Las bibliotecas cliente de RBM simplifican la creación de agentes de RBM con Node.js, C#, Python o Java. Las bibliotecas se publican en nuestro proyecto de código abierto y se publican en repositorios de Internet para que puedas usarlas en tu código con facilidad.
Node.js
Agrega la siguiente dependencia a tu archivo package.json:
"dependencies": {
"@google/rcsbusinessmessaging": "^1.0.7"
}
Consulta el repositorio de npm para obtener la versión más reciente.
Importa lo siguiente en tu código donde sea necesario:
const rbmApiHelper = require('@google/rcsbusinessmessaging');
Java
Agrega la siguiente dependencia a tu archivo pom.xml:
<dependency>
<groupId>com.google.rbm</groupId>
<artifactId>rbm-api-helper</artifactId>
<version>1.0.0</version>
</dependency>
Consulta el repositorio de Maven para obtener la versión más reciente.
Importa lo siguiente en tu código donde sea necesario:
import com.google.rbm.RbmApiHelper;
Requisitos previos
Antes de comenzar, debes hacer lo siguiente:
- Registra un agente.
Descarga e instala el software requerido:
Node.js
Java
- SDK de Java 8
- Maven 3.3.9 o una versión posterior
Python
C#
- .NET SDK 2.1 o una versión posterior
Configuración
Descarga la primera muestra de agente.
Nota: Accede con tu Cuenta de Google de RBM para acceder a los vínculos de descarga.Extrae el archivo en tu máquina local.
Sigue las instrucciones del archivo readme para configurar tus credenciales de RBM.
Cómo enviar mensajes
En los siguientes ejemplos, rbm_api_helper.js (no se usa para Python) supone que el archivo del que estás trabajando está un directorio debajo de la carpeta principal de la app. Es posible que necesites ajustar la ubicación según la configuración de tu proyecto.
Invitación de verificador
Hasta que lances tu agente, este solo podrá comunicarse con los dispositivos de prueba invitados. El siguiente código envía una invitación de verificador a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Send the tester invite to the device
rbmApiHelper.sendTesterInvite('+12223334444', function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Register the device as a tester
rbmApiHelper.registerTester("+12223334444");
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper
from rcs_business_messaging import rbm_service
# Send the tester invite to a device
rbm_service.invite_tester('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Register the device as a tester
rbmApiHelper.RegisterTester("+12223334444");
Este código es un extracto de un agente de ejemplo de RBM.
Verificación de capacidades
Tu agente solo puede comunicarse con dispositivos compatibles con RCS. Para verificar si un dispositivo está habilitado para RCS, puedes consultar las funciones del dispositivo. El siguiente código verifica la capacidad de un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Send a capability check to the device
rbmApiHelper.checkCapability('+12223334444', function(response) {
// Print capabilities of the device
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.rbm.RbmApiHelper;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Check the capabilities of the device
boolean capability = rbmApiHelper.getCapability("+12223334444");
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper
from rcs_business_messaging import rbm_service
# Send the tester invite to a device
response = rbm_service.make_cap_request('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Register the device as a tester
Capabilities capabilities = rbmApiHelper.GetCapability("+12223334444");
Este código es un extracto de un agente de ejemplo de RBM.
Mensaje simple
Un mensaje simple está hecho puramente de texto. El siguiente código envía un mensaje de texto simple a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
};
// Send a simple message to the device
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Send simple text message to user
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444"
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create a simple RBM text message
message_text = messages.TextMessage('Hello, world!')
# Send text message to the device
messages.MessageCluster().append_message(message_text).send_to_msisdn('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
);
Este código es un extracto de un agente de ejemplo de RBM.
Mensaje con respuestas sugeridas
Las respuestas sugeridas ayudan a guiar a los usuarios en las conversaciones con el agente. Un mensaje simple puede incluir una colección de respuestas y acciones sugeridas. El siguiente código envía un mensaje de texto simple con dos respuestas sugeridas a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
let suggestions = [
{
reply: {
'text': 'Suggestion #1',
'postbackData': 'suggestion_1',
},
},
{
reply: {
'text': 'Suggestion #2',
'postbackData': 'suggestion_2',
},
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with suggestion chips to the device
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
suggestions.add(
new SuggestionHelper("Suggestion #1", "suggestion_1").getSuggestedReply());
suggestions.add(
new SuggestionHelper("Suggestion #2", "suggestion_2").getSuggestedReply());
// Send simple text message to user
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggested replies for the message to send to the user
cluster.append_suggestion_chip(messages.SuggestedReply('Suggestion #1', 'reply:suggestion_1'))
cluster.append_suggestion_chip(messages.SuggestedReply('Suggestion #2', 'reply:suggestion_2'))
# Send a simple message with suggestion chips to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
List<Suggestion> suggestions = new List<Suggestion>
{
// Create suggestion chips
new SuggestionHelper("Suggestion #1", "suggestion_1").SuggestedReply(),
new SuggestionHelper("Suggestion #2", "suggestion_2").SuggestedReply()
};
// Send simple text message with suggestions to user
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de ejemplo de RBM.
Mensaje multimedia
El siguiente código envía una imagen o un video a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
let params = {
fileUrl: 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif',
msisdn: '+12223334444',
};
// Send an image/video to a device
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.AgentContentMessage;
import com.google.api.services.rcsbusinessmessaging.v1.model.AgentMessage;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
String fileUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";
// create media only message
AgentContentMessage agentContentMessage = new AgentContentMessage();
agentContentMessage.setContentInfo(new ContentInfo().setFileUrl(fileUrl));
// attach content to message
AgentMessage agentMessage = new AgentMessage();
agentMessage.setContentMessage(agentContentMessage);
rbmApiHelper.sendAgentMessage(agentMessage, "+12223334444");
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create media file attachment
file_message = messages.FileMessage('http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif')
messages.MessageCluster().append_message(file_message).send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
string fileUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";
// Create content info with the file url
ContentInfo contentInfo = new ContentInfo
{
FileUrl = fileUrl
};
// Attach content info to a message
AgentContentMessage agentContentMessage = new AgentContentMessage
{
ContentInfo = contentInfo,
};
// Attach content to message
AgentMessage agentMessage = new AgentMessage
{
ContentMessage = agentContentMessage
};
rbmApiHelper.SendAgentMessage(agentMessage, "+12223334444");
Este código es un extracto de un agente de muestra de RBM.
Tarjeta enriquecida
Con una tarjeta enriquecida, puedes enviar información relacionada: título, descripción, imagen y hasta 4 respuestas o acciones sugeridas. El siguiente código envía una tarjeta enriquecida a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Suggested replies to be used in the card
let suggestions = [
{
reply: {
'text': 'Suggestion #1',
'postbackData': 'suggestion_1',
},
},
{
reply: {
'text': 'Suggestion #2',
'postbackData': 'suggestion_2',
},
},
];
// Image to be displayed by the card
let imageUrl = 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif';
// Definition of the card parameters
let params = {
messageText: 'Hello, world!',
messageDescription: 'RBM is awesome!',
msisdn: '+12223334444',
suggestions: suggestions,
imageUrl: imageUrl,
height: 'TALL',
};
// Send rich card to device
rbmApiHelper.sendRichCard(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.StandaloneCard;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.cards.CardOrientation;
import com.google.rbm.cards.MediaHeight;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
suggestions.add(
new SuggestionHelper("Suggestion #1", "suggestion_1").getSuggestedReply());
suggestions.add(
new SuggestionHelper("Suggestion #2", "suggestion_2").getSuggestedReply());
String imageUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";
// Create a standalone rich card to send to the user
StandaloneCard standaloneCard = rbmApiHelper.createStandaloneCard(
"Hello, world!",
"RBM is awesome!",
imageUrl,
MediaHeight.MEDIUM,
CardOrientation.VERTICAL,
suggestions
);
rbmApiHelper.sendStandaloneCard(standaloneCard, "+12223334444");
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Suggested replies to be used in the card
suggestions = [
messages.SuggestedReply('Suggestion #1', 'reply:suggestion_1'),
messages.SuggestedReply('Suggestion #2', 'reply:suggestion_2')
]
# Image to be displayed by the card
image_url = 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif';
# Define rich card structure
rich_card = messages.StandaloneCard('VERTICAL',
'Hello, world!',
'RBM is awesome!',
suggestions,
image_url,
None,
None,
'MEDIUM')
# Append rich card and send to the user
cluster = messages.MessageCluster().append_message(rich_card)
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
using RCSBusinessMessaging.Cards;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
List<Suggestion> suggestions = new List<Suggestion>
{
// Create suggestion chips
new SuggestionHelper("Suggestion #1", "suggestion_1").SuggestedReply(),
new SuggestionHelper("Suggestion #2", "suggestion_2").SuggestedReply()
};
string imageUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";
// Create rich card with suggestions
StandaloneCard standaloneCard = rbmApiHelper.CreateStandaloneCard(
"Hello, world!",
"RBM is awesome",
imageUrl,
MediaHeight.TALL,
CardOrientation.VERTICAL,
suggestions
);
// Send rich card to user
rbmApiHelper.SendStandaloneCard(standaloneCard, "+12223334444");
Este código es un extracto de un agente de muestra de RBM.
Carrusel de tarjeta enriquecida
Los carruseles unen varias tarjetas enriquecidas, lo que permite que un usuario compare opciones y reaccione de forma individual. El siguiente código envía un carrusel de tarjetas enriquecidas con dos tarjetas a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Images for the carousel cards
let card1Image = 'https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg';
let card2Image = 'https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg';
// Define the card contents for a carousel with two cards, each with one suggested reply
let cardContents = [
{
title: 'Card #1',
description: 'The description for card #1',
suggestions: [
{
reply: {
text: 'Card #1',
postbackData: 'card_1',
}
}
],
media: {
height: 'MEDIUM',
contentInfo: {
fileUrl: card1Image,
forceRefresh: false,
},
},
},
{
title: 'Card #2',
description: 'The description for card #2',
suggestions: [
{
reply: {
text: 'Card #2',
postbackData: 'card_2',
}
}
],
media: {
height: 'MEDIUM',
contentInfo: {
fileUrl: card2Image,
forceRefresh: false,
},
},
},
];
// Definition of carousel card
let params = {
msisdn: '+12223334444',
cardContents: cardContents,
};
// Send the device the carousel card defined above
rbmApiHelper.sendCarouselCard(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.CardContent;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.cards.CardOrientation;
import com.google.rbm.cards.CardWidth;
import com.google.rbm.cards.MediaHeight;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
List cardContents = new ArrayList();
// Images for the carousel cards
String card1Image = "https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg";
// Create suggestions for first carousel card
List card1Suggestions = new ArrayList();
card1Suggestions.add(
new SuggestionHelper("Card #1", "card_1"));
cardContents.add(
new StandaloneCardHelper(
"Card #1",
"The description for card #1",
card1Image,
card1Suggestions)
.getCardContent(MediaHeight.SHORT)
);
// Images for the carousel cards
String card2Image = "https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg";
// Create suggestions for second carousel card
List card2Suggestions = new ArrayList();
card2Suggestions.add(
new SuggestionHelper("Card #2", "card_2"));
cardContents.add(
new StandaloneCardHelper(
"Card #2",
"The description for card #2",
card2Image,
card2Suggestions)
.getCardContent(MediaHeight.SHORT)
);
// Send the carousel to the user
rbmApiHelper.sendCarouselCards(cardContents, CardWidth.MEDIUM, "+12223334444");
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Images for the carousel cards
card_image_1 = 'https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg';
card_image_2 = 'https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg';
# Suggested replies to be used in the cards
suggestions1 = [
messages.SuggestedReply('Card #1', 'reply:card_1')
]
suggestions2 = [
messages.SuggestedReply('Card #2', 'reply:card_2')
]
# Define the card contents for a carousel with two cards,
# each with one suggested reply
card_contents = []
card_contents.append(messages.CardContent('Card #1',
'The description for card #1',
card_image_1,
'MEDIUM',
suggestions1))
card_contents.append(messages.CardContent('Card #2',
'The description for card #2',
card_image_2,
'MEDIUM',
suggestions2))
# Send the device the carousel card defined above
carousel_card = messages.CarouselCard('MEDIUM', card_contents)
cluster = messages.MessageCluster().append_message(carousel_card)
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
using RCSBusinessMessaging.Cards;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Image references to be used in the carousel cards
string card1Image = "https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg";
string card2Image = "https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg";
// Suggestion chip lists to be used in carousel cards
List<Suggestion> suggestions1 = new List<Suggestion>
{
new SuggestionHelper("Card #1", "card_1").SuggestedReply()
};
List<Suggestion> suggestions2 = new List<Suggestion>
{
new SuggestionHelper("Card #2", "card_2").SuggestedReply()
};
// Create the card content for the carousel
List<CardContent> cardContents = new List<CardContent>
{
// Add items as card content
new StandaloneCardHelper(
"Card #1",
"The description for card #1",
card1Image,
suggestions1).GetCardContent(),
new StandaloneCardHelper(
"Card #2",
"The description for card #2",
card2Image,
suggestions2).GetCardContent()
};
// Send the carousel to the user
rbmApiHelper.SendCarouselCards(cardContents, CardWidth.MEDIUM, msisdn);
Este código es un extracto de un agente de muestra de RBM.
Marcar un número
El siguiente código envía una acción de llamada a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Define a dial suggested action
let suggestions = [
{
action: {
text: 'Call',
postbackData: 'postback_data_1234',
dialAction: {
phoneNumber: '+15556667777'
}
}
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with a dial suggested action
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.DialAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
// creating a dial suggested action
DialAction dialAction = new DialAction();
dialAction.setPhoneNumber("+15556667777");
// creating a suggested action based on a dial action
SuggestedAction suggestedAction = new SuggestedAction();
suggestedAction.setText("Call");
suggestedAction.setPostbackData("postback_data_1234");
suggestedAction.setDialAction(dialAction);
// attaching action to a suggestion
Suggestion suggestion = new Suggestion();
suggestion.setAction(suggestedAction);
suggestions.add(suggestion);
// Send simple text message with the suggestion action
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create a dial suggested action
suggestions = [
messages.DialAction('Call', 'reply:postback_data_1234', '+15556667777')
]
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggestions for the message to send to the user
for suggestion in suggestions:
cluster.append_suggestion_chip(suggestion)
# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Create a dial an agent suggested action
DialAction dialAction = new DialAction
{
PhoneNumber = "+15556667777"
};
// Creating a suggested action based on a dial action
SuggestedAction suggestedAction = new SuggestedAction
{
Text = "Call",
PostbackData = "postback_data_1234",
DialAction = dialAction
};
// Attach action to a suggestion
Suggestion suggestion = new Suggestion
{
Action = suggestedAction
};
List<Suggestion> suggestions = new List<Suggestion>
{
suggestion
};
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de ejemplo de RBM.
Cómo ver una ubicación
El siguiente código envía una acción Ver ubicación a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Define a view location suggested action
let suggestions = [
{
action: {
text: 'View map',
postbackData: 'postback_data_1234',
viewLocationAction: {
latLong: {
latitude: 37.4220188,
longitude: -122.0844786
},
label: 'Googleplex'
}
}
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with a view location suggested action
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.ViewLocationAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
// creating a view location suggested action
ViewLocationAction viewLocationAction = new ViewLocationAction();
viewLocationAction.setQuery("Googleplex, Mountain View, CA");
// creating a suggested action based on a view location action
SuggestedAction suggestedAction = new SuggestedAction();
suggestedAction.setText("View map");
suggestedAction.setPostbackData("postback_data_1234");
suggestedAction.setViewLocationAction(viewLocationAction);
// attaching action to a suggestion
Suggestion suggestion = new Suggestion();
suggestion.setAction(suggestedAction);
suggestions.add(suggestion);
// Send simple text message with the suggestion action
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create a view location suggested action
suggestions = [
messages.ViewLocationAction('View map',
'reply:postback_data_1234',
query='Googleplex, Mountain View, CA')
]
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggestions for the message to send to the user
for suggestion in suggestions:
cluster.append_suggestion_chip(suggestion)
# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// create an view location action
ViewLocationAction viewLocationAction = new ViewLocationAction
{
Query = "Googleplex Mountain View, CA"
};
// Attach the view location action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
ViewLocationAction = viewLocationAction,
Text = "View map",
PostbackData = "postback_data_1234"
};
// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
Action = suggestedAction
};
List<Suggestion> suggestions = new List<Suggestion>
{
suggestion
};
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de muestra de RBM.
Compartir una ubicación
El siguiente código envía una acción Compartir ubicación a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Define a share location suggested action
let suggestions = [
{
action: {
text: 'Share your location',
postbackData: 'postback_data_1234',
shareLocationAction: {
}
}
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with a share location suggested action
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.ShareLocationAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
// creating a share location suggested action
ShareLocationAction shareLocationAction = new ShareLocationAction();
// creating a suggested action based on a share location action
SuggestedAction suggestedAction = new SuggestedAction();
suggestedAction.setText("Share location");
suggestedAction.setPostbackData("postback_data_1234");
suggestedAction.setShareLocationAction(shareLocationAction);
// attaching action to a suggestion
Suggestion suggestion = new Suggestion();
suggestion.setAction(suggestedAction);
suggestions.add(suggestion);
// Send simple text message with the suggestion action
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create a share location suggested action
suggestions = [
messages.ShareLocationAction('Share location',
'reply:postback_data_1234')
]
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggestions for the message to send to the user
for suggestion in suggestions:
cluster.append_suggestion_chip(suggestion)
# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Create a share location action
ShareLocationAction shareLocationAction = new ShareLocationAction();
// Attach the share location action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
ShareLocationAction = shareLocationAction,
Text = "Share location",
PostbackData = "postback_data_1234"
};
// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
Action = suggestedAction
};
List<Suggestion> suggestions = new List<Suggestion>
{
suggestion
};
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de ejemplo de RBM.
Abrir URL
El siguiente código envía una acción de Open URL a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Define an open URL suggested action
let suggestions = [
{
action: {
text: 'Open Google',
postbackData: 'postback_data_1234',
openUrlAction: {
url: 'https://www.google.com'
}
}
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with an open URL suggested action
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.OpenUrlAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
// creating an open url suggested action
OpenUrlAction openUrlAction = new OpenUrlAction();
openUrlAction.setUrl("https://www.google.com");
// creating a suggested action based on an open url action
SuggestedAction suggestedAction = new SuggestedAction();
suggestedAction.setText("Open Google");
suggestedAction.setPostbackData("postback_data_1234");
suggestedAction.setOpenUrlAction(openUrlAction);
// attaching action to a suggestion
Suggestion suggestion = new Suggestion();
suggestion.setAction(suggestedAction);
suggestions.add(suggestion);
// Send simple text message with the suggestion action
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de muestra de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create an open url suggested action
suggestions = [
messages.OpenUrlAction('Open Google',
'reply:postback_data_1234',
'https://www.google.com')
]
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggestions for the message to send to the user
for suggestion in suggestions:
cluster.append_suggestion_chip(suggestion)
# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Create an open url action
OpenUrlAction openUrlAction = new OpenUrlAction
{
Url = "https://www.google.com"
};
// Attach the open url action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
OpenUrlAction = openUrlAction,
Text = "Open Google",
PostbackData = "postback_data_1234"
};
// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
Action = suggestedAction
};
List<Suggestion> suggestions = new List<Suggestion>
{
suggestion
};
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de ejemplo de RBM.
Cómo crear un evento en el calendario
El siguiente código envía una acción Crear evento de calendario a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Define a create calendar event suggested action
let suggestions = [
{
action: {
text: 'Save to calendar',
postbackData: 'postback_data_1234',
createCalendarEventAction: {
startTime: '2020-06-30T19:00:00Z',
endTime: '2020-06-30T20:00:00Z',
title: 'My calendar event',
description: 'Description of the calendar event',
},
}
},
];
let params = {
messageText: 'Hello, world!',
msisdn: '+12223334444',
suggestions: suggestions,
};
// Send a simple message with a create calendar event suggested action
rbmApiHelper.sendMessage(params, function(response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.api.services.rcsbusinessmessaging.v1.model.CreateCalendarEventAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Create suggestions for chip list
List<Suggestion> suggestions = new ArrayList<Suggestion>();
// creating a create calendar event suggested action
CreateCalendarEventAction createCalendarEventAction = new CreateCalendarEventAction();
calendarEventAction.setTitle("My calendar event");
calendarEventAction.setDescription("Description of the calendar event");
calendarEventAction.setStartTime("2020-06-30T19:00:00Z");
calendarEventAction.setEndTime("2020-06-30T20:00:00Z");
// creating a suggested action based on a create calendar event action
SuggestedAction suggestedAction = new SuggestedAction();
suggestedAction.setText("Save to calendar");
suggestedAction.setPostbackData("postback_data_1234");
suggestedAction.setCreateCalendarEventAction(createCalendarEventAction);
// attaching action to a suggestion
Suggestion suggestion = new Suggestion();
suggestion.setAction(suggestedAction);
suggestions.add(suggestion);
// Send simple text message with the suggestion action
rbmApiHelper.sendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages
# Create a calendar event suggested action
suggestions = [
messages.CreateCalendarEventAction('Save to Calendar',
'reply:postback_data_1234',
'2020-06-30T19:00:00Z',
'2020-06-30T20:00:00Z',
'My calendar event',
'Description of the calendar event')
]
# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)
# Append suggestions for the message to send to the user
for suggestion in suggestions:
cluster.append_suggestion_chip(suggestion)
# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
Este código es un extracto de un agente de muestra de RBM.
C#
using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Create a calendar event action
CreateCalendarEventAction calendarEventAction = new CreateCalendarEventAction
{
Title = "My calendar event",
Description = "Description of the calendar event",
StartTime = "2020-06-30T19:00:00Z",
EndTime = "2020-06-30T20:00:00Z"
};
// Attach the calendar event action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
CreateCalendarEventAction = calendarEventAction,
Text = "Save to calendar",
PostbackData = "postback_data_1234"
};
// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
Action = suggestedAction
};
List<Suggestion> suggestions = new List<Suggestion>
{
suggestion
};
rbmApiHelper.SendTextMessage(
"Hello, world!",
"+12223334444",
suggestions
);
Este código es un extracto de un agente de ejemplo de RBM.
Cómo revocar mensajes
En el siguiente ejemplo, rbm_api_helper.js (no se usa para Python) supone que el archivo desde el que trabajas se encuentra un directorio debajo de la carpeta principal de la app. Es posible que debas ajustar la ubicación según la configuración de tu proyecto.
El siguiente código revoca un mensaje existente que no se entregó con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Stop the message associated with messageId from being delivered
rbmApiHelper.revokeMessage('+12223334444', messageId, function(err, response) {
console.log(response);
});
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.rbm.RbmApiHelper;
…
try {
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Stop the message associated with messageId from being delivered
rbmApiHelper.revokeMessage(messageId, "+12223334444");
} catch(Exception e) {
e.printStackTrace();
}
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
# Stop the message associated with message_id from being delivered
rbm_service.revoke('+12223334444', message_id)
Este código es un extracto de un agente de ejemplo de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Stop the message associated with messageId from being delivered
rbmApiHelper.RevokeMessage(messageId, "+12223334444");
Este código es un extracto de un agente de ejemplo de RBM.
Envía eventos
En los siguientes ejemplos, rbm_api_helper.js (no se usa para Python) supone que el archivo del que estás trabajando está un directorio debajo de la carpeta principal de la app. Es posible que necesites ajustar la ubicación según la configuración de tu proyecto.
Lee eventos
Los eventos de lectura le permiten al usuario saber que el agente recibió el mensaje y le inspiran confianza de que la plataforma RBM entregó el mensaje. El siguiente código envía un evento de lectura a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Send the device an event to indicate that messageId has been read
rbmApiHelper.sendReadMessage('+12223334444', messageId);
Este código es un extracto de un agente de muestra de RBM.
Java
import com.google.rbm.RbmApiHelper; … // Create an instance of the RBM API helper RbmApiHelper rbmApiHelper = new RbmApiHelper(); // Send the device an event to indicate that messageId has been read rbmApiHelper.sendReadMessage(messageId, "+12223334444");Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
# Send the device an event to indicate that message_id was read
rbm_service.send_read_event('+12223334444', message_id)
Este código es un extracto de un agente de muestra de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Send the device an event to indicate that messageId has been read
rbmApiHelper.SendReadMessage(messageId, "+12223334444");
Este código es un extracto de un agente de muestra de RBM.
Eventos de escritura
Los eventos de escritura le informan al usuario que tu agente está redactando un mensaje. El siguiente código envía un evento de escritura a un dispositivo con una biblioteca cliente.
Node.js
// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');
// Send the device an event to indicate that the agent is typing
rbmApiHelper.sendIsTypingMessage('+12223334444', function() {
console.log('Typing event sent!');
});
Este código es un extracto de un agente de ejemplo de RBM.
Java
import com.google.rbm.RbmApiHelper;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper();
// Send the device an event to indicate that the agent is typing
rbmApiHelper.sendIsTypingMessage("+12223334444");
Este código es un extracto de un agente de ejemplo de RBM.
Python
# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
# Send the device an event to indicate that the agent is typing
rbm_service.send_is_typing_event('+12223334444')
Este código es un extracto de un agente de ejemplo de RBM.
C#
using RCSBusinessMessaging;
…
// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
projectId);
// Send the device an event to indicate that the agent is typing
rbmApiHelper.SendIsTypingMessage(messageId, "+12223334444");
Este código es un extracto de un agente de ejemplo de RBM.
Próximos pasos
Consulta las prácticas recomendadas y las muestras del agente de RBM para conocer la plataforma y lo que puede hacer.