ActionType

  • The document outlines a set of possible follow-up actions related to orders.

  • These actions are represented by enums, each with a descriptive name and a brief explanation.

  • The actions cover various post-order scenarios including viewing details, modifying, canceling, returning, exchanging, and contacting customer service.

  • Other actions include reordering, reviewing, and directing to the merchant site to fix issues.

Possible follow-up actions.

Enums
UNKNOWN Unknown action.
VIEW_DETAILS View order details action on merchant side.
MODIFY Modify order action.
CANCEL Cancel order action.
RETURN Return order action.
EXCHANGE Exchange order action.
EMAIL email action.
CALL Call action.
REORDER Reorder action.
REVIEW Review order action.
CUSTOMER_SERVICE Contact customer service.
FIX_ISSUE Direct to merchant site or app to fix the issue.