查看影响商家账号的问题

您可以使用 Merchant Accounts API 查看影响商家的问题 账号以及您创建的任意账号 资源。

商家有责任遵守购物广告 广告免费 商品详情政策。Google Google 购物保留强制执行这些政策并做出适当回应的权利 如果我们发现了违反这些政策的内容或行为,

要查看影响账号的所有问题,请致电 accounts.v1beta.accounts.issues.list 与账号的 merchantId 相关联。此调用会返回 账号级问题。

下面是针对“着陆页”被中止的子账号的响应示例 页面无法正常显示”。

{
  "accountIssues": [
    {
      "name": "accounts/"{accountId}"/issues/home-page-issue",
      "title": "Online store not confirmed",
      "severity": "CRITICAL",
      "impactedDestinations": [
        {
          "reportingContext": "SHOPPING_ADS",
          "impacts": [
            {
              "regionCode": "001",
              "severity": "CRITICAL"
            }
          ]
        }
      ],
      "detail": "The ownership of the online store must be verified through Merchant Center",
      "documentationUri": "https://support.google.com/merchants/answer/176793?hl=en-US"
    },
    {
      "name": "accounts/"{accountId}"/issues/editorial-and-professional-standards-destination-url-down-policy",
      "title": "Landing page not working",
      "severity": "CRITICAL",
      "impactedDestinations": [
        {
          "reportingContext": "SHOPPING_ADS",
          "impacts": [
            {
              "regionCode": "ES",
              "severity": "CRITICAL"
            }
          ]
        },
        {
          "reportingContext": "DEMAND_GEN_ADS",
          "impacts": [
            {
              "regionCode": "ES",
              "severity": "CRITICAL"
            }
          ]
        },
        {
          "reportingContext": "VIDEO_ADS",
          "impacts": [
            {
              "regionCode": "ES",
              "severity": "CRITICAL"
            }
          ]
        }
      ],
      "detail": "Broken landing pages or broken links in your online store are not allowed",
      "documentationUri": "https://support.google.com/merchants/answer/12079604?hl=en-US"
    },
    {
      "name": "accounts/108265050/issues/pending-phone-verification",
      "title": "Your phone number needs to be verified",
      "severity": "CRITICAL",
      "detail": "Verify your phone number to confirm your identity",
      "documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
    },
    {
      "name": "accounts/108265050/issues/pending-address-and-phone",
      "title": "Missing business address",
      "severity": "CRITICAL",
      "detail": "Provide a valid business address in Merchant Center",
      "documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
    }
  ]
}

有关常见问题的列表及其解决办法,请参阅 账号级购物指南 问题商品级别 问题