Ad load errors
When an ad fails to load, a failure callback is called which provides a
LoadAdError object.
The following code snippet retrieves error information when a rewarded ad fails
to load:
onAdFailedToLoad: (ad, loadAdError) {
// Gets the domain from which the error came.
String domain = loadAdError.domain;
// Gets the error code. See
// https://developers.google.com/android/reference/com/google/android/gms/ads/AdRequest
// and https://developers.google.com/admob/ios/api/reference/Enums/GADErrorCode
// for a list of possible codes.
int code = loadAdError.code;
// A log friendly string summarizing the error.
String message = loadAdError.message;
// Get response information, which may include results of mediation requests.
ResponseInfo? responseInfo = loadAdError.responseInfo;
}
This information can be used to more accurately determine what caused the ad
load to fail. In particular, for errors under the domain com.google.admob on
iOS and com.google.android.gms.ads on Android, the GetMessage() can be
looked up in this help center
article for a more detailed
explanation and possible actions that can be taken to resolve the issue.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2025-01-06 UTC.
[null,null,["Last updated 2025-01-06 UTC."],[[["When an ad fails to load, a `LoadAdError` object provides detailed information about the failure through its properties."],["Developers can access error domain, code, message, and response info from the `LoadAdError` object to understand the reason for ad load failure."],["For errors originating from Google AdMob (specific domains on iOS and Android), the error message can be cross-referenced with a help center article for troubleshooting and resolution guidance."]]],["When an ad fails to load, a `LoadAdError` object is provided via a callback. This object contains error details, including the error's domain, a specific error code, a summarized message, and response information that could be related to mediation. For errors originating from `com.google.admob` (iOS) or `com.google.android.gms.ads` (Android), the message can be checked in a help center article for in-depth information and potential solutions. This information helps to pinpoint the cause of ad loading failure.\n"]]