Invalid customer service
This issue is similar to invalid rating,
but occurs under the following circumstances:
- A review has equal customer service min rating range and customer service max rating range.
- The review customer service rating doesn't fall between customer service min and customer
service max values (inclusive) of the rating range.
To resolve this issue, apply the fix from invalid rating
to the customer service rating.
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Last updated 2023-08-11 UTC.
[null,null,["Last updated 2023-08-11 UTC."],[[["This issue arises when a review's customer service minimum and maximum rating ranges are equal, or the customer service rating falls outside of this defined range."],["It shares similarities with the 'invalid rating' issue and can be resolved using the same fix applied to customer service ratings."]]],["The issue arises when a review's customer service rating range has identical minimum and maximum values, and the actual customer service rating falls outside this range. The key actions involve identifying reviews with this specific rating range discrepancy. To resolve the issue, the same fix used for the \"invalid rating\" issue should be applied to the customer service rating, effectively addressing the inconsistency.\n"]]