Menanggapi masukan
Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Tingkat coding: Pemula
Durasi: 15 menit
Jenis project: Otomatisasi dengan menu kustom dan
pemicu berbasis peristiwa
Tujuan
- Pahami fungsi solusi.
- Pahami fungsi layanan Apps Script dalam solusi.
- Siapkan skrip.
- Jalankan skrip.
Tentang solusi ini
Membuat draf balasan email secara otomatis untuk masukan dari Google Formulir. Solusi ini berfokus pada masukan kursus dari siswa, tetapi Anda dapat menerapkannya ke kasus penggunaan apa pun yang menerima masukan melalui Google Formulir.
Cara kerjanya
Skrip menginstal pemicu berbasis peristiwa yang berjalan setiap kali pengguna mengirimkan formulir. Dengan setiap pengiriman formulir, skrip akan membuat draf email di Gmail. Email ditujukan kepada orang yang mengirimkan formulir dan menyertakan respons formulir dan pesan terima kasih umum. Anda dapat mengedit email sebelum Anda
mengirimkannya.
Layanan Apps Script
Solusi ini menggunakan layanan berikut:
- Layanan skrip–Menginstal pemicu
berbasis peristiwa yang diaktifkan saat seseorang mengirimkan formulir.
- Layanan spreadsheet–Mengirimkan respons formulir ke Gmail.
- Layanan Gmail–Membuat draf email dengan
pesan terima kasih dan respons formulir.
Prasyarat
Untuk menggunakan sampel ini, Anda memerlukan prasyarat berikut:
- Akun Google (akun Google Workspace mungkin memerlukan persetujuan administrator).
- Browser web dengan akses ke internet.
Menyiapkan skrip
Klik tombol berikut untuk menyalin contoh spreadsheet Merespons masukan. Project Apps Script untuk solusi ini dilampirkan ke spreadsheet.
Buat salinan
Jalankan skrip:
- Klik Alat balasan formulir >
Aktifkan balasan draf otomatis. Anda mungkin perlu memuat ulang halaman agar menu kustom ini muncul.
Saat diminta, izinkan skrip.
Jika layar izin OAuth menampilkan peringatan Aplikasi ini belum diverifikasi,
lanjutkan dengan memilih Lanjutan >
Buka {Project Name} (tidak aman).
Klik Alat balasan formulir > Aktifkan balasan draf otomatis lagi.
Klik Alat > Kelola formulir
> Buka formulir aktif.
Isi formulir lalu klik Kirim.
Buka Gmail dan periksa draf Anda. Anda akan memiliki draf baru dengan respons formulir.
Meninjau kode
Untuk meninjau kode Apps Script untuk solusi ini, klik
Lihat kode sumber di bawah:
Kontributor
Contoh ini dibuat oleh Ben Collins, Pendidik di benlcollins.com dan Pakar Developer Google.
Contoh ini dikelola oleh Google dengan bantuan Pakar Developer Google.
Langkah berikutnya
Kecuali dinyatakan lain, konten di halaman ini dilisensikan berdasarkan Lisensi Creative Commons Attribution 4.0, sedangkan contoh kode dilisensikan berdasarkan Lisensi Apache 2.0. Untuk mengetahui informasi selengkapnya, lihat Kebijakan Situs Google Developers. Java adalah merek dagang terdaftar dari Oracle dan/atau afiliasinya.
Terakhir diperbarui pada 2025-08-31 UTC.
[null,null,["Terakhir diperbarui pada 2025-08-31 UTC."],[[["\u003cp\u003eThis solution automatically creates draft email replies to Google Forms feedback using an event-driven trigger.\u003c/p\u003e\n"],["\u003cp\u003eThe script uses the Script, Spreadsheet, and Gmail services to install the trigger, retrieve form data, and create draft emails, respectively.\u003c/p\u003e\n"],["\u003cp\u003eSetting up involves making a copy of the provided spreadsheet and enabling auto draft replies via the custom menu.\u003c/p\u003e\n"],["\u003cp\u003eTo run the script, enable replies, fill out and submit the form, then check your Gmail drafts for the automatically generated draft email containing the form responses.\u003c/p\u003e\n"]]],[],null,["# Respond to feedback\n\n**Coding level** : Beginner \n\n**Duration** : 15 minutes \n\n**Project type** : Automation with a [custom menu](/apps-script/guides/menus) and\nan [event-driven trigger](/apps-script/guides/triggers/installable#event-driven_triggers)\n\nObjectives\n----------\n\n- Understand what the solution does.\n- Understand what the Apps Script services do within the solution.\n- Set up the script.\n- Run the script.\n\nAbout this solution\n-------------------\n\nAutomatically create draft email replies to feedback from Google Forms. This\nsolution focuses on course feedback from students, but you can apply it to any\nuse case for which you receive feedback via Google Forms.\n\n### How it works\n\nThe script installs an event-driven trigger that runs each time a user submits a\nform. With each form submission, the script creates an email draft in Gmail. The\nemail is addressed to the person who submitted the form and includes the form\nresponses and a generic thank-you message. You can edit the email before you\nsend it.\n\n### Apps Script services\n\nThis solution uses the following services:\n\n- [Script service](/apps-script/reference/script)--Installs the event-driven trigger that fires when someone submits a form.\n- [Spreadsheet service](/apps-script/reference/spreadsheet)--Sends the form responses to Gmail.\n- [Gmail service](/apps-script/reference/gmail)--Creates the email draft with the thank-you message and form responses.\n\nPrerequisites\n-------------\n\nTo use this sample, you need the following prerequisites:\n\n- A Google Account (Google Workspace accounts might require administrator approval).\n- A web browser with access to the internet.\n\nSet up the script\n-----------------\n\nClick the following button to make a copy of the **Respond to feedback** sample\nspreadsheet. The Apps Script project for this\nsolution is attached to the spreadsheet.\n\n[Make a copy](https://docs.google.com/spreadsheets/d/18cHBZp8iCICnoqECeSqMWbem3XJdIQnLd9xyVEAI1JM/copy)\n\nRun the script\n--------------\n\n1. Click **Form reply tool** \\\u003e **Enable auto draft replies**. You might need to refresh the page for this custom menu to appear.\n2. When prompted, authorize the script.\n If the OAuth consent screen displays the warning, **This app isn't verified** ,\n continue by selecting **Advanced** \\\u003e\n **Go to {Project Name} (unsafe)**.\n\n3. Click **Form reply tool** \\\u003e **Enable auto\n draft replies** again.\n\n4. Click **Tools** \\\u003e **Manage form**\n \\\u003e **Go to live form**.\n\n5. Fill out the form and click **Submit**.\n\n6. Open Gmail and check your drafts. You should have a new draft\n with the form\n response.\n\nReview the code\n---------------\n\nTo review the Apps Script code for this solution, click\n**View source code** below: \n\n#### View source code\n\n### Code.gs\n\n\u003cbr /\u003e\n\nsolutions/automations/course-feedback-response/Code.js \n[View on GitHub](https://github.com/googleworkspace/apps-script-samples/blob/main/solutions/automations/course-feedback-response/Code.js) \n\n```javascript\n// To learn how to use this script, refer to the documentation:\n// https://developers.google.com/apps-script/samples/automations/course-feedback-response\n\n/*\nCopyright 2022 Google LLC\n\nLicensed under the Apache License, Version 2.0 (the \"License\");\nyou may not use this file except in compliance with the License.\nYou may obtain a copy of the License at\n\n https://www.apache.org/licenses/LICENSE-2.0\n\nUnless required by applicable law or agreed to in writing, software\ndistributed under the License is distributed on an \"AS IS\" BASIS,\nWITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\nSee the License for the specific language governing permissions and\nlimitations under the License.\n*/\n\n/**\n * Creates custom menu for user to run scripts.\n */\nfunction onOpen() {\n let ui = SpreadsheetApp.getUi();\n ui.createMenu('Form Reply Tool')\n .addItem('Enable auto draft replies', 'installTrigger')\n .addToUi();\n}\n\n/**\n * Installs a trigger on the Spreadsheet for when a Form response is submitted.\n */\nfunction installTrigger() {\n ScriptApp.newTrigger('onFormSubmit')\n .forSpreadsheet(SpreadsheetApp.getActive())\n .onFormSubmit()\n .create();\n}\n\n/**\n * Creates a draft email for every response on a form\n *\n * @param {Object} event - Form submit event\n */\nfunction onFormSubmit(e) {\n let responses = e.namedValues;\n\n // parse form response data\n let timestamp = responses.Timestamp[0];\n let email = responses['Email address'][0].trim();\n\n // create email body\n let emailBody = createEmailBody(responses);\n\n // create draft email\n createDraft(timestamp, email, emailBody);\n}\n\n/**\n * Creates email body and includes feedback from Google Form.\n *\n * @param {string} responses - The form response data\n * @return {string} - The email body as an HTML string\n */\nfunction createEmailBody(responses) {\n // parse form response data\n let name = responses.Name[0].trim();\n let industry = responses['What industry do you work in?'][0];\n let source = responses['How did you find out about this course?'][0];\n let rating = responses['On a scale of 1 - 5 how would you rate this course?'][0];\n let productFeedback = responses['What could be different to make it a 5 rating?'][0];\n let otherFeedback = responses['Any other feedback?'][0];\n\n // create email body\n let htmlBody = 'Hi ' + name + ',\u003cbr\u003e\u003cbr\u003e' +\n 'Thanks for responding to our course feedback questionnaire.\u003cbr\u003e\u003cbr\u003e' +\n 'It\\'s really useful to us to help improve this course.\u003cbr\u003e\u003cbr\u003e' +\n 'Have a great day!\u003cbr\u003e\u003cbr\u003e' +\n 'Thanks,\u003cbr\u003e' +\n 'Course Team\u003cbr\u003e\u003cbr\u003e' +\n '****************************************************************\u003cbr\u003e\u003cbr\u003e' +\n '\u003ci\u003eYour feedback:\u003cbr\u003e\u003cbr\u003e' +\n 'What industry do you work in?\u003cbr\u003e\u003cbr\u003e' +\n industry + '\u003cbr\u003e\u003cbr\u003e' +\n 'How did you find out about this course?\u003cbr\u003e\u003cbr\u003e' +\n source + '\u003cbr\u003e\u003cbr\u003e' +\n 'On a scale of 1 - 5 how would you rate this course?\u003cbr\u003e\u003cbr\u003e' +\n rating + '\u003cbr\u003e\u003cbr\u003e' +\n 'What could be different to make it a 5 rating?\u003cbr\u003e\u003cbr\u003e' +\n productFeedback + '\u003cbr\u003e\u003cbr\u003e' +\n 'Any other feedback?\u003cbr\u003e\u003cbr\u003e' +\n otherFeedback + '\u003cbr\u003e\u003cbr\u003e\u003c/i\u003e';\n\n return htmlBody;\n}\n\n/**\n * Create a draft email with the feedback\n *\n * @param {string} timestamp Timestamp for the form response\n * @param {string} email Email address from the form response\n * @param {string} emailBody The email body as an HTML string\n */\nfunction createDraft(timestamp, email, emailBody) {\n console.log('draft email create process started');\n\n // create subject line\n let subjectLine = 'Thanks for your course feedback! ' + timestamp;\n\n // create draft email\n GmailApp.createDraft(\n email,\n subjectLine,\n '',\n {\n htmlBody: emailBody,\n }\n );\n}\n```\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nContributors\n------------\n\nThis sample was created by Ben Collins, Educator at [benlcollins.com](https://www.benlcollins.com/)\nand Google Developer Expert.\n\n- Find Ben on Twitter [@benlcollins](https://twitter.com/benlcollins).\n- Read Ben's [blog](https://www.benlcollins.com/).\n\nThis sample is maintained by Google with the help of Google Developer Experts.\n\nNext steps\n----------\n\n- [Event-driven triggers](/apps-script/guides/triggers/installable#event-driven_triggers)\n- [Custom menus in Google Workspace](/apps-script/guides/menus)"]]
