您可以使用 Merchant Accounts API，查看影響商家帳戶的問題，以及您有權存取的任何帳戶。
您有責任遵守《購物廣告》和《免費產品資訊》政策。Google 購物保留執行這些政策的權利，並在發現違反這些政策的內容或行為時採取適當回應。
如要查看影響帳戶的所有問題，請使用 Merchant Center 帳戶的 ACCOUNT_ID 撥打 accounts.issues.list 電話。以下要求會傳回帳戶層級問題。
GET https://merchantapi.googleapis.com/accounts/v1beta/accounts/{ACCOUNT_ID}/issues?languageCode=en-US
以下是因「到達網頁無法運作」違規而遭停權的子帳戶回覆範例。
{
"accountIssues": [
{
"name": "accounts/ACCOUNT_ID/issues/home-page-issue",
"title": "Online store not confirmed",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "001",
"severity": "CRITICAL"
}
]
}
],
"detail": "The ownership of the online store must be verified through Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/176793?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/editorial-and-professional-standards-destination-url-down-policy",
"title": "Landing page not working",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "DEMAND_GEN_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "VIDEO_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
}
],
"detail": "Broken landing pages or broken links in your online store are not allowed",
"documentationUri": "https://support.google.com/merchants/answer/12079604?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/pending-phone-verification",
"title": "Your phone number needs to be verified",
"severity": "CRITICAL",
"detail": "Verify your phone number to confirm your identity",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
},
{
"name": "accounts/ACCOUNT_ID/issues/pending-address-and-phone",
"title": "Missing business address",
"severity": "CRITICAL",
"detail": "Provide a valid business address in Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
}
]
}
如需常見問題的清單和解決方法，請參閱 Content API for Shopping 指南中的帳戶層級問題和產品層級問題。