开始使用目标客户匹配

借助目标客户匹配功能,您可以利用您的线上及线下数据,在 Google 搜索、“购物”标签页、Gmail、YouTube 和展示广告网络上覆盖和重新吸引客户。目标客户匹配功能利用客户与您分享的信息,将广告定位到这些客户及其他类似客户。您可以批量上传客户关系管理 (CRM) 数据、附加或移除数据,或者使用这些用户列表创建 logical_user_list

请参阅受众群体管理概览,查看不同细分受众群类型的列表,以便将目标客户匹配与其他用户名单选项进行比较。

详细了解目标客户匹配受众群体定位

前提条件

并非所有帐号都有资格使用目标客户匹配功能。要使用目标客户匹配,您的帐号必须符合以下要求:

  • 一直遵守政策
  • 付款记录良好

根据您的帐号所满足的要求,您可以使用的功能会有所不同。如需了解资格要求和限制,请参阅目标客户匹配政策

设计集成

使用流程

以下是创建和定位客户名单的建议流程:

  1. 创建一个空客户名单。

  2. 创建 OfflineUserDataJob。创建单个大型作业比创建多个较小的作业更高效。

    从 Google Ads API v15 版本开始,您应在 OfflineUserDataJob create 请求中填充 customer_match_user_list_metadataconsent 字段。对于 remove 请求,无需征求用户意见。如果作业的 consent.ad_user_dataconsent.ad_personalization 设置为 DENIED,API 会返回 OfflineUserDataJobError.CUSTOMER_NOT_ACCEPTED_CUSTOMER_DATA_TERMS。如果某个标识符的意见征求状态为 DENIED,您可以创建一个作业,以从用户列表中移除该标识符。

  3. 使用 OfflineUserDataJobService.AddOfflineUserDataJobOperations 方法添加操作。为实现最佳处理,我们建议在单次调用中总共添加最多 10,000 个标识符。单个 AddOfflineUserDataJobOperations 请求最多可包含操作列表中所有 UserData 对象的 10 万个标识符。

    例如,如果每个 UserData 对象有一个用于 hashed_emailUserIdentifier,另一个用于 hashed_phone_numberUserIdentifier,则每个请求发送 5,000 个 UserData 对象是最佳选择,因为每个请求总共包含 10,000 个用户标识符。

  4. 重复执行上一步,直到所有操作都添加完成或作业达到容量上限。向单个作业添加的操作数量不受限制;但是,为实现最优处理,我们建议每个作业不超过 100 万个操作。

  5. 运行该作业。

  6. 轮询是否成功上传。

  7. 验证匹配率

  8. 定位到此列表。

OfflineUserDataJobService 和 UserDataService

您可以使用两种服务上传目标客户匹配数据。服务可能存在限制,因此请根据您的使用场景选择服务。

目标客户匹配数据上传服务
OfflineUserDataJobService(首选) 大多数开发者都使用此服务。它针对高吞吐量的大型上传进行了优化,并在上传完成后返回成功指标。本指南主要关注这项服务。
UserDataService 此服务经过优化,可通过不定期更新一次上传少量标识符,且未针对持续运行进行优化。每个请求仅限 10 项操作。此外,单个请求包含的所有 user_identifiers 项的总数量不能超过 100 个。

如需有关使用此服务进行上传的指导,请参阅有关管理目标客户匹配集成的指南

从 Google Ads API v15 版本开始,您应在 UploadUserDataRequest create 请求中填充 customer_match_user_list_metadataconsent 字段。对于 remove 请求,无需征得用户同意。如果 consent.ad_user_dataconsent.ad_personalizationDENIED,则 API 会返回 received_operations_count 设置为零的响应,表明请求未处理。如果某个标识符的意见征求状态为 DENIED,则您可以使用 UploadUserDataRequestremove 操作请求从用户列表中移除该标识符。

最佳实践

在设计目标客户匹配集成时,请遵循以下最佳做法:

  • 请勿试图使用多个帐号来修改单个用户列表。用户名单只能由创建它的 Google Ads 或数据合作伙伴帐号进行修改。

  • 尽可能增加每个 AddOfflineUserDataJobOperationsRequest 的操作数(最多 10,000 个标识符),以避免 RESOURCE_EXHAUSTED 错误。

  • 请勿在同一 OfflineUserDataJob 中混用 createremove 操作。这样做可能会导致 CONFLICTING_OPERATION 错误。

  • AddOfflineUserDataJobOperationsRequest 中启用 partial_failure,以便在运行作业之前检测任何有问题的操作。操作将在上传到 OfflineUserDataJob 时进行验证。

  • 避免同时运行多个修改同一用户列表的 OfflineUserDataJob 进程(即,CustomerMatchUserListMetadata.user_list 指向同一资源名称的多个作业)。这样做可能会导致 CONCURRENT_MODIFICATION 错误,因为系统不允许多个作业同时对同一列表执行操作。如果尝试同时通过 Google Ads 界面和 Google Ads API 修改列表,也会出现此错误。请注意,这不适用于向 PENDING 作业添加操作,添加操作可在作业启动前随时完成。

  • 如果您有数千项要应用的操作,请创建一个包含所有操作OfflineUserDataJob请不要创建多个只有几百个操作的作业,而应依序或同时运行这些作业。一个包含所有操作的大型作业远比多个小作业效率更高,并且可以降低您在工作流中遇到错误的可能性。

如需了解如何利用客户名单实现最佳定位,请访问帮助中心

创建客户名单

首先,使用 UserListService 创建客户名单。您可以通过在 user_list 对象上设置 crm_based_user_list 字段来创建客户名单。对于支持定位客户名单的广告系列类型,可以设置 crm_based_user_list 字段:

不同广告系列类型中的目标客户匹配
搜索网络 广告展示在搜索网络上。
展示广告网络 广告会在展示广告网络上展示,并且只有在存在 Gmail 赞助广告素材的情况下才会在 Gmail 上展示。
将展示广告网络也纳入搜索广告系列的投放范围 只有当存在 Gmail 赞助广告素材时,广告才会在搜索网络上展示,并且仅在 Gmail 上展示。
视频广告系列 仅当有 TrueView 插播广告时,才会在 YouTube 上展示广告。
购物广告系列 广告显示在“购物”标签页中。

crm_based_user_list 包含三个字段:

  • app_id:一个字符串,用于唯一标识从中收集数据的移动应用。在创建用于上传移动广告 ID 的 CrmBasedUserList 时,必须提供此值。

  • upload_key_type:列表的匹配键类型,可以是 CONTACT_INFOCRM_IDMOBILE_ADVERTISING_ID。同一列表中不允许包含混合数据类型。所有客户名单都必须填写此字段。

  • data_source_type:列表的数据源。默认值为 FIRST_PARTY。已列入许可名单的客户可以创建来自第三方的客户名单。

通过用户列表的 membership_life_span 属性,您可以定义用户属于该列表的时间段(以天为单位)。利用客户名单类型,您可以将 membership_life_span 设置为 10,000,以指示无失效日期。

membership_status 属性用于定义该列表是否接受新用户。

创建客户名单的代码示例

Java

private String createCustomerMatchUserList(GoogleAdsClient googleAdsClient, long customerId) {
  // Creates the new user list.
  UserList userList =
      UserList.newBuilder()
          .setName("Customer Match list #" + getPrintableDateTime())
          .setDescription("A list of customers that originated from email addresses")
          // Customer Match user lists can use a membership life span of 10,000 to indicate
          // unlimited; otherwise normal values apply.
          // Sets the membership life span to 30 days.
          .setMembershipLifeSpan(30)
          // Sets the upload key type to indicate the type of identifier that will be used to
          // add users to the list. This field is immutable and required for a CREATE operation.
          .setCrmBasedUserList(
              CrmBasedUserListInfo.newBuilder()
                  .setUploadKeyType(CustomerMatchUploadKeyType.CONTACT_INFO))
          .build();

  // Creates the operation.
  UserListOperation operation = UserListOperation.newBuilder().setCreate(userList).build();

  // Creates the service client.
  try (UserListServiceClient userListServiceClient =
      googleAdsClient.getLatestVersion().createUserListServiceClient()) {
    // Adds the user list.
    MutateUserListsResponse response =
        userListServiceClient.mutateUserLists(
            Long.toString(customerId), ImmutableList.of(operation));
    // Prints the response.
    System.out.printf(
        "Created Customer Match user list with resource name: %s.%n",
        response.getResults(0).getResourceName());
    return response.getResults(0).getResourceName();
  }
}

      

C#

private string CreateCustomerMatchUserList(GoogleAdsClient client, long customerId)
{
    // Get the UserListService.
    UserListServiceClient service = client.GetService(Services.V17.UserListService);

    // Creates the user list.
    UserList userList = new UserList()
    {
        Name = $"Customer Match list# {ExampleUtilities.GetShortRandomString()}",
        Description = "A list of customers that originated from email and physical" +
            " addresses",
        // Customer Match user lists can use a membership life span of 10000 to
        // indicate unlimited; otherwise normal values apply.
        // Sets the membership life span to 30 days.
        MembershipLifeSpan = 30,
        CrmBasedUserList = new CrmBasedUserListInfo()
        {
            UploadKeyType = CustomerMatchUploadKeyType.ContactInfo
        }
    };
    // Creates the user list operation.
    UserListOperation operation = new UserListOperation()
    {
        Create = userList
    };

    // Issues a mutate request to add the user list and prints some information.
    MutateUserListsResponse response = service.MutateUserLists(
        customerId.ToString(), new[] { operation });
    string userListResourceName = response.Results[0].ResourceName;
    Console.WriteLine($"User list with resource name '{userListResourceName}' " +
        $"was created.");
    return userListResourceName;
}
      

PHP

private static function createCustomerMatchUserList(
    GoogleAdsClient $googleAdsClient,
    int $customerId
): string {
    // Creates the user list.
    $userList = new UserList([
        'name' => 'Customer Match list #' . Helper::getPrintableDatetime(),
        'description' => 'A list of customers that originated from email '
            . 'and physical addresses',
        // Customer Match user lists can use a membership life span of 10000 to
        // indicate unlimited; otherwise normal values apply.
        // Sets the membership life span to 30 days.
        'membership_life_span' => 30,
        'crm_based_user_list' => new CrmBasedUserListInfo([
            // Sets the upload key type to indicate the type of identifier that will be used to
            // add users to the list. This field is immutable and required for a CREATE
            // operation.
            'upload_key_type' => CustomerMatchUploadKeyType::CONTACT_INFO
        ])
    ]);

    // Creates the user list operation.
    $operation = new UserListOperation();
    $operation->setCreate($userList);

    // Issues a mutate request to add the user list and prints some information.
    $userListServiceClient = $googleAdsClient->getUserListServiceClient();
    $response = $userListServiceClient->mutateUserLists(
        MutateUserListsRequest::build($customerId, [$operation])
    );
    $userListResourceName = $response->getResults()[0]->getResourceName();
    printf("User list with resource name '%s' was created.%s", $userListResourceName, PHP_EOL);

    return $userListResourceName;
}
      

Python

def create_customer_match_user_list(client, customer_id):
    """Creates a Customer Match user list.

    Args:
        client: The Google Ads client.
        customer_id: The ID for the customer that owns the user list.

    Returns:
        The string resource name of the newly created user list.
    """
    # Creates the UserListService client.
    user_list_service_client = client.get_service("UserListService")

    # Creates the user list operation.
    user_list_operation = client.get_type("UserListOperation")

    # Creates the new user list.
    user_list = user_list_operation.create
    user_list.name = f"Customer Match list #{uuid.uuid4()}"
    user_list.description = (
        "A list of customers that originated from email and physical addresses"
    )
    # Sets the upload key type to indicate the type of identifier that is used
    # to add users to the list. This field is immutable and required for a
    # CREATE operation.
    user_list.crm_based_user_list.upload_key_type = (
        client.enums.CustomerMatchUploadKeyTypeEnum.CONTACT_INFO
    )
    # Customer Match user lists can set an unlimited membership life span;
    # to do so, use the special life span value 10000. Otherwise, membership
    # life span must be between 0 and 540 days inclusive. See:
    # https://developers.devsite.corp.google.com/google-ads/api/reference/rpc/latest/UserList#membership_life_span
    # Sets the membership life span to 30 days.
    user_list.membership_life_span = 30

    response = user_list_service_client.mutate_user_lists(
        customer_id=customer_id, operations=[user_list_operation]
    )
    user_list_resource_name = response.results[0].resource_name
    print(
        f"User list with resource name '{user_list_resource_name}' was created."
    )

    return user_list_resource_name
      

Ruby

def create_customer_match_user_list(client, customer_id)
  # Creates the user list.
  operation = client.operation.create_resource.user_list do |ul|
    ul.name = "Customer Match List #{(Time.new.to_f * 1000).to_i}"
    ul.description = "A list of customers that originated from email and " \
      "physical addresses"
    # Customer Match user lists can use a membership life span of 10000 to
    # indicate unlimited; otherwise normal values apply.
    # Sets the membership life span to 30 days.
    ul.membership_life_span = 30
    ul.crm_based_user_list = client.resource.crm_based_user_list_info do |crm|
      crm.upload_key_type = :CONTACT_INFO
    end
  end

  # Issues a mutate request to add the user list and prints some information.
  response = client.service.user_list.mutate_user_lists(
    customer_id: customer_id,
    operations: [operation],
  )

  # Prints out some information about the newly created user list.
  resource_name = response.results.first.resource_name
  puts "User list with resource name #{resource_name} was created."

  resource_name
end
      

Perl

sub create_customer_match_user_list {
  my ($api_client, $customer_id) = @_;

  # Create the user list.
  my $user_list = Google::Ads::GoogleAds::V17::Resources::UserList->new({
      name        => "Customer Match list #" . uniqid(),
      description =>
        "A list of customers that originated from email and physical addresses",
      # Customer Match user lists can use a membership life span of 10000 to
      # indicate unlimited; otherwise normal values apply.
      # Set the membership life span to 30 days.
      membershipLifeSpan => 30,
      # Set the upload key type to indicate the type of identifier that will be
      # used to add users to the list. This field is immutable and required for
      # a CREATE operation.
      crmBasedUserList =>
        Google::Ads::GoogleAds::V17::Common::CrmBasedUserListInfo->new({
          uploadKeyType => CONTACT_INFO
        })});

  # Create the user list operation.
  my $user_list_operation =
    Google::Ads::GoogleAds::V17::Services::UserListService::UserListOperation->
    new({
      create => $user_list
    });

  # Issue a mutate request to add the user list and print some information.
  my $user_lists_response = $api_client->UserListService()->mutate({
      customerId => $customer_id,
      operations => [$user_list_operation]});
  my $user_list_resource_name =
    $user_lists_response->{results}[0]{resourceName};
  printf "User list with resource name '%s' was created.\n",
    $user_list_resource_name;

  return $user_list_resource_name;
}
      

添加客户数据

三个主要匹配键是电子邮件地址、邮寄地址和电话号码。您可以将用户 ID 和移动设备 ID 用作匹配键,但由于依赖于 Cookie 和设备 ID,这些解决方案的未来需求不太强。我们建议您尽可能上传用户联系信息(例如电子邮件地址、邮寄地址和电话号码),而不是 CRM 或移动设备 ID。

每个用户列表只能包含 CrmBasedUserListInfo.upload_key_type 字段所指定的一种类型的客户数据。此外,表示单个用户的 UserData 对象最多可以包含 20 个用户标识符,每个用户标识符都有自己的 UserIdentifier 对象。超过 20 个标识符会导致 TOO_MANY_USER_IDENTIFIERS 错误。

只有当目标客户匹配用户名单在广告投放时达到最低阈值时,Google Ads 才会使用目标客户匹配用户名单进行定位;活跃用户数是指您的名单中正在使用 Gmail、Google 搜索、YouTube 或展示广告网络的用户数。上传至少 5,000 位成员,以提高有足够的匹配活跃用户用于定位。

上传用户联系信息

如需上传用户电子邮件地址、邮寄地址或电话号码,请将 upload_key_type 设置为 CONTACT_INFO。请注意,联系信息必须与 Google 帐号相关联才能进行匹配,并且无法定位公司帐号(如 Google Workspace)。

出于隐私保护方面的考虑,在上传电子邮件地址、名字、姓氏和电话号码之前,必须使用 SHA-256 算法对其进行哈希处理。为了使哈希结果实现标准化,在对其中某个值进行哈希处理之前,请务必执行以下任务:

  • 移除开头和结尾处的空格。
  • 对于姓名、电子邮件地址和邮寄地址:将文本转换为小写。
  • 对于电话号码:在进行哈希处理之前,将每个电话号码转换为 E164 格式。此格式将电话号码表示为长度不超过 15 位且以 + 符号开头的数字,例如 +12125650000+442070313000。前导 + 符号可以选择省略。

对于电子邮件地址,您无需移除 gmail.comgooglemail.com 电子邮件地址中域名前面的所有句点 (.),因为系统仍然接受这些句点。

如果在进行哈希处理之前,联系人信息的格式有误,则 API 仍然接受经过哈希处理的信息,但无法将其与客户匹配。

如果您想上传邮寄地址数据,必须至少包含以下内容:

  • 国家/地区代码
  • 邮政编码
  • 经过哈希处理的名字
  • 经过哈希处理的姓氏

如果缺少这些字段,系统便无法匹配地址。

虽然客户名单只能包含一个 upload_key_type,但可以为 CONTACT_INFOupload_key_type 上传多种类型的联系信息。建议选择此选项,以提高匹配率。

上传 CRM ID

如需使用 CRM ID 填充客户名单,请将 upload_key_type 设置为 CRM_ID。CRM ID 会从广告客户生成和分配的用户 ID 中进行匹配。 这类似于上传 MOBILE_ADVERTISING_ID 实例,但改为填充 UserIdentifier 对象的 third_party_user_id 字段。

上传移动设备 ID

与使用电子邮件进行目标客户匹配类似,您也可以使用广告标识符 (IDFA) 或 Google 广告 ID (AAID) 移动设备 ID 进行目标客户匹配。为此,请先指定 app_id 属性并将 upload_key_type 设置为 MOBILE_ADVERTISING_ID,然后再使用用户列表通过移动设备 ID 进行目标客户匹配。

代码示例

以下示例使用 OfflineUserDataJobOperation 将客户联系信息附加到客户名单。

Java

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys "email",
// "phone", "firstName", "lastName", "countryCode", and "postalCode". In your application, this
// data might come from a file or a database.
List<Map<String, String>> rawRecords = new ArrayList<>();
// The first user data has an email address and a phone number.
Map<String, String> rawRecord1 =
    ImmutableMap.<String, String>builder()
        .put("email", "dana@example.com")
        // Phone number to be converted to E.164 format, with a leading '+' as required. This
        // includes whitespace that will be removed later.
        .put("phone", "+1 800 5550101")
        .build();
// The second user data has an email address, a mailing address, and a phone number.
Map<String, String> rawRecord2 =
    ImmutableMap.<String, String>builder()
        // Email address that includes a period (.) before the domain.
        .put("email", "alex.2@example.com")
        // Address that includes all four required elements: first name, last name, country
        // code, and postal code.
        .put("firstName", "Alex")
        .put("lastName", "Quinn")
        .put("countryCode", "US")
        .put("postalCode", "94045")
        // Phone number to be converted to E.164 format, with a leading '+' as required.
        .put("phone", "+1 800 5550102")
        .build();
// The third user data only has an email address.
Map<String, String> rawRecord3 =
    ImmutableMap.<String, String>builder().put("email", "charlie@example.com").build();
// Adds the raw records to the raw input list.
rawRecords.add(rawRecord1);
rawRecords.add(rawRecord2);
rawRecords.add(rawRecord3);

// Iterates over the raw input list and creates a UserData object for each record.
List<UserData> userDataList = new ArrayList<>();
for (Map<String, String> rawRecord : rawRecords) {
  // Creates a builder for the UserData object that represents a member of the user list.
  UserData.Builder userDataBuilder = UserData.newBuilder();
  // Checks if the record has email, phone, or address information, and adds a SEPARATE
  // UserIdentifier object for each one found. For example, a record with an email address and a
  // phone number will result in a UserData with two UserIdentifiers.

  // IMPORTANT: Since the identifier attribute of UserIdentifier
  // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is a
  // oneof
  // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only ONE of
  // hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId, or addressInfo. Setting more
  // than one of these attributes on the same UserIdentifier will clear all the other members
  // of the oneof. For example, the following code is INCORRECT and will result in a
  // UserIdentifier with ONLY a hashedPhoneNumber.
  //
  // UserIdentifier incorrectlyPopulatedUserIdentifier =
  //     UserIdentifier.newBuilder()
  //         .setHashedEmail("...")
  //         .setHashedPhoneNumber("...")
  //         .build();
  //
  // The separate 'if' statements below demonstrate the correct approach for creating a UserData
  // for a member with multiple UserIdentifiers.

  // Checks if the record has an email address, and if so, adds a UserIdentifier for it.
  if (rawRecord.containsKey("email")) {
    UserIdentifier hashedEmailIdentifier =
        UserIdentifier.newBuilder()
            .setHashedEmail(normalizeAndHash(sha256Digest, rawRecord.get("email"), true))
            .build();
    // Adds the hashed email identifier to the UserData object's list.
    userDataBuilder.addUserIdentifiers(hashedEmailIdentifier);
  }

  // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
  if (rawRecord.containsKey("phone")) {
    UserIdentifier hashedPhoneNumberIdentifier =
        UserIdentifier.newBuilder()
            .setHashedPhoneNumber(normalizeAndHash(sha256Digest, rawRecord.get("phone"), true))
            .build();
    // Adds the hashed phone number identifier to the UserData object's list.
    userDataBuilder.addUserIdentifiers(hashedPhoneNumberIdentifier);
  }

  // Checks if the record has all the required mailing address elements, and if so, adds a
  // UserIdentifier for the mailing address.
  if (rawRecord.containsKey("firstName")) {
    // Checks if the record contains all the other required elements of a mailing address.
    Set<String> missingAddressKeys = new HashSet<>();
    for (String addressKey : new String[] {"lastName", "countryCode", "postalCode"}) {
      if (!rawRecord.containsKey(addressKey)) {
        missingAddressKeys.add(addressKey);
      }
    }

    if (!missingAddressKeys.isEmpty()) {
      System.out.printf(
          "Skipping addition of mailing address information because the following required keys"
              + " are missing: %s%n",
          missingAddressKeys);
    } else {
      // Creates an OfflineUserAddressInfo object that contains all the required elements of a
      // mailing address.
      OfflineUserAddressInfo addressInfo =
          OfflineUserAddressInfo.newBuilder()
              .setHashedFirstName(
                  normalizeAndHash(sha256Digest, rawRecord.get("firstName"), false))
              .setHashedLastName(
                  normalizeAndHash(sha256Digest, rawRecord.get("lastName"), false))
              .setCountryCode(rawRecord.get("countryCode"))
              .setPostalCode(rawRecord.get("postalCode"))
              .build();
      UserIdentifier addressIdentifier =
          UserIdentifier.newBuilder().setAddressInfo(addressInfo).build();
      // Adds the address identifier to the UserData object's list.
      userDataBuilder.addUserIdentifiers(addressIdentifier);
    }
  }

  if (!userDataBuilder.getUserIdentifiersList().isEmpty()) {
    // Builds the UserData and adds it to the list.
    userDataList.add(userDataBuilder.build());
  }
}

// Creates the operations to add users.
List<OfflineUserDataJobOperation> operations = new ArrayList<>();
for (UserData userData : userDataList) {
  operations.add(OfflineUserDataJobOperation.newBuilder().setCreate(userData).build());
}
      

C#

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys
// "email", "phone", "firstName", "lastName", "countryCode", and "postalCode".
// In your application, this data might come from a file or a database.
List<Dictionary<string, string>> rawRecords = new List<Dictionary<string, string>>();

// The first user data has an email address and a phone number.
Dictionary<string, string> rawRecord1 = new Dictionary<string, string>();
rawRecord1.Add("email", "dana@example.com");
// Phone number to be converted to E.164 format, with a leading '+' as required.
// This includes whitespace that will be removed later.
rawRecord1.Add("phone", "+1 800 5550101");

// The second user data has an email address, a mailing address, and a phone number.
Dictionary<string, string> rawRecord2 = new Dictionary<string, string>();
// Email address that includes a period (.) before the Gmail domain.
rawRecord2.Add("email", "alex.2@example.com");
// Address that includes all four required elements: first name, last name, country
// code, and postal code.
rawRecord2.Add("firstName", "Alex");
rawRecord2.Add("lastName", "Quinn");
rawRecord2.Add("countryCode", "US");
rawRecord2.Add("postalCode", "94045");
// Phone number to be converted to E.164 format, with a leading '+' as required.
// This includes whitespace that will be removed later.
rawRecord2.Add("phone", "+1 800 5550102");

// The third user data only has an email address.
Dictionary<string, string> rawRecord3 = new Dictionary<string, string>();
rawRecord3.Add("email", "charlie@example.com");

// Adds the raw records to the raw input list.
rawRecords.Add(rawRecord1);
rawRecords.Add(rawRecord2);
rawRecords.Add(rawRecord3);

// Iterates over the raw input list and creates a UserData object for each record.
List<UserData> userDataList = new List<UserData>();
foreach (Dictionary<string, string> rawRecord in rawRecords) {
    // Creates a UserData object that represents a member of the user list.
    UserData userData = new UserData();
    // Checks if the record has email, phone, or address information, and adds a
    // SEPARATE UserIdentifier object for each one found.
    // For example, a record with an email address and a phone number will result in a
    // UserData with two UserIdentifiers.

    // IMPORTANT: Since the identifier attribute of UserIdentifier
    // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
    // is a oneof
    // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set
    // only ONE of hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId,
    // or addressInfo.
    // Setting more than one of these attributes on the same UserIdentifier will clear
    // all the other members of the oneof.
    // For example, the following code is INCORRECT and will result in a UserIdentifier
    // with ONLY a hashedPhoneNumber.
    //
    // UserIdentifier incorrectlyPopulatedUserIdentifier = new UserIdentifier()
    // {
    //      HashedEmail = "...",
    //      HashedPhoneNumber = "..."
    // };
    //
    // The separate 'if' statements below demonstrate the correct approach for creating
    // a UserData for a member with multiple UserIdentifiers.

    // Checks if the record has an email address, and if so, adds a UserIdentifier
    // for it.
    if (rawRecord.ContainsKey("email")) {
        UserIdentifier hashedEmailIdentifier = new UserIdentifier()
        {
            HashedEmail = NormalizeAndHash(rawRecord["email"], true)
        };

        userData.UserIdentifiers.Add(hashedEmailIdentifier);
    }

    // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
    if (rawRecord.ContainsKey("phone")) {
        UserIdentifier hashedPhoneNumberIdentifier = new UserIdentifier()
        {
            HashedPhoneNumber = NormalizeAndHash(rawRecord["phone"], true)
        };

        // Adds the hashed phone number identifier to the UserData object's list.
        userData.UserIdentifiers.Add(hashedPhoneNumberIdentifier);
    }

    // Checks if the record has all the required mailing address elements, and if so,
    // adds a UserIdentifier for the mailing address.
    if (rawRecord.ContainsKey("firstName")) {
        // Checks if the record contains all the other required elements of a mailing
        // address.
        HashSet<string> missingAddressKeys = new HashSet<string>();
        foreach (string addressKey in new string[] {"lastName", "countryCode",
            "postalCode"}) {
        if (!rawRecord.ContainsKey(addressKey)) {
            missingAddressKeys.Add(addressKey);
        }
        }

        if (!missingAddressKeys.Any()) {
        Console.WriteLine(
            $"Skipping addition of mailing address information because the following " +
                "required keys are missing: {missingAddressKeys}");
        } else {
            // Creates an OfflineUserAddressInfo object that contains all the required
            // elements of a mailing address.
            OfflineUserAddressInfo addressInfo = new OfflineUserAddressInfo()
            {
                HashedFirstName = NormalizeAndHash(rawRecord["firstName"]),
                HashedLastName = NormalizeAndHash(rawRecord["lastName"]),
                CountryCode = rawRecord["countryCode"],
                PostalCode = rawRecord["postalCode"]
            };

            UserIdentifier addressIdentifier = new UserIdentifier()
            {
                AddressInfo = addressInfo
            };

            // Adds the address identifier to the UserData object's list.
            userData.UserIdentifiers.Add(addressIdentifier);
        }
    }

    if (userData.UserIdentifiers.Any())
    {
        userDataList.Add(userData);
    }
}

// Creates the operations to add the users.
List<OfflineUserDataJobOperation> operations = new List<OfflineUserDataJobOperation>();
foreach(UserData userData in userDataList)
{
    operations.Add(new OfflineUserDataJobOperation()
    {
        Create = userData
    });
}
      

PHP

// Creates a raw input list of unhashed user information, where each element of the list
// represents a single user and is a map containing a separate entry for the keys 'email',
// 'phone', 'firstName', 'lastName', 'countryCode', and 'postalCode'. In your application,
// this data might come from a file or a database.
$rawRecords = [];
// The first user data has an email address and a phone number.
$rawRecord1 = [
    // The first user data has an email address and a phone number.
    'email' => 'dana@example.com',
    // Phone number to be converted to E.164 format, with a leading '+' as required. This
    // includes whitespace that will be removed later.
    'phone' => '+1 800 5550101'
];
$rawRecords[] = $rawRecord1;

// The second user data has an email address, a mailing address, and a phone number.
$rawRecord2 = [
    // Email address that includes a period (.) before the Gmail domain.
    'email' => 'alex.2@example.com',
    // Address that includes all four required elements: first name, last name, country
    // code, and postal code.
    'firstName' => 'Alex',
    'lastName' => 'Quinn',
    'countryCode' => 'US',
    'postalCode' => '94045',
    // Phone number to be converted to E.164 format, with a leading '+' as required.
    'phone' => '+1 800 5550102',
];
$rawRecords[] = $rawRecord2;

// The third user data only has an email address.
$rawRecord3 = ['email' => 'charlie@example.com'];
$rawRecords[] = $rawRecord3;

// Iterates over the raw input list and creates a UserData object for each record.
$userDataList = [];
foreach ($rawRecords as $rawRecord) {
    // Checks if the record has email, phone, or address information, and adds a SEPARATE
    // UserIdentifier object for each one found. For example, a record with an email address
    // and a phone number will result in a UserData with two UserIdentifiers.

    // IMPORTANT: Since the identifier attribute of UserIdentifier
    // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is
    // a oneof
    // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only
    // ONE of 'hashed_email, 'hashed_phone_number', 'mobile_id', 'third_party_user_id', or
    // 'address_info'.
    // Setting more than one of these attributes on the same UserIdentifier will clear all
    // the other members of the oneof. For example, the following code is INCORRECT and will
    // result in a UserIdentifier with ONLY a 'hashed_phone_number'.
    //
    // $incorrectlyPopulatedUserIdentifier = new UserIdentifier();
    // $incorrectlyPopulatedUserIdentifier->setHashedEmail('...');
    // $incorrectlyPopulatedUserIdentifier->setHashedPhoneNumber('...');
    //
    // The separate 'if' statements below demonstrate the correct approach for creating a
    // UserData for a member with multiple UserIdentifiers.

    $userIdentifiers = [];
    // Checks if the record has an email address, and if so, adds a UserIdentifier for it.
    if (array_key_exists('email', $rawRecord)) {
        $hashedEmailIdentifier = new UserIdentifier([
            'hashed_email' => self::normalizeAndHash($rawRecord['email'], true)
        ]);
        // Adds the hashed email identifier to the user identifiers list.
        $userIdentifiers[] = $hashedEmailIdentifier;
    }

    // Checks if the record has a phone number, and if so, adds a UserIdentifier for it.
    if (array_key_exists('phone', $rawRecord)) {
        $hashedPhoneNumberIdentifier = new UserIdentifier([
            'hashed_phone_number' => self::normalizeAndHash($rawRecord['phone'], true)
        ]);
        // Adds the hashed email identifier to the user identifiers list.
        $userIdentifiers[] = $hashedPhoneNumberIdentifier;
    }

    // Checks if the record has all the required mailing address elements, and if so, adds a
    // UserIdentifier for the mailing address.
    if (array_key_exists('firstName', $rawRecord)) {
        // Checks if the record contains all the other required elements of a mailing
        // address.
        $missingAddressKeys = [];
        foreach (['lastName', 'countryCode', 'postalCode'] as $addressKey) {
            if (!array_key_exists($addressKey, $rawRecord)) {
                $missingAddressKeys[] = $addressKey;
            }
        }
        if (!empty($missingAddressKeys)) {
            printf(
                "Skipping addition of mailing address information because the "
                . "following required keys are missing: %s%s",
                json_encode($missingAddressKeys),
                PHP_EOL
            );
        } else {
            // Creates an OfflineUserAddressInfo object that contains all the required
            // elements of a mailing address.
            $addressIdentifier = new UserIdentifier([
               'address_info' => new OfflineUserAddressInfo([
                   'hashed_first_name' => self::normalizeAndHash(
                       $rawRecord['firstName'],
                       false
                   ),
                   'hashed_last_name' => self::normalizeAndHash(
                       $rawRecord['lastName'],
                       false
                   ),
                   'country_code' => $rawRecord['countryCode'],
                   'postal_code' => $rawRecord['postalCode']
               ])
            ]);
            // Adds the address identifier to the user identifiers list.
            $userIdentifiers[] = $addressIdentifier;
        }
    }
    if (!empty($userIdentifiers)) {
        // Builds the UserData and adds it to the list.
        $userDataList[] = new UserData(['user_identifiers' => $userIdentifiers]);
    }
}

// Creates the operations to add users.
$operations = array_map(
    function (UserData $userData) {
        return new OfflineUserDataJobOperation(['create' => $userData]);
    },
    $userDataList
);
      

Python

def build_offline_user_data_job_operations(client):
    """Creates a raw input list of unhashed user information.

    Each element of the list represents a single user and is a dict containing a
    separate entry for the keys "email", "phone", "first_name", "last_name",
    "country_code", and "postal_code". In your application, this data might come
    from a file or a database.

    Args:
        client: The Google Ads client.

    Returns:
        A list containing the operations.
    """
    # The first user data has an email address and a phone number.
    raw_record_1 = {
        "email": "dana@example.com",
        # Phone number to be converted to E.164 format, with a leading '+' as
        # required. This includes whitespace that will be removed later.
        "phone": "+1 800 5550101",
    }

    # The second user data has an email address, a mailing address, and a phone
    # number.
    raw_record_2 = {
        # Email address that includes a period (.) before the email domain.
        "email": "alex.2@example.com",
        # Address that includes all four required elements: first name, last
        # name, country code, and postal code.
        "first_name": "Alex",
        "last_name": "Quinn",
        "country_code": "US",
        "postal_code": "94045",
        # Phone number to be converted to E.164 format, with a leading '+' as
        # required.
        "phone": "+1 800 5550102",
    }

    # The third user data only has an email address.
    raw_record_3 = {"email": "charlie@example.com"}

    # Adds the raw records to a raw input list.
    raw_records = [raw_record_1, raw_record_2, raw_record_3]

    operations = []
    # Iterates over the raw input list and creates a UserData object for each
    # record.
    for record in raw_records:
        # Creates a UserData object that represents a member of the user list.
        user_data = client.get_type("UserData")

        # Checks if the record has email, phone, or address information, and
        # adds a SEPARATE UserIdentifier object for each one found. For example,
        # a record with an email address and a phone number will result in a
        # UserData with two UserIdentifiers.

        # IMPORTANT: Since the identifier attribute of UserIdentifier
        # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
        # is a oneof
        # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you
        # must set only ONE of hashed_email, hashed_phone_number, mobile_id,
        # third_party_user_id, or address-info. Setting more than one of these
        # attributes on the same UserIdentifier will clear all the other members
        # of the oneof. For example, the following code is INCORRECT and will
        # result in a UserIdentifier with ONLY a hashed_phone_number:

        # incorrect_user_identifier = client.get_type("UserIdentifier")
        # incorrect_user_identifier.hashed_email = "..."
        # incorrect_user_identifier.hashed_phone_number = "..."

        # The separate 'if' statements below demonstrate the correct approach
        # for creating a UserData object for a member with multiple
        # UserIdentifiers.

        # Checks if the record has an email address, and if so, adds a
        # UserIdentifier for it.
        if "email" in record:
            user_identifier = client.get_type("UserIdentifier")
            user_identifier.hashed_email = normalize_and_hash(
                record["email"], True
            )
            # Adds the hashed email identifier to the UserData object's list.
            user_data.user_identifiers.append(user_identifier)

        # Checks if the record has a phone number, and if so, adds a
        # UserIdentifier for it.
        if "phone" in record:
            user_identifier = client.get_type("UserIdentifier")
            user_identifier.hashed_phone_number = normalize_and_hash(
                record["phone"], True
            )
            # Adds the hashed phone number identifier to the UserData object's
            # list.
            user_data.user_identifiers.append(user_identifier)

        # Checks if the record has all the required mailing address elements,
        # and if so, adds a UserIdentifier for the mailing address.
        if "first_name" in record:
            required_keys = ("last_name", "country_code", "postal_code")
            # Checks if the record contains all the other required elements of
            # a mailing address.
            if not all(key in record for key in required_keys):
                # Determines which required elements are missing from the
                # record.
                missing_keys = record.keys() - required_keys
                print(
                    "Skipping addition of mailing address information "
                    "because the following required keys are missing: "
                    f"{missing_keys}"
                )
            else:
                user_identifier = client.get_type("UserIdentifier")
                address_info = user_identifier.address_info
                address_info.hashed_first_name = normalize_and_hash(
                    record["first_name"], False
                )
                address_info.hashed_last_name = normalize_and_hash(
                    record["last_name"], False
                )
                address_info.country_code = record["country_code"]
                address_info.postal_code = record["postal_code"]
                user_data.user_identifiers.append(user_identifier)

        # If the user_identifiers repeated field is not empty, create a new
        # OfflineUserDataJobOperation and add the UserData to it.
        if user_data.user_identifiers:
            operation = client.get_type("OfflineUserDataJobOperation")
            operation.create = user_data
            operations.append(operation)
      

Ruby

# Create a list of unhashed user data records that we will format in the
# following steps to prepare for the API.
raw_records = [
  # The first user data has an email address and a phone number.
  {
    email: 'dana@example.com',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required. This includes whitespace that will be removed later.
    phone: '+1 800 5550100',
  },
  # The second user data has an email address, a phone number, and an address.
  {
    # Email address that includes a period (.) before the Gmail domain.
    email: 'alex.2@example.com',
    # Address that includes all four required elements: first name, last
    # name, country code, and postal code.
    first_name: 'Alex',
    last_name: 'Quinn',
    country_code: 'US',
    postal_code: '94045',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required.
    phone: '+1 800 5550102',
  },
  # The third user data only has an email address.
  {
    email: 'charlie@example.com',
  },
]

# Create a UserData for each entry in the raw records.
user_data_list = raw_records.map do |record|
  client.resource.user_data do |data|
    if record[:email]
      data.user_identifiers << client.resource.user_identifier do |ui|
        ui.hashed_email = normalize_and_hash(record[:email], true)
      end
    end
    if record[:phone]
      data.user_identifiers << client.resource.user_identifier do |ui|
        ui.hashed_phone_number = normalize_and_hash(record[:phone], true)
      end
    end
    if record[:first_name]
      # Check that we have all the required information.
      missing_keys = [:last_name, :country_code, :postal_code].reject {|key|
        record[key].nil?
      }
      if missing_keys.empty?
        # If nothing is missing, add the address.
        data.user_identifiers << client.resource.user_identifier do |ui|
          ui.address_identifier = client.resource.offline_user_address_info do |address|
            address.hashed_first_name = normalize_and_hash(record[:first_name])
            address.hashed_last_name = normalize_and_hash(record[:last_name])
            address.country_code = record[:country_code]
            address.postal_code = record[:postal_code]
          end
        end
      else
        # If some data is missing, skip this entry.
        puts "Skipping addition of mailing information because the following keys are missing:" \
          "#{missing_keys}"
      end
    end
  end
end

operations = user_data_list.map do |user_data|
  client.operation.create_resource.offline_user_data_job(user_data)
end
      

Perl

  # The first user data has an email address and a phone number.
  my $raw_record_1 = {
    email => 'dana@example.com',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required. This includes whitespace that will be removed later.
    phone => '+1 800 5550101',
  };

  # The second user data has an email address, a mailing address, and a phone
  # number.
  my $raw_record_2 = {
    # Email address that includes a period (.) before the Gmail domain.
    email => 'alex.2@example.com',
    # Address that includes all four required elements: first name, last
    # name, country code, and postal code.
    firstName   => 'Alex',
    lastName    => 'Quinn',
    countryCode => 'US',
    postalCode  => '94045',
    # Phone number to be converted to E.164 format, with a leading '+' as
    # required.
    phone => '+1 800 5550102',
  };

  # The third user data only has an email address.
  my $raw_record_3 = {email => 'charlie@example.com',};

  my $raw_records = [$raw_record_1, $raw_record_2, $raw_record_3];

  my $operations = [];
  foreach my $record (@$raw_records) {
    # Check if the record has email, phone, or address information, and adds a
    # SEPARATE UserIdentifier object for each one found. For example, a record
    # with an email address and a phone number will result in a UserData with two
    # UserIdentifiers.
    #
    # IMPORTANT: Since the identifier attribute of UserIdentifier
    # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier)
    # is a oneof
    # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set
    # only ONE of hashed_email, hashed_phone_number, mobile_id, third_party_user_id,
    # or address-info. Setting more than one of these attributes on the same UserIdentifier
    # will clear all the other members of the oneof. For example, the following code is
    # INCORRECT and will result in a UserIdentifier with ONLY a hashed_phone_number:
    #
    # my $incorrect_user_identifier = Google::Ads::GoogleAds::V17::Common::UserIdentifier->new({
    #   hashedEmail => '...',
    #   hashedPhoneNumber => '...',
    # });
    #
    # The separate 'if' statements below demonstrate the correct approach for creating a
    # UserData object for a member with multiple UserIdentifiers.

    my $user_identifiers = [];

    # Check if the record has an email address, and if so, add a UserIdentifier for it.
    if (defined $record->{email}) {
      # Add the hashed email identifier to the list of UserIdentifiers.
      push(
        @$user_identifiers,
        Google::Ads::GoogleAds::V17::Common::UserIdentifier->new({
            hashedEmail => normalize_and_hash($record->{email}, 1)}));
    }

    # Check if the record has a phone number, and if so, add a UserIdentifier for it.
    if (defined $record->{phone}) {
      # Add the hashed phone number identifier to the list of UserIdentifiers.
      push(
        @$user_identifiers,
        Google::Ads::GoogleAds::V17::Common::UserIdentifier->new({
            hashedPhoneNumber => normalize_and_hash($record->{phone}, 1)}));
    }

    # Check if the record has all the required mailing address elements, and if so, add
    # a UserIdentifier for the mailing address.
    if (defined $record->{firstName}) {
      my $required_keys = ["lastName", "countryCode", "postalCode"];
      my $missing_keys  = [];

      foreach my $key (@$required_keys) {
        if (!defined $record->{$key}) {
          push(@$missing_keys, $key);
        }
      }

      if (@$missing_keys) {
        print
"Skipping addition of mailing address information because the following"
          . "keys are missing: "
          . join(",", @$missing_keys);
      } else {
        push(
          @$user_identifiers,
          Google::Ads::GoogleAds::V17::Common::UserIdentifier->new({
              addressInfo =>
                Google::Ads::GoogleAds::V17::Common::OfflineUserAddressInfo->
                new({
                  # First and last name must be normalized and hashed.
                  hashedFirstName => normalize_and_hash($record->{firstName}),
                  hashedLastName  => normalize_and_hash($record->{lastName}),
                  # Country code and zip code are sent in plain text.
                  countryCode => $record->{countryCode},
                  postalCode  => $record->{postalCode},
                })}));
      }
    }

    # If the user_identifiers array is not empty, create a new
    # OfflineUserDataJobOperation and add the UserData to it.
    if (@$user_identifiers) {
      my $user_data = Google::Ads::GoogleAds::V17::Common::UserData->new({
          userIdentifiers => [$user_identifiers]});
      push(
        @$operations,
        Google::Ads::GoogleAds::V17::Services::OfflineUserDataJobService::OfflineUserDataJobOperation
          ->new({
            create => $user_data
          }));
    }
  }
      

验证名单上传和匹配率

OfflineUserDataJob状态SUCCESS 后,估算的匹配率就会显示在 operation_metadata.match_rate_range 字段中。如果您在作业完成之前查询此字段,则此字段的值可能为零。为确保匹配率已准备好进行验证且列表做好用于定位的准备,我们建议对作业进行轮询以完成操作。完成作业所需的时间可能短至 10 分钟,最长可达 24 小时。

检查作业状态的代码示例

Java

private void checkJobStatus(
    GoogleAdsClient googleAdsClient, long customerId, String offlineUserDataJobResourceName) {
  try (GoogleAdsServiceClient googleAdsServiceClient =
      googleAdsClient.getLatestVersion().createGoogleAdsServiceClient()) {
    String query =
        String.format(
            "SELECT offline_user_data_job.resource_name, "
                + "offline_user_data_job.id, "
                + "offline_user_data_job.status, "
                + "offline_user_data_job.type, "
                + "offline_user_data_job.failure_reason, "
                + "offline_user_data_job.customer_match_user_list_metadata.user_list "
                + "FROM offline_user_data_job "
                + "WHERE offline_user_data_job.resource_name = '%s'",
            offlineUserDataJobResourceName);
    // Issues the query and gets the GoogleAdsRow containing the job from the response.
    GoogleAdsRow googleAdsRow =
        googleAdsServiceClient
            .search(Long.toString(customerId), query)
            .iterateAll()
            .iterator()
            .next();
    OfflineUserDataJob offlineUserDataJob = googleAdsRow.getOfflineUserDataJob();
    System.out.printf(
        "Offline user data job ID %d with type '%s' has status: %s%n",
        offlineUserDataJob.getId(), offlineUserDataJob.getType(), offlineUserDataJob.getStatus());
    OfflineUserDataJobStatus jobStatus = offlineUserDataJob.getStatus();
    if (OfflineUserDataJobStatus.SUCCESS == jobStatus) {
      // Prints information about the user list.
      printCustomerMatchUserListInfo(
          googleAdsClient,
          customerId,
          offlineUserDataJob.getCustomerMatchUserListMetadata().getUserList());
    } else if (OfflineUserDataJobStatus.FAILED == jobStatus) {
      System.out.printf("  Failure reason: %s%n", offlineUserDataJob.getFailureReason());
    } else if (OfflineUserDataJobStatus.PENDING == jobStatus
        || OfflineUserDataJobStatus.RUNNING == jobStatus) {
      System.out.println();
      System.out.printf(
          "To check the status of the job periodically, use the following GAQL query with"
              + " GoogleAdsService.search:%n%s%n",
          query);
    }
  }
}

      

C#

private static void CheckJobStatusAndPrintResults(GoogleAdsClient client, long customerId,
    string offlineUserDataJobResourceName)
{
    // Get the GoogleAdsService.
    GoogleAdsServiceClient service = client.GetService(Services.V17.GoogleAdsService);

    string query = "SELECT offline_user_data_job.resource_name, " +
        "offline_user_data_job.id, offline_user_data_job.status, " +
        "offline_user_data_job.type, offline_user_data_job.failure_reason " +
        "offline_user_data_job.customer_match_user_list_metadata_user_list " +
        "FROM offline_user_data_job WHERE " +
        $"offline_user_data_job.resource_name = '{offlineUserDataJobResourceName}'";

    // Issues the query and gets the GoogleAdsRow containing the job from the response.
    GoogleAdsRow googleAdsRow = service.Search(customerId.ToString(), query).First();

    OfflineUserDataJob offlineUserDataJob = googleAdsRow.OfflineUserDataJob;
    Console.WriteLine($"Offline user data job ID {offlineUserDataJob.Id} with type " +
        $"'{offlineUserDataJob.Type}' has status: {offlineUserDataJob.Status}");

    switch (offlineUserDataJob.Status)
    {
        case OfflineUserDataJobStatus.Success:
            // Prints information about the user list.
            PrintCustomerMatchUserListInfo(client, customerId,
                offlineUserDataJob.CustomerMatchUserListMetadata.UserList);
            break;

        case OfflineUserDataJobStatus.Failed:
            Console.WriteLine($"  Failure reason: {offlineUserDataJob.FailureReason}");
            break;

        case OfflineUserDataJobStatus.Pending:
        case OfflineUserDataJobStatus.Running:
            Console.WriteLine("To check the status of the job periodically, use the " +
                $"following GAQL query with GoogleAdsService.search:\n\n{query}");
            break;
    }
}
      

PHP

private static function checkJobStatus(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    string $offlineUserDataJobResourceName
) {
    $googleAdsServiceClient = $googleAdsClient->getGoogleAdsServiceClient();

    // Creates a query that retrieves the offline user data job.
    $query = "SELECT offline_user_data_job.resource_name, "
          . "offline_user_data_job.id, "
          . "offline_user_data_job.status, "
          . "offline_user_data_job.type, "
          . "offline_user_data_job.failure_reason, "
          . "offline_user_data_job.customer_match_user_list_metadata.user_list "
          . "FROM offline_user_data_job "
          . "WHERE offline_user_data_job.resource_name = '$offlineUserDataJobResourceName'";

    // Issues a search request to get the GoogleAdsRow containing the job from the response.
    /** @var GoogleAdsRow $googleAdsRow */
    $googleAdsRow =
        $googleAdsServiceClient->search(SearchGoogleAdsRequest::build($customerId, $query))
            ->getIterator()
            ->current();
    $offlineUserDataJob = $googleAdsRow->getOfflineUserDataJob();

    // Prints out some information about the offline user data job.
    $offlineUserDataJobStatus = $offlineUserDataJob->getStatus();
    printf(
        "Offline user data job ID %d with type '%s' has status: %s.%s",
        $offlineUserDataJob->getId(),
        OfflineUserDataJobType::name($offlineUserDataJob->getType()),
        OfflineUserDataJobStatus::name($offlineUserDataJobStatus),
        PHP_EOL
    );

    if ($offlineUserDataJobStatus === OfflineUserDataJobStatus::SUCCESS) {
        // Prints information about the user list.
        self::printCustomerMatchUserListInfo(
            $googleAdsClient,
            $customerId,
            $offlineUserDataJob->getCustomerMatchUserListMetadata()->getUserList()
        );
    } elseif ($offlineUserDataJobStatus === OfflineUserDataJobStatus::FAILED) {
        printf("  Failure reason: %s.%s", $offlineUserDataJob->getFailureReason(), PHP_EOL);
    } elseif (
        $offlineUserDataJobStatus === OfflineUserDataJobStatus::PENDING
        || $offlineUserDataJobStatus === OfflineUserDataJobStatus::RUNNING
    ) {
        printf(
            '%1$sTo check the status of the job periodically, use the following GAQL query with'
            . ' GoogleAdsService.search:%1$s%2$s%1$s',
            PHP_EOL,
            $query
        );
    }
}
      

Python

def check_job_status(client, customer_id, offline_user_data_job_resource_name):
    """Retrieves, checks, and prints the status of the offline user data job.

    If the job is completed successfully, information about the user list is
    printed. Otherwise, a GAQL query will be printed, which can be used to
    check the job status at a later date.

    Offline user data jobs may take 6 hours or more to complete, so checking the
    status periodically, instead of waiting, can be more efficient.

    Args:
        client: The Google Ads client.
        customer_id: The ID for the customer that owns the user list.
        offline_user_data_job_resource_name: The resource name of the offline
            user data job to get the status of.
    """
    query = f"""
        SELECT
          offline_user_data_job.resource_name,
          offline_user_data_job.id,
          offline_user_data_job.status,
          offline_user_data_job.type,
          offline_user_data_job.failure_reason,
          offline_user_data_job.customer_match_user_list_metadata.user_list
        FROM offline_user_data_job
        WHERE offline_user_data_job.resource_name =
          '{offline_user_data_job_resource_name}'
        LIMIT 1"""

    # Issues a search request using streaming.
    google_ads_service = client.get_service("GoogleAdsService")
    results = google_ads_service.search(customer_id=customer_id, query=query)
    offline_user_data_job = next(iter(results)).offline_user_data_job
    status_name = offline_user_data_job.status.name
    user_list_resource_name = (
        offline_user_data_job.customer_match_user_list_metadata.user_list
    )

    print(
        f"Offline user data job ID '{offline_user_data_job.id}' with type "
        f"'{offline_user_data_job.type_.name}' has status: {status_name}"
    )

    if status_name == "SUCCESS":
        print_customer_match_user_list_info(
            client, customer_id, user_list_resource_name
        )
    elif status_name == "FAILED":
        print(f"\tFailure Reason: {offline_user_data_job.failure_reason}")
    elif status_name in ("PENDING", "RUNNING"):
        print(
            "To check the status of the job periodically, use the following "
            f"GAQL query with GoogleAdsService.Search: {query}"
        )
      

Ruby

def check_job_status(client, customer_id, offline_user_data_job)
  query = <<~QUERY
    SELECT
      offline_user_data_job.id,
      offline_user_data_job.status,
      offline_user_data_job.type,
      offline_user_data_job.failure_reason,
      offline_user_data_job.customer_match_user_list_metadata.user_list
    FROM
      offline_user_data_job
    WHERE
      offline_user_data_job.resource_name = '#{offline_user_data_job}'
  QUERY

  row = client.service.google_ads.search(
    customer_id: customer_id,
    query: query,
  ).first

  job = row.offline_user_data_job
  puts "Offline user data job ID #{job.id} with type '#{job.type}' has status: #{job.status}."

  case job.status
  when :SUCCESS
    print_customer_match_user_list(client, customer_id, job.customer_match_user_list_metadata.user_list)
  when :FAILED
    puts "  Failure reason: #{job.failure_reason}"
  else
    puts "  To check the status of the job periodically, use the following GAQL " \
      "query with GoogleAdsService.search:"
    puts query
  end
end
      

Perl

sub check_job_status() {
  my ($api_client, $customer_id, $offline_user_data_job_resource_name) = @_;

  my $search_query =
    "SELECT offline_user_data_job.resource_name, " .
    "offline_user_data_job.id, offline_user_data_job.status, " .
    "offline_user_data_job.type, offline_user_data_job.failure_reason, " .
    "offline_user_data_job.customer_match_user_list_metadata.user_list " .
    "FROM offline_user_data_job " .
    "WHERE offline_user_data_job.resource_name = " .
    "$offline_user_data_job_resource_name LIMIT 1";

  my $search_request =
    Google::Ads::GoogleAds::V17::Services::GoogleAdsService::SearchGoogleAdsRequest
    ->new({
      customerId => $customer_id,
      query      => $search_query
    });

  # Get the GoogleAdsService.
  my $google_ads_service = $api_client->GoogleAdsService();

  my $iterator = Google::Ads::GoogleAds::Utils::SearchGoogleAdsIterator->new({
    service => $google_ads_service,
    request => $search_request
  });

  # The results have exactly one row.
  my $google_ads_row        = $iterator->next;
  my $offline_user_data_job = $google_ads_row->{offlineUserDataJob};
  my $status                = $offline_user_data_job->{status};

  printf
    "Offline user data job ID %d with type %s has status: %s.\n",
    $offline_user_data_job->{id},
    $offline_user_data_job->{type},
    $status;

  if ($status eq SUCCESS) {
    print_customer_match_user_list_info($api_client, $customer_id,
      $offline_user_data_job->{customerMatchUserListMetadata}{userList});
  } elsif ($status eq FAILED) {
    print "Failure reason: $offline_user_data_job->{failure_reason}";
  } elsif (grep /$status/, (PENDING, RUNNING)) {
    print
      "To check the status of the job periodically, use the following GAQL " .
      "query with the GoogleAdsService->search() method:\n$search_query\n";
  }

  return 1;
}
      

如需验证列表大小,您可以查询 user_list 资源。

查询 user_list 资源的代码示例

Java

try (GoogleAdsServiceClient googleAdsServiceClient =
    googleAdsClient.getLatestVersion().createGoogleAdsServiceClient()) {
  // Creates a query that retrieves the user list.
  String query =
      String.format(
          "SELECT user_list.size_for_display, user_list.size_for_search "
              + "FROM user_list "
              + "WHERE user_list.resource_name = '%s'",
          userListResourceName);

  // Constructs the SearchGoogleAdsStreamRequest.
  SearchGoogleAdsStreamRequest request =
      SearchGoogleAdsStreamRequest.newBuilder()
          .setCustomerId(Long.toString(customerId))
          .setQuery(query)
          .build();

  // Issues the search stream request.
  ServerStream<SearchGoogleAdsStreamResponse> stream =
      googleAdsServiceClient.searchStreamCallable().call(request);
      

C#

 // Get the GoogleAdsService.
 GoogleAdsServiceClient service =
     client.GetService(Services.V17.GoogleAdsService);

 // Creates a query that retrieves the user list.
 string query =
     "SELECT user_list.size_for_display, user_list.size_for_search " +
     "FROM user_list " +
     $"WHERE user_list.resource_name = '{userListResourceName}'";
 // Issues a search stream request.
 service.SearchStream(customerId.ToString(), query,
    delegate (SearchGoogleAdsStreamResponse resp)
    {
        // Display the results.
        foreach (GoogleAdsRow userListRow in resp.Results)
        {
            UserList userList = userListRow.UserList;
            Console.WriteLine("The estimated number of users that the user list " +
                $"'{userList.ResourceName}' has is {userList.SizeForDisplay}" +
                $" for Display and {userList.SizeForSearch} for Search.");
        }
    }
);
      

PHP

$googleAdsServiceClient = $googleAdsClient->getGoogleAdsServiceClient();

// Creates a query that retrieves the user list.
$query =
    "SELECT user_list.size_for_display, user_list.size_for_search " .
    "FROM user_list " .
    "WHERE user_list.resource_name = '$userListResourceName'";

// Issues a search stream request.
/** @var GoogleAdsServerStreamDecorator $stream */
$stream = $googleAdsServiceClient->searchStream(
    SearchGoogleAdsStreamRequest::build($customerId, $query)
);
      

Python

googleads_service_client = client.get_service("GoogleAdsService")

# Creates a query that retrieves the user list.
query = f"""
    SELECT
      user_list.size_for_display,
      user_list.size_for_search
    FROM user_list
    WHERE user_list.resource_name = '{user_list_resource_name}'"""

# Issues a search request.
search_results = googleads_service_client.search(
    customer_id=customer_id, query=query
)
      

Ruby

query = <<~EOQUERY
  SELECT user_list.size_for_display, user_list.size_for_search
  FROM user_list
  WHERE user_list.resource_name = #{user_list}
EOQUERY

response = client.service.google_ads.search_stream(
  customer_id: customer_id,
  query: query,
)
      

Perl

# Create a query that retrieves the user list.
my $search_query =
  "SELECT user_list.size_for_display, user_list.size_for_search " .
  "FROM user_list " .
  "WHERE user_list.resource_name = '$user_list_resource_name'";

# Create a search Google Ads stream request that will retrieve the user list.
my $search_stream_request =
  Google::Ads::GoogleAds::V17::Services::GoogleAdsService::SearchGoogleAdsStreamRequest
  ->new({
    customerId => $customer_id,
    query      => $search_query,
  });

# Get the GoogleAdsService.
my $google_ads_service = $api_client->GoogleAdsService();

my $search_stream_handler =
  Google::Ads::GoogleAds::Utils::SearchStreamHandler->new({
    service => $google_ads_service,
    request => $search_stream_request
  });
      

出于隐私保护方面的考虑,用户名单规模显示为零,直到名单中至少包含 1,000 名成员。之后,大小将四舍五入为两个最高有效位。

您可以使用 Google Ads 查询语言通过 offline_user_data_job 资源提取 OfflineUserDataJob 执行期间的错误。但请注意,由于执行匹配时只会比较哈希值,因此此报告不包含任何失败的匹配的相关信息。如果您遇到与客户名单有关的问题,请参阅问题排查指南

与 Google Ads 界面比较

通过 Google Ads 界面使用受众群体管理器查看列表时,列表可能会显示比预期小。此视图显示列表中活跃用户的数量。如需了解详情,请参阅此问题排查指南

由于向名单填充成员最多可能需要 24 小时,因此如果您上传到受众群体名单的频率超过每 12 小时一次,您可能会在 Google Ads 界面中看到 In Progress 状态

定位到我的列表

您可以在广告组级或广告系列级定位您的列表。该流程与 API 中其他类型的定位条件类似。

将广告组中的广告定位到某个用户列表的代码示例

Java

private String targetAdsInAdGroupToUserList(
    GoogleAdsClient googleAdsClient, long customerId, long adGroupId, String userList) {
  // Creates the ad group criterion targeting members of the user list.
  AdGroupCriterion adGroupCriterion =
      AdGroupCriterion.newBuilder()
          .setAdGroup(ResourceNames.adGroup(customerId, adGroupId))
          .setUserList(UserListInfo.newBuilder().setUserList(userList).build())
          .build();

  // Creates the operation.
  AdGroupCriterionOperation operation =
      AdGroupCriterionOperation.newBuilder().setCreate(adGroupCriterion).build();

  // Creates the ad group criterion service.
  try (AdGroupCriterionServiceClient adGroupCriterionServiceClient =
      googleAdsClient.getLatestVersion().createAdGroupCriterionServiceClient()) {
    // Adds the ad group criterion.
    MutateAdGroupCriteriaResponse response =
        adGroupCriterionServiceClient.mutateAdGroupCriteria(
            Long.toString(customerId), ImmutableList.of(operation));
    // Gets and prints the results.
    String adGroupCriterionResourceName = response.getResults(0).getResourceName();
    System.out.printf(
        "Successfully created ad group criterion with resource name '%s' "
            + "targeting user list with resource name '%s' with ad group with ID %d.%n",
        adGroupCriterionResourceName, userList, adGroupId);
    return adGroupCriterionResourceName;
  }
}

      

C#

private string TargetAdsInAdGroupToUserList(
    GoogleAdsClient client, long customerId, long adGroupId, string userListResourceName)
{
    // Get the AdGroupCriterionService client.
    AdGroupCriterionServiceClient adGroupCriterionServiceClient = client.GetService
        (Services.V17.AdGroupCriterionService);

    // Create the ad group criterion targeting members of the user list.
    AdGroupCriterion adGroupCriterion = new AdGroupCriterion
    {
        AdGroup = ResourceNames.AdGroup(customerId, adGroupId),
        UserList = new UserListInfo
        {
            UserList = userListResourceName
        }
    };

    // Create the operation.
    AdGroupCriterionOperation adGroupCriterionOperation = new AdGroupCriterionOperation
    {
        Create = adGroupCriterion
    };

    // Add the ad group criterion, then print and return the new criterion's resource name.
    MutateAdGroupCriteriaResponse mutateAdGroupCriteriaResponse =
        adGroupCriterionServiceClient.MutateAdGroupCriteria(customerId.ToString(),
            new[] { adGroupCriterionOperation });

    string adGroupCriterionResourceName =
        mutateAdGroupCriteriaResponse.Results.First().ResourceName;
    Console.WriteLine("Successfully created ad group criterion with resource name " +
        $"'{adGroupCriterionResourceName}' targeting user list with resource name " +
        $"'{userListResourceName}' with ad group with ID {adGroupId}.");
    return adGroupCriterionResourceName;
}
      

PHP

private static function targetAdsInAdGroupToUserList(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    int $adGroupId,
    string $userListResourceName
): string {
    // Creates the ad group criterion targeting members of the user list.
    $adGroupCriterion = new AdGroupCriterion([
        'ad_group' => ResourceNames::forAdGroup($customerId, $adGroupId),
        'user_list' => new UserListInfo(['user_list' => $userListResourceName])
    ]);

    // Creates the operation.
    $operation = new AdGroupCriterionOperation();
    $operation->setCreate($adGroupCriterion);

    // Issues a mutate request to add an ad group criterion.
    $adGroupCriterionServiceClient = $googleAdsClient->getAdGroupCriterionServiceClient();
    /** @var MutateAdGroupCriteriaResponse $adGroupCriterionResponse */
    $adGroupCriterionResponse = $adGroupCriterionServiceClient->mutateAdGroupCriteria(
        MutateAdGroupCriteriaRequest::build($customerId, [$operation])
    );

    $adGroupCriterionResourceName =
        $adGroupCriterionResponse->getResults()[0]->getResourceName();
    printf(
        "Successfully created ad group criterion with resource name '%s' " .
        "targeting user list with resource name '%s' with ad group with ID %d.%s",
        $adGroupCriterionResourceName,
        $userListResourceName,
        $adGroupId,
        PHP_EOL
    );

    return $adGroupCriterionResourceName;
}
      

Python

def target_ads_in_ad_group_to_user_list(
    client, customer_id, ad_group_id, user_list_resource_name
):
    """Creates an ad group criterion that targets a user list with an ad group.

    Args:
        client: an initialized GoogleAdsClient instance.
        customer_id: a str client customer ID used to create an ad group
            criterion.
        ad_group_id: a str ID for an ad group used to create an ad group
            criterion that targets members of a user list.
        user_list_resource_name: a str resource name for a user list.

    Returns:
        a str resource name for an ad group criterion.
    """
    ad_group_criterion_operation = client.get_type("AdGroupCriterionOperation")
    # Creates the ad group criterion targeting members of the user list.
    ad_group_criterion = ad_group_criterion_operation.create
    ad_group_criterion.ad_group = client.get_service(
        "AdGroupService"
    ).ad_group_path(customer_id, ad_group_id)
    ad_group_criterion.user_list.user_list = user_list_resource_name

    ad_group_criterion_service = client.get_service("AdGroupCriterionService")
    response = ad_group_criterion_service.mutate_ad_group_criteria(
        customer_id=customer_id, operations=[ad_group_criterion_operation]
    )
    resource_name = response.results[0].resource_name
    print(
        "Successfully created ad group criterion with resource name: "
        f"'{resource_name}' targeting user list with resource name: "
        f"'{user_list_resource_name}' and with ad group with ID "
        f"{ad_group_id}."
    )
    return resource_name
      

Ruby

def target_ads_in_ad_group_to_user_list(
  client,
  customer_id,
  ad_group_id,
  user_list
)
  # Creates the ad group criterion targeting members of the user list.
  operation = client.operation.create_resource.ad_group_criterion do |agc|
    agc.ad_group = client.path.ad_group(customer_id, ad_group_id)
    agc.user_list = client.resource.user_list_info do |info|
      info.user_list = user_list
    end
  end

  # Issues a mutate request to create the ad group criterion.
  response = client.service.ad_group_criterion.mutate_ad_group_criteria(
    customer_id: customer_id,
    operations: [operation],
  )
  ad_group_criterion_resource_name = response.results.first.resource_name
  puts "Successfully created ad group criterion with resource name " \
    "'#{ad_group_criterion_resource_name}' targeting user list with resource name " \
    "'#{user_list}' with ad group with ID #{ad_group_id}"

  ad_group_criterion_resource_name
end
      

Perl

sub target_ads_in_ad_group_to_user_list {
  my ($api_client, $customer_id, $ad_group_id, $user_list_resource_name) = @_;

  # Create the ad group criterion targeting members of the user list.
  my $ad_group_criterion =
    Google::Ads::GoogleAds::V17::Resources::AdGroupCriterion->new({
      adGroup => Google::Ads::GoogleAds::V17::Utils::ResourceNames::ad_group(
        $customer_id, $ad_group_id
      ),
      userList => Google::Ads::GoogleAds::V17::Common::UserListInfo->new({
          userList => $user_list_resource_name
        })});

  # Create the operation.
  my $ad_group_criterion_operation =
    Google::Ads::GoogleAds::V17::Services::AdGroupCriterionService::AdGroupCriterionOperation
    ->new({
      create => $ad_group_criterion
    });

  # Add the ad group criterion, then print and return the new criterion's resource name.
  my $ad_group_criteria_response =
    $api_client->AdGroupCriterionService()->mutate({
      customerId => $customer_id,
      operations => [$ad_group_criterion_operation]});

  my $ad_group_criterion_resource_name =
    $ad_group_criteria_response->{results}[0]{resourceName};
  printf "Successfully created ad group criterion with resource name '%s' " .
    "targeting user list with resource name '%s' with ad group with ID %d.\n",
    $ad_group_criterion_resource_name, $user_list_resource_name, $ad_group_id;

  return $ad_group_criterion_resource_name;
}
      

定位多个客户名单

只有在使用 logical_user_list 时,crm_based_user_list 才能与另一个 crm_based_user_list 结合使用。针对 crm_based_user_list 的所有政策都会应用于生成的用户列表。