Potwierdź agenta lub lokalizację

Gdy utworzysz agenta Business Messages dla marki, którą zarządzasz i sfinalizujesz informacje o agencie, możesz zweryfikować tego agenta oraz powiązane z nim lokalizacje. Musisz zweryfikować agentów i lokalizacje, zanim będą mogły uruchomić.

Weryfikacja agenta

Gdy weryfikujesz agenta, Business Messages potwierdza informacje o agencie z osobą kontaktową w marce, którą reprezentuje. Gdy osoba kontaktowa ds. marki potwierdzi, że możesz reprezentować markę z agentem, a informacje o nim są prawidłowe, agent zostanie zweryfikowany.

Przygotowanie do listy kontrolnej

Zanim potwierdzisz agenta, skorzystaj z poniższej listy kontrolnej, aby wykryć problemy, które mogą wystąpić w trakcie procesu weryfikacji.

Informacje o agencie
Imię i nazwisko pracownika obsługi klienta

Wymagane. Nazwa agenta widoczna dla użytkowników. Zobacz Tworzenie agenta.

Logo agenta

Wymagane. Logo Wyświetlane użytkownikom. Zobacz Tworzenie agenta.

Dostępność wiadomości

Wymagane. Dzień i godziny, w których pracownicy obsługi klienta mogą odpowiadać na żywo na żywo. Zobacz Ustawianie dostępności wiadomości.

Informacje nielokalne

Wymagany w przypadku nielokalnych punktów wejścia. Powiązane z agentem domeny, numery telefonów i dostępne regiony uruchamiania. Zobacz Ustawianie informacji nielokalnych.

Język domyślny

Wymagane. Język, w którym agent zwykle się komunikuje. Zobacz Lokalizacja i języki.

Konfiguracja OAuth

Opcjonalne. Szczegółowe informacje o integracji protokołu OAuth z innymi usługami. Zobacz Uwierzytelnianie przez OAuth.

Dozwolone punkty wejścia

Wymagane. Wymaga tylko sprawdzenia, czy agent został utworzony przy użyciu interfejsu Business Communications API. Zobacz Tworzenie agenta.

Po zweryfikowaniu agenta możesz aktualizować tylko te elementy:

  • conversationalSettings
  • customAgentId
  • defaultLocale
  • primaryAgentInteraction
  • additionalAgentInteractions
  • phone

Jeśli po zweryfikowaniu agenta zechcesz zaktualizować pola tylko do odczytu, skontaktuj się z nami. Najpierw musisz zalogować się na konto Google Business Messages. Aby utworzyć konto, przeczytaj artykuł Rejestracja w aplikacji Business Messages).

Wymagania wstępne

Zanim będzie można zweryfikować agenta, musisz dowiedzieć się kilku informacji:

  • Pracownik obsługi klienta name

    Jeśli nie znasz nazwy agenta, przeczytaj artykuł Wyświetlanie wszystkich agentów marki.

  • Ścieżka do klucza konta usługi projektu GCP na komputerze programistycznym

  • Nazwa partnera (nazwa Twojej organizacji)
  • Adres e-mail partnera (Twój adres e-mail)
  • witryna marki, którą reprezentuje agent, jako publicznie dostępny adres URL, który zaczyna się od „https://”;
  • imię i nazwisko oraz adres e-mail (zazwyczaj w domenie strony internetowej marki) przedstawiciel, który może zweryfikować Twoją relację biznesową z marką oraz Twoje upoważnienie do reprezentowania tej marki.

Weryfikowanie agenta

Gdy poprosisz o weryfikację agenta, Business Messages wyśle e-maila do określonej przez Ciebie marki, by potwierdzić informacje tego agenta.

Gdy osoba kontaktowa ds. marki potwierdzi informacje o agencie, a Business Messages zweryfikuje agenta, otrzymasz e-maila.

Aby zweryfikować agenta, uruchom to polecenie. Zastąp zmienne wartościami zdefiniowanymi w sekcji Wymagania wstępne.

cURL


# This code requests a verification of a Business Messages agent.
# Read more: https://developers.google.com/business-communications/business-messages/guides/how-to/verify?method=api#verify_an_agent

# Replace the __BRAND_ID__ and __AGENT_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X POST \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/agents/__AGENT_ID__:requestVerification" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)" \
-d '{
  "agentVerificationContact": {
    "partnerName": "Partner name",
    "partnerEmailAddress": "partner@email.com",
    "brandContactName": "Brand contact name",
    "brandContactEmailAddress": "brand-contact@email.com",
    "brandWebsiteUrl": "https://www.your-company-website.com"
  }
}'

Node.js


/**
 * This code snippet requests an agent verification.
 * Read more: https://developers.google.com/business-communications/business-messages/guides/how-to/verify?method=api#verify_an_agent
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const AGENT_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const agentName = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID;

  if (authClient) {
    const agentVerificationContact = {
      agentVerificationContact: {
        partnerName: 'Partner name',
        partnerEmailAddress: 'partner@email.com',
        brandContactName: 'Brand contact name',
        brandContactEmailAddress: 'brand-contact@email.com',
        brandWebsiteUrl: 'https://www.your-company-website.com',
      },
    };

    // Setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      name: agentName,
      resource: agentVerificationContact,
    };

    bcApi.brands.agents.requestVerification(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Agent found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Agent;
import java.io.FileInputStream;
import java.util.Arrays;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String agentName = "brands/BRAND_ID/agents/AGENT_ID";

      BusinessCommunications.Brands.Agents.RequestVerification request
          = builder.build().brands().agents().requestVerification(agentName,
          new RequestAgentVerificationRequest().setAgentVerificationContact(
              new AgentVerificationContact()
                  .setPartnerName("PARTNER_NAME")
                  .setPartnerEmailAddress("PARTNER_EMAIL")
                  .setBrandContactName("BRAND_CONTACT_NAME")
                  .setBrandContactEmailAddress("BRAND_CONTACT_EMAIL")
                  .setBrandWebsiteUrl("BRAND_WEBSITE_URL")));

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}
Kod ten jest oparty na bibliotece klienta Java Business Communications.

Python


"""This code requests a verification of a Business Messages agent.

Read more: https://developers.google.com/business-communications/business-messages/guides/how-to/verify?method=api#verify_an_agent

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsAgentsRequestVerificationRequest,
    RequestAgentVerificationRequest,
    AgentVerificationContact
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
AGENT_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

agents_service = BusinesscommunicationsV1.BrandsAgentsService(client)

agent_name = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID

verification_request = agents_service.RequestVerification(BusinesscommunicationsBrandsAgentsRequestVerificationRequest(
        name=agent_name,
        requestAgentVerificationRequest=RequestAgentVerificationRequest(
            agentVerificationContact=AgentVerificationContact(
                partnerName='Partner name',
                partnerEmailAddress='partner@email.com',
                brandContactName='Brand contact name',
                brandContactEmailAddress='brand-contact@email.com',
                brandWebsiteUrl='https://www.your-company-website.com'
           ))
    ))

print(verification_request)

Opcje formatowania i opcji wartości znajdziesz na stronie brands.agents.requestVerification.

Pobieranie stanu weryfikacji agenta

Gdy poprosisz o weryfikację agenta, możesz sprawdzić jego stan.

Aby uzyskać stan weryfikacji agenta, uruchom następujące polecenie. Zastąp zmienne wartościami określonymi w sekcji Wymagania wstępne.

cURL


# This code gets the agent verification state.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification

# Replace the __BRAND_ID__ and __AGENT_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X GET \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/agents/__AGENT_ID__/verification" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"

Node.js


/**
 * This code snippet gets an agent verification state.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const AGENT_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const agentName = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID;

  if (authClient) {
    // Setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      name: agentName + '/verification',
    };

    bcApi.brands.agents.getVerification(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Agent found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Agent;
import java.io.FileInputStream;
import java.util.Arrays;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String agentName = "brands/BRAND_ID/agents/AGENT_ID/verification";

      BusinessCommunications.Brands.Agents.GetVerification request
          = builder.build().brands().agents().getVerification(agentName);

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}
Kod ten jest oparty na bibliotece klienta Java Business Communications.

Python


"""This code gets the agent verification state.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsAgentsGetVerificationRequest,
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
AGENT_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

agents_service = BusinesscommunicationsV1.BrandsAgentsService(client)

agent_name = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID + '/verification'

verification_state = agents_service.GetVerification(BusinesscommunicationsBrandsAgentsGetVerificationRequest(
        name=agent_name
    ))

print(verification_state)

Opcje formatowania i opcji wartości znajdziesz na stronie brands.agents.getVerification.

Anulowanie prośby o weryfikację agenta

Jeśli okaże się, że informacje o agencie są nieprawidłowe lub nie jest on gotowy do weryfikacji, możesz anulować oczekujące prośby o weryfikację. Gdy anulujesz prośbę, Business Messages powiadomi Cię w imieniu marki i będzie musiał wysłać nową prośbę o weryfikację, aby ponownie uruchomić proces weryfikacji.

Aby anulować prośbę o weryfikację agenta, uruchom to polecenie. Zastąp zmienne wartościami określonymi w sekcji Wymagania wstępne.

cURL


# This code updates the verification state of an agent.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.agents/updateVerification

# Replace the __BRAND_ID__ and __AGENT_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X PATCH \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/agents/__AGENT_ID__/verification" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)" \
-d '{
  "verificationState": "VERIFICATION_STATE_UNVERIFIED"
}'

Node.js


/**
 * This code snippet updates the state of an agent verification.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.agents/updateVerification
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const AGENT_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const agentName = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID;

  if (authClient) {
    // Setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      name: agentName + '/verification',
      updateMask: 'verificationState',
      resource: {
        name: agentName,
        verificationState: 'VERIFICATION_STATE_UNVERIFIED',
      }
    };

    bcApi.brands.agents.updateVerification(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Agent found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Agent;
import java.io.FileInputStream;
import java.util.Arrays;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String agentName = "brands/BRAND_ID/agents/AGENT_ID/verification";

      BusinessCommunications.Brands.Agents.UpdateVerification request
          = builder.build().brands().agents().updateVerification(agentName,
              new AgentVerification().setVerificationState("VERIFICATION_STATE_UNVERIFIED"));

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}
Kod ten jest oparty na bibliotece klienta Java Business Communications.

Python


"""This code updates the verification state of an agent.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.agents/updateVerification

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    AgentVerification,
    BusinesscommunicationsBrandsAgentsUpdateVerificationRequest,
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
AGENT_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

agents_service = BusinesscommunicationsV1.BrandsAgentsService(client)

agent_name = 'brands/' + BRAND_ID + '/agents/' + AGENT_ID + '/verification'

update_request = agents_service.UpdateVerification(
        BusinesscommunicationsBrandsAgentsUpdateVerificationRequest(
            name=agent_name,
            updateMask='verificationState',
            agentVerification=AgentVerification(verificationState=AgentVerification.VerificationStateValueValuesEnum.VERIFICATION_STATE_UNVERIFIED)
        )
    )

print(update_request)

Opcje formatowania i opcji wartości znajdziesz na stronie brands.agents.updateVerification.

Weryfikacja lokalizacji

Po zweryfikowaniu agenta możesz zweryfikować powiązane z nim lokalizacje. Gdy potwierdzisz lokalizację i uruchomisz powiązanego agenta, możesz uruchomić tę lokalizację na potrzeby agenta.

Jeśli marka jest częścią sieci, musisz dodać wszystkie jej lokalizacje, w których masz uprawnienia do przesyłania wiadomości. Aby potwierdzić wszystkie dodane lokalizacje, poproś o weryfikację tylko jednej lokalizacji. Gdy zweryfikujemy Twoją lokalizację, automatycznie zweryfikujemy pozostałe powiązane z nią lokalizacje.

Jeśli po podaniu lokalizacji dodasz kolejne, musisz ponownie poprosić o weryfikację ich lokalizacji. Jeśli lokalizacje nie są zweryfikowane automatycznie, skontaktuj się z nami, podając szczegóły firmy i lokalizacji.

Przygotowanie do listy kontrolnej

Przed zweryfikowaniem lokalizacji skorzystaj z poniższej listy kontrolnej, aby wykryć problemy, które mogą pojawić się w trakcie procesu weryfikacji.

Informacje o agencie
Weryfikacja agenta

Wymagane. Weryfikacja, czy informacje o agencie są poprawne i czy agent może reprezentować powiązaną markę. Zobacz Weryfikowanie agentów i lokalizacji.

Informacje o lokalizacji
Identyfikator miejsca

Wymagane. Unikalny identyfikator lokalizacji w bazie danych Miejsc Google i w Mapach Google. Zobacz Zarządzanie lokalizacjami.

Dozwolone punkty wejścia

Wymagane. Musisz tylko sprawdzić, czy agent został utworzony przy użyciu Business Communications API. Zobacz Zarządzanie lokalizacjami.

Wymagania wstępne

Zanim będzie można zweryfikować agenta, musisz dowiedzieć się kilku informacji:

Zweryfikuj lokalizację

Gdy poprosisz o weryfikację lokalizacji, Business Messages potwierdzi, że ta lokalizacja odpowiada marce, którą reprezentuje powiązany agent. Otrzymasz e-maila po zakończeniu weryfikacji lokalizacji.

Po zweryfikowaniu lokalizacji nie można już w niej zaktualizować. Aby zaktualizować lokalizację po jej zweryfikowaniu, skontaktuj się z nami. Najpierw musisz zalogować się na konto Google Business Messages. Aby utworzyć konto, przeczytaj artykuł Rejestracja w aplikacji Business Messages).

Aby zweryfikować lokalizację, uruchom to polecenie. Zastąp zmienne wartościami zdefiniowanymi w sekcji Wymagania wstępne.

cURL


# This code requests a verification of a location.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/requestVerification

# Replace the __BRAND_ID__ and __LOCATION_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X POST \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/__LOCATION_ID__:requestVerification" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"

Node.js


/**
 * This code snippet requests a verification for a location.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/requestVerification
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const LOCATION_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const locationName = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID;

  if (authClient) {
    // Setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      name: locationName,
    };

    bcApi.brands.locations.requestVerification(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Agent found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Agent;
import java.io.FileInputStream;
import java.util.Arrays;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String locationName = "brands/BRAND_ID/locations/LOCATION_ID/verification";

      BusinessCommunications.Brands.Locations.RequestVerification request
          = builder.build().brands().locations().requestVerification(locationName,
                new RequestLocationVerificationRequest());

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}
Kod ten jest oparty na bibliotece klienta Java Business Communications.

Python


"""This code requests a verification of a location.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/requestVerification

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsRequestVerificationRequest,
    RequestLocationVerificationRequest
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
LOCATION_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location_name = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID

verification_request = locations_service.RequestVerification(BusinesscommunicationsBrandsLocationsRequestVerificationRequest(
        name=location_name,
        requestLocationVerificationRequest=RequestLocationVerificationRequest()
    ))

print(verification_request)

Opcje formatowania i opcji wartości znajdziesz na stronie brands.locations.requestVerification.

Uzyskiwanie stanu weryfikacji lokalizacji

Po przesłaniu prośby o weryfikację lokalizacji możesz sprawdzić jej stan.

Aby sprawdzić stan weryfikacji lokalizacji, uruchom to polecenie. Zastąp zmienne wartościami określonymi w sekcji Wymagania wstępne.

cURL


# This code gets the verification state of a location.
# Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification

# Replace the __BRAND_ID__ and __LOCATION_ID__
# Make sure a service account key file exists at ./service_account_key.json

curl -X GET \
"https://businesscommunications.googleapis.com/v1/brands/__BRAND_ID__/locations/__LOCATION_ID__/verification" \
-H "Content-Type: application/json" \
-H "User-Agent: curl/business-communications" \
-H "$(oauth2l header --json ./service_account_key.json businesscommunications)"

Node.js


/**
 * This code snippet gets the verification state of a location.
 * Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification?hl=en
 *
 * This code is based on the https://github.com/google-business-communications/nodejs-businesscommunications Node.js
 * Business Communications client library.
 */

/**
 * Edit the values below:
 */
const BRAND_ID = 'EDIT_HERE';
const LOCATION_ID = 'EDIT_HERE';
const PATH_TO_SERVICE_ACCOUNT_KEY = './service_account_key.json';

const businesscommunications = require('businesscommunications');
const {google} = require('googleapis');

// Initialize the Business Communications API
const bcApi = new businesscommunications.businesscommunications_v1.Businesscommunications({});

// Set the scope that we need for the Business Communications API
const scopes = [
  'https://www.googleapis.com/auth/businesscommunications',
];

// Set the private key to the service account file
const privatekey = require(PATH_TO_SERVICE_ACCOUNT_KEY);

async function main() {
  const authClient = await initCredentials();

  const locationName = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID;

  if (authClient) {
    // Setup the parameters for the API call
    const apiParams = {
      auth: authClient,
      name: locationName + '/verification',
    };

    bcApi.brands.locations.getVerification(apiParams, {}, (err, response) => {
      if (err !== undefined && err !== null) {
        console.dir(err);
      } else {
        // Agent found
        console.log(response.data);
      }
    });
  }
  else {
    console.log('Authentication failure.');
  }
}

/**
 * Initializes the Google credentials for calling the
 * Business Messages API.
 */
 async function initCredentials() {
  // Configure a JWT auth client
  const authClient = new google.auth.JWT(
    privatekey.client_email,
    null,
    privatekey.private_key,
    scopes,
  );

  return new Promise(function(resolve, reject) {
    // Authenticate request
    authClient.authorize(function(err, tokens) {
      if (err) {
        reject(false);
      } else {
        resolve(authClient);
      }
    });
  });
}

main();

Java

import com.google.api.client.googleapis.auth.oauth2.GoogleCredential;
import com.google.api.client.googleapis.javanet.GoogleNetHttpTransport;
import com.google.api.client.http.HttpTransport;
import com.google.api.client.json.jackson2.JacksonFactory;
import com.google.api.services.businesscommunications.v1.BusinessCommunications;
import com.google.api.services.businesscommunications.v1.model.Agent;
import java.io.FileInputStream;
import java.util.Arrays;

class Main {
  /**
   * Initializes credentials used by the Business Communications API.
   */
  private static BusinessCommunications.Builder getBusinessCommunicationsBuilder() {
    BusinessCommunications.Builder builder = null;
    try {
      GoogleCredential credential = GoogleCredential
            .fromStream(new FileInputStream("PATH_TO_SERVICE_ACCOUNT_KEY"));

      credential = credential.createScoped(Arrays.asList(
          "https://www.googleapis.com/auth/businesscommunications"));

      credential.refreshToken();

      HttpTransport httpTransport = GoogleNetHttpTransport.newTrustedTransport();
      JacksonFactory jsonFactory = JacksonFactory.getDefaultInstance();

      // Create instance of the Business Communications API
      builder = new BusinessCommunications
          .Builder(httpTransport, jsonFactory, null)
          .setApplicationName(credential.getServiceAccountProjectId());

      // Set the API credentials and endpoint
      builder.setHttpRequestInitializer(credential);
    } catch (Exception e) {
      e.printStackTrace();
    }

    return builder;
  }

  public static void main(String args[]) {
    try {
      // Create client library reference
      BusinessCommunications.Builder builder = getBusinessCommunicationsBuilder();

      String locationName = "brands/BRAND_ID/locations/LOCATION_ID/verification";

      BusinessCommunications.Brands.Locations.GetVerification request
          = builder.build().brands().locations().getVerification(locationName);

      System.out.println(request.execute().toPrettyString());
    } catch (Exception e) {
      e.printStackTrace();
    }
  }
}
Kod ten jest oparty na bibliotece klienta Java Business Communications.

Python


"""This code gets the verification state of a location.

Read more: https://developers.google.com/business-communications/business-messages/reference/business-communications/rest/v1/brands.locations/getVerification

This code is based on the https://github.com/google-business-communications/python-businessmessages
Python Business Messages client library.
"""

from oauth2client.service_account import ServiceAccountCredentials
from businesscommunications.businesscommunications_v1_client import BusinesscommunicationsV1
from businesscommunications.businesscommunications_v1_messages import (
    BusinesscommunicationsBrandsLocationsGetVerificationRequest,
)

# Edit the values below:
BRAND_ID = 'EDIT_HERE'
LOCATION_ID = 'EDIT_HERE'
SCOPES = ['https://www.googleapis.com/auth/businesscommunications']
SERVICE_ACCOUNT_FILE = './service_account_key.json'

credentials = ServiceAccountCredentials.from_json_keyfile_name(
    SERVICE_ACCOUNT_FILE, scopes=SCOPES)

client = BusinesscommunicationsV1(credentials=credentials)

locations_service = BusinesscommunicationsV1.BrandsLocationsService(client)

location_name = 'brands/' + BRAND_ID + '/locations/' + LOCATION_ID + '/verification'

verification_state = locations_service.GetVerification(BusinesscommunicationsBrandsLocationsGetVerificationRequest(
        name=location_name
    ))

print(verification_state)

Opcje formatowania i opcji wartości znajdziesz na stronie brands.locations.getVerification.

Dalsze kroki

Gdy agent i powiązane z nim lokalizacje zostaną zweryfikowane, możesz je uruchomić, aby umożliwić komunikację z użytkownikami.