[null,null,["อัปเดตล่าสุด 2024-12-21 UTC"],[[["Craft a concise and informative welcome message that sets clear expectations for the conversation and encourages user engagement."],["Represent your brand effectively by introducing it and potentially using a persona, along with a suitable avatar like a logo or graphic, while avoiding images of real people for chatbots."],["Personalize the welcome message using contextual data like locale, entry point, and place ID, ensuring the agent can function even without this data."],["Guide users with conversation starters that highlight the agent's capabilities and direct them towards specific tasks, avoiding overly open-ended questions."],["Keep the welcome message current by incorporating relevant announcements or updates, such as new items, events, or service outages, to aid user self-service."]]],[]]
