发送消息

RBM 代理通过发送和接收消息与用户通信。如需向用户发送消息,您的代理会向 RCS Business Messaging API 发送消息请求。单个请求可包含文字、复合信息卡、图片或视频,以及建议的回复和建议操作。

如果您向设备不支持 RCS 或未启用 RCS 的用户发送消息,RBM 平台会返回 404 错误。在这种情况下,您可以尝试通过基础架构中定义的后备方法联系用户。

如果您在尚未启动代理的网络上或未启用 RCS 流量的网络上向 RCS 用户发送消息,RBM 平台将返回 403 错误。

如果您发送的消息包含用户设备不支持的功能,RBM 平台会返回错误,并且不会传送您的消息。

整个字符串化的 AgentMessage 的大小上限为 250 KB。

收件人已离线

如果接收者处于离线状态,RBM 平台仍会接受消息进行传送。您收到 200 OK 响应,RBM 平台会保留该消息,并会在 30 天内尝试重新传送。您无需再次请求 RBM 发送消息。

RBM 会在所有未送达的消息提交 30 天后将其删除。

根据您的代理的使用场景,您可能希望在 30 天超时之前撤消未传送的消息。撤消可阻止离线用户在重新上线时收到过时的消息。您可以通过多种方式撤消消息:

设置消息有效期

代理的消息具有时效性吗?例如,动态密码仅在短时间内有效。限时优惠将过期。预约日期过后,预约提醒便不再具有相关性为了确保消息及时且相关,请设置消息有效期。这可以防止离线用户在重新联网时收到过时内容。到期时间也是调用后备消息传递策略的一个好线索,以便用户能够及时获得所需的信息。

如需设置消息到期时间,请在代理消息中指定以下字段之一:

  • expireTime:消息到期的确切时间(采用世界协调时间)。
  • ttl(存留时间):消息的有效期。

如需了解格式设置和值选项,请参阅 AgentMessage

消息过期后,RBM 平台将停止尝试传送消息,并自动撤消该消息。但在极少数情况下,可能会失败。例如,当 RBM 平台正在传送消息时,API 可能会触发撤消。为了确认过期的消息是否已成功撤消,RBM 将向您的网络钩子发送通知事件

ttlexpireTime 的最大值为提交消息后的 15 天

文字

最简单的消息是由文本组成的。文本消息最适合传达信息,而无需进行视觉化、复杂互动或响应。

示例

以下代码会发送一条纯文本消息。如需了解格式设置和值选项,请参阅 phones.agentMessages.create

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!'
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
};

// Send a simple message to the device
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Send simple text message to user
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444"
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create a simple RBM text message
message_text = messages.TextMessage('Hello, world!')

# Send text message to the device
messages.MessageCluster().append_message(message_text).send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                             projectId);

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
);
此代码摘自 RBM 示例代理

基本消息内容 - 短信转换

运营商推出了结算模式来支持将短信迁移到 RBM。最多包含 160 个 UTF-8 字符的 RBM 消息称为基本消息。

构建发送基本消息的请求时,请注意,字符将计为 1 字节 (UTF-8)。如果您发送包含特殊字符(如表情符号或多字节字符集)的消息,则每个字符计为 2 个 UTF-8 字符。

在框中输入一些文本,以检查文本长度:

用于用户验证的一次性密码

您可以使用 RBM 发送动态密码 (OTP),以便通过 SMS Retriever API 自动验证用户。如需详细了解短信检索器和相关 API,请参阅短信检索器文档。如需详细了解已注册 SMS Retriever API 的应用中的自动用户验证,请参阅此流程图

在验证过程中,SMS Retriever API 会监听 RBM 消息。此消息必须包含动态密码和用于识别应用的哈希。在哈希与应用匹配后,系统会提取动态密码并将其转发给应用,以进行自动用户验证。

以下是用于用户验证的 RBM 短信示例:您的代码是 <OTP> <应用哈希>。

例如 Your code is 123456 M8tue43FGT.

媒体和 PDF 文件

当您发送包含图片、视频或 PDF 文件的消息时,代理必须提供该内容的可公开访问的网址,或直接上传文件。对于媒体文件,您还可以指定缩略图图片,以便用户在点击内容前进行预览。

RBM 平台会将文件缓存 60 天,并且该 API 会返回一个文件 ID,您的代理可以将该文件 ID 添加到发送给用户的消息中。60 天后,RBM 会从缓存中移除文件。

如需了解文件大小建议和限制,请参阅最佳实践

文件网址示例

以下代码会发送一张图片。如需了解格式设置和值选项,请参阅 AgentContentMessage

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'contentInfo': {
      'fileUrl': 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif',
      'forceRefresh': 'false'
    }
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

let params = {
   fileUrl: 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif',
   msisdn: '+12223334444',
};

// Send an image/video to a device
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.AgentContentMessage;
import com.google.api.services.rcsbusinessmessaging.v1.model.AgentMessage;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   String fileUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";

   // create media only message
   AgentContentMessage agentContentMessage = new AgentContentMessage();
   agentContentMessage.setContentInfo(new ContentInfo().setFileUrl(fileUrl));

   // attach content to message
   AgentMessage agentMessage = new AgentMessage();
   agentMessage.setContentMessage(agentContentMessage);

   rbmApiHelper.sendAgentMessage(agentMessage, "+12223334444");
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create media file attachment
file_message = messages.FileMessage('http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif')

messages.MessageCluster().append_message(file_message).send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

string fileUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";

// Create content info with the file url
ContentInfo contentInfo = new ContentInfo
{
    FileUrl = fileUrl
};

// Attach content info to a message
AgentContentMessage agentContentMessage = new AgentContentMessage
{
    ContentInfo = contentInfo,
};

// Attach content to message
AgentMessage agentMessage = new AgentMessage
{
    ContentMessage = agentContentMessage
};

rbmApiHelper.SendAgentMessage(agentMessage, "+12223334444");
此代码摘自 RBM 示例代理

或者,您也可以使用 files.create 在消息中发送媒体之前先将其上传。

文件上传示例

以下代码会上传一个视频文件和缩略图文件,然后在消息中发送这两个文件。如需了解格式设置和值选项,请参阅 files.createAgentContentMessage

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/upload/v1/files?agentId=AGENT_ID" \
-H "Content-Type: video/mp4" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
--upload-file "FULL_PATH_TO_VIDEO_MEDIA_FILE"

# Capture server-specified video file name from response body JSON


curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/upload/v1/files?agentId=AGENT_ID" \
-H "Content-Type: image/jpeg" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
--upload-file "FULL_PATH_TO_THUMBNAIL_MEDIA_FILE"

# Capture server-specified image file name from response body JSON


curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'uploadedRbmFile': {
      'fileName': 'SERVER-SPECIFIED_VIDEO_FILE_NAME'
        'thumbnailName': 'SERVER-SPECIFIED_THUMBNAIL_FILE_NAME'
   }
  }
}"

支持的媒体类型

RBM 支持以下媒体类型:

媒体类型 文档类型 扩展程序 可与复合搜索卡搭配使用
application/pdf PDF .pdf 不支持
image/jpeg JPEG .jpeg、.jpg
image/gif GIF .gif
image/png PNG .png
视频/h263 H263 视频 .h263
视频/m4v M4V 视频 .m4v
video/mp4 MP4 视频 .mp4
视频/mpeg4 MPEG-4 视频 .mp4、.m4p
video/mpeg MPEG 视频 .mpeg
视频/webm WEBM 视频 .webm

建议的回复

建议回复通过提供代理知道如何回应的响应来引导用户完成对话。您的代理会在建议条状标签列表复合信息卡中发送建议的回复。

当用户点按建议的回复时,代理会收到一个事件,其中包含回复的文本和回传数据。

建议的回复最多包含 25 个字符。

示例

以下代码会发送包含两条建议回复的文本。如需了解格式设置和值选项,请参阅 SuggestedReply

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'reply': {
          'text': 'Suggestion #1',
          'postbackData': 'suggestion_1'
        }
      },
      {
        'reply': {
          'text': 'Suggestion #2',
          'postbackData': 'suggestion_2'
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

let suggestions = [
   {
      reply: {
         'text': 'Suggestion #1',
         'postbackData': 'suggestion_1',
      },
   },
   {
      reply: {
         'text': 'Suggestion #2',
         'postbackData': 'suggestion_2',
      },
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with suggestion chips to the device
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();
   suggestions.add(
      new SuggestionHelper("Suggestion #1", "suggestion_1").getSuggestedReply());

   suggestions.add(
      new SuggestionHelper("Suggestion #2", "suggestion_2").getSuggestedReply());

   // Send simple text message to user
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggested replies for the message to send to the user
cluster.append_suggestion_chip(messages.SuggestedReply('Suggestion #1', 'reply:suggestion_1'))
cluster.append_suggestion_chip(messages.SuggestedReply('Suggestion #2', 'reply:suggestion_2'))

# Send a simple message with suggestion chips to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                             projectId);

List<Suggestion> suggestions = new List<Suggestion>
{
   // Create suggestion chips
   new SuggestionHelper("Suggestion #1", "suggestion_1").SuggestedReply(),
   new SuggestionHelper("Suggestion #2", "suggestion_2").SuggestedReply()
};

// Send simple text message with suggestions to user
rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
   suggestions
);
此代码摘自 RBM 示例代理

建议操作

“建议操作”功能通过提供设备的内置功能来引导用户完成对话。您的代理可以建议用户拨打号码、打开地图上的营业地点、分享营业地点、打开网址或创建日历活动。您的代理会在建议条状标签列表复合信息卡中发送建议的操作。

当用户点按建议的操作时,代理会收到一个事件,其中包含该操作的回传数据。

建议的操作不得超过 25 个字符。

如需了解格式设置和值选项,请参阅 SuggestedAction

拨号

“拨号”操作会引导用户拨打您的代理指定的电话号码。电话号码必须包含前导 +、国家/地区代码和区号,但不得包含分隔符。例如 +14155555555

示例

以下代码会发送拨号操作。如需了解格式设置和值选项,请参阅 DialAction

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'action': {
          'text': 'Call',
          'postbackData': 'postback_data_1234',
          'fallbackUrl': 'https://www.google.com/contact/',
          'dialAction': {
            'phoneNumber': '+15556667777'
          }
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Define a dial suggested action
let suggestions = [
   {
      action: {
         text: 'Call',
         postbackData: 'postback_data_1234',
         dialAction: {
            phoneNumber: '+15556667777'
         }
      }
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with a dial suggested action
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.DialAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();

   // creating a dial suggested action
   DialAction dialAction = new DialAction();
   dialAction.setPhoneNumber("+15556667777");

   // creating a suggested action based on a dial action
   SuggestedAction suggestedAction = new SuggestedAction();
   suggestedAction.setText("Call");
   suggestedAction.setPostbackData("postback_data_1234");
   suggestedAction.setDialAction(dialAction);

   // attaching action to a suggestion
   Suggestion suggestion = new Suggestion();
   suggestion.setAction(suggestedAction);

   suggestions.add(suggestion);

   // Send simple text message with the suggestion action
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create a dial suggested action
suggestions = [
      messages.DialAction('Call', 'reply:postback_data_1234', '+15556667777')
]

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggestions for the message to send to the user
for suggestion in suggestions:
    cluster.append_suggestion_chip(suggestion)

# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Create a dial an agent suggested action
DialAction dialAction = new DialAction
{
    PhoneNumber = "+15556667777"
};

// Creating a suggested action based on a dial action
SuggestedAction suggestedAction = new SuggestedAction
{
    Text = "Call",
    PostbackData = "postback_data_1234",
    DialAction = dialAction
};

// Attach action to a suggestion
Suggestion suggestion = new Suggestion
{
    Action = suggestedAction
};

List<Suggestion> suggestions = new List<Suggestion>
{
    suggestion
};

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
    suggestions
);
此代码摘自 RBM 示例代理

查看位置

“查看营业地点”操作会在用户的默认地图应用中显示某个营业地点。您可以通过纬度和经度指定位置,也可以通过根据用户当前位置执行的查询来指定位置。您还可以为地图应用中显示的图钉设置自定义标签。

示例

以下代码会发送视图位置操作。如需了解格式设置和值选项,请参阅 ViewLocationAction

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'action': {
          'text': 'View map',
          'postbackData': 'postback_data_1234',
          'fallbackUrl': 'https://www.google.com/maps/@37.4220188,-122.0844786,15z',
          'viewLocationAction': {
            'latLong': {
              'latitude': "37.4220188',
              'longitude': "-122.0844786'
            },
            'label': 'Googleplex'
          }
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Define a view location suggested action
let suggestions = [
   {
      action: {
         text: 'View map',
         postbackData: 'postback_data_1234',
         viewLocationAction: {
            latLong: {
               latitude: 37.4220188,
               longitude: -122.0844786
            },
            label: 'Googleplex'
         }
      }
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with a view location suggested action
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.ViewLocationAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();

   // creating a view location suggested action
   ViewLocationAction viewLocationAction = new ViewLocationAction();
   viewLocationAction.setQuery("Googleplex, Mountain View, CA");

   // creating a suggested action based on a view location action
   SuggestedAction suggestedAction = new SuggestedAction();
   suggestedAction.setText("View map");
   suggestedAction.setPostbackData("postback_data_1234");
   suggestedAction.setViewLocationAction(viewLocationAction);

   // attaching action to a suggestion
   Suggestion suggestion = new Suggestion();
   suggestion.setAction(suggestedAction);

   suggestions.add(suggestion);

   // Send simple text message with the suggestion action
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create a view location suggested action
suggestions = [
      messages.ViewLocationAction('View map',
            'reply:postback_data_1234',
            query='Googleplex, Mountain View, CA')
]

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggestions for the message to send to the user
for suggestion in suggestions:
    cluster.append_suggestion_chip(suggestion)

# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// create an view location action
ViewLocationAction viewLocationAction = new ViewLocationAction
{
    Query = "Googleplex Mountain View, CA"
};

// Attach the view location action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
    ViewLocationAction = viewLocationAction,
    Text = "View map",
    PostbackData = "postback_data_1234"
};

// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
    Action = suggestedAction
};

List<Suggestion> suggestions = new List<Suggestion>
{
    suggestion
};

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
    suggestions
);
此代码摘自 RBM 示例代理

分享位置信息

通过“分享位置信息”操作,用户可以将位置信息发送给您的代理。用户指定的位置不一定是用户的位置。

示例

以下代码会发送分享位置信息操作。如需了解格式设置和值选项,请参阅 ShareLocationAction

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'action': {
          'text': 'Share your location',
          'postbackData': 'postback_data_1234',
          'shareLocationAction': {}
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Define a share location suggested action
let suggestions = [
   {
      action: {
         text: 'Share your location',
         postbackData: 'postback_data_1234',
         shareLocationAction: {
         }
      }
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with a share location suggested action
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.ShareLocationAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();

   // creating a share location suggested action
   ShareLocationAction shareLocationAction = new ShareLocationAction();

   // creating a suggested action based on a share location action
   SuggestedAction suggestedAction = new SuggestedAction();
   suggestedAction.setText("Share location");
   suggestedAction.setPostbackData("postback_data_1234");
   suggestedAction.setShareLocationAction(shareLocationAction);

   // attaching action to a suggestion
   Suggestion suggestion = new Suggestion();
   suggestion.setAction(suggestedAction);

   suggestions.add(suggestion);

   // Send simple text message with the suggestion action
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create a share location suggested action
suggestions = [
      messages.ShareLocationAction('Share location',
            'reply:postback_data_1234')
]

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggestions for the message to send to the user
for suggestion in suggestions:
    cluster.append_suggestion_chip(suggestion)

# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Create a share location action
ShareLocationAction shareLocationAction = new ShareLocationAction();

// Attach the share location action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
    ShareLocationAction = shareLocationAction,
    Text = "Share location",
    PostbackData = "postback_data_1234"
};

// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
    Action = suggestedAction
};

List<Suggestion> suggestions = new List<Suggestion>
{
    suggestion
};

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
    suggestions
);
此代码摘自 RBM 示例代理

打开网址

“打开网址”操作会打开用户的网络浏览器并转到指定的网址。如果某个应用已注册为网址的默认处理程序,则系统会改为打开该应用,并且相应操作的图标是该应用的图标。

示例

以下代码会发送一个打开网址的操作。如需了解格式设置和值选项,请参阅 OpenUrlAction

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'action': {
          'text': 'Open Google',
          'postbackData': 'postback_data_1234',
          'openUrlAction': {
            'url': 'https://www.google.com'
          }
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Define an open URL suggested action
let suggestions = [
   {
      action: {
         text: 'Open Google',
         postbackData: 'postback_data_1234',
         openUrlAction: {
            url: 'https://www.google.com'
         }
      }
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with an open URL suggested action
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java


import com.google.api.services.rcsbusinessmessaging.v1.model.OpenUrlAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();

   // creating an open url suggested action
   OpenUrlAction openUrlAction = new OpenUrlAction();
   openUrlAction.setUrl("https://www.google.com");

   // creating a suggested action based on an open url action
   SuggestedAction suggestedAction = new SuggestedAction();
   suggestedAction.setText("Open Google");
   suggestedAction.setPostbackData("postback_data_1234");
   suggestedAction.setOpenUrlAction(openUrlAction);

   // attaching action to a suggestion
   Suggestion suggestion = new Suggestion();
   suggestion.setAction(suggestedAction);

   suggestions.add(suggestion);

   // Send simple text message with the suggestion action
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create an open url suggested action
suggestions = [
      messages.OpenUrlAction('Open Google',
            'reply:postback_data_1234',
            'https://www.google.com')
]

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggestions for the message to send to the user
for suggestion in suggestions:
    cluster.append_suggestion_chip(suggestion)

# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Create an open url action
OpenUrlAction openUrlAction = new OpenUrlAction
{
    Url = "https://www.google.com"
};

// Attach the open url action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
    OpenUrlAction = openUrlAction,
    Text = "Open Google",
    PostbackData = "postback_data_1234"
};

// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
    Action = suggestedAction
};

List<Suggestion> suggestions = new List<Suggestion>
{
    suggestion
};

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
    suggestions
);
此代码摘自 RBM 示例代理

创建日历活动

“创建日历活动”操作会打开用户的日历应用,并开始使用指定信息创建新活动。

示例

以下代码会发送“创建日历活动”操作。如需了解格式设置和值选项,请参阅 CreateCalendarEventAction

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'text': 'Hello, world!',
    'suggestions': [
      {
        'action': {
          'text': 'Save to calendar',
          'postbackData': 'postback_data_1234',
          'fallbackUrl': 'https://www.google.com/calendar',
          'createCalendarEventAction': {
            'startTime': '2020-06-30T19:00:00Z',
            'endTime': '2020-06-30T20:00:00Z',
            'title': 'My calendar event',
            'description': 'Description of the calendar event'
          }
        }
      }
    ]
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Define a create calendar event suggested action
let suggestions = [
   {
      action: {
         text: 'Save to calendar',
         postbackData: 'postback_data_1234',
         createCalendarEventAction: {
            startTime: '2020-06-30T19:00:00Z',
            endTime: '2020-06-30T20:00:00Z',
            title: 'My calendar event',
            description: 'Description of the calendar event',
         },
      }
   },
];

let params = {
   messageText: 'Hello, world!',
   msisdn: '+12223334444',
   suggestions: suggestions,
};

// Send a simple message with a create calendar event suggested action
rbmApiHelper.sendMessage(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java


import com.google.api.services.rcsbusinessmessaging.v1.model.CreateCalendarEventAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.SuggestedAction;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.RbmApiHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();

   // creating a create calendar event suggested action
   CreateCalendarEventAction createCalendarEventAction = new CreateCalendarEventAction();
   calendarEventAction.setTitle("My calendar event");
   calendarEventAction.setDescription("Description of the calendar event");
   calendarEventAction.setStartTime("2020-06-30T19:00:00Z");
   calendarEventAction.setEndTime("2020-06-30T20:00:00Z");

   // creating a suggested action based on a create calendar event action
   SuggestedAction suggestedAction = new SuggestedAction();
   suggestedAction.setText("Save to calendar");
   suggestedAction.setPostbackData("postback_data_1234");
   suggestedAction.setCreateCalendarEventAction(createCalendarEventAction);

   // attaching action to a suggestion
   Suggestion suggestion = new Suggestion();
   suggestion.setAction(suggestedAction);

   suggestions.add(suggestion);

   // Send simple text message with the suggestion action
   rbmApiHelper.sendTextMessage(
      "Hello, world!",
      "+12223334444",
      suggestions
   );
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Create a calendar event suggested action
suggestions = [
      messages.CreateCalendarEventAction('Save to Calendar',
                             'reply:postback_data_1234',
                             '2020-06-30T19:00:00Z',
                             '2020-06-30T20:00:00Z',
                             'My calendar event',
                             'Description of the calendar event')

]

# Create text message to send to user
text_msg = messages.TextMessage('Hello, world!')
cluster = messages.MessageCluster().append_message(text_msg)

# Append suggestions for the message to send to the user
for suggestion in suggestions:
    cluster.append_suggestion_chip(suggestion)

# Send a simple message with suggested action to the device
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                                 projectId);

// Create a calendar event action
CreateCalendarEventAction calendarEventAction = new CreateCalendarEventAction
{
    Title = "My calendar event",
    Description = "Description of the calendar event",
    StartTime = "2020-06-30T19:00:00Z",
    EndTime = "2020-06-30T20:00:00Z"
};

// Attach the calendar event action to a suggested action
SuggestedAction suggestedAction = new SuggestedAction
{
    CreateCalendarEventAction = calendarEventAction,
    Text = "Save to calendar",
    PostbackData = "postback_data_1234"
};

// Attach the action to a suggestion object
Suggestion suggestion = new Suggestion
{
    Action = suggestedAction
};

List<Suggestion> suggestions = new List<Suggestion>
{
    suggestion
};

rbmApiHelper.SendTextMessage(
    "Hello, world!",
    "+12223334444",
    suggestions
);
此代码摘自 RBM 示例代理

建议条状标签列表

您的代理会发送建议内容信息卡列表及消息,以指导用户的后续操作。仅当相关消息位于对话底部时,条状标签列表才会显示。对话中的任何后续消息(来自用户或代理)都会覆盖条状标签列表。

列表中的条状标签是建议的回复建议的操作

条状标签列表最多包含 11 个建议条状标签,每个条状标签标签最多可以包含 25 个字符。

如需了解格式设置和值选项,请参阅 AgentContentMessage

复合信息卡

当您需要发送大量相关信息、媒体或建议时,应该发送复合信息卡。借助复合搜索卡,代理可以在一条消息中发送多个单元的信息。

复合信息卡可包含以下项目:

  • 图片或视频
  • 标题文字
  • 描述文字
  • 建议的回复和建议操作的列表(最多 4 个)

复合信息卡可以包含列出的所有项,但复合信息卡必须至少包含图片、视频或标题才能有效。复合信息卡最多可包含四项建议操作建议的回复。不能包含建议操作与单张卡片上的建议回复的组合。

您的代理可以在复合信息卡轮播界面中同时发送多张复合信息卡。

卡片高度

卡片会垂直展开即可适应其中的内容。复合搜索卡的最小高度为 112 DP,最大高度为 344 DP。如果卡片的内容不足以填充最小卡片高度,则卡片会展开并用空白区域填充额外高度。

复合信息卡中的媒体必须符合以下三种高度之一:

  • 短:112 DP
  • 中:168 DP
  • 高:264 DP

如果媒体不符合指定高度的卡片内尺寸,系统会通过缩放和剪裁媒体来选择媒体预览。

示例

以下代码会发送一张包含图片和建议的回复的复合信息卡。如需了解格式设置和值选项,请参阅 RichCard

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'richCard': {
      'standaloneCard': {
        'thumbnailImageAlignment': 'RIGHT',
        'cardOrientation': 'VERTICAL',
        'cardContent': {
          'title': 'Hello, world!',
          'description': 'RBM is awesome!',
          'media': {
            'height': 'TALL',
            'contentInfo':{
              'fileUrl': 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif',
              'forceRefresh': 'false'
            }
          },
          'suggestions': [
            {
              'reply': {
                'text': 'Suggestion #1',
                'postbackData': 'suggestion_1'
              }
            },
            {
              'reply': {
                'text': 'Suggestion #2',
                'postbackData': 'suggestion_2'
              }
            }
          ]
        }
      }
    }
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Suggested replies to be used in the card
let suggestions = [
   {
      reply: {
         'text': 'Suggestion #1',
         'postbackData': 'suggestion_1',
      },
   },
   {
      reply: {
         'text': 'Suggestion #2',
         'postbackData': 'suggestion_2',
      },
   },
];

// Image to be displayed by the card
let imageUrl = 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif';

// Definition of the card parameters
let params = {
   messageText: 'Hello, world!',
   messageDescription: 'RBM is awesome!',
   msisdn: '+12223334444',
   suggestions: suggestions,
   imageUrl: imageUrl,
   height: 'TALL',
};

// Send rich card to device
rbmApiHelper.sendRichCard(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.StandaloneCard;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.cards.CardOrientation;
import com.google.rbm.cards.MediaHeight;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…

try {
   // Create an instance of the RBM API helper
   RbmApiHelper rbmApiHelper = new RbmApiHelper();

   // Create suggestions for chip list
   List<Suggestion> suggestions = new ArrayList<Suggestion>();
   suggestions.add(
      new SuggestionHelper("Suggestion #1", "suggestion_1").getSuggestedReply());

   suggestions.add(
      new SuggestionHelper("Suggestion #2", "suggestion_2").getSuggestedReply());

   String imageUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";

   // Create a standalone rich card to send to the user
   StandaloneCard standaloneCard = rbmApiHelper.createStandaloneCard(
       "Hello, world!",
       "RBM is awesome!",
       imageUrl,
       MediaHeight.MEDIUM,
       CardOrientation.VERTICAL,
       suggestions
   );

   rbmApiHelper.sendStandaloneCard(standaloneCard, "+12223334444");
} catch(Exception e) {
   e.printStackTrace();
}
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Suggested replies to be used in the card
suggestions = [
      messages.SuggestedReply('Suggestion #1', 'reply:suggestion_1'),
      messages.SuggestedReply('Suggestion #2', 'reply:suggestion_2')
]

# Image to be displayed by the card
image_url = 'http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif';

# Define rich card structure
rich_card = messages.StandaloneCard('VERTICAL',
                                    'Hello, world!',
                                    'RBM is awesome!',
                                    suggestions,
                                    image_url,
                                    None,
                                    None,
                                    'MEDIUM')

# Append rich card and send to the user
cluster = messages.MessageCluster().append_message(rich_card)
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
using RCSBusinessMessaging.Cards;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                             projectId);

List<Suggestion> suggestions = new List<Suggestion>
{
   // Create suggestion chips
   new SuggestionHelper("Suggestion #1", "suggestion_1").SuggestedReply(),
   new SuggestionHelper("Suggestion #2", "suggestion_2").SuggestedReply()
};

string imageUrl = "http://www.google.com/logos/doodles/2015/googles-new-logo-5078286822539264.3-hp2x.gif";

// Create rich card with suggestions
StandaloneCard standaloneCard = rbmApiHelper.CreateStandaloneCard(
   "Hello, world!",
   "RBM is awesome",
   imageUrl,
   MediaHeight.TALL,
   CardOrientation.VERTICAL,
   suggestions
);

// Send rich card to user
rbmApiHelper.SendStandaloneCard(standaloneCard, "+12223334444");
此代码摘自 RBM 示例代理

复合信息卡轮播界面

如果您需要为用户提供多个选项供其选择,请使用复合信息卡轮播界面。轮播界面将多张复合信息卡串联在一起,让用户能够比较各项内容并分别对每张卡片做出反应。

轮播界面可包含至少 2 张,最多 10 张复合信息卡。轮播界面中的复合信息卡必须符合内容和高度的常规复合信息卡要求。

与“复合搜索卡”非常相似,许多因素(例如屏幕分辨率、像素密度和用户偏好设置)会影响卡片向最终用户显示的方式。但在轮播界面中,前几张卡片的高度会定义轮播中所有卡片的高度,卡片高度会影响标题、说明和建议截断。

如果设备由于显示限制或卡片高度而无法显示卡片的所有元素,RBM 会使用以下逻辑截断卡片,直到它可以在设备上显示为止:

  1. 将广告内容描述缩减为一行。
  2. 将标题缩减到一行。
  3. 从定义列表的末尾开始忽略不适合卡片的建议。
  4. 省略说明。
  5. 省略标题。

为避免内容被截断,请使用尽可能短的标题和说明。对于中大型媒体,请使用标题和说明或一条建议。对于中型媒体,最多使用两条建议。对于短视频,最多可以使用 3 条建议。 若要显示 4 条建议,请勿在卡片中添加媒体。

让卡片在内容大小和长度方面大致相等,并视需要在轮播界面中添加较大的卡片,以免后续卡片被截断。

示例

以下代码会发送复合信息卡轮播界面。如需了解格式设置和值选项,请参阅 RichCard

cURL

curl -X POST "https://REGION-rcsbusinessmessaging.googleapis.com/v1/phones/PHONE_NUMBER/agentMessages?messageId=MESSAGE_ID&agentId=AGENT_ID" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/rcs-business-messaging" \
-H "`oauth2l header --json PATH_TO_SERVICE_ACCOUNT_KEY rcsbusinessmessaging`" \
-d "{
  'contentMessage': {
    'richCard': {
      'carouselCard': {
        'cardWidth':'MEDIUM',
        'cardContents': [
          {
            'title':'Card #1',
            'description':'The description for card #1',
            'suggestions': [
              {
                'reply': {
                  'text':'Card #1',
                  'postbackData':'card_1'
                }
              }
            ],
            'media': {
              'height':'MEDIUM',
              'contentInfo': {
                'fileUrl':'https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg',
                'forceRefresh':'false'
              }
            }
          },
          {
            'title':'Card #2',
            'description':'The description for card #2',
            'suggestions': [
              {
                'reply': {
                  'text':'Card #2',
                  'postbackData':'card_2'
                }
              }
            ],
            'media': {
              'height':'MEDIUM',
              'contentInfo': {
                'fileUrl':'https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg',
                'forceRefresh': 'false'
              }
            }
          }
        ]
      }
    }
  }
}"

Node.js

// Reference to RBM API helper
const rbmApiHelper = require('@google/rcsbusinessmessaging');

// Images for the carousel cards
let card1Image = 'https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg';
let card2Image = 'https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg';

// Define the card contents for a carousel with two cards, each with one suggested reply
let cardContents = [
   {
      title: 'Card #1',
      description: 'The description for card #1',
      suggestions: [
         {
            reply: {
               text: 'Card #1',
               postbackData: 'card_1',
            }
         }
      ],
      media: {
         height: 'MEDIUM',
         contentInfo: {
            fileUrl: card1Image,
            forceRefresh: false,
         },
      },
   },
   {
      title: 'Card #2',
      description: 'The description for card #2',
      suggestions: [
         {
            reply: {
               text: 'Card #2',
               postbackData: 'card_2',
            }
         }
      ],
      media: {
         height: 'MEDIUM',
         contentInfo: {
            fileUrl: card2Image,
            forceRefresh: false,
         },
      },
   },
];

// Definition of carousel card
let params = {
   msisdn: '+12223334444',
   cardContents: cardContents,
};

// Send the device the carousel card defined above
rbmApiHelper.sendCarouselCard(params, function(response) {
   console.log(response);
});
此代码摘自 RBM 示例代理

Java

import com.google.api.services.rcsbusinessmessaging.v1.model.CardContent;
import com.google.api.services.rcsbusinessmessaging.v1.model.Suggestion;
import com.google.rbm.cards.CardOrientation;
import com.google.rbm.cards.CardWidth;
import com.google.rbm.cards.MediaHeight;
import com.google.rbm.RbmApiHelper;
import com.google.rbm.SuggestionHelper;
…

try {
            // Create an instance of the RBM API helper
            RbmApiHelper rbmApiHelper = new RbmApiHelper();

            List cardContents = new ArrayList();

            // Images for the carousel cards
            String card1Image = "https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg";

            // Create suggestions for first carousel card
            List card1Suggestions = new ArrayList();
            card1Suggestions.add(
                new SuggestionHelper("Card #1", "card_1"));

            cardContents.add(
                new StandaloneCardHelper(
                    "Card #1",
                    "The description for card #1",
                    card1Image,
                    card1Suggestions)
                    .getCardContent(MediaHeight.SHORT)
            );

            // Images for the carousel cards
            String card2Image = "https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg";

            // Create suggestions for second carousel card
            List card2Suggestions = new ArrayList();
            card2Suggestions.add(
                new SuggestionHelper("Card #2", "card_2"));

            cardContents.add(
                new StandaloneCardHelper(
                    "Card #2",
                    "The description for card #2",
                    card2Image,
                    card2Suggestions)
                    .getCardContent(MediaHeight.SHORT)
            );

            // Send the carousel to the user
            rbmApiHelper.sendCarouselCards(cardContents, CardWidth.MEDIUM, "+12223334444");
        } catch(Exception e) {
            e.printStackTrace();
        }
此代码摘自 RBM 示例代理

Python

# Reference to RBM Python client helper and messaging object structure
from rcs_business_messaging import rbm_service
from rcs_business_messaging import messages

# Images for the carousel cards
card_image_1 = 'https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg';
card_image_2 = 'https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg';

# Suggested replies to be used in the cards
suggestions1 = [
      messages.SuggestedReply('Card #1', 'reply:card_1')
]

suggestions2 = [
      messages.SuggestedReply('Card #2', 'reply:card_2')
]

# Define the card contents for a carousel with two cards,
# each with one suggested reply
card_contents = []
card_contents.append(messages.CardContent('Card #1',
                                          'The description for card #1',
                                          card_image_1,
                                          'MEDIUM',
                                          suggestions1))

card_contents.append(messages.CardContent('Card #2',
                                          'The description for card #2',
                                          card_image_2,
                                          'MEDIUM',
                                          suggestions2))

# Send the device the carousel card defined above
carousel_card = messages.CarouselCard('MEDIUM', card_contents)
cluster = messages.MessageCluster().append_message(carousel_card)
cluster.send_to_msisdn('+12223334444')
此代码摘自 RBM 示例代理

C#

using Google.Apis.RCSBusinessMessaging.v1.Data;
using RCSBusinessMessaging;
using RCSBusinessMessaging.Cards;
…

// Create an instance of the RBM API helper
RbmApiHelper rbmApiHelper = new RbmApiHelper(credentialsFileLocation,
                                             projectId);

// Image references to be used in the carousel cards
string card1Image = "https://storage.googleapis.com/kitchen-sink-sample-images/cute-dog.jpg";
string card2Image = "https://storage.googleapis.com/kitchen-sink-sample-images/elephant.jpg";

// Suggestion chip lists to be used in carousel cards
List<Suggestion> suggestions1 = new List<Suggestion>
{
   new SuggestionHelper("Card #1", "card_1").SuggestedReply()
};

List<Suggestion> suggestions2 = new List<Suggestion>
{
   new SuggestionHelper("Card #2", "card_2").SuggestedReply()
};

// Create the card content for the carousel
List<CardContent> cardContents = new List<CardContent>
{
   // Add items as card content
   new StandaloneCardHelper(
                    "Card #1",
                    "The description for card #1",
                    card1Image,
                    suggestions1).GetCardContent(),
   new StandaloneCardHelper(
                    "Card #2",
                    "The description for card #2",
                    card2Image,
                    suggestions2).GetCardContent()
};

// Send the carousel to the user
rbmApiHelper.SendCarouselCards(cardContents, CardWidth.MEDIUM, msisdn);
此代码摘自 RBM 示例代理

邮件大小上限

RBM 消息中可发送的文字大小上限为 256kb。这包括在发送结构化消息时构成 JSON 载荷的文本。

可通过 RBM 发送的文件大小上限为 200MB

一条 RBM 消息只能附加一个媒体文件。