Aggiungi sedi

Scegli se gestire gli agenti con la Developer Console o l'API Business Communications di Business Communications.

Developer Console API

Se il brand rappresentato da un agente ha sedi fisiche, puoi associare le sedi all'agente in modo che gli utenti possano inviare messaggi a sedi specifiche con Business Messages. Business Messages identifica le località in base all'ID luogo.

ID luogo: Identificatore univoco per una località nel database di Google Places e su Google Maps. Identifica l'ID luogo di una sede utilizzando lo Finder ID luogo. Per le attività al domicilio del cliente, utilizza lo strumento per la ricerca degli ID luogo delle attività al domicilio del cliente. Ottieni un indirizzo per un ID luogo con Ottieni indirizzo da ID luogo.

Con gli ID luogo, puoi identificare la sede fisica a cui un utente invia un messaggio e determinare la migliore linea d'azione per rispondere all'utente.

Devi rivendicare la proprietà delle sedi fisiche tramite Profilo dell'attività per poter associare le sedi a un agente di Business Messages.

Gestire più sedi

Se il brand fa parte di una catena, devi aggiungere tutte le località per la catena in cui disponi dell'autorizzazione per attivare la messaggistica. Per verificare tutte le sedi della catena, esegui una singola verifica per una sede. Una volta verificata la sede, verificheremo automaticamente le altre sedi associate che hai aggiunto.

Se aggiungi altre sedi dopo la verifica, dovrai richiedere di nuovo la verifica della sede.

Per visualizzare le località associate al tuo agente, vedi Elenca tutte le località per un brand e filtra i risultati in base ai relativi valori agent.

Crea un luogo

Nota: se una sede è gestita in Profilo dell'attività, attiva Messaggi dell'attività per la sede tramite l'integrazione di Profilo dell'attività.

Per aggiungere una località a un agente, invia una richiesta con l'API Business Communications per creare la località del brand e associare l'agente aggiungendo il valore name dell'agente alla località.

Prerequisiti

Prima di creare una sede, devi raccogliere alcuni elementi:

• Percorso della chiave dell'account di servizio del progetto GCP sulla macchina di sviluppo

• name del brand, come appare nell'API Business Communications (ad esempio, "brands/12345")

  Se non conosci l'attributo name del brand, consulta la pagina brands.list.

• name dell'agente, come appare nell'API Business Communications (ad esempio, "brands/12345/agents/67890")

  Se non conosci l'attributo name dell'agente, consulta Elencare tutti gli agenti per un brand.

• ID luogo della sede

  Identifica l'ID luogo di una sede utilizzando il Finder ID luogo. Se la sede è un'attività al domicilio del cliente anziché un singolo indirizzo, utilizza il Finder ID area attività al domicilio del cliente.

• La lingua in cui opera di solito la località, specificata da un codice lingua ISO 639-1 di due caratteri

Crea la località

Dopo aver raccolto le informazioni, è il momento di creare la località. In un terminale, esegui il comando seguente.

Sostituisci le variabili evidenziate con i valori identificati in Prerequisiti. Sostituisci BRAND_ID con la parte del valore name del brand che segue "brands/". Ad esempio, se name è "brand/12345", l'ID brand è "12345".

URL

# This code creates a location where a brand is available.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/create

# Replace the __BRAND_ID__ and __PLACE_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X POST "https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)" \
-d '{
  "placeId": "__PLACE_ID__",
  "agent": "brands/__BRAND_ID__/agents/__AGENT_ID__",
  "defaultLocale": "en",
}'
create-location.sh

Node.js

/**
 * This code snippet creates a location.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/create
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const PLACE_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const brandName = 'brands/' + BRAND_ID;
  const agentName = 'brands/' + BRAND_ID + 'agents/' + AGENT_ID;

  if (authClient) {
    const locationObject = {
      placeId: PLACE_ID,
      agent: agentName,
      defaultLocale: 'en',
    };

    // setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      parent: brandName,
      resource: locationObject,
    };

    bcApi.brands.locations.create(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Location created
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();
create-location.js

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Location;
import com.google.common.collect.ImmutableMap;
import java.io.FileInputStream;
import java.util.Arrays;
import java.util.UUID;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String brandName = "brands/BRAND_ID";

      BusinessCommunications.Brands.Locations.Create request = builder
          .build().brands().locations().create(brandName,
              new Location()
                  .setDefaultLocale("LOCALE")
                  .setAgent("FULL_AGENT_NAME")
                  .setPlaceId("PLACE_ID"));

      Location location = request.execute();

      System.out.println(location.toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}

Questo codice si basa sulla libreria client di Java Business Communications.

Python

"""This code creates a location where a brand is available.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/create

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsCreateRequest,
    Location
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
AGENT_ID = 'EDIT_HERE'
PLACE_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

brand_name = 'brands/' + BRAND_ID
agent_name = 'brands/' + BRAND_ID + 'agents/' + AGENT_ID

location = locations_service.Create(BusinesscommunicationsBrandsLocationsCreateRequest(
        location=Location(
            agent=agent_name,
            placeId=PLACE_ID,
            defaultLocale='en'
        ),
        parent=brand_name
    ))

print(location)
create-location.py

Per le opzioni di formattazione e valore, consulta brands.locations.create.

Dopo aver creato la località, l'API Business Communications identifica le altre sedi associate e crea sedi per lo stesso brand e lo stesso agente.

Informazioni sul negozio

Quando crei una località, l'API Business Communications restituisce i valori della località, tra cui name e testUrls.

Archivia name in un luogo a cui puoi accedere. Hai bisogno di name per aggiornare la località.

Testa una località

Ogni agente ha URL di test che ti consentono di vedere come viene visualizzata una conversazione con lo stesso agente dagli utenti e ti offre l'opportunità di verificare la tua infrastruttura di messaggistica.

Un TestUrl ha gli attributi url e surface. Per testare l'URL di una località con un dispositivo iOS, utilizza l'URL del test con il valore superficie SURFACE_IOS_MAPS. Se apri l'URL su un dispositivo iOS su cui è installata l'app Google Maps, si apre una conversazione completamente funzionale con l'agente associato.

I dispositivi Android hanno due URL di test. Gli URL con un valore surface di SURFACE_ANDROID_MAPS conversazioni aperte in Google Maps rappresentano i punti di contatto conversazionali visualizzati in Google Maps. Gli URL con un valore surface di SURFACE_ANDROID_WEB conversazioni aperte in una visualizzazione colloquiale in overlay e rappresentano tutti gli altri punti di contatto.

Dopo l'apertura della piattaforma di conversazione, la conversazione include tutte le informazioni di branding che gli utenti vedranno e, quando invii un messaggio all'agente, il tuo webhook riceve il messaggio, incluso il payload JSON completo che puoi aspettarti di comunicare con gli utenti. Le informazioni sulla località vengono visualizzate nel campo context.

Per aprire l'URL di prova di una sede, tocca un link o utilizza l'Avvio app dell'agente Business Messages. Copiare e incollare o accedere manualmente a un URL di test non funzionano a causa di misure di sicurezza del browser.

Chiedi informazioni sulla posizione

Per ottenere informazioni su una località, ad esempio locationTestUrl, puoi ottenere informazioni dall'API Business Communications, a condizione che tu abbia il valore name della sede.

Ricevere informazioni su un'unica località

Per ottenere informazioni sulla posizione, esegui questo comando. Sostituisci BRAND_ID e LOCATION_ID con i valori univoci di name delle località.

URL

# This code gets the location where a brand is available.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/get

# Replace the __BRAND_ID__ and __LOCATION_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X GET \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/__LOCATION_ID__" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"
get-location.sh

Node.js

/**
 * This code snippet gets the location of a brand.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/get
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const LOCATION_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  if (authClient) {
    const apiParams = {
      auth: authClient,
      name: 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID,
    };

    bcApi.brands.locations.get(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Location found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();
get-location.js

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Location;
import com.google.common.collect.ImmutableMap;
import java.io.FileInputStream;
import java.util.Arrays;
import java.util.UUID;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      BusinessCommunications.Brands.Locations.Get request = builder
          .build().brands().locations().get("brands/BRAND_ID/locations/LOCATION_ID");

      Location location = request.execute();

      System.out.println(location.toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}

Questo codice si basa sulla libreria client di Java Business Communications.

Python

"""This code gets the location where a brand is available.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/get

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsGetRequest,
    Location
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
LOCATION_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location_name = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID

location = locations_service.Get(
        BusinesscommunicationsBrandsLocationsGetRequest(name=location_name)
    )

print(location)
get-location.py

Per le opzioni di formattazione e valore, consulta brands.locations.get.

Elenca tutte le sedi per un brand

Se non conosci il campo name della località, puoi ottenere informazioni per tutti gli agenti associati a un brand omettendo il valore LOCATION_ID da un URL di richiesta GET.

URL

# This code gets all locations where a brand is available.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/list

# Replace the __BRAND_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X GET \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"
list-locations.sh

Node.js

/**
 * This code snippet lists the locations of a brand.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/list
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  if (authClient) {
    const apiParams = {
      auth: authClient,
      parent: 'brands/' + BRAND_ID,
    };

    bcApi.brands.locations.list(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();
list-locations.js

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Location;
import com.google.common.collect.ImmutableMap;
import java.io.FileInputStream;
import java.util.Arrays;
import java.util.UUID;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      BusinessCommunications.Brands.Locations.List request
          = builder.build().brands().locations().list("brands/BRAND_ID");

      List locations = request.execute().getLocations();
      locations.stream().forEach(location -> {
        try {
          System.out.println(location.toPrettyString());
        } catch (IOException e) {
          e.printStackTrace();
        }
      });
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}

Questo codice si basa sulla libreria client di Java Business Communications.

Python

"""This code gets all locations where a brand is available.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/list

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsListRequest,
    Location
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location_name = 'brands/' + BRAND_ID + '/locations'

locations = locations_service.List(
        BusinesscommunicationsBrandsLocationsListRequest(name=location_name)
    )

print(locations)
list-locations.py

Per le opzioni di formattazione e valore, consulta brands.locations.list.

Aggiornare una località

Per aggiornare una sede, devi eseguire una richiesta PATCH con l'API Business Communications. Quando effettui la chiamata API, includi i nomi dei campi che stai modificando come valori per il parametro URL "updateMask".

Ad esempio, se aggiorni i campi defaultLocale e agent, il parametro URL "updateMask" è "updateMask=defaultLocale,agent".

Per le opzioni di formattazione e valore, consulta brands.locations.patch.

Se non conosci l'attributo name di una sede, consulta l'articolo Elenca tutte le località per un brand.

Esempio: aggiornare le impostazioni internazionali predefinite

URL

# This code updates the default locale of an agent.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/patch

# Replace the __BRAND_ID__ and __LOCATION_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X PATCH \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/__LOCATION_ID__?updateMask=defaultLocale" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)" \
-d '{
  "defaultLocale": "en"
}'
update-location-bm-defaultLocale.sh

Node.js

/**
 * This code snippet updates the defaultLocale of a Business Messages agent.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/patch
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const LOCATION_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  if (authClient) {
    const locationObject = {
      defaultLocale: 'en'
    };

    const apiParams = {
      auth: authClient,
      name: 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID,
      resource: locationObject,
      updateMask: 'defaultLocale',
    };

    bcApi.brands.locations.patch(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();
update-location-bm-defaultLocale.js

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Location;
import com.google.common.collect.ImmutableMap;
import java.io.FileInputStream;
import java.util.Arrays;
import java.util.UUID;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      BusinessCommunications.Brands.Locations.Patch request =
          builder.build().brands().locations().patch("brands/BRAND_ID/locations/LOCATION_ID",
            new Location()
                .setDefaultLocale("en"));

      request.setUpdateMask("defaultLocale");

      Location location = request.execute();

      System.out.println(location.toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}

Questo codice si basa sulla libreria client di Java Business Communications.

Python

"""This code updates the default locale of an agent.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/patch

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsPatchRequest,
    Location
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
LOCATION_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location = Location(defaultLocale='US')

location_name = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID

updated_location = locations_service.Patch(
        BusinesscommunicationsBrandsLocationsPatchRequest(
            location=location,
            name=location_name,
            updateMask='defaultLocale'
        )
    )

print(updated_location)
update-location-bm-defaultLocale.py

Eliminare una località

Quando elimini un agente, Business Messages elimina tutti i dati sulla posizione. Business Messages non elimina i messaggi inviati dall'agente in relazione alla località in transito o archiviati sul dispositivo di un utente. I messaggi inviati agli utenti non sono dati sulla posizione.

Le richieste di eliminazione non vanno a buon fine se hai tentato di verificare la località una o più volte. Per eliminare una sede che hai verificato o tentato di verificare, contattaci. Devi prima accedere con un Account Google di Business Messages. Per registrare un account, consulta Registrare con Business Messages.

Avviso: l'eliminazione di una sede rimuove definitivamente tutte le informazioni sulla sede da Business Messages.

Per eliminare una località, esegui il comando seguente. Sostituisci BRAND_ID e LOCATION_ID con i valori univoci di name della località.

URL

# This code deletes a location where a brand is available.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/delete

# Replace the __BRAND_ID__ and __LOCATION_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X DELETE \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/__LOCATION_ID__" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"
delete-location.sh

Node.js

/**
 * This code snippet deletes a location.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/delete
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const LOCATION_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  if (authClient) {
    const apiParams = {
      auth: authClient,
      name: 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID,
    };

    bcApi.brands.locations.delete(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();
delete-location.js

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.common.collect.ImmutableMap;
import java.io.FileInputStream;
import java.util.Arrays;
import java.util.UUID;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      BusinessCommunications.Brands.Locations.Delete request = builder.build().brands().locations()
          .delete("brands/BRAND_ID/locations/LOCATION_ID");

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}

Questo codice si basa sulla libreria client di Java Business Communications.

Python

"""This code deletes a location where a brand is available.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/delete

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsDeleteRequest,
    LocationEntryPointConfig,
    Location
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
LOCATION_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location_name = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID

location = locations_service.Delete(BusinesscommunicationsBrandsLocationsDeleteRequest(
        name=location_name
    ))

print(location)
delete-location.py

Per le opzioni di formattazione e valore, consulta brands.locations.delete.

Passaggi successivi

Ora che hai un agente con le sedi, puoi progettare i tuoi flussi di messaggistica.