customers.insert
400:invalid
Cause |
---|
One of the customer object parameters is invalid Common causes for this error:
|
Recommendation |
---|
Verify that required parameters are present and valid for the customer. Only 6 parameters are required to create a customer:
|
customers.get
404:notFound
Cause |
---|
Customer/Domain does not exist for any Google Workspace Account |
Recommendation |
---|
This is the desired error when attempting to create a new Google Workspace account. It signals that the input domain is available for creating a Google Workspace account. |
429:usageLimits.quotaExceeded
Cause |
---|
Queries per second limit has been surpassed. |
Recommendation |
---|
Implement a backoff retry strategy or cache results to make fewer API calls. |
subscriptions.changeRenewalSettings
412:conditionNotMet
Cause |
---|
Renewal settings don't apply to flexible or trial payment plans |
Recommendation |
---|
Make sure you only call this method on commitment payment plans:
|
subscriptions.changeSeats
400:badRequest
Cause |
---|
Subscription is either suspended or cancelled |
Recommendation |
---|
Verify that the subscription is active and customer is still under your reseller account |
400:invalid
Cause |
---|
Several possible causes:
|
Recommendation |
---|
Seat reduction is not allowed for annual plan types
|
subscriptions.delete
403:forbidden
Cause |
---|
Reseller no longer owns the customer or they never did |
Recommendation |
---|
Either call customers.get before making these calls or keep better syncing of local customers |
412:conditionNotMet
Cause |
---|
Transfers to direct are not allowed if no admin user is present on the Google Workspace account |
Recommendation |
---|
Add a temporary admin user then retry transfer: |
subscriptions.get
403:forbidden
Cause |
---|
Reseller no longer owns the customer or they never did |
Recommendation |
---|
Either call `customers.get` before making these calls or keep better syncing of local customers |
403:usageLimits.dailyLimitExceeded
Cause |
---|
Daily quota for calls on this API has been reached. Too many calls were made likely a cause of no delay in retry logic. |
Recommendation |
---|
Implement a backoff delay. If attempting to retrieve many subscriptions, consider using subscriptions.list without specifying customerId or subscriptionId. 100 subscriptions can be returned max per call. Use pageToken parameter to continue retrieving all subscriptions under reseller account. |
429:usageLimits.quotaExceeded
Cause |
---|
Queries per second limit has been surpassed. |
Recommendation |
---|
Implement a backoff delay. If attempting to retrieve many subscriptions, consider using subscriptions.list without specifying customerId or subscriptionId. 100 subscriptions can be returned max per call. Use pageToken parameter to continue retrieving all subscriptions under reseller account. |
subscriptions.insert
412:conditionNotMet
Cause |
---|
Reseller is not enabled to either:
|
Recommendation |
---|
Accept the applicable terms of service: |
subscriptions.list
403:forbidden
Cause |
---|
Reseller no longer owns the customer or they never did |
Recommendation |
---|
Either call customers.get before making these calls or keep better syncing of local customers |
403:usageLimits.accessNotConfigured
Cause |
---|
Reseller API is not enabled in your cloud project |
Recommendation |
---|
Go to your cloud console and enable the Reseller API in your project |
429:usageLimits.quotaExceeded
Cause |
---|
Queries per second limit has been surpassed. |
Recommendation |
---|
Implement a backoff retry strategy or cache results to make fewer API calls. |