime": "2023-01-13T17:43:20Z"
},
{
"travelDuration": "341s",
"travelDistanceMeters": 1312,
"waitDuration": "0s",
"totalDuration": "341s",
"startTime": "2023-01-13T17:54:19Z"
},
{
"travelDuration": "205s",
"travelDistanceMeters": 636,
"waitDuration": "0s",
"totalDuration": "205s",
"startTime": "2023-01-13T18:04:10Z"
},
{
"travelDuration": "339s",
"travelDistanceMeters": 1276,
"waitDuration": "0s",
"totalDuration": "339s",
"startTime": "2023-01-13T18:11:45Z"
}
],
"metrics": {
"performedShipmentCount": 3,
"travelDuration": "1294s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "1200s",
"totalDuration": "2494s",
"travelDistanceMeters": 4595
},
"routeCosts": {
"model.vehicles.cost_per_hour": 27.711111111111112,
"model.vehicles.cost_per_kilometer": 45.95
},
"routeTotalCost": 73.661111111111111
}
],
"metrics": {
"aggregatedRouteMetrics": {
"performedShipmentCount": 3,
"travelDuration": "1294s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "1200s",
"totalDuration": "2494s",
"travelDistanceMeters": 4595
},
"usedVehicleCount": 1,
"earliestVehicleStartTime": "2023-01-13T17:35:50Z",
"latestVehicleEndTime": "2023-01-13T18:17:24Z",
"totalCost": 73.661111111111111,
"costs": {
"model.vehicles.cost_per_hour": 27.711111111111112,
"model.vehicles.cost_per_kilometer": 45.95
}
}
}
時間窗口會排序車輛的 visits，讓最早的時間窗口先送達。
shipments[2]已於 17:50 送達shipments[1]已於 18:00 送達shipments[0]已於 18:07 送達
示例要求會指定硬性時間範圍限制，要求在這些範圍內完成提交作業。如果在任何時間範圍內完成出貨的 VisitRequests 不可行或不划算，最佳化器就會略過該出貨。如果運送作業含有 penaltyCost，最佳化工具會將其加進回應 metrics 中回報的費用。否則，OptimizeToursResponse 訊息 (REST、gRPC) 的 skippedMandatoryShipmentCount 屬性會增加。
如果您將 shipment[1] 的時間區間往後推幾小時 (從 18:00 推到 21:00)，結果就會有所不同，如以下範例所示。
請參閱無法滿足時間範圍要求的示例
{
"populatePolylines": false,
"populateTransitionPolylines": false,
"model": {
"globalStartTime": "2023-01-13T16:00:00Z",
"globalEndTime": "2023-01-14T16:00:00Z",
"shipments": [
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789456,
"longitude": -122.390192
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T18:00:00Z",
"endTime": "2023-01-13T19:00:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 100.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789116,
"longitude": -122.395080
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T21:00:00Z",
"endTime": "2023-01-13T21:30:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 20.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.795242,
"longitude": -122.399347
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T17:30:00Z",
"endTime": "2023-01-13T18:00:00Z"
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 50.0
}
],
"vehicles": [
{
"endLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"startLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"costPerHour": 40.0,
"costPerKilometer": 10.0
}
]
}
}
查看針對含有時間窗口的第二個範例要求的回應，其中顯示了跳過的出貨
{
"routes": [
{
"vehicleStartTime": "2023-01-13T17:37:49Z",
"vehicleEndTime": "2023-01-13T18:09:49Z",
"visits": [
{
"isPickup": true,
"startTime": "2023-01-13T17:37:49Z",
"detour": "0s"
},
{
"shipmentIndex": 2,
"isPickup": true,
"startTime": "2023-01-13T17:40:19Z",
"detour": "150s"
},
{
"shipmentIndex": 2,
"startTime": "2023-01-13T17:49:38Z",
"detour": "0s"
},
{
"startTime": "2023-01-13T18:00:00Z",
"detour": "946s"
}
],
"transitions": [
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:37:49Z"
},
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:40:19Z"
},
{
"travelDuration": "409s",
"travelDistanceMeters": 1371,
"waitDuration": "0s",
"totalDuration": "409s",
"startTime": "2023-01-13T17:42:49Z"
},
{
"travelDuration": "372s",
"travelDistanceMeters": 1348,
"waitDuration": "0s",
"totalDuration": "372s",
"startTime": "2023-01-13T17:53:48Z"
},
{
"travelDuration": "339s",
"travelDistanceMeters": 1276,
"waitDuration": "0s",
"totalDuration": "339s",
"startTime": "2023-01-13T18:04:10Z"
}
],
"metrics": {
"performedShipmentCount": 2,
"travelDuration": "1120s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "800s",
"totalDuration": "1920s",
"travelDistanceMeters": 3995
},
"routeCosts": {
"model.vehicles.cost_per_kilometer": 39.95,
"model.vehicles.cost_per_hour": 21.333333333333332
},
"routeTotalCost": 61.283333333333331
}
],
"skippedShipments": [
{
"index": 1
}
],
"metrics": {
"aggregatedRouteMetrics": {
"performedShipmentCount": 2,
"travelDuration": "1120s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "800s",
"totalDuration": "1920s",
"travelDistanceMeters": 3995
},
"usedVehicleCount": 1,
"earliestVehicleStartTime": "2023-01-13T17:37:49Z",
"latestVehicleEndTime": "2023-01-13T18:09:49Z",
"totalCost": 81.283333333333331,
"costs": {
"model.shipments.penalty_cost": 20,
"model.vehicles.cost_per_hour": 21.333333333333332,
"model.vehicles.cost_per_kilometer": 39.95
}
}
}
在本例中，後續時間範圍導致 shipment[1] 遭到略過，因為在指定時間範圍內完成運送所需的額外車輛運作時間，超過了運送的罰款成本。shipment[1] 的罰則費用會顯示在 metrics.costs 中，而其索引會顯示在 skippedShipments 中。
軟性時間範圍限制
如成本模式參數中所述，時間視窗可做為軟性限制條件套用。軟性限制與硬性限制的差異如下：
- 硬性限制條件：無法違反，且最佳化工具不會提供違反限制條件的解決方案，即使這代表會略過某次出貨也一樣。
- 軟性限制條件：可能會違反限制條件，也就是說最佳化器可能會提供違反軟性限制條件的解決方案。不過，最佳化工具也會對任何違規行為套用費用。您可以在時間範圍中提供這項費用做為額外資源，通常是活動發生時間範圍前後每小時的費用。
您可以分別使用 softStartTime 或 softEndTime 而非 startTime 或 endTime，並設定 costPerHourBeforeSoftStartTime 或 costPerHourAfterSoftEndTime，藉此讓時間視窗變得較為柔軟。
如果取件或送達服務「應」在指定的時間範圍內進行，但並非絕對必須在該時間範圍內，請使用軟性時間範圍限制。您可以同時使用硬性和軟性時間範圍限制來表達業務目標。例如：
- 固定時間範圍：表示客戶的營業時間，例如上午 9 點到下午 5 點。
- 軟性時間範圍：表示與傳送給客戶的通知相符的運送或取貨時間範圍，例如上午 9 點到下午 1 點。
在本範例中，先前因為時間視窗開始得太晚而略過的運送作業，其開始時間限制已放寬。其他運送訂單的時間窗口也已延後。
查看含有硬性和軟性時間範圍的示例要求
{
"populatePolylines": false,
"populateTransitionPolylines": false,
"model": {
"globalStartTime": "2023-01-13T16:00:00Z",
"globalEndTime": "2023-01-14T16:00:00Z",
"shipments": [
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789456,
"longitude": -122.390192
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T18:00:00Z",
"softEndTime": "2023-01-13T19:00:00Z",
"costPerHourAfterSoftEndTime": 2.0
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 100.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.789116,
"longitude": -122.395080
},
"duration": "250s",
"timeWindows": [
{
"softStartTime": "2023-01-13T21:00:00Z",
"endTime": "2023-01-13T21:30:00Z",
"costPerHourBeforeSoftStartTime": 2.0
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 20.0
},
{
"deliveries": [
{
"arrivalLocation": {
"latitude": 37.795242,
"longitude": -122.399347
},
"duration": "250s",
"timeWindows": [
{
"startTime": "2023-01-13T17:30:00Z",
"softEndTime": "2023-01-13T18:00:00Z",
"costPerHourAfterSoftEndTime": 2.0
}
]
}
],
"pickups": [
{
"arrivalLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"duration": "150s"
}
],
"penaltyCost": 50.0
}
],
"vehicles": [
{
"endLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"startLocation": {
"latitude": 37.794465,
"longitude": -122.394839
},
"costPerHour": 40.0,
"costPerKilometer": 10.0
}
]
}
}
查看對含有硬性和軟性時間間隔的示例要求的回應
{
"routes": [
{
"vehicleStartTime": "2023-01-13T17:48:35Z",
"vehicleEndTime": "2023-01-13T18:24:28Z",
"visits": [
{
"isPickup": true,
"startTime": "2023-01-13T17:48:35Z",
"detour": "0s"
},
{
"shipmentIndex": 1,
"isPickup": true,
"startTime": "2023-01-13T17:51:05Z",
"detour": "150s"
},
{
"shipmentIndex": 2,
"isPickup": true,
"startTime": "2023-01-13T17:53:35Z",
"detour": "300s"
},
{
"startTime": "2023-01-13T18:00:00Z",
"detour": "300s"
},
{
"shipmentIndex": 1,
"startTime": "2023-01-13T18:07:42Z",
"detour": "493s"
},
{
"shipmentIndex": 2,
"startTime": "2023-01-13T18:17:27Z",
"detour": "873s"
}
],
"transitions": [
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:48:35Z"
},
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:51:05Z"
},
{
"travelDuration": "0s",
"waitDuration": "0s",
"totalDuration": "0s",
"startTime": "2023-01-13T17:53:35Z"
},
{
"travelDuration": "235s",
"travelDistanceMeters": 795,
"waitDuration": "0s",
"totalDuration": "235s",
"startTime": "2023-01-13T17:56:05Z"
},
{
"travelDuration": "212s",
"travelDistanceMeters": 791,
"waitDuration": "0s",
"totalDuration": "212s",
"startTime": "2023-01-13T18:04:10Z"
},
{
"travelDuration": "335s",
"travelDistanceMeters": 1204,
"waitDuration": "0s",
"totalDuration": "335s",
"startTime": "2023-01-13T18:11:52Z"
},
{
"travelDuration": "171s",
"travelDistanceMeters": 665,
"waitDuration": "0s",
"totalDuration": "171s",
"startTime": "2023-01-13T18:21:37Z"
}
],
"metrics": {
"performedShipmentCount": 3,
"travelDuration": "953s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "1200s",
"totalDuration": "2153s",
"travelDistanceMeters": 3455
},
"routeCosts": {
"model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667,
"model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332,
"model.vehicles.cost_per_hour": 23.922222222222221,
"model.vehicles.cost_per_kilometer": 34.55
},
"routeTotalCost": 64.797222222222217
}
],
"metrics": {
"aggregatedRouteMetrics": {
"performedShipmentCount": 3,
"travelDuration": "953s",
"waitDuration": "0s",
"delayDuration": "0s",
"breakDuration": "0s",
"visitDuration": "1200s",
"totalDuration": "2153s",
"travelDistanceMeters": 3455
},
"usedVehicleCount": 1,
"earliestVehicleStartTime": "2023-01-13T17:48:35Z",
"latestVehicleEndTime": "2023-01-13T18:24:28Z",
"totalCost": 64.797222222222217,
"costs": {
"model.vehicles.cost_per_kilometer": 34.55,
"model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332,
"model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667,
"model.vehicles.cost_per_hour": 23.922222222222221
}
}
}
在只有硬性時間區間限制的範例中，shipment[1] 會完全略過，而如果將其提交時間區間調低，就會在時間區間開始時間之前提交。同樣地，將其他出貨作業的結束時間調低，可讓 shipment[2] 在時間窗口結束後送達。
同時，費用和總出貨量也有所變動：
totalCost：從 81.283 減少至 64.797- 已完成的出貨量：從 2 增加至 3
與前一個範例相比，時間視窗限制較為寬鬆，因此最佳化工具找到了成本較低的解決方案。
最後，metrics.costs 屬性也包含一個新鍵，用於根據限制條件和未達的提交時間長度，指出實際產生的成本。也就是：
costPerHourBeforeSoftStartTime2.0 和- 實際送達時間與時間範圍開始時間之間的時間差距： 2.83583 小時
結果：
model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time：5.6716666666666669。
您可以使用這些指標進行成本分析，瞭解硬式限制和軟式限制之間的權衡，並據此調整限制，以便更符合特定業務規則。在這種情況下，總費用低於 shipment[1].penalty_cost 的 20.0。最佳化工具判斷，提早出貨比略過出貨更具成本效益。