[null,null,["อัปเดตล่าสุด 2025-08-29 UTC"],[[["\u003cp\u003eGoogle Workspace organization or domain mergers may require Chat app migration if functionality is affected due to administrative settings in the new environment.\u003c/p\u003e\n"],["\u003cp\u003eChat app migration may be unnecessary if the app is published on the Marketplace, the developer was initially a member of the destination environment, or it's shared with specific users whose email addresses remain unchanged.\u003c/p\u003e\n"],["\u003cp\u003eAccess to Chat apps post-merger is limited, and users might lose access depending on the app's sharing settings; migration may be necessary to grant access to the entire new domain or specific groups.\u003c/p\u003e\n"],["\u003cp\u003eAdministrators should update settings in the merged organization and check if those resolve any functionality issues before migrating the app.\u003c/p\u003e\n"]]],["Google Workspace mergers can affect Chat apps, potentially requiring migration. Administrators should check settings, such as allowlists or user installation permissions, as these could restore functionality. Migration might be unnecessary if the app is Marketplace-published, the developer was in the destination environment, or it's shared with specific unchanged email addresses. Post-merger access is limited to the original domain; domain-wide sharing loses destination users' access, and shared groups lose access unless the app is migrated.\n"],null,["# Determine if Google Chat apps need to migrate after merging Google Workspace organizations\n\nIf your Google Workspace organization or domain merges with another one, you\nmight need to migrate your Chat app too. Mergers don't\nalways affect Chat apps, but if your\nChat app is no longer behaving as expected, you might\nneed to change how the Chat app is configured.\n| **Note:** When your Google Workspace domain merges or changes, you receive an email saying that your organization has (or will soon have) a new domain administrator. For more information, see [My Google Account is now managed by an administrator](https://support.google.com/a/users/answer/9172697).\n\nAsk your administrator to update settings in the new organization\n-----------------------------------------------------------------\n\nBefore migrating your Chat app, check with your\norganization's administrator to see if administrative settings are affecting it.\nChanging an administrative setting might restore full functionality to your\nChat app and make migration unnecessary.\n\nWhether or not you have to migrate your Chat app is\ndetermined by administrative settings in the merged Google Workspace\norganization that might cause your Chat app to stop\nworking. For example, the administrator of the merged Google Workspace\norganization might have to add your Chat app to an\nallowlist, or might have to let users install th\nChat app. For more information, see\n[Allow users to install Chat apps](https://support.google.com/a/answer/7651360)\n\nDetermine if your Chat app need to migrate\n------------------------------------------\n\nIf *any* of the following conditions are true, then your\nChat app might remain fully functional with no need to\nmigrate:\n\n- Your Chat app is [published on the Marketplace](/workspace/marketplace/how-to-publish).\n- You, the Chat app developer, were a member of the destination environment when you first saved your Chat app configuration.\n- Your Chat app is only shared with specific users using their email addresses. Users' email addresses remain the same after the organizations are merged.\n\nChat apps access after merging organizations\n--------------------------------------------\n\nTo make sure that your Chat app doesn't respond to\nusers who shouldn't have permission to message it, access to your\nChat app remains limited to the domain or organization\nunder which it was created. If you were a member of the destination environment\nwhen you first saved your Chat app configuration,\nthen your Chat app continues to work as expected. If\nyou were a member of a source environment when you first saved your\nChat app, then whether people retain or lose access to\nyour Chat app is determined by how the\nChat app is\n[shared](/workspace/marketplace/how-to-publish#audience):\n\n- If your Chat app is shared with **Everyone in \u003cvar translate=\"no\"\u003eDOMAIN_NAME\u003c/var\u003e**, then after merging, users who are now part of the destination environment lose access to your Chat app.\n- If your Chat app is shared with both specific users and groups, then after merging, the specific users retain access to the Chat app, but the groups lose access. To allow groups or the entire domain to message your Chat app, migrate the Chat app.\n\nRelated topics\n--------------\n\n- [Migrate your Google Chat app](/workspace/chat/migrate-apps)\n- [Allow users to install apps](https://support.google.com/a/answer/7651360)"]]
