回复反馈

编码级别：初级
时长：15 分钟（
） 项目类型：使用自定义菜单和 事件驱动的触发器

目标

  • 了解此解决方案的用途。
  • 了解 Apps 脚本服务在 解决方案。
  • 设置脚本。
  • 运行脚本。

关于此解决方案

根据 Google 表单的反馈，自动创建电子邮件回复草稿。这个 解决方案侧重于学生对课程的反馈，但您可以将这些反馈应用于任何 通过 Google 表单收到反馈的用例。

通过 Gmail 发送的表单提交回复

工作原理

该脚本会安装一个事件驱动型触发器，该触发器会在用户每次提交 表单。每次提交表单后，脚本都会在 Gmail 中创建电子邮件草稿。通过 电子邮件会发送给提交表单的人员，并且其中包含该表单 和通用的致谢消息。您可以先修改电子邮件地址 发送。

Apps 脚本服务

此解决方案使用以下服务：

前提条件

如需使用此示例，您需要满足以下前提条件：

  • Google 账号（Google Workspace 账号可能 需要管理员批准）。
  • 可以访问互联网的网络浏览器。

设置脚本

点击以下按钮，复制回复反馈示例 电子表格。此 API 的 Apps 脚本项目 解决方案。
复制

运行脚本

  1. 点击表单回复工具 > 启用自动草稿回复功能。您可能需要刷新页面才能执行此操作 自定义菜单。

  2. 出现提示时，为脚本授权。 如果 OAuth 同意屏幕显示以下警告：“此应用未经验证”， 选择高级 > 以继续 前往“{Project Name}”（不安全）。

  3. 点击“表单回复”工具 > 启用自动 草稿回复。

  4. 点击 Tools（工具）> Manage form（管理表单）。 > 转到实时表单。

  5. 填写表单，然后点击提交。

  6. 打开 Gmail 并检查您的草稿。您应该有一个新草稿 表单 响应。

查看代码

如需查看此解决方案的 Apps 脚本代码，请点击 下面查看源代码：

查看源代码

Code.gs

solutions/automations/course-feedback-response/Code.js
// To learn how to use this script, refer to the documentation:
// https://developers.google.com/apps-script/samples/automations/course-feedback-response

/*
Copyright 2022 Google LLC

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

    https://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
*/

/**
 * Creates custom menu for user to run scripts.
 */
function onOpen() {
  let ui = SpreadsheetApp.getUi();
  ui.createMenu('Form Reply Tool')
      .addItem('Enable auto draft replies', 'installTrigger')
      .addToUi();
}

/**
 * Installs a trigger on the Spreadsheet for when a Form response is submitted.
 */
function installTrigger() {
  ScriptApp.newTrigger('onFormSubmit')
      .forSpreadsheet(SpreadsheetApp.getActive())
      .onFormSubmit()
      .create();
}

/**
 * Creates a draft email for every response on a form
 *
 * @param {Object} event - Form submit event
 */
function onFormSubmit(e) {
  let responses = e.namedValues;

  // parse form response data
  let timestamp = responses.Timestamp[0];
  let email = responses['Email address'][0].trim();

  // create email body
  let emailBody = createEmailBody(responses);

  // create draft email
  createDraft(timestamp, email, emailBody);
}

/**
 * Creates email body and includes feedback from Google Form.
 *
 * @param {string} responses - The form response data
 * @return {string} - The email body as an HTML string
 */
function createEmailBody(responses) {
  // parse form response data
  let name = responses.Name[0].trim();
  let industry = responses['What industry do you work in?'][0];
  let source = responses['How did you find out about this course?'][0];
  let rating = responses['On a scale of 1 - 5 how would you rate this course?'][0];
  let productFeedback = responses['What could be different to make it a 5 rating?'][0];
  let otherFeedback = responses['Any other feedback?'][0];

  // create email body
  let htmlBody = 'Hi ' + name + ',<br><br>' +
    'Thanks for responding to our course feedback questionnaire.<br><br>' +
      'It\'s really useful to us to help improve this course.<br><br>' +
        'Have a great day!<br><br>' +
          'Thanks,<br>' +
            'Course Team<br><br>' +
              '****************************************************************<br><br>' +
                '<i>Your feedback:<br><br>' +
                  'What industry do you work in?<br><br>' +
                    industry + '<br><br>' +
                      'How did you find out about this course?<br><br>' +
                        source + '<br><br>' +
                          'On a scale of 1 - 5 how would you rate this course?<br><br>' +
                            rating + '<br><br>' +
                              'What could be different to make it a 5 rating?<br><br>' +
                                productFeedback + '<br><br>' +
                                  'Any other feedback?<br><br>' +
                                    otherFeedback + '<br><br></i>';

  return htmlBody;
}

/**
 * Create a draft email with the feedback
 *
 * @param {string} timestamp Timestamp for the form response
 * @param {string} email Email address from the form response
 * @param {string} emailBody The email body as an HTML string
 */
function createDraft(timestamp, email, emailBody) {
  console.log('draft email create process started');

  // create subject line
  let subjectLine = 'Thanks for your course feedback! ' + timestamp;

  // create draft email
  GmailApp.createDraft(
      email,
      subjectLine,
      '',
      {
        htmlBody: emailBody,
      }
  );
}

贡献者

此示例由 benlcollins.com 教育工作者 Ben Collins 创建 和 Google 开发者专家。

此示例由 Google 在 Google 开发者专家的帮助下进行维护。

后续步骤