您可以使用 Merchant Accounts API 來查看影響商家帳戶的問題，以及您有權存取的任何帳戶。
商家必須遵守購物廣告和免費產品資訊政策。如果 Google 購物發現違反這些政策的內容或行為，有權強制執行這些政策並做出適當的回應。
如要查看影響帳戶的所有問題，請使用帳戶的 merchantId 呼叫 accounts.v1beta.accounts.issues.list。這項呼叫會傳回帳戶層級問題。
以下是因違反「到達網頁無效」違規問題而遭停權的子帳戶的回應範例。
{
"accountIssues": [
{
"name": "accounts/"{accountId}"/issues/home-page-issue",
"title": "Online store not confirmed",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "001",
"severity": "CRITICAL"
}
]
}
],
"detail": "The ownership of the online store must be verified through Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/176793?hl=en-US"
},
{
"name": "accounts/"{accountId}"/issues/editorial-and-professional-standards-destination-url-down-policy",
"title": "Landing page not working",
"severity": "CRITICAL",
"impactedDestinations": [
{
"reportingContext": "SHOPPING_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "DEMAND_GEN_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
},
{
"reportingContext": "VIDEO_ADS",
"impacts": [
{
"regionCode": "ES",
"severity": "CRITICAL"
}
]
}
],
"detail": "Broken landing pages or broken links in your online store are not allowed",
"documentationUri": "https://support.google.com/merchants/answer/12079604?hl=en-US"
},
{
"name": "accounts/108265050/issues/pending-phone-verification",
"title": "Your phone number needs to be verified",
"severity": "CRITICAL",
"detail": "Verify your phone number to confirm your identity",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
},
{
"name": "accounts/108265050/issues/pending-address-and-phone",
"title": "Missing business address",
"severity": "CRITICAL",
"detail": "Provide a valid business address in Merchant Center",
"documentationUri": "https://support.google.com/merchants/answer/12471579?hl=en-US"
}
]
}
如需常見問題清單和解決方法清單，請參閱 Content API for Shopping 指南中關於帳戶層級問題和產品層級問題。