OptimizeToursRequest 会对以下各项应用约束条件：
- Shipments，用于影响发货方式
- 车辆，会影响车辆路线的计算方式
- 全球范围内，同时影响车辆和运输。
本指南重点介绍一项重要的配送限制：时间范围。
时间范围是一种约束条件，您可以在 OptimizeToursRequest 消息 (REST、gRPC) 中提供此类约束条件，以便为发货活动指定基于时间的限制。此类约束条件会影响可以执行配送的时间和方式，以及配送的车辆分配。在这些约束条件下，优化器会优先选择最能满足运输时间约束条件的车辆。
配送限制：时间范围
您可以在 Shipment.VisitRequest 消息中指定自提或送货时间，如下所示：
包含时间范围约束条件的请求示例
下面的示例展示了三笔不同的配送，每笔配送都有自己的送货时间范围。为简单起见，此示例仅在 deliveries 上设置了时间范围，但时间范围也可以应用于接人。您可以指定多个时间范围，但本例中每个提交 VisitRequest 仅使用一个时间范围。
查看包含时间范围的请求示例
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T19:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T18:30:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "endTime": "2023-01-13T18:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
包含时间范围约束条件的响应示例
在示例响应中，车辆的开始时间和结束时间分别为 17:35:50 和 18:17:24。这些时间反映了优化器在满足所有时间窗口约束条件的同时，将请求中指定为 costPerHour 的车辆的操作所需时间降到最低。使用 17:35:50 作为开始时间，可让车辆无需在访问地点等到访问时间范围开始。这在响应中显示为 0 个 waitDuration 值。
查看包含时间范围的示例请求的响应
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:35:50Z", "vehicleEndTime": "2023-01-13T18:17:24Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:35:50Z", "detour": "0s" }, { "shipmentIndex": 1, "isPickup": true, "startTime": "2023-01-13T17:38:20Z", "detour": "150s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:40:50Z", "detour": "300s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T17:50:09Z", "detour": "0s" }, { "shipmentIndex": 1, "startTime": "2023-01-13T18:00:00Z", "detour": "796s" }, { "startTime": "2023-01-13T18:07:35Z", "detour": "1520s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:35:50Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:38:20Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:40:50Z" }, { "travelDuration": "409s", "travelDistanceMeters": 1371, "waitDuration": "0s", "totalDuration": "409s", "startTime": "2023-01-13T17:43:20Z" }, { "travelDuration": "341s", "travelDistanceMeters": 1312, "waitDuration": "0s", "totalDuration": "341s", "startTime": "2023-01-13T17:54:19Z" }, { "travelDuration": "205s", "travelDistanceMeters": 636, "waitDuration": "0s", "totalDuration": "205s", "startTime": "2023-01-13T18:04:10Z" }, { "travelDuration": "339s", "travelDistanceMeters": 1276, "waitDuration": "0s", "totalDuration": "339s", "startTime": "2023-01-13T18:11:45Z" } ], "metrics": { "performedShipmentCount": 3, "travelDuration": "1294s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2494s", "travelDistanceMeters": 4595 }, "routeCosts": { "model.vehicles.cost_per_hour": 27.711111111111112, "model.vehicles.cost_per_kilometer": 45.95 }, "routeTotalCost": 73.661111111111111 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 3, "travelDuration": "1294s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2494s", "travelDistanceMeters": 4595 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:35:50Z", "latestVehicleEndTime": "2023-01-13T18:17:24Z", "totalCost": 73.661111111111111, "costs": { "model.vehicles.cost_per_hour": 27.711111111111112, "model.vehicles.cost_per_kilometer": 45.95 } } }
时间范围已对车辆的 visits 进行排序，以便最早的时间范围的运输订单优先配送。
shipments[2]于 17:50 送达shipments[1]已于 18:00 送达shipments[0]于 18:07 送达
示例请求指定了硬性时间范围约束条件，要求在这些时间范围内完成提交。如果无法在任何时间窗口内完成运输的 VisitRequests，或者这样做不经济，优化器会跳过相应运输。如果运输订单有 penaltyCost，优化器会将其添加到响应 metrics 中报告的费用中。否则，OptimizeToursResponse 消息的 skippedMandatoryShipmentCount 属性（REST、gRPC）会增加。
如果您通过将 shipment[1] 的时间范围推迟几个小时（从 18:00 推迟到 21:00）来更改时间范围，结果将会有所不同，如下例所示。
查看包含无法满足的时间范围的示例请求
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "endTime": "2023-01-13T19:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T21:00:00Z", "endTime": "2023-01-13T21:30:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "endTime": "2023-01-13T18:00:00Z" } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
查看对包含时间范围的第二个示例请求的响应，其中跳过了一次配送
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:37:49Z", "vehicleEndTime": "2023-01-13T18:09:49Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:37:49Z", "detour": "0s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:40:19Z", "detour": "150s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T17:49:38Z", "detour": "0s" }, { "startTime": "2023-01-13T18:00:00Z", "detour": "946s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:37:49Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:40:19Z" }, { "travelDuration": "409s", "travelDistanceMeters": 1371, "waitDuration": "0s", "totalDuration": "409s", "startTime": "2023-01-13T17:42:49Z" }, { "travelDuration": "372s", "travelDistanceMeters": 1348, "waitDuration": "0s", "totalDuration": "372s", "startTime": "2023-01-13T17:53:48Z" }, { "travelDuration": "339s", "travelDistanceMeters": 1276, "waitDuration": "0s", "totalDuration": "339s", "startTime": "2023-01-13T18:04:10Z" } ], "metrics": { "performedShipmentCount": 2, "travelDuration": "1120s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "800s", "totalDuration": "1920s", "travelDistanceMeters": 3995 }, "routeCosts": { "model.vehicles.cost_per_kilometer": 39.95, "model.vehicles.cost_per_hour": 21.333333333333332 }, "routeTotalCost": 61.283333333333331 } ], "skippedShipments": [ { "index": 1 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 2, "travelDuration": "1120s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "800s", "totalDuration": "1920s", "travelDistanceMeters": 3995 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:37:49Z", "latestVehicleEndTime": "2023-01-13T18:09:49Z", "totalCost": 81.283333333333331, "costs": { "model.shipments.penalty_cost": 20, "model.vehicles.cost_per_hour": 21.333333333333332, "model.vehicles.cost_per_kilometer": 39.95 } } }
在此示例中，较晚的时间范围导致了 shipment[1] 被跳过，因为在指定时间范围内完成运输所需的额外车辆运作时间超出了运输的违约金额。shipment[1] 的惩罚费用显示在 metrics.costs 中，其编号显示在 skippedShipments 中。
软时间范围约束条件
如费用模型参数中简要提及的那样，时间范围可以作为软约束条件应用。软约束条件与硬约束条件的区别如下：
- 硬性约束条件：不得违反，优化器不会提供违反约束条件的解决方案，即使这意味着跳过发货也是如此。
- 软约束条件：可能会被违反，这意味着优化器可能会提供违反软约束条件的解决方案。不过，优化器还会对任何违规行为应用费用。您可以将此费用作为时间范围内的附加媒体资源提供，通常以活动发生时间范围前后每小时的费用形式提供。
通过使用 softStartTime 或 softEndTime（而不是分别使用 startTime 或 endTime）以及设置 costPerHourBeforeSoftStartTime 或 costPerHourAfterSoftEndTime，可以缩小时间范围。
如果自提或送货应在指定时间范围内进行，但并非绝对要求在该时间范围内进行，请使用软时间范围约束条件。您可以将硬时间范围约束条件和软时间范围约束条件结合使用来表达业务目标。例如：
- 硬性时间范围：表示客户的营业时间，例如上午 9 点到下午 5 点。
- 非强制性时间范围：表示与发送给客户的通知相符的送货或自提时间范围，例如上午 9 点到下午 1 点。
在此示例中，之前因其时间范围开始时间过晚而被跳过的运输订单的开始时间约束条件已放宽。其他运输的送货时间范围的结束时间也延长了。
查看包含硬性和软性时间范围的请求示例
{ "populatePolylines": false, "populateTransitionPolylines": false, "model": { "globalStartTime": "2023-01-13T16:00:00Z", "globalEndTime": "2023-01-14T16:00:00Z", "shipments": [ { "deliveries": [ { "arrivalLocation": { "latitude": 37.789456, "longitude": -122.390192 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T18:00:00Z", "softEndTime": "2023-01-13T19:00:00Z", "costPerHourAfterSoftEndTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 100.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.789116, "longitude": -122.395080 }, "duration": "250s", "timeWindows": [ { "softStartTime": "2023-01-13T21:00:00Z", "endTime": "2023-01-13T21:30:00Z", "costPerHourBeforeSoftStartTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 20.0 }, { "deliveries": [ { "arrivalLocation": { "latitude": 37.795242, "longitude": -122.399347 }, "duration": "250s", "timeWindows": [ { "startTime": "2023-01-13T17:30:00Z", "softEndTime": "2023-01-13T18:00:00Z", "costPerHourAfterSoftEndTime": 2.0 } ] } ], "pickups": [ { "arrivalLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "duration": "150s" } ], "penaltyCost": 50.0 } ], "vehicles": [ { "endLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "startLocation": { "latitude": 37.794465, "longitude": -122.394839 }, "costPerHour": 40.0, "costPerKilometer": 10.0 } ] } }
查看包含硬性和软性时间范围的示例请求的响应
{ "routes": [ { "vehicleStartTime": "2023-01-13T17:48:35Z", "vehicleEndTime": "2023-01-13T18:24:28Z", "visits": [ { "isPickup": true, "startTime": "2023-01-13T17:48:35Z", "detour": "0s" }, { "shipmentIndex": 1, "isPickup": true, "startTime": "2023-01-13T17:51:05Z", "detour": "150s" }, { "shipmentIndex": 2, "isPickup": true, "startTime": "2023-01-13T17:53:35Z", "detour": "300s" }, { "startTime": "2023-01-13T18:00:00Z", "detour": "300s" }, { "shipmentIndex": 1, "startTime": "2023-01-13T18:07:42Z", "detour": "493s" }, { "shipmentIndex": 2, "startTime": "2023-01-13T18:17:27Z", "detour": "873s" } ], "transitions": [ { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:48:35Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:51:05Z" }, { "travelDuration": "0s", "waitDuration": "0s", "totalDuration": "0s", "startTime": "2023-01-13T17:53:35Z" }, { "travelDuration": "235s", "travelDistanceMeters": 795, "waitDuration": "0s", "totalDuration": "235s", "startTime": "2023-01-13T17:56:05Z" }, { "travelDuration": "212s", "travelDistanceMeters": 791, "waitDuration": "0s", "totalDuration": "212s", "startTime": "2023-01-13T18:04:10Z" }, { "travelDuration": "335s", "travelDistanceMeters": 1204, "waitDuration": "0s", "totalDuration": "335s", "startTime": "2023-01-13T18:11:52Z" }, { "travelDuration": "171s", "travelDistanceMeters": 665, "waitDuration": "0s", "totalDuration": "171s", "startTime": "2023-01-13T18:21:37Z" } ], "metrics": { "performedShipmentCount": 3, "travelDuration": "953s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2153s", "travelDistanceMeters": 3455 }, "routeCosts": { "model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667, "model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332, "model.vehicles.cost_per_hour": 23.922222222222221, "model.vehicles.cost_per_kilometer": 34.55 }, "routeTotalCost": 64.797222222222217 } ], "metrics": { "aggregatedRouteMetrics": { "performedShipmentCount": 3, "travelDuration": "953s", "waitDuration": "0s", "delayDuration": "0s", "breakDuration": "0s", "visitDuration": "1200s", "totalDuration": "2153s", "travelDistanceMeters": 3455 }, "usedVehicleCount": 1, "earliestVehicleStartTime": "2023-01-13T17:48:35Z", "latestVehicleEndTime": "2023-01-13T18:24:28Z", "totalCost": 64.797222222222217, "costs": { "model.vehicles.cost_per_kilometer": 34.55, "model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time": 5.7433333333333332, "model.shipments.deliveries.time_windows.cost_per_hour_after_soft_end_time": 0.58166666666666667, "model.vehicles.cost_per_hour": 23.922222222222221 } } }
在仅包含硬性时间范围约束条件的示例中，系统会完全跳过 shipment[1]；如果放宽其提交时间范围，则会导致其在时间范围开始时间之前提交。同样，放宽其他配送的结束时间后，shipment[2] 可以在其时间范围结束后送达。
同时，费用和总发货量也发生了变化：
totalCost：从 81.283 下降至 64.797- 已完成的总发货量：从 2 增加到 3
与上一个示例相比，由于时间范围限制放宽，优化器找到了费用更低的解决方案。
最后，metrics.costs 属性还包含一个新键，用于指示根据约束条件和错过送货时间范围的时长所产生的实际费用。具体来说：
- 2.0 的
costPerHourBeforeSoftStartTime和 - 实际送达时间与时间范围开始时间之间的时间：2.83583 小时
结果：
model.shipments.deliveries.time_windows.cost_per_hour_before_soft_start_time：
5.6716666666666669。
借助这些指标，您可以执行成本分析，了解硬约束条件和软约束条件之间的权衡，以便调整约束条件，使其更好地适应您的具体业务规则。在这种情况下，总费用低于 20.0 的 shipment[1].penalty_cost。优化器发现，提前配送商品比跳过配送更经济高效。