您可以使用 Merchant Accounts API 查看影响您的商家账号的问题,以及您有权访问的任何账号。
您有责任遵守购物广告和非付费商品详情政策。Google 购物保留强制执行这些政策的权利,如果发现违反这些政策的内容或行为,将会采取适当措施。
如需查看影响账号的所有问题,请使用 Merchant Center 账号的 ACCOUNT_ID
调用 accounts.issues.list
。以下请求会返回账号级问题。
GET https://merchantapi.googleapis.com/accounts/v1beta/accounts/{ACCOUNT_ID}/issues?languageCode=en-US
以下是对于因违反“着陆页无法访问”政策而被中止的子账号做出的响应示例。
{
"accountIssues": [
{
"name": "accounts/ACCOUNT_ID/issues/home-page-issue",
"title": "Online store not confirmed",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "001",
"severity": "CRITICAL"
}
]
}
],
"detail": "The ownership of the online store must be verified through Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/176793?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/editorial-and-professional-standards-destination-url-down-policy",
"title": "Landing page not working",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "DEMAND_GEN_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "VIDEO_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
}
],
"detail": "Broken landing pages or broken links in your online store are not allowed",
"documentationUri": "https://support.google.com/merchants/answer/12079604?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/pending-phone-verification",
"title": "Your phone number needs to be verified",
"severity": "CRITICAL",
"detail": "Verify your phone number to confirm your identity",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/pending-address-and-phone",
"title": "Missing business address",
"severity": "CRITICAL",
"detail": "Provide a valid business address in Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
}
]
}
如需查看常见问题及解决方法的列表,请参阅有关账号级问题和商品级问题的 Content API for Shopping 指南。