Troubleshoot Enterprise License Manager API issues
This page describes some common issues that you might encounter involving the
Enterprise License Manager API as a reseller.
This error occurs when the API isn't enabled in the Google Cloud project. To resolve
this issue, go to the Google Cloud console, and enable the API. For more
information, see
Enable Google Workspace APIs.
403:domainCannotUseApis
This error occurs when your customer has disable reseller access to the
Admin SDK API. To resolve this issue, ask your customer to re-enable access to
the Admin SDK API. For more information, see
Control API access.
403:forbidden
This error occurs when you don't own the customer or your customer has disabled
reseller access to their Admin console.
To resolve this issue, either call the
customers.get method
before making calls to verify reseller ownership of customer or ask your
customer to re-enable reseller access to their Admin console. For more
information, see
Access a customer's Admin console.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2024-12-19 UTC.
[null,null,["Last updated 2024-12-19 UTC."],[[["This page outlines common Enterprise License Manager API errors for resellers."],["Errors can occur due to disabled API access, restricted reseller permissions, or lack of customer ownership."],["Solutions involve enabling the API, customer re-enabling reseller access, or verifying customer ownership."],["Links to relevant Google Workspace Admin Help articles provide further guidance."]]],["The document outlines three common errors encountered with the Enterprise License Manager API for resellers. `403:usageLimits.accessNotConfigured` indicates the API isn't enabled in the Google Cloud project, requiring enablement in the console. `403:domainCannotUseApis` means the customer disabled reseller access to the Admin SDK API, necessitating the customer to re-enable it. `403:forbidden` occurs when the reseller doesn't own the customer or the customer disabled Admin console access; resolve by verifying ownership or having the customer re-enable access.\n"]]
