客户服务无效
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根据您的偏好保存内容并对其进行分类。
此问题与无效评分类似,但在以下情况下会发生此问题:
- 评价的客户服务评分下限范围和客户服务的最高评分范围相同。
- 评价客户服务评分不高于客户服务评分下限和客户服务评分上限(含)之间的评分范围。
要解决此问题,请对无效评分进行修正,以应用到客户服务评分。
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最后更新时间 (UTC):2025-07-25。
[null,null,["最后更新时间 (UTC):2025-07-25。"],[[["\u003cp\u003eThis issue arises when a review's customer service minimum and maximum rating ranges are equal, or the customer service rating falls outside of this defined range.\u003c/p\u003e\n"],["\u003cp\u003eIt shares similarities with the 'invalid rating' issue and can be resolved using the same fix applied to customer service ratings.\u003c/p\u003e\n"]]],["The issue arises when a review's customer service rating range has identical minimum and maximum values, and the actual customer service rating falls outside this range. The key actions involve identifying reviews with this specific rating range discrepancy. To resolve the issue, the same fix used for the \"invalid rating\" issue should be applied to the customer service rating, effectively addressing the inconsistency.\n"],null,["# Invalid customer service\n\nThis issue is similar to [invalid rating,](/merchant-review-feeds/data-issues/invalid-rating)\nbut occurs under the following circumstances:\n\n1. A review has equal customer service min rating range and customer service max rating range.\n2. The review customer service rating doesn't fall between customer service min and customer service max values (inclusive) of the rating range.\n\nTo resolve this issue, apply the fix from [invalid rating](/merchant-review-feeds/data-issues/invalid-rating)\nto the customer service rating."]]