Introdução à Segmentação por lista de clientes

Com a Segmentação por lista de clientes, você pode usar dados on-line e off-line para alcançar e interagir novamente com seus clientes na Pesquisa, na guia "Shopping", no Gmail, no YouTube e na Rede de Display. Com base em informações compartilhadas pelos seus clientes, a Segmentação por lista de clientes segmenta anúncios para eles e outros usuários semelhantes. É possível fazer o upload em massa dos dados de gestão de relacionamento com o cliente (CRM), anexar ou remover dados ou usar essas listas de usuários para criar um logical_user_list.

Consulte a visão geral do gerenciamento de público-alvo para conferir uma lista de diferentes tipos de segmentos de público-alvo que podem ser comparados com o Customer Match e outras opções de lista de usuários.

Saiba mais sobre a Segmentação por lista de clientes e a segmentação por público-alvo.

Pré-requisitos

Nem todas as contas estão qualificadas para usar a Segmentação por lista de clientes. Para usar a Segmentação por lista de clientes, sua conta precisa ter os seguintes elementos:

• um bom histórico de compliance com as políticas;
• um bom histórico de pagamentos;

Dependendo dos requisitos que sua conta atende, diferentes recursos estão disponíveis. Consulte a política da Segmentação por lista de clientes para saber mais sobre os requisitos e as restrições de qualificação.

Projetar a integração

Você pode projetar sua integração.

Fluxo de uso

Veja o fluxo recomendado para criar e segmentar uma lista de clientes:

1. Crie uma lista de clientes vazia.

2. Crie um OfflineUserDataJob. É muito mais eficiente criar um único job grande do que vários pequenos.

   Preencha o campo consent de customer_match_user_list_metadata nas solicitações OfflineUserDataJob create. Para solicitações remove, o consentimento não é necessário. A API vai retornar OfflineUserDataJobError.CUSTOMER_NOT_ACCEPTED_CUSTOMER_DATA_TERMS se o consent.ad_user_data ou consent.ad_personalization do job estiver definido como DENIED.

   Se um usuário tiver negado o consentimento, crie um job com uma operação remove para remover os identificadores dele da lista de usuários.

   Se você não tiver o consentimento de usuários específicos, crie um job separado em que não defina o campo consent do customer_match_user_list_metadata do job e adicione identificadores para esses usuários usando operações create para esse job separado.

   Importante :a partir de 6 de março de 2024, se os usuários do EEE não tiverem consentimento, o valor dele será "não consentido". Os dados de usuários do EEE sem consentimento de cookies não serão processados e não poderão ser usados para personalização de anúncios pela Segmentação por lista de clientes. Consulte as Perguntas frequentes e as atualizações do modo de consentimento para mais detalhes.

3. Adicione operações usando o método OfflineUserDataJobService.AddOfflineUserDataJobOperations. Recomendamos adicionar até 10.000 identificadores no total em uma única chamada para otimizar o processamento. Uma única solicitação AddOfflineUserDataJobOperations pode conter no máximo 100.000 identificadores em todos os objetos UserData na lista de operações.

   Por exemplo, se cada um dos objetos UserData tiver um UserIdentifier para hashed_email e outro UserIdentifier para hashed_phone_number, o envio de 5.000 objetos UserData por solicitação é ideal, já que cada solicitação conterá 10.000 identificadores de usuário no total.

   Observação: um objeto UserData representa um único usuário e pode conter vários identificadores de usuário. Adicione um objeto UserIdentifier separado para cada identificador. Por exemplo, um registro com um endereço de e-mail e um número de telefone resulta em um objeto UserData com dois objetos UserIdentifier.

4. Repita a etapa anterior até adicionar todas as operações ou até que o job atinja a capacidade. Não há limites para o número de operações que podem ser adicionadas a um único job. No entanto, recomendamos que não sejam mais de 1.000.000 operações por job para um processamento ideal.

5. Execute o job.

6. A enquete foi enviada corretamente.

7. Verifique a taxa de correspondência.

8. Segmente a lista.

Off-lineUserDataJobService e UserDataService

Há dois serviços disponíveis para fazer upload dos dados da Segmentação por lista de clientes. Selecione o serviço com base no seu caso de uso, já que pode haver limitações para ele.

Serviços de upload da Segmentação por lista de clientes
OfflineUserDataJobService (recomendável)	A maioria dos desenvolvedores usa esse serviço. Ele é otimizado para uploads grandes com alta capacidade de processamento e retorna métricas de sucesso após a conclusão. O foco deste guia é esse serviço.
UserDataService	Esse serviço é otimizado para fazer upload de um pequeno número de identificadores por vez com atualizações esporádicas e não está otimizado para funcionar continuamente. Ela tem um limite de 10 operações por solicitação. Além disso, uma única solicitação não pode conter mais de 100 itens no total em todos os user_identifiers. Para orientações sobre uploads com esse serviço, acesse o guia para gerenciar a integração da Segmentação por lista de clientes. A partir da versão v15 da API Google Ads, preencha o campo consent de customer_match_user_list_metadata nas suas solicitações UploadUserDataRequest create. Para solicitações remove, o consentimento não é necessário. A API vai retornar uma resposta com received_operations_count definido como zero, indicando que a solicitação não foi processada se consent.ad_user_data ou consent.ad_personalization for DENIED. Se um identificador tiver o consentimento de DENIED, será possível solicitar a remoção dele da lista de usuários usando a operação remove de UploadUserDataRequest.

Importante: as atualizações de listas de usuários feitas com UserDataService não aparecem como uploads na interface do Google Ads. Recomendamos que você use o OfflineUserDataJobService se estiver usando a API para gerenciar listas de usuários que também são gerenciadas na interface.

Práticas recomendadas

Lembre-se das práticas recomendadas abaixo ao projetar sua integração da Segmentação por lista de clientes:

• Não tente usar várias contas para modificar uma única lista de usuários. Uma lista de usuários só pode ser modificada pela conta do Google Ads ou do parceiro de dados que a criou.

• Maximize o número de operações por AddOfflineUserDataJobOperationsRequest, até 100.000 identificadores, para evitar erros RESOURCE_EXHAUSTED.

• Não misture operações create e remove no mesmo OfflineUserDataJob. Isso pode resultar em um erro CONFLICTING_OPERATION.

• Ative partial_failure em um AddOfflineUserDataJobOperationsRequest para detectar operações problemáticas antes de executar o job. As operações são validadas quando são enviadas para um OfflineUserDataJob.

• Evite executar simultaneamente vários processos OfflineUserDataJob que modificam a mesma lista de usuários, ou seja, vários jobs cujo CustomerMatchUserListMetadata.user_list apontam para o mesmo nome de recurso. Isso pode resultar em um erro CONCURRENT_MODIFICATION, já que vários jobs não podem operar na mesma lista ao mesmo tempo. Esse erro também pode ocorrer se você tentar modificar uma lista simultaneamente pela interface do Google Ads e pela API Google Ads. Isso não se aplica a adicionar operações a um job PENDING, o que pode ser feito a qualquer momento antes do início do job.

• Se você tiver milhares de operações para aplicar, crie uma OfflineUserDataJob contendo todas as operações. Não crie vários jobs com apenas algumas centenas de operações cada e execute-os sequencialmente ou simultaneamente. Um único job grande com todas as operações é muito mais eficiente do que vários jobs pequenos e reduz as chances de você encontrar erros no fluxo de trabalho.

Para ideias de como aproveitar suas listas de clientes para ter a segmentação ideal, acesse a Central de Ajuda.

Criar uma lista de clientes

Primeiro, crie uma lista de clientes com o UserListService. Para criar listas de clientes, defina o campo crm_based_user_list no objeto user_list. O campo crm_based_user_list pode ser definido em tipos de campanha compatíveis com a segmentação de listas de clientes:

Segmentação por lista de clientes em diferentes tipos de campanha
Rede de pesquisa	Os anúncios são veiculados na rede de pesquisa.
Rede de Display	Os anúncios serão exibidos na Rede de Display e no Gmail somente se houver criativos de PPG.
Inclusão da Rede de Display em campanhas de pesquisa	Os anúncios são veiculados na rede de pesquisa e no Gmail somente se houver criativos GSP.
Campanhas de vídeo	Os anúncios são exibidos no YouTube somente se houver anúncios TrueView in-stream.
Campanhas do Shopping	Os anúncios aparecem na guia "Shopping".

crm_based_user_list contém três campos:

• app_id: uma string que identifica exclusivamente o app para dispositivos móveis de que os dados foram coletados. Isso é necessário ao criar CrmBasedUserList para fazer upload de IDs de publicidade móvel.

• upload_key_type: um tipo de chave correspondente da lista, que pode ser CONTACT_INFO, CRM_ID ou MOBILE_ADVERTISING_ID. Não é permitido misturar tipos de dados na mesma lista. Este campo é obrigatório para todas as listas de clientes.

• data_source_type: a fonte de dados da lista. O valor padrão é FIRST_PARTY. Os clientes da lista de permissões podem criar listas de clientes provenientes de terceiros.

O atributo membership_life_span da lista de usuários permite definir o período, em dias, em que um usuário é considerado como estando na lista. Os tipos de lista de clientes permitem definir membership_life_span como 10.000 para indicar que não há expiração.

O atributo membership_status define se a lista aceita novos usuários.

Exemplo de código para criar uma lista de clientes

Java

private String createCustomerMatchUserList(GoogleAdsClient googleAdsClient, long customerId) {
  // Creates the new user list.
  UserList userList =
      UserList.newBuilder()
          .setName("Customer Match list #" + getPrintableDateTime())
          .setDescription("A list of customers that originated from email addresses")
          // Customer Match user lists can use a membership life span of 10,000 to indicate
          // unlimited; otherwise normal values apply.
          // Sets the membership life span to 30 days.
          .setMembershipLifeSpan(30)
          // Sets the upload key type to indicate the type of identifier that will be used to
          // add users to the list. This field is immutable and required for a CREATE operation.
          .setCrmBasedUserList(
              CrmBasedUserListInfo.newBuilder()
                  .setUploadKeyType(CustomerMatchUploadKeyType.CONTACT_INFO))
          .build();

  // Creates the operation.
  UserListOperation operation = UserListOperation.newBuilder().setCreate(userList).build();

  // Creates the service client.
  try (UserListServiceClient userListServiceClient =
      googleAdsClient.getLatestVersion().createUserListServiceClient()) {
    // Adds the user list.
    MutateUserListsResponse response =
        userListServiceClient.mutateUserLists(
            Long.toString(customerId), ImmutableList.of(operation));
    // Prints the response.
    System.out.printf(
        "Created Customer Match user list with resource name: %s.%n",
        response.getResults(0).getResourceName());
    return response.getResults(0).getResourceName();
  }
}
AddCustomerMatchUserList.java
      

C#

private string CreateCustomerMatchUserList(GoogleAdsClient client, long customerId)
{
    // Get the UserListService.
    UserListServiceClient service = client.GetService(Services.V18.UserListService);

    // Creates the user list.
    UserList userList = new UserList()
    {
        Name = $"Customer Match list# {ExampleUtilities.GetShortRandomString()}",
        Description = "A list of customers that originated from email and physical" +
            " addresses",
        // Customer Match user lists can use a membership life span of 10000 to
        // indicate unlimited; otherwise normal values apply.
        // Sets the membership life span to 30 days.
        MembershipLifeSpan = 30,
        CrmBasedUserList = new CrmBasedUserListInfo()
        {
            UploadKeyType = CustomerMatchUploadKeyType.ContactInfo
        }
    };
    // Creates the user list operation.
    UserListOperation operation = new UserListOperation()
    {
        Create = userList
    };

    // Issues a mutate request to add the user list and prints some information.
    MutateUserListsResponse response = service.MutateUserLists(
        customerId.ToString(), new[] { operation });
    string userListResourceName = response.Results[0].ResourceName;
    Console.WriteLine($"User list with resource name '{userListResourceName}' " +
        $"was created.");
    return userListResourceName;
}
AddCustomerMatchUserList.cs
      

PHP

private static function createCustomerMatchUserList(
    GoogleAdsClient $googleAdsClient,
    int $customerId
): string {
    // Creates the user list.
    $userList = new UserList([
        'name' => 'Customer Match list #' . Helper::getPrintableDatetime(),
        'description' => 'A list of customers that originated from email '
            . 'and physical addresses',
        // Customer Match user lists can use a membership life span of 10000 to
        // indicate unlimited; otherwise normal values apply.
        // Sets the membership life span to 30 days.
        'membership_life_span' => 30,
        'crm_based_user_list' => new CrmBasedUserListInfo([
            // Sets the upload key type to indicate the type of identifier that will be used to
            // add users to the list. This field is immutable and required for a CREATE
            // operation.
            'upload_key_type' => CustomerMatchUploadKeyType::CONTACT_INFO
        ])
    ]);

    // Creates the user list operation.
    $operation = new UserListOperation();
    $operation->setCreate($userList);

    // Issues a mutate request to add the user list and prints some information.
    $userListServiceClient = $googleAdsClient->getUserListServiceClient();
    $response = $userListServiceClient->mutateUserLists(
        MutateUserListsRequest::build($customerId, [$operation])
    );
    $userListResourceName = $response->getResults()[0]->getResourceName();
    printf("User list with resource name '%s' was created.%s", $userListResourceName, PHP_EOL);

    return $userListResourceName;
}
AddCustomerMatchUserList.php
      

Python

def create_customer_match_user_list(client, customer_id):
    """Creates a Customer Match user list.

    Args:
        client: The Google Ads client.
        customer_id: The ID for the customer that owns the user list.

    Returns:
        The string resource name of the newly created user list.
    """
    # Creates the UserListService client.
    user_list_service_client = client.get_service("UserListService")

    # Creates the user list operation.
    user_list_operation = client.get_type("UserListOperation")

    # Creates the new user list.
    user_list = user_list_operation.create
    user_list.name = f"Customer Match list #{uuid.uuid4()}"
    user_list.description = (
        "A list of customers that originated from email and physical addresses"
    )
    # Sets the upload key type to indicate the type of identifier that is used
    # to add users to the list. This field is immutable and required for a
    # CREATE operation.
    user_list.crm_based_user_list.upload_key_type = (
        client.enums.CustomerMatchUploadKeyTypeEnum.CONTACT_INFO
    )
    # Customer Match user lists can set an unlimited membership life span;
    # to do so, use the special life span value 10000. Otherwise, membership
    # life span must be between 0 and 540 days inclusive. See:
    # https://developers.devsite.corp.google.com/google-ads/api/reference/rpc/latest/UserList#membership_life_span
    # Sets the membership life span to 30 days.
    user_list.membership_life_span = 30

    response = user_list_service_client.mutate_user_lists(
        customer_id=customer_id, operations=[user_list_operation]
    )
    user_list_resource_name = response.results[0].resource_name
    print(
        f"User list with resource name '{user_list_resource_name}' was created."
    )

    return user_list_resource_name
add_customer_match_user_list.py
      

Ruby

def create_customer_match_user_list(client, customer_id)
  # Creates the user list.
  operation = client.operation.create_resource.user_list do |ul|
    ul.name = "Customer Match List #{(Time.new.to_f * 1000).to_i}"
    ul.description = "A list of customers that originated from email and " \
      "physical addresses"
    # Customer Match user lists can use a membership life span of 10000 to
    # indicate unlimited; otherwise normal values apply.
    # Sets the membership life span to 30 days.
    ul.membership_life_span = 30
    ul.crm_based_user_list = client.resource.crm_based_user_list_info do |crm|
      crm.upload_key_type = :CONTACT_INFO
    end
  end

  # Issues a mutate request to add the user list and prints some information.
  response = client.service.user_list.mutate_user_lists(
    customer_id: customer_id,
    operations: [operation],
  )

  # Prints out some information about the newly created user list.
  resource_name = response.results.first.resource_name
  puts "User list with resource name #{resource_name} was created."

  resource_name
end
add_customer_match_user_list.rb
      

Perl

sub create_customer_match_user_list {
  my ($api_client, $customer_id) = @_;

  # Create the user list.
  my $user_list = Google::Ads::GoogleAds::V18::Resources::UserList->new({
      name        => "Customer Match list #" . uniqid(),
      description =>
        "A list of customers that originated from email and physical addresses",
      # Customer Match user lists can use a membership life span of 10000 to
      # indicate unlimited; otherwise normal values apply.
      # Set the membership life span to 30 days.
      membershipLifeSpan => 30,
      # Set the upload key type to indicate the type of identifier that will be
      # used to add users to the list. This field is immutable and required for
      # a CREATE operation.
      crmBasedUserList =>
        Google::Ads::GoogleAds::V18::Common::CrmBasedUserListInfo->new({
          uploadKeyType => CONTACT_INFO
        })});

  # Create the user list operation.
  my $user_list_operation =
    Google::Ads::GoogleAds::V18::Services::UserListService::UserListOperation->
    new({
      create => $user_list
    });

  # Issue a mutate request to add the user list and print some information.
  my $user_lists_response = $api_client->UserListService()->mutate({
      customerId => $customer_id,
      operations => [$user_list_operation]});
  my $user_list_resource_name =
    $user_lists_response->{results}[0]{resourceName};
  printf "User list with resource name '%s' was created.\n",
    $user_list_resource_name;

  return $user_list_resource_name;
}
add_customer_match_user_list.pl
      

Adicionar dados do cliente

Importante :de acordo com a política, você só pode fazer upload de dados próprios (próprios). Não é possível comprar listas de e-mail de terceiros e fazer upload delas na conta.

As três chaves de correspondência principais são o endereço de e-mail, o endereço de correspondência e o número de telefone. É possível usar o ID do usuário e o ID do dispositivo móvel como chaves de correspondência, mas essas soluções são menos preparadas para o futuro, já que dependem de cookies e do ID do dispositivo. Recomendamos que você faça o upload dos dados de contato do usuário, como endereço de e-mail, endereço de correspondência e número de telefone, quando possível, em vez de códigos de CRM ou de dispositivos móveis.

Cada lista de usuários pode conter apenas um único tipo de dados do cliente, conforme especificado pelo campo CrmBasedUserListInfo.upload_key_type. Além disso, um objeto UserData, que representa um único usuário, pode conter até 20 identificadores de usuário, cada um com seu próprio objeto UserIdentifier. Mais de 20 identificadores resulta em um erro TOO_MANY_USER_IDENTIFIERS.

O Google Ads só usa uma lista de usuários segmentados por lista de clientes para segmentação quando ela atinge um limite mínimo de usuários ativos no momento da veiculação do anúncio. "Usuários ativos" refere-se ao número de usuários na sua lista que estão ativos no Gmail, na Pesquisa, no YouTube ou na Rede de Display. Faça o upload de pelo menos 5.000 membros para aumentar a chance de ter usuários ativos suficientes para segmentação.

Fazer upload dos dados de contato do usuário

Para fazer o upload de endereços de e-mail, endereços de correspondência ou números de telefone de usuários, defina upload_key_type como CONTACT_INFO. As informações de contato precisam estar associadas a uma Conta do Google para serem correspondidas, e as contas corporativas, como o Google Workspace, não podem ser segmentadas.

Por questões de privacidade, os endereços de e-mail, nomes, sobrenomes e números de telefone precisam ser criptografados com hash usando o algoritmo SHA-256 antes de serem enviados. Para padronizar os resultados do hash, antes de aplicar hash a um desses valores, realize as seguintes tarefas:

• Remova os espaços em branco à esquerda e à direita.
• Para nomes, endereços de e-mail e endereços de correspondência: converta o texto em letras minúsculas.
• Para números de telefone: converta cada número de telefone para o formato E.164 antes de fazer o hash. Esse formato representa um número de telefone como um número de até 15 dígitos começando com um sinal +, por exemplo, [phone] ou [phone]. O sinal + principal pode ser omitido.

Para endereços de e-mail, não é necessário remover todos os pontos (.) anteriores ao nome de domínio nos endereços de e-mail gmail.com e googlemail.com porque eles ainda são aceitos.

Se os dados de contato não estiverem formatados corretamente antes do hash, a API ainda vai aceitar essas informações, mas não vai ser possível fazer a correspondência com um cliente.

Se você quiser fazer o upload de dados de endereço de correspondência, precisará incluir pelo menos:

• Código do país
• Código postal
• Nome com hash
• Sobrenome com hash

Se algum desses campos estiver ausente, não será possível fazer a correspondência do endereço.

Embora as listas de clientes possam conter apenas um upload_key_type, vários tipos de dados de contato podem ser enviados para um upload_key_type de CONTACT_INFO. Isso é recomendado para aumentar as taxas de correspondência.

Fazer upload dos IDs de CRM

Para preencher a lista de clientes com IDs do CRM, defina upload_key_type como CRM_ID. Os IDs do CRM são associados a um ID de usuário gerado e atribuído pelo anunciante. Isso é semelhante ao upload de instâncias MOBILE_ADVERTISING_ID, mas você preenche o campo third_party_user_id do objeto UserIdentifier.

Fazer upload de IDs de dispositivos móveis

Assim como na Segmentação por lista de clientes com e-mails, é possível fazer a Segmentação por lista de clientes usando os IDs de dispositivos móveis do Identificador de publicidade (IDFA) ou do ID de publicidade do Google (AAID). Para isso, especifique a propriedade app_id e defina upload_key_type como MOBILE_ADVERTISING_ID antes de usar uma lista de usuários para a Segmentação por lista de clientes com IDs de dispositivos móveis.

Exemplo de código

O exemplo a seguir usa um OfflineUserDataJobOperation para anexar as informações de contato do cliente a uma lista de clientes.

Java

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys "email",
// "phone", "firstName", "lastName", "countryCode", and "postalCode". In your application, this
// data might come from a file or a database.
List<Map<String, String>> rawRecords = new ArrayList<>();
// The first user data has an email address and a phone number.
Map<String, String> rawRecord1 =
    ImmutableMap.<String, String>builder()
        .put("email", "[e-mail]")
        // Phone number to be converted to E.164 format, with a leading '+' as required. This
        // includes whitespace that will be removed later.
        .put("phone", "[phone]")
        .build();
// The second user data has an email address, a mailing address, and a phone number.
Map<String, String> rawRecord2 =
    ImmutableMap.<String, String>builder()
        // Email address that includes a period (.) before the domain.
        .put("email", "[e-mail]")
        // Address that includes all four required elements: first name, last name, country
        // code, and postal code.
        .put("firstName", "Alex")
        .put("lastName", "Quinn")
        .put("countryCode", "US")
        .put("postalCode", "94045")
        // Phone number to be converted to E.164 format, with a leading '+' as required.
        .put("phone", "[phone]")
        .build();
// The third user data only has an email address.
Map<String, String> rawRecord3 =
    ImmutableMap.<String, String>builder().put("email", "[e-mail]").build();
// Adds the raw records to the raw input list.
rawRecords.add(rawRecord1);
rawRecords.add(rawRecord2);
rawRecords.add(rawRecord3);

// Iterates over the raw input list and creates a UserData object for each record.
List<UserData> userDataList = new ArrayList<>();
for (Map<String, String> rawRecord : rawRecords) {
  // Creates a builder for the UserData object that represents a member of the user list.
  UserData.Builder userDataBuilder = UserData.newBuilder();
  // Checks if the record has email, phone, or address information, and adds a SEPARATE
  // UserIdentifier object for each one found. For example, a record with an email address and a
  // phone number will result in a UserData with two UserIdentifiers.

  // IMPORTANT: Since the identifier attribute of UserIdentifier
  // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is a
  // oneof
  // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only ONE of
  // hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId, or addressInfo. Setting more
  // than one of these attributes on the same UserIdentifier will clear all the other members
  // of the oneof. For example, the following code is INCORRECT and will result in a
  // UserIdentifier with ONLY a hashedPhoneNumber.
  //
  // UserIdentifier incorrectlyPopulatedUserIdentifier =
  //     UserIdentifier.newBuilder()
  //         .setHashedEmail("...")
  //         .setHashedPhoneNumber("...")
  //         .build();
  //
  // The separate 'if' statements below demonstrate the correct approach for creating a UserData
  // for a member with multiple UserIdentifiers.

  // Checks if the record has an email address, and if so, adds a UserIdentifier for it.
  if (rawRecord.containsKey("email")) {
    UserIdentifier hashedEmailIdentifier =
        UserIdentifier.newBuilder()
            .setHashedEmail(normalizeAndHash(sha256Digest, rawRecord.get("email"), true))
            .build();
    // Adds the hashed email identifier to the UserData object's list.
    userDataBuilder.addUserIdentifiers(hashedEmailIdentifier);
  }

  // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
  if (rawRecord.containsKey("phone")) {
    UserIdentifier hashedPhoneNumberIdentifier =
        UserIdentifier.newBuilder()
            .setHashedPhoneNumber(normalizeAndHash(sha256Digest, rawRecord.get("phone"), true))
            .build();
    // Adds the hashed phone number identifier to the UserData object's list.
    userDataBuilder.addUserIdentifiers(hashedPhoneNumberIdentifier);
  }

  // Checks if the record has all the required mailing address elements, and if so, adds a
  // UserIdentifier for the mailing address.
  if (rawRecord.containsKey("firstName")) {
    // Checks if the record contains all the other required elements of a mailing address.
    Set<String> missingAddressKeys = new HashSet<>();
    for (String addressKey : new String[] {"lastName", "countryCode", "postalCode"}) {
      if (!rawRecord.containsKey(addressKey)) {
        missingAddressKeys.add(addressKey);
      }
    }

    if (!missingAddressKeys.isEmpty()) {
      System.out.printf(
          "Skipping addition of mailing address information because the following required keys"
              + " are missing: %s%n",
          missingAddressKeys);
    } else {
      // Creates an OfflineUserAddressInfo object that contains all the required elements of a
      // mailing address.
      OfflineUserAddressInfo addressInfo =
          OfflineUserAddressInfo.newBuilder()
              .setHashedFirstName(
                  normalizeAndHash(sha256Digest, rawRecord.get("firstName"), false))
              .setHashedLastName(
                  normalizeAndHash(sha256Digest, rawRecord.get("lastName"), false))
              .setCountryCode(rawRecord.get("countryCode"))
              .setPostalCode(rawRecord.get("postalCode"))
              .build();
      UserIdentifier addressIdentifier =
          UserIdentifier.newBuilder().setAddressInfo(addressInfo).build();
      // Adds the address identifier to the UserData object's list.
      userDataBuilder.addUserIdentifiers(addressIdentifier);
    }
  }

  if (!userDataBuilder.getUserIdentifiersList().isEmpty()) {
    // Builds the UserData and adds it to the list.
    userDataList.add(userDataBuilder.build());
  }
}

// Creates the operations to add users.
List<OfflineUserDataJobOperation> operations = new ArrayList<>();
for (UserData userData : userDataList) {
  operations.add(OfflineUserDataJobOperation.newBuilder().setCreate(userData).build());
}
AddCustomerMatchUserList.java
      

C#

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys
// "email", "phone", "firstName", "lastName", "countryCode", and "postalCode".
// In your application, this data might come from a file or a database.
List<Dictionary<string, string>> rawRecords = new List<Dictionary<string, string>>();

// The first user data has an email address and a phone number.
Dictionary<string, string> rawRecord1 = new Dictionary<string, string>();
rawRecord1.Add("email", "[e-mail]");
// Phone number to be converted to E.164 format, with a leading '+' as required.
// This includes whitespace that will be removed later.
rawRecord1.Add("phone", "[phone]");

// The second user data has an email address, a mailing address, and a phone number.
Dictionary<string, string> rawRecord2 = new Dictionary<string, string>();
// Email address that includes a period (.) before the Gmail domain.
rawRecord2.Add("email", "[e-mail]");
// Address that includes all four required elements: first name, last name, country
// code, and postal code.
rawRecord2.Add("firstName", "Alex");
rawRecord2.Add("lastName", "Quinn");
rawRecord2.Add("countryCode", "US");
rawRecord2.Add("postalCode", "94045");
// Phone number to be converted to E.164 format, with a leading '+' as required.
// This includes whitespace that will be removed later.
rawRecord2.Add("phone", "[phone]");

// The third user data only has an email address.
Dictionary<string, string> rawRecord3 = new Dictionary<string, string>();
rawRecord3.Add("email", "[e-mail]");

// Adds the raw records to the raw input list.
rawRecords.Add(rawRecord1);
rawRecords.Add(rawRecord2);
rawRecords.Add(rawRecord3);

// Iterates over the raw input list and creates a UserData object for each record.
List<UserData> userDataList = new List<UserData>();
foreach (Dictionary<string, string> rawRecord in rawRecords) {
    // Creates a UserData object that represents a member of the user list.
    UserData userData = new UserData();
    // Checks if the record has email, phone, or address information, and adds a
    // SEPARATE UserIdentifier object for each one found.
    // For example, a record with an email address and a phone number will result in a
    // UserData with two UserIdentifiers.

    // IMPORTANT: Since the identifier attribute of UserIdentifier
    // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
    // is a oneof
    // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set
    // only ONE of hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId,
    // or addressInfo.
    // Setting more than one of these attributes on the same UserIdentifier will clear
    // all the other members of the oneof.
    // For example, the following code is INCORRECT and will result in a UserIdentifier
    // with ONLY a hashedPhoneNumber.
    //
    // UserIdentifier incorrectlyPopulatedUserIdentifier = new UserIdentifier()
    // {
    //      HashedEmail = "...",
    //      HashedPhoneNumber = "..."
    // };
    //
    // The separate 'if' statements below demonstrate the correct approach for creating
    // a UserData for a member with multiple UserIdentifiers.

    // Checks if the record has an email address, and if so, adds a UserIdentifier
    // for it.
    if (rawRecord.ContainsKey("email")) {
        UserIdentifier hashedEmailIdentifier = new UserIdentifier()
        {
            HashedEmail = NormalizeAndHash(rawRecord["email"], true)
        };

        userData.UserIdentifiers.Add(hashedEmailIdentifier);
    }

    // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
    if (rawRecord.ContainsKey("phone")) {
        UserIdentifier hashedPhoneNumberIdentifier = new UserIdentifier()
        {
            HashedPhoneNumber = NormalizeAndHash(rawRecord["phone"], true)
        };

        // Adds the hashed phone number identifier to the UserData object's list.
        userData.UserIdentifiers.Add(hashedPhoneNumberIdentifier);
    }

    // Checks if the record has all the required mailing address elements, and if so,
    // adds a UserIdentifier for the mailing address.
    if (rawRecord.ContainsKey("firstName")) {
        // Checks if the record contains all the other required elements of a mailing
        // address.
        HashSet<string> missingAddressKeys = new HashSet<string>();
        foreach (string addressKey in new string[] {"lastName", "countryCode",
            "postalCode"}) {
        if (!rawRecord.ContainsKey(addressKey)) {
            missingAddressKeys.Add(addressKey);
        }
        }

        if (!missingAddressKeys.Any()) {
        Console.WriteLine(
            $"Skipping addition of mailing address information because the following " +
                "required keys are missing: {missingAddressKeys}");
        } else {
            // Creates an OfflineUserAddressInfo object that contains all the required
            // elements of a mailing address.
            OfflineUserAddressInfo addressInfo = new OfflineUserAddressInfo()
            {
                HashedFirstName = NormalizeAndHash(rawRecord["firstName"]),
                HashedLastName = NormalizeAndHash(rawRecord["lastName"]),
                CountryCode = rawRecord["countryCode"],
                PostalCode = rawRecord["postalCode"]
            };

            UserIdentifier addressIdentifier = new UserIdentifier()
            {
                AddressInfo = addressInfo
            };

            // Adds the address identifier to the UserData object's list.
            userData.UserIdentifiers.Add(addressIdentifier);
        }
    }

    if (userData.UserIdentifiers.Any())
    {
        userDataList.Add(userData);
    }
}

// Creates the operations to add the users.
List<OfflineUserDataJobOperation> operations = new List<OfflineUserDataJobOperation>();
foreach(UserData userData in userDataList)
{
    operations.Add(new OfflineUserDataJobOperation()
    {
        Create = userData
    });
}
AddCustomerMatchUserList.cs
      

PHP

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys 'email',
// 'phone', 'firstName', 'lastName', 'countryCode', and 'postalCode'. In your application,
// this data might come from a file or a database.
$rawRecords = [];
// The first user data has an email address and a phone number.
$rawRecord1 = [
    // The first user data has an email address and a phone number.
    'email' => '[e-mail]',
    // Phone number to be converted to E.164 format, with a leading '+' as required. This
    // includes whitespace that will be removed later.
    'phone' => '[phone]'
];
$rawRecords[] = $rawRecord1;

// The second user data has an email address, a mailing address, and a phone number.
$rawRecord2 = [
    // Email address that includes a period (.) before the Gmail domain.
    'email' => '[e-mail]',
    // Address that includes all four required elements: first name, last name, country
    // code, and postal code.
    'firstName' => 'Alex',
    'lastName' => 'Quinn',
    'countryCode' => 'US',
    'postalCode' => '94045',
    // Phone number to be converted to E.164 format, with a leading '+' as required.
    'phone' => '[phone]',
];
$rawRecords[] = $rawRecord2;

// The third user data only has an email address.
$rawRecord3 = ['email' => '[e-mail]'];
$rawRecords[] = $rawRecord3;

// Iterates over the raw input list and creates a UserData object for each record.
$userDataList = [];
foreach ($rawRecords as $rawRecord) {
    // Checks if the record has email, phone, or address information, and adds a SEPARATE
    // UserIdentifier object for each one found. For example, a record with an email address
    // and a phone number will result in a UserData with two UserIdentifiers.

    // IMPORTANT: Since the identifier attribute of UserIdentifier
    // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is
    // a oneof
    // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only
    // ONE of 'hashed_email, 'hashed_phone_number', 'mobile_id', 'third_party_user_id', or
    // 'address_info'.
    // Setting more than one of these attributes on the same UserIdentifier will clear all
    // the other members of the oneof. For example, the following code is INCORRECT and will
    // result in a UserIdentifier with ONLY a 'hashed_phone_number'.
    //
    // $incorrectlyPopulatedUserIdentifier = new UserIdentifier();
    // $incorrectlyPopulatedUserIdentifier->setHashedEmail('...');
    // $incorrectlyPopulatedUserIdentifier->setHashedPhoneNumber('...');
    //
    // The separate 'if' statements below demonstrate the correct approach for creating a
    // UserData for a member with multiple UserIdentifiers.

    $userIdentifiers = [];
    // Checks if the record has an email address, and if so, adds a UserIdentifier for it.
    if (array_key_exists('email', $rawRecord)) {
        $hashedEmailIdentifier = new UserIdentifier([
            'hashed_email' => self::normalizeAndHash($rawRecord['email'], true)
        ]);
        // Adds the hashed email identifier to the user identifiers list.
        $userIdentifiers[] = $hashedEmailIdentifier;
    }

    // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
    if (array_key_exists('phone', $rawRecord)) {
        $hashedPhoneNumberIdentifier = new UserIdentifier([
            'hashed_phone_number' => self::normalizeAndHash($rawRecord['phone'], true)
        ]);
        // Adds the hashed email identifier to the user identifiers list.
        $userIdentifiers[] = $hashedPhoneNumberIdentifier;
    }

    // Checks if the record has all the required mailing address elements, and if so, adds a
    // UserIdentifier for the mailing address.
    if (array_key_exists('firstName', $rawRecord)) {
        // Checks if the record contains all the other required elements of a mailing
        // address.
        $missingAddressKeys = [];
        foreach (['lastName', 'countryCode', 'postalCode'] as $addressKey) {
            if (!array_key_exists($addressKey, $rawRecord)) {
                $missingAddressKeys[] = $addressKey;
            }
        }
        if (!empty($missingAddressKeys)) {
            printf(
                "Skipping addition of mailing address information because the "
                . "following required keys are missing: %s%s",
                json_encode($missingAddressKeys),
                PHP_EOL
            );
        } else {
            // Creates an OfflineUserAddressInfo object that contains all the required
            // elements of a mailing address.
            $addressIdentifier = new UserIdentifier([
               'address_info' => new OfflineUserAddressInfo([
                   'hashed_first_name' => self::normalizeAndHash(
                       $rawRecord['firstName'],
                       false
                   ),
                   'hashed_last_name' => self::normalizeAndHash(
                       $rawRecord['lastName'],
                       false
                   ),
                   'country_code' => $rawRecord['countryCode'],
                   'postal_code' => $rawRecord['postalCode']
               ])
            ]);
            // Adds the address identifier to the user identifiers list.
            $userIdentifiers[] = $addressIdentifier;
        }
    }
    if (!empty($userIdentifiers)) {
        // Builds the UserData and adds it to the list.
        $userDataList[] = new UserData(['user_identifiers' => $userIdentifiers]);
    }
}

// Creates the operations to add users.
$operations = array_map(
    function (UserData $userData) {
        return new OfflineUserDataJobOperation(['create' => $userData]);
    },
    $userDataList
);
AddCustomerMatchUserList.php
      

Python

def build_offline_user_data_job_operations(client):
    """Creates a raw input list of unhashed user information.

    Each element of the list represents a single user and is a dict containing a
    separate entry for the keys "email", "phone", "first_name", "last_name",
    "country_code", and "postal_code". In your application, this data might come
    from a file or a database.

    Args:
        client: The Google Ads client.

    Returns:
        A list containing the operations.
    """
    # The first user data has an email address and a phone number.
    raw_record_1 = {
        "email": "[e-mail]",
        # Phone number to be converted to E.164 format, with a leading '+' as
        # required. This includes whitespace that will be removed later.
        "phone": "[phone]",
    }

    # The second user data has an email address, a mailing address, and a phone
    # number.
    raw_record_2 = {
        # Email address that includes a period (.) before the email domain.
        "email": "[e-mail]",
        # Address that includes all four required elements: first name, last
        # name, country code, and postal code.
        "first_name": "Alex",
        "last_name": "Quinn",
        "country_code": "US",
        "postal_code": "94045",
        # Phone number to be converted to E.164 format, with a leading '+' as
        # required.
        "phone": "[phone]",
    }

    # The third user data only has an email address.
    raw_record_3 = {"email": "[e-mail]"}

    # Adds the raw records to a raw input list.
    raw_records = [raw_record_1, raw_record_2, raw_record_3]

    operations = []
    # Iterates over the raw input list and creates a UserData object for each
    # record.
    for record in raw_records:
        # Creates a UserData object that represents a member of the user list.
        user_data = client.get_type("UserData")

        # Checks if the record has email, phone, or address information, and
        # adds a SEPARATE UserIdentifier object for each one found. For example,
        # a record with an email address and a phone number will result in a
        # UserData with two UserIdentifiers.

        # IMPORTANT: Since the identifier attribute of UserIdentifier
        # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
        # is a oneof
        # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you
        # must set only ONE of hashed_email, hashed_phone_number, mobile_id,
        # third_party_user_id, or address-info. Setting more than one of these
        # attributes on the same UserIdentifier will clear all the other members
        # of the oneof. For example, the following code is INCORRECT and will
        # result in a UserIdentifier with ONLY a hashed_phone_number:

        # incorrect_user_identifier = client.get_type("UserIdentifier")
        # incorrect_user_identifier.hashed_email = "..."
        # incorrect_user_identifier.hashed_phone_number = "..."

        # The separate 'if' statements below demonstrate the correct approach
        # for creating a UserData object for a member with multiple
        # UserIdentifiers.

        # Checks if the record has an email address, and if so, adds a
        # UserIdentifier for it.
        if "email" in record:
            user_identifier = client.get_type("UserIdentifier")
            user_identifier.hashed_email = normalize_and_hash(
                record["email"], True
            )
            # Adds the hashed email identifier to the UserData object's list.
            user_data.user_identifiers.append(user_identifier)

        # Checks if the record has a phone number, and if so, adds a
        # UserIdentifier for it.
        if "phone" in record:
            user_identifier = client.get_type("UserIdentifier")
            user_identifier.hashed_phone_number = normalize_and_hash(
                record["phone"], True
            )
            # Adds the hashed phone number identifier to the UserData object's
            # list.
            user_data.user_identifiers.append(user_identifier)

        # Checks if the record has all the required mailing address elements,
        # and if so, adds a UserIdentifier for the mailing address.
        if "first_name" in record:
            required_keys = ("last_name", "country_code", "postal_code")
            # Checks if the record contains all the other required elements of
            # a mailing address.
            if not all(key in record for key in required_keys):
                # Determines which required elements are missing from the
                # record.
                missing_keys = record.keys() - required_keys
                print(
                    "Skipping addition of mailing address information "
                    "because the following required keys are missing: "
                    f"{missing_keys}"
                )
            else:
                user_identifier = client.get_type("UserIdentifier")
                address_info = user_identifier.address_info
                address_info.hashed_first_name = normalize_and_hash(
                    record["first_name"], False
                )
                address_info.hashed_last_name = normalize_and_hash(
                    record["last_name"], False
                )
                address_info.country_code = record["country_code"]
                address_info.postal_code = record["postal_code"]
                user_data.user_identifiers.append(user_identifier)

        # If the user_identifiers repeated field is not empty, create a new
        # OfflineUserDataJobOperation and add the UserData to it.
        if user_data.user_identifiers:
            operation = client.get_type("OfflineUserDataJobOperation")
            operation.create = user_data
            operations.append(operation)
add_customer_match_user_list.py
      

Ruby

# Create a list of unhashed user data records that we will format in the
# following steps to prepare for the API.
raw_records = [
  # The first user data has an email address and a phone number.
  {
    email: '[e-mail]',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required. This includes whitespace that will be removed later.
    phone: '[phone]',
  },
  # The second user data has an email address, a phone number, and an address.
  {
    # Email address that includes a period (.) before the Gmail domain.
    email: '[e-mail]',
    # Address that includes all four required elements: first name, last
    # name, country code, and postal code.
    first_name: 'Alex',
    last_name: 'Quinn',
    country_code: 'US',
    postal_code: '94045',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required.
    phone: '[phone]',
  },
  # The third user data only has an email address.
  {
    email: '[e-mail]',
  },
]

# Create a UserData for each entry in the raw records.
user_data_list = raw_records.map do |record|
  client.resource.user_data do |data|
    if record[:email]
      data.user_identifiers << client.resource.user_identifier do |ui|
        ui.hashed_email = normalize_and_hash(record[:email], true)
      end
    end
    if record[:phone]
      data.user_identifiers << client.resource.user_identifier do |ui|
        ui.hashed_phone_number = normalize_and_hash(record[:phone], true)
      end
    end
    if record[:first_name]
      # Check that we have all the required information.
      missing_keys = [:last_name, :country_code, :postal_code].reject {|key|
        record[key].nil?
      }
      if missing_keys.empty?
        # If nothing is missing, add the address.
        data.user_identifiers << client.resource.user_identifier do |ui|
          ui.address_identifier = client.resource.offline_user_address_info do |address|
            address.hashed_first_name = normalize_and_hash(record[:first_name])
            address.hashed_last_name = normalize_and_hash(record[:last_name])
            address.country_code = record[:country_code]
            address.postal_code = record[:postal_code]
          end
        end
      else
        # If some data is missing, skip this entry.
        puts "Skipping addition of mailing information because the following keys are missing:" \
          "#{missing_keys}"
      end
    end
  end
end

operations = user_data_list.map do |user_data|
  client.operation.create_resource.offline_user_data_job(user_data)
end
add_customer_match_user_list.rb
      

Perl

  # The first user data has an email address and a phone number.
  my $raw_record_1 = {
    email => '[e-mail]',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required. This includes whitespace that will be removed later.
    phone => '[phone]',
  };

  # The second user data has an email address, a mailing address, and a phone
  # number.
  my $raw_record_2 = {
    # Email address that includes a period (.) before the Gmail domain.
    email => '[e-mail]',
    # Address that includes all four required elements: first name, last
    # name, country code, and postal code.
    firstName   => 'Alex',
    lastName    => 'Quinn',
    countryCode => 'US',
    postalCode  => '94045',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required.
    phone => '[phone]',
  };

  # The third user data only has an email address.
  my $raw_record_3 = {email => '[e-mail]',};

  my $raw_records = [$raw_record_1, $raw_record_2, $raw_record_3];

  my $operations = [];
  foreach my $record (@$raw_records) {
    # Check if the record has email, phone, or address information, and adds a
    # SEPARATE UserIdentifier object for each one found. For example, a record
    # with an email address and a phone number will result in a UserData with two
    # UserIdentifiers.
    #
    # IMPORTANT: Since the identifier attribute of UserIdentifier
    # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
    # is a oneof
    # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set
    # only ONE of hashed_email, hashed_phone_number, mobile_id, third_party_user_id,
    # or address-info. Setting more than one of these attributes on the same UserIdentifier
    # will clear all the other members of the oneof. For example, the following code is
    # INCORRECT and will result in a UserIdentifier with ONLY a hashed_phone_number:
    #
    # my $incorrect_user_identifier = Google::Ads::GoogleAds::V18::Common::UserIdentifier->new({
    #   hashedEmail => '...',
    #   hashedPhoneNumber => '...',
    # });
    #
    # The separate 'if' statements below demonstrate the correct approach for creating a
    # UserData object for a member with multiple UserIdentifiers.

    my $user_identifiers = [];

    # Check if the record has an email address, and if so, add a UserIdentifier for it.
    if (defined $record->{email}) {
      # Add the hashed email identifier to the list of UserIdentifiers.
      push(
        @$user_identifiers,
        Google::Ads::GoogleAds::V18::Common::UserIdentifier->new({
            hashedEmail => normalize_and_hash($record->{email}, 1)}));
    }

    # Check if the record has a phone number, and if so, add a UserIdentifier for it.
    if (defined $record->{phone}) {
      # Add the hashed phone number identifier to the list of UserIdentifiers.
      push(
        @$user_identifiers,
        Google::Ads::GoogleAds::V18::Common::UserIdentifier->new({
            hashedPhoneNumber => normalize_and_hash($record->{phone}, 1)}));
    }

    # Check if the record has all the required mailing address elements, and if so, add
    # a UserIdentifier for the mailing address.
    if (defined $record->{firstName}) {
      my $required_keys = ["lastName", "countryCode", "postalCode"];
      my $missing_keys  = [];

      foreach my $key (@$required_keys) {
        if (!defined $record->{$key}) {
          push(@$missing_keys, $key);
        }
      }

      if (@$missing_keys) {
        print
"Skipping addition of mailing address information because the following"
          . "keys are missing: "
          . join(",", @$missing_keys);
      } else {
        push(
          @$user_identifiers,
          Google::Ads::GoogleAds::V18::Common::UserIdentifier->new({
              addressInfo =>
                Google::Ads::GoogleAds::V18::Common::OfflineUserAddressInfo->
                new({
                  # First and last name must be normalized and hashed.
                  hashedFirstName => normalize_and_hash($record->{firstName}),
                  hashedLastName  => normalize_and_hash($record->{lastName}),
                  # Country code and zip code are sent in plain text.
                  countryCode => $record->{countryCode},
                  postalCode  => $record->{postalCode},
                })}));
      }
    }

    # If the user_identifiers array is not empty, create a new
    # OfflineUserDataJobOperation and add the UserData to it.
    if (@$user_identifiers) {
      my $user_data = Google::Ads::GoogleAds::V18::Common::UserData->new({
          userIdentifiers => [$user_identifiers]});
      push(
        @$operations,
        Google::Ads::GoogleAds::V18::Services::OfflineUserDataJobService::OfflineUserDataJobOperation
          ->new({
            create => $user_data
          }));
    }
  }
add_customer_match_user_list.pl
      

Verificar o upload da lista e a taxa de correspondência

Quando OfflineUserDataJob receber um status SUCCESS, a taxa de correspondência estimada estará disponível no campo operation_metadata.match_rate_range. Se você consultar esse campo antes da conclusão do job, o valor no campo poderá ser zero. Para garantir que sua taxa de correspondência esteja pronta para verificação e que a lista esteja pronta para segmentação, recomendamos consultar o job para conclusão. A conclusão do job pode levar de 10 minutos a 24 horas.

Exemplo de código para verificar o status do job

Java

private void checkJobStatus(
    GoogleAdsClient googleAdsClient, long customerId, String offlineUserDataJobResourceName) {
  try (GoogleAdsServiceClient googleAdsServiceClient =
      googleAdsClient.getLatestVersion().createGoogleAdsServiceClient()) {
    String query =
        String.format(
            "SELECT offline_user_data_job.resource_name, "
                + "offline_user_data_job.id, "
                + "offline_user_data_job.status, "
                + "offline_user_data_job.type, "
                + "offline_user_data_job.failure_reason, "
                + "offline_user_data_job.customer_match_user_list_metadata.user_list "
                + "FROM offline_user_data_job "
                + "WHERE offline_user_data_job.resource_name = '%s'",
            offlineUserDataJobResourceName);
    // Issues the query and gets the GoogleAdsRow containing the job from the response.
    GoogleAdsRow googleAdsRow =
        googleAdsServiceClient
            .search(Long.toString(customerId), query)
            .iterateAll()
            .iterator()
            .next();
    OfflineUserDataJob offlineUserDataJob = googleAdsRow.getOfflineUserDataJob();
    System.out.printf(
        "Offline user data job ID %d with type '%s' has status: %s%n",
        offlineUserDataJob.getId(), offlineUserDataJob.getType(), offlineUserDataJob.getStatus());
    OfflineUserDataJobStatus jobStatus = offlineUserDataJob.getStatus();
    if (OfflineUserDataJobStatus.SUCCESS == jobStatus) {
      // Prints information about the user list.
      printCustomerMatchUserListInfo(
          googleAdsClient,
          customerId,
          offlineUserDataJob.getCustomerMatchUserListMetadata().getUserList());
    } else if (OfflineUserDataJobStatus.FAILED == jobStatus) {
      System.out.printf("  Failure reason: %s%n", offlineUserDataJob.getFailureReason());
    } else if (OfflineUserDataJobStatus.PENDING == jobStatus
        || OfflineUserDataJobStatus.RUNNING == jobStatus) {
      System.out.println();
      System.out.printf(
          "To check the status of the job periodically, use the following GAQL query with"
              + " GoogleAdsService.search:%n%s%n",
          query);
    }
  }
}
AddCustomerMatchUserList.java
      

C#

private static void CheckJobStatusAndPrintResults(GoogleAdsClient client, long customerId,
    string offlineUserDataJobResourceName)
{
    // Get the GoogleAdsService.
    GoogleAdsServiceClient service = client.GetService(Services.V18.GoogleAdsService);

    string query = "SELECT offline_user_data_job.resource_name, " +
        "offline_user_data_job.id, offline_user_data_job.status, " +
        "offline_user_data_job.type, offline_user_data_job.failure_reason " +
        "offline_user_data_job.customer_match_user_list_metadata_user_list " +
        "FROM offline_user_data_job WHERE " +
        $"offline_user_data_job.resource_name = '{offlineUserDataJobResourceName}'";

    // Issues the query and gets the GoogleAdsRow containing the job from the response.
    GoogleAdsRow googleAdsRow = service.Search(customerId.ToString(), query).First();

    OfflineUserDataJob offlineUserDataJob = googleAdsRow.OfflineUserDataJob;
    Console.WriteLine($"Offline user data job ID {offlineUserDataJob.Id} with type " +
        $"'{offlineUserDataJob.Type}' has status: {offlineUserDataJob.Status}");

    switch (offlineUserDataJob.Status)
    {
        case OfflineUserDataJobStatus.Success:
            // Prints information about the user list.
            PrintCustomerMatchUserListInfo(client, customerId,
                offlineUserDataJob.CustomerMatchUserListMetadata.UserList);
            break;

        case OfflineUserDataJobStatus.Failed:
            Console.WriteLine($"  Failure reason: {offlineUserDataJob.FailureReason}");
            break;

        case OfflineUserDataJobStatus.Pending:
        case OfflineUserDataJobStatus.Running:
            Console.WriteLine("To check the status of the job periodically, use the " +
                $"following GAQL query with GoogleAdsService.search:\n\n{query}");
            break;
    }
}
AddCustomerMatchUserList.cs
      

PHP

private static function checkJobStatus(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    string $offlineUserDataJobResourceName
) {
    $googleAdsServiceClient = $googleAdsClient->getGoogleAdsServiceClient();

    // Creates a query that retrieves the offline user data job.
    $query = "SELECT offline_user_data_job.resource_name, "
          . "offline_user_data_job.id, "
          . "offline_user_data_job.status, "
          . "offline_user_data_job.type, "
          . "offline_user_data_job.failure_reason, "
          . "offline_user_data_job.customer_match_user_list_metadata.user_list "
          . "FROM offline_user_data_job "
          . "WHERE offline_user_data_job.resource_name = '$offlineUserDataJobResourceName'";

    // Issues a search request to get the GoogleAdsRow containing the job from the response.
    /** @var GoogleAdsRow $googleAdsRow */
    $googleAdsRow =
        $googleAdsServiceClient->search(SearchGoogleAdsRequest::build($customerId, $query))
            ->getIterator()
            ->current();
    $offlineUserDataJob = $googleAdsRow->getOfflineUserDataJob();

    // Prints out some information about the offline user data job.
    $offlineUserDataJobStatus = $offlineUserDataJob->getStatus();
    printf(
        "Offline user data job ID %d with type '%s' has status: %s.%s",
        $offlineUserDataJob->getId(),
        OfflineUserDataJobType::name($offlineUserDataJob->getType()),
        OfflineUserDataJobStatus::name($offlineUserDataJobStatus),
        PHP_EOL
    );

    if ($offlineUserDataJobStatus === OfflineUserDataJobStatus::SUCCESS) {
        // Prints information about the user list.
        self::printCustomerMatchUserListInfo(
            $googleAdsClient,
            $customerId,
            $offlineUserDataJob->getCustomerMatchUserListMetadata()->getUserList()
        );
    } elseif ($offlineUserDataJobStatus === OfflineUserDataJobStatus::FAILED) {
        printf("  Failure reason: %s.%s", $offlineUserDataJob->getFailureReason(), PHP_EOL);
    } elseif (
        $offlineUserDataJobStatus === OfflineUserDataJobStatus::PENDING
        || $offlineUserDataJobStatus === OfflineUserDataJobStatus::RUNNING
    ) {
        printf(
            '%1$sTo check the status of the job periodically, use the following GAQL query with'
            . ' GoogleAdsService.search:%1$s%2$s%1$s',
            PHP_EOL,
            $query
        );
    }
}
AddCustomerMatchUserList.php
      

Python

def check_job_status(client, customer_id, offline_user_data_job_resource_name):
    """Retrieves, checks, and prints the status of the offline user data job.

    If the job is completed successfully, information about the user list is
    printed. Otherwise, a GAQL query will be printed, which can be used to
    check the job status at a later date.

    Offline user data jobs may take 6 hours or more to complete, so checking the
    status periodically, instead of waiting, can be more efficient.

    Args:
        client: The Google Ads client.
        customer_id: The ID for the customer that owns the user list.
        offline_user_data_job_resource_name: The resource name of the offline
            user data job to get the status of.
    """
    query = f"""
        SELECT
          offline_user_data_job.resource_name,
          offline_user_data_job.id,
          offline_user_data_job.status,
          offline_user_data_job.type,
          offline_user_data_job.failure_reason,
          offline_user_data_job.customer_match_user_list_metadata.user_list
        FROM offline_user_data_job
        WHERE offline_user_data_job.resource_name =
          '{offline_user_data_job_resource_name}'
        LIMIT 1"""

    # Issues a search request using streaming.
    google_ads_service = client.get_service("GoogleAdsService")
    results = google_ads_service.search(customer_id=customer_id, query=query)
    offline_user_data_job = next(iter(results)).offline_user_data_job
    status_name = offline_user_data_job.status.name
    user_list_resource_name = (
        offline_user_data_job.customer_match_user_list_metadata.user_list
    )

    print(
        f"Offline user data job ID '{offline_user_data_job.id}' with type "
        f"'{offline_user_data_job.type_.name}' has status: {status_name}"
    )

    if status_name == "SUCCESS":
        print_customer_match_user_list_info(
            client, customer_id, user_list_resource_name
        )
    elif status_name == "FAILED":
        print(f"\tFailure Reason: {offline_user_data_job.failure_reason}")
    elif status_name in ("PENDING", "RUNNING"):
        print(
            "To check the status of the job periodically, use the following "
            f"GAQL query with GoogleAdsService.Search: {query}"
        )
add_customer_match_user_list.py
      

Ruby

def check_job_status(client, customer_id, offline_user_data_job)
  query = <<~QUERY
    SELECT
      offline_user_data_job.id,
      offline_user_data_job.status,
      offline_user_data_job.type,
      offline_user_data_job.failure_reason,
      offline_user_data_job.customer_match_user_list_metadata.user_list
    FROM
      offline_user_data_job
    WHERE
      offline_user_data_job.resource_name = '#{offline_user_data_job}'
  QUERY

  row = client.service.google_ads.search(
    customer_id: customer_id,
    query: query,
  ).first

  job = row.offline_user_data_job
  puts "Offline user data job ID #{job.id} with type '#{job.type}' has status: #{job.status}."

  case job.status
  when :SUCCESS
    print_customer_match_user_list(client, customer_id, job.customer_match_user_list_metadata.user_list)
  when :FAILED
    puts "  Failure reason: #{job.failure_reason}"
  else
    puts "  To check the status of the job periodically, use the following GAQL " \
      "query with GoogleAdsService.search:"
    puts query
  end
end
add_customer_match_user_list.rb
      

Perl

sub check_job_status() {
  my ($api_client, $customer_id, $offline_user_data_job_resource_name) = @_;

  my $search_query =
    "SELECT offline_user_data_job.resource_name, " .
    "offline_user_data_job.id, offline_user_data_job.status, " .
    "offline_user_data_job.type, offline_user_data_job.failure_reason, " .
    "offline_user_data_job.customer_match_user_list_metadata.user_list " .
    "FROM offline_user_data_job " .
    "WHERE offline_user_data_job.resource_name = " .
    "$offline_user_data_job_resource_name LIMIT 1";

  my $search_request =
    Google::Ads::GoogleAds::V18::Services::GoogleAdsService::SearchGoogleAdsRequest
    ->new({
      customerId => $customer_id,
      query      => $search_query
    });

  # Get the GoogleAdsService.
  my $google_ads_service = $api_client->GoogleAdsService();

  my $iterator = Google::Ads::GoogleAds::Utils::SearchGoogleAdsIterator->new({
    service => $google_ads_service,
    request => $search_request
  });

  # The results have exactly one row.
  my $google_ads_row        = $iterator->next;
  my $offline_user_data_job = $google_ads_row->{offlineUserDataJob};
  my $status                = $offline_user_data_job->{status};

  printf
    "Offline user data job ID %d with type %s has status: %s.\n",
    $offline_user_data_job->{id},
    $offline_user_data_job->{type},
    $status;

  if ($status eq SUCCESS) {
    print_customer_match_user_list_info($api_client, $customer_id,
      $offline_user_data_job->{customerMatchUserListMetadata}{userList});
  } elsif ($status eq FAILED) {
    print "Failure reason: $offline_user_data_job->{failure_reason}";
  } elsif (grep /$status/, (PENDING, RUNNING)) {
    print
      "To check the status of the job periodically, use the following GAQL " .
      "query with the GoogleAdsService->search() method:\n$search_query\n";
  }

  return 1;
}
add_customer_match_user_list.pl
      

Para verificar o tamanho da lista, consulte o recurso user_list.

Exemplo de código para consultar o recurso user_list

Java

try (GoogleAdsServiceClient googleAdsServiceClient =
    googleAdsClient.getLatestVersion().createGoogleAdsServiceClient()) {
  // Creates a query that retrieves the user list.
  String query =
      String.format(
          "SELECT user_list.size_for_display, user_list.size_for_search "
              + "FROM user_list "
              + "WHERE user_list.resource_name = '%s'",
          userListResourceName);

  // Constructs the SearchGoogleAdsStreamRequest.
  SearchGoogleAdsStreamRequest request =
      SearchGoogleAdsStreamRequest.newBuilder()
          .setCustomerId(Long.toString(customerId))
          .setQuery(query)
          .build();

  // Issues the search stream request.
  ServerStream<SearchGoogleAdsStreamResponse> stream =
      googleAdsServiceClient.searchStreamCallable().call(request);
AddCustomerMatchUserList.java
      

C#

 // Get the GoogleAdsService.
 GoogleAdsServiceClient service =
     client.GetService(Services.V18.GoogleAdsService);

 // Creates a query that retrieves the user list.
 string query =
     "SELECT user_list.size_for_display, user_list.size_for_search " +
     "FROM user_list " +
     $"WHERE user_list.resource_name = '{userListResourceName}'";
 // Issues a search stream request.
 service.SearchStream(customerId.ToString(), query,
    delegate (SearchGoogleAdsStreamResponse resp)
    {
        // Display the results.
        foreach (GoogleAdsRow userListRow in resp.Results)
        {
            UserList userList = userListRow.UserList;
            Console.WriteLine("The estimated number of users that the user list " +
                $"'{userList.ResourceName}' has is {userList.SizeForDisplay}" +
                $" for Display and {userList.SizeForSearch} for Search.");
        }
    }
);
AddCustomerMatchUserList.cs
      

PHP

$googleAdsServiceClient = $googleAdsClient->getGoogleAdsServiceClient();

// Creates a query that retrieves the user list.
$query =
    "SELECT user_list.size_for_display, user_list.size_for_search " .
    "FROM user_list " .
    "WHERE user_list.resource_name = '$userListResourceName'";

// Issues a search stream request.
/** @var GoogleAdsServerStreamDecorator $stream */
$stream = $googleAdsServiceClient->searchStream(
    SearchGoogleAdsStreamRequest::build($customerId, $query)
);
AddCustomerMatchUserList.php
      

Python

googleads_service_client = client.get_service("GoogleAdsService")

# Creates a query that retrieves the user list.
query = f"""
    SELECT
      user_list.size_for_display,
      user_list.size_for_search
    FROM user_list
    WHERE user_list.resource_name = '{user_list_resource_name}'"""

# Issues a search request.
search_results = googleads_service_client.search(
    customer_id=customer_id, query=query
)
add_customer_match_user_list.py
      

Ruby

query = <<~EOQUERY
  SELECT user_list.size_for_display, user_list.size_for_search
  FROM user_list
  WHERE user_list.resource_name = #{user_list}
EOQUERY

response = client.service.google_ads.search_stream(
  customer_id: customer_id,
  query: query,
)
add_customer_match_user_list.rb
      

Perl

# Create a query that retrieves the user list.
my $search_query =
  "SELECT user_list.size_for_display, user_list.size_for_search " .
  "FROM user_list " .
  "WHERE user_list.resource_name = '$user_list_resource_name'";

# Create a search Google Ads stream request that will retrieve the user list.
my $search_stream_request =
  Google::Ads::GoogleAds::V18::Services::GoogleAdsService::SearchGoogleAdsStreamRequest
  ->new({
    customerId => $customer_id,
    query      => $search_query,
  });

# Get the GoogleAdsService.
my $google_ads_service = $api_client->GoogleAdsService();

my $search_stream_handler =
  Google::Ads::GoogleAds::Utils::SearchStreamHandler->new({
    service => $google_ads_service,
    request => $search_stream_request
  });
add_customer_match_user_list.pl
      

Por motivos de privacidade, o tamanho da lista de usuários aparece como zero até que a lista tenha pelo menos 1.000 membros. Depois disso, o tamanho é arredondado para os dois dígitos mais significativos.

Erros durante a execução de uma OfflineUserDataJob podem ser buscados pelo recurso offline_user_data_job usando a linguagem de consulta do Google Ads. No entanto, esse relatório não contém informações sobre correspondências com falha, já que apenas hashes são comparados ao fazer correspondências. Consulte o guia de solução de problemas se tiver problemas com suas listas de clientes.

Comparar com a interface do Google Ads

Uma lista pode aparecer menor do que o esperado quando visualizada no Gerenciador de públicos-alvo na interface do Google Ads. Essa visualização mostra o número de usuários ativos na lista. Para mais informações, consulte este guia de solução de problemas.

Como pode levar até 24 horas para que uma lista seja preenchida com membros, é possível que o status In Progress seja exibido na interface do Google Ads se você enviar para uma lista de público-alvo com mais frequência do que uma vez a cada 12 horas.

Segmentar minha lista

Você pode segmentar sua lista no nível do grupo de anúncios ou da campanha. O processo é semelhante a outros tipos de critérios de segmentação na API.

Exemplo de código para segmentar anúncios em um grupo de anúncios para uma lista de usuários

Java

private String targetAdsInAdGroupToUserList(
    GoogleAdsClient googleAdsClient, long customerId, long adGroupId, String userList) {
  // Creates the ad group criterion targeting members of the user list.
  AdGroupCriterion adGroupCriterion =
      AdGroupCriterion.newBuilder()
          .setAdGroup(ResourceNames.adGroup(customerId, adGroupId))
          .setUserList(UserListInfo.newBuilder().setUserList(userList).build())
          .build();

  // Creates the operation.
  AdGroupCriterionOperation operation =
      AdGroupCriterionOperation.newBuilder().setCreate(adGroupCriterion).build();

  // Creates the ad group criterion service.
  try (AdGroupCriterionServiceClient adGroupCriterionServiceClient =
      googleAdsClient.getLatestVersion().createAdGroupCriterionServiceClient()) {
    // Adds the ad group criterion.
    MutateAdGroupCriteriaResponse response =
        adGroupCriterionServiceClient.mutateAdGroupCriteria(
            Long.toString(customerId), ImmutableList.of(operation));
    // Gets and prints the results.
    String adGroupCriterionResourceName = response.getResults(0).getResourceName();
    System.out.printf(
        "Successfully created ad group criterion with resource name '%s' "
            + "targeting user list with resource name '%s' with ad group with ID %d.%n",
        adGroupCriterionResourceName, userList, adGroupId);
    return adGroupCriterionResourceName;
  }
}
SetUpRemarketing.java
      

C#

private string TargetAdsInAdGroupToUserList(
    GoogleAdsClient client, long customerId, long adGroupId, string userListResourceName)
{
    // Get the AdGroupCriterionService client.
    AdGroupCriterionServiceClient adGroupCriterionServiceClient = client.GetService
        (Services.V18.AdGroupCriterionService);

    // Create the ad group criterion targeting members of the user list.
    AdGroupCriterion adGroupCriterion = new AdGroupCriterion
    {
        AdGroup = ResourceNames.AdGroup(customerId, adGroupId),
        UserList = new UserListInfo
        {
            UserList = userListResourceName
        }
    };

    // Create the operation.
    AdGroupCriterionOperation adGroupCriterionOperation = new AdGroupCriterionOperation
    {
        Create = adGroupCriterion
    };

    // Add the ad group criterion, then print and return the new criterion's resource name.
    MutateAdGroupCriteriaResponse mutateAdGroupCriteriaResponse =
        adGroupCriterionServiceClient.MutateAdGroupCriteria(customerId.ToString(),
            new[] { adGroupCriterionOperation });

    string adGroupCriterionResourceName =
        mutateAdGroupCriteriaResponse.Results.First().ResourceName;
    Console.WriteLine("Successfully created ad group criterion with resource name " +
        $"'{adGroupCriterionResourceName}' targeting user list with resource name " +
        $"'{userListResourceName}' with ad group with ID {adGroupId}.");
    return adGroupCriterionResourceName;
}
SetUpRemarketing.cs
      

PHP

private static function targetAdsInAdGroupToUserList(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    int $adGroupId,
    string $userListResourceName
): string {
    // Creates the ad group criterion targeting members of the user list.
    $adGroupCriterion = new AdGroupCriterion([
        'ad_group' => ResourceNames::forAdGroup($customerId, $adGroupId),
        'user_list' => new UserListInfo(['user_list' => $userListResourceName])
    ]);

    // Creates the operation.
    $operation = new AdGroupCriterionOperation();
    $operation->setCreate($adGroupCriterion);

    // Issues a mutate request to add an ad group criterion.
    $adGroupCriterionServiceClient = $googleAdsClient->getAdGroupCriterionServiceClient();
    /** @var MutateAdGroupCriteriaResponse $adGroupCriterionResponse */
    $adGroupCriterionResponse = $adGroupCriterionServiceClient->mutateAdGroupCriteria(
        MutateAdGroupCriteriaRequest::build($customerId, [$operation])
    );

    $adGroupCriterionResourceName =
        $adGroupCriterionResponse->getResults()[0]->getResourceName();
    printf(
        "Successfully created ad group criterion with resource name '%s' " .
        "targeting user list with resource name '%s' with ad group with ID %d.%s",
        $adGroupCriterionResourceName,
        $userListResourceName,
        $adGroupId,
        PHP_EOL
    );

    return $adGroupCriterionResourceName;
}
SetUpRemarketing.php
      

Python

def target_ads_in_ad_group_to_user_list(
    client, customer_id, ad_group_id, user_list_resource_name
):
    """Creates an ad group criterion that targets a user list with an ad group.

    Args:
        client: an initialized GoogleAdsClient instance.
        customer_id: a str client customer ID used to create an ad group
            criterion.
        ad_group_id: a str ID for an ad group used to create an ad group
            criterion that targets members of a user list.
        user_list_resource_name: a str resource name for a user list.

    Returns:
        a str resource name for an ad group criterion.
    """
    ad_group_criterion_operation = client.get_type("AdGroupCriterionOperation")
    # Creates the ad group criterion targeting members of the user list.
    ad_group_criterion = ad_group_criterion_operation.create
    ad_group_criterion.ad_group = client.get_service(
        "AdGroupService"
    ).ad_group_path(customer_id, ad_group_id)
    ad_group_criterion.user_list.user_list = user_list_resource_name

    ad_group_criterion_service = client.get_service("AdGroupCriterionService")
    response = ad_group_criterion_service.mutate_ad_group_criteria(
        customer_id=customer_id, operations=[ad_group_criterion_operation]
    )
    resource_name = response.results[0].resource_name
    print(
        "Successfully created ad group criterion with resource name: "
        f"'{resource_name}' targeting user list with resource name: "
        f"'{user_list_resource_name}' and with ad group with ID "
        f"{ad_group_id}."
    )
    return resource_name
set_up_remarketing.py
      

Ruby

def target_ads_in_ad_group_to_user_list(
  client,
  customer_id,
  ad_group_id,
  user_list
)
  # Creates the ad group criterion targeting members of the user list.
  operation = client.operation.create_resource.ad_group_criterion do |agc|
    agc.ad_group = client.path.ad_group(customer_id, ad_group_id)
    agc.user_list = client.resource.user_list_info do |info|
      info.user_list = user_list
    end
  end

  # Issues a mutate request to create the ad group criterion.
  response = client.service.ad_group_criterion.mutate_ad_group_criteria(
    customer_id: customer_id,
    operations: [operation],
  )
  ad_group_criterion_resource_name = response.results.first.resource_name
  puts "Successfully created ad group criterion with resource name " \
    "'#{ad_group_criterion_resource_name}' targeting user list with resource name " \
    "'#{user_list}' with ad group with ID #{ad_group_id}"

  ad_group_criterion_resource_name
end
set_up_remarketing.rb
      

Perl

sub target_ads_in_ad_group_to_user_list {
  my ($api_client, $customer_id, $ad_group_id, $user_list_resource_name) = @_;

  # Create the ad group criterion targeting members of the user list.
  my $ad_group_criterion =
    Google::Ads::GoogleAds::V18::Resources::AdGroupCriterion->new({
      adGroup => Google::Ads::GoogleAds::V18::Utils::ResourceNames::ad_group(
        $customer_id, $ad_group_id
      ),
      userList => Google::Ads::GoogleAds::V18::Common::UserListInfo->new({
          userList => $user_list_resource_name
        })});

  # Create the operation.
  my $ad_group_criterion_operation =
    Google::Ads::GoogleAds::V18::Services::AdGroupCriterionService::AdGroupCriterionOperation
    ->new({
      create => $ad_group_criterion
    });

  # Add the ad group criterion, then print and return the new criterion's resource name.
  my $ad_group_criteria_response =
    $api_client->AdGroupCriterionService()->mutate({
      customerId => $customer_id,
      operations => [$ad_group_criterion_operation]});

  my $ad_group_criterion_resource_name =
    $ad_group_criteria_response->{results}[0]{resourceName};
  printf "Successfully created ad group criterion with resource name '%s' " .
    "targeting user list with resource name '%s' with ad group with ID %d.\n",
    $ad_group_criterion_resource_name, $user_list_resource_name, $ad_group_id;

  return $ad_group_criterion_resource_name;
}
set_up_remarketing.pl
      

Segmentar várias listas de clientes

Um crm_based_user_list só pode ser combinado com outro crm_based_user_list ao usar um logical_user_list. Todas as políticas de crm_based_user_list se aplicam à lista de usuários resultante.