活动

在以下示例中，rbm_api_helper.js（不适用于 Python）假定您正在处理的文件位于主应用文件夹下一个目录中。根据项目的配置，您可能需要调整位置。

读取事件

已读事件可让用户知道客服人员已收到消息，并让他们确信 RBM 平台已传送其消息。以下代码会向包含客户端库的设备发送读取事件。

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Send the device an event to indicate that messageId has been read
rbmApiHelper.sendReadMessage('[phone]', messageId);

此代码是 RBM 示例代理的摘录。

Java

import com.google.rbm.RbmApiHelper;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();

// Send the device an event to indicate that messageId has been read
rbmApiHelper.sendReadMessage(messageId, "[phone]");

此代码是 RBM 示例代理的摘录。

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service

# Send the device an event to indicate that message_id was read
rbm_service.send_read_event('[phone]', message_id)

此代码是 RBM 示例代理的摘录。

C#

using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Send the device an event to indicate that messageId has been read
rbmApiHelper.SendReadMessage(messageId, "[phone]");

此代码是 RBM 示例代理的摘录。

打字事件

打字事件可让用户知道您的客服人员正在撰写消息。以下代码会向包含客户端库的设备发送打字事件。

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Send the device an event to indicate that the agent is typing
rbmApiHelper.sendIsTypingMessage('[phone]', function() {
    console.log('Typing event sent!');
});

此代码是 RBM 示例代理的摘录。

Java

import com.google.rbm.RbmApiHelper;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();

// Send the device an event to indicate that the agent is typing
rbmApiHelper.sendIsTypingMessage("[phone]");

此代码是 RBM 示例代理的摘录。

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service

# Send the device an event to indicate that the agent is typing
rbm_service.send_is_typing_event('[phone]')

此代码是 RBM 示例代理的摘录。

C#

using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Send the device an event to indicate that the agent is typing
rbmApiHelper.SendIsTypingMessage(messageId, "[phone]");

此代码是 RBM 示例代理的摘录。