Fazer upload dos ajustes de conversão

Depois que uma conversão for informada ao Google Ads, você poderá ajustar a conversão mais tarde na API Google Ads.

Para ajustar uma conversão, você precisa ter uma ação de conversão configurada e ter registrado as conversões que você vai ajustar.

Exemplo de código

A API Google Ads oferece suporte ao uso de order_id, também conhecido como ID da transação, para identificar a conversão a ser ajustada com o ConversionAdjustmentUploadService.

Para receber o conversion_action_id necessário para fazer um ajuste de conversão, siga um destes procedimentos:

  • Receba o valor do parâmetro ctId disponível no URL quando você clicar em "Detalhes da conversão" na interface do Google Ads.

  • Faça uma consulta na API Google Ads para conversion_action.id no relatório conversion_action.

Java

private void runExample(
    GoogleAdsClient googleAdsClient,
    long customerId,
    long conversionActionId,
    String orderId,
    String adjustmentType,
    String adjustmentDateTime,
    @Nullable Float restatementValue)
    throws InvalidProtocolBufferException {
  // Gets the conversion adjustment enum value from the adjustmentType String.
  ConversionAdjustmentType conversionAdjustmentType =
      ConversionAdjustmentType.valueOf(adjustmentType);

  // Applies the conversion adjustment to the existing conversion.
  ConversionAdjustment conversionAdjustment =
      ConversionAdjustment.newBuilder()
          .setConversionAction(ResourceNames.conversionAction(customerId, conversionActionId))
          .setAdjustmentType(conversionAdjustmentType)
          // Sets the orderId to identify the conversion to adjust.
          .setOrderId(orderId)
          // As an alternative to setting orderId, you can provide a GclidDateTimePair, but
          // setting orderId instead is strongly recommended.
          // .setGclidDateTimePair(
          //     GclidDateTimePair.newBuilder()
          //         .setGclid(gclid)
          //         .setConversionDateTime(conversionDateTime)
          //         .build())
          .setAdjustmentDateTime(adjustmentDateTime)
          .build();

  // Sets adjusted value for adjustment type RESTATEMENT.
  if (restatementValue != null
      && conversionAdjustmentType == ConversionAdjustmentType.RESTATEMENT) {
    conversionAdjustment =
        conversionAdjustment.toBuilder()
            .setRestatementValue(
                RestatementValue.newBuilder().setAdjustedValue(restatementValue).build())
            .build();
  }

  // Creates the conversion upload service client.
  try (ConversionAdjustmentUploadServiceClient conversionUploadServiceClient =
      googleAdsClient.getLatestVersion().createConversionAdjustmentUploadServiceClient()) {
    // Uploads the click conversion. Partial failure should always be set to true.
    UploadConversionAdjustmentsRequest request =
        UploadConversionAdjustmentsRequest.newBuilder()
            .setCustomerId(Long.toString(customerId))
            // Enables partial failure (must be true).
            .setPartialFailure(true)
            .addConversionAdjustments(conversionAdjustment)
            .build();
    UploadConversionAdjustmentsResponse response =
        conversionUploadServiceClient.uploadConversionAdjustments(request);

    // Extracts the partial failure error if present on the response.
    ErrorUtils errorUtils = ErrorUtils.getInstance();
    GoogleAdsFailure googleAdsFailure =
        response.hasPartialFailureError()
            ? errorUtils.getGoogleAdsFailure(response.getPartialFailureError())
            : null;

    // Constructs a protocol buffer printer that will print error details in a concise format.
    final Printer errorPrinter = JsonFormat.printer().omittingInsignificantWhitespace();
    // Prints the results for each adjustment, including any partial errors returned.
    for (int opIndex = 0; opIndex < request.getConversionAdjustmentsCount(); opIndex++) {
      ConversionAdjustmentResult result = response.getResults(opIndex);
      if (errorUtils.isPartialFailureResult(result)) {
        // The operation failed. Prints the error details.
        for (GoogleAdsError googleAdsError :
            errorUtils.getGoogleAdsErrors(opIndex, googleAdsFailure)) {
          System.out.printf(
              "%4d: Partial failure occurred: %s%n", opIndex, errorPrinter.print(googleAdsError));
        }
      } else {
        System.out.printf(
            "%4d: Uploaded conversion adjustment for conversion action '%s' and order ID '%s'.%n",
            opIndex, result.getConversionAction(), result.getOrderId());
      }
    }
  }
}
UploadConversionAdjustment.java

C#

public void Run(GoogleAdsClient client, long customerId, long conversionActionId,
    string orderId, string adjustmentDateTime,
    ConversionAdjustmentType adjustmentType,
    double? restatementValue)
{
    // Get the ConversionAdjustmentUploadService.
    ConversionAdjustmentUploadServiceClient conversionAdjustmentUploadService =
        client.GetService(Services.V18.ConversionAdjustmentUploadService);

    // Associate conversion adjustments with the existing conversion action.
    ConversionAdjustment conversionAdjustment = new ConversionAdjustment()
    {
        ConversionAction = ResourceNames.ConversionAction(customerId, conversionActionId),
        AdjustmentType = adjustmentType,
        // Sets the orderId to identify the conversion to adjust.
        OrderId = orderId,
        // As an alternative to setting orderId, you can provide a GclidDateTimePair,
        // but setting orderId instead is strongly recommended.
        //GclidDateTimePair = new GclidDateTimePair()
        //{
        //    Gclid = gclid,
        //    ConversionDateTime = conversionDateTime,
        //},
        AdjustmentDateTime = adjustmentDateTime,
    };

    // Set adjusted value for adjustment type RESTATEMENT.
    if (adjustmentType == ConversionAdjustmentType.Restatement)
    {
        conversionAdjustment.RestatementValue = new RestatementValue()
        {
            AdjustedValue = restatementValue.Value
        };
    }

    try
    {
        // Issue a request to upload the conversion adjustment.
        UploadConversionAdjustmentsResponse response =
            conversionAdjustmentUploadService.UploadConversionAdjustments(
                new UploadConversionAdjustmentsRequest()
                {
                    CustomerId = customerId.ToString(),
                    ConversionAdjustments = { conversionAdjustment },
                    // Enables partial failure (must be true).
                    PartialFailure = true,
                    ValidateOnly = false
                });

        // Prints any partial errors returned.
        // To review the overall health of your recent uploads, see:
        // https://developers.google.com/google-ads/api/docs/conversions/upload-summaries
        if (response.PartialFailureError != null)
        {
            // Extracts the partial failure from the response status.
            GoogleAdsFailure partialFailure = response.PartialFailure;
            Console.WriteLine($"{partialFailure.Errors.Count} partial failure error(s) " +
                $"occurred");
        }
        else
        {
            ConversionAdjustmentResult result = response.Results[0];
            // Print the result.
            Console.WriteLine($"Uploaded conversion adjustment value of" +
                $" '{result.ConversionAction}' for Google Click ID " +
                $"'{result.GclidDateTimePair.Gclid}'");
        }
    }
    catch (GoogleAdsException e)
    {
        Console.WriteLine("Failure:");
        Console.WriteLine($"Message: {e.Message}");
        Console.WriteLine($"Failure: {e.Failure}");
        Console.WriteLine($"Request ID: {e.RequestId}");
        throw;
    }
}
UploadConversionAdjustment.cs

PHP

public static function runExample(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    int $conversionActionId,
    string $orderId,
    string $adjustmentType,
    string $adjustmentDateTime,
    ?float $restatementValue
) {
    $conversionAdjustmentType = ConversionAdjustmentType::value($adjustmentType);

    // Applies the conversion adjustment to the existing conversion.
    $conversionAdjustment = new ConversionAdjustment([
        'conversion_action' =>
            ResourceNames::forConversionAction($customerId, $conversionActionId),
        'adjustment_type' => $conversionAdjustmentType,
        // Sets the orderId to identify the conversion to adjust.
        'order_id' => $orderId,
        // As an alternative to setting orderId, you can provide a 'gclid_date_time_pair', but
        // setting 'order_id' instead is strongly recommended.
        // 'conversion_date_time' must be in "yyyy-mm-dd hh:mm:ss+|-hh:mm" format.
        /*
        'gclid_date_time_pair' => new GclidDateTimePair([
            'gclid' => 'INSERT_YOUR_GCLID_HERE',
            'conversion_date_time' => 'INSERT_YOUR_CONVERSION_DATE_TIME_HERE'
        ]),
        */
        'adjustment_date_time' => $adjustmentDateTime
    ]);

    // Sets adjusted value for adjustment type RESTATEMENT.
    if (
        $restatementValue !== null
        && $conversionAdjustmentType === ConversionAdjustmentType::RESTATEMENT
    ) {
        $conversionAdjustment->setRestatementValue(new RestatementValue([
            'adjusted_value' => $restatementValue
        ]));
    }

    // Issues a request to upload the conversion adjustment.
    $conversionAdjustmentUploadServiceClient =
        $googleAdsClient->getConversionAdjustmentUploadServiceClient();
    $response = $conversionAdjustmentUploadServiceClient->uploadConversionAdjustments(
        // Enables partial failure (must be true).
        UploadConversionAdjustmentsRequest::build($customerId, [$conversionAdjustment], true)
    );

    // Prints the status message if any partial failure error is returned.
    // Note: The details of each partial failure error are not printed here, you can refer to
    // the example HandlePartialFailure.php to learn more.
    if ($response->hasPartialFailureError()) {
        printf(
            "Partial failures occurred: '%s'.%s",
            $response->getPartialFailureError()->getMessage(),
            PHP_EOL
        );
    } else {
        // Prints the result if exists.
        /** @var ConversionAdjustmentResult $uploadedConversionAdjustment */
        $uploadedConversionAdjustment = $response->getResults()[0];
        printf(
            "Uploaded conversion adjustment of '%s' for order ID '%s'.%s",
            $uploadedConversionAdjustment->getConversionAction(),
            $uploadedConversionAdjustment->getOrderId(),
            PHP_EOL
        );
    }
}
UploadConversionAdjustment.php

Python

def main(
    client,
    customer_id,
    conversion_action_id,
    adjustment_type,
    order_id,
    adjustment_date_time,
    restatement_value=None,
):
    """The main method that creates all necessary entities for the example.

    Args:
        client: an initialized GoogleAdsClient instance.
        customer_id: a client customer ID.
        conversion_action_id: the ID of the conversion action to upload the
            adjustment to.
        adjustment_type: the adjustment type, e.g. " "RETRACTION, RESTATEMENT.
        order_id: the transaction ID of the conversion to adjust. Strongly
            recommended instead of using gclid and conversion_date_time.
        adjustment_date_time: the date and time of the adjustment.
        restatement_value: the adjusted value for adjustment type RESTATEMENT.
    """
    conversion_adjustment_type_enum = client.enums.ConversionAdjustmentTypeEnum
    # Determine the adjustment type.
    conversion_adjustment_type = conversion_adjustment_type_enum[
        adjustment_type
    ].value

    # Applies the conversion adjustment to the existing conversion.
    conversion_adjustment = client.get_type("ConversionAdjustment")
    conversion_action_service = client.get_service("ConversionActionService")
    conversion_adjustment.conversion_action = (
        conversion_action_service.conversion_action_path(
            customer_id, conversion_action_id
        )
    )
    conversion_adjustment.adjustment_type = conversion_adjustment_type
    conversion_adjustment.adjustment_date_time = adjustment_date_time

    # Sets the order_id to identify the conversion to adjust.
    conversion_adjustment.order_id = order_id

    # As an alternative to setting order_id, you can provide a
    # gclid_date_time_pair, but setting order_id instead is strongly recommended.
    # conversion_adjustment.gclid_date_time_pair.gclid = gclid
    # conversion_adjustment.gclid_date_time_pair.conversion_date_time = (
    #     conversion_date_time
    # )

    # Sets adjusted value for adjustment type RESTATEMENT.
    if (
        restatement_value
        and conversion_adjustment_type
        == conversion_adjustment_type_enum.RESTATEMENT.value
    ):
        conversion_adjustment.restatement_value.adjusted_value = float(
            restatement_value
        )

    # Uploads the click conversion. Partial failure should always be set to
    # true.
    service = client.get_service("ConversionAdjustmentUploadService")
    request = client.get_type("UploadConversionAdjustmentsRequest")
    request.customer_id = customer_id
    request.conversion_adjustments.append(conversion_adjustment)
    # Enables partial failure (must be true)
    request.partial_failure = True

    response = service.upload_conversion_adjustments(request=request)

    # Extracts the partial failure error if present on the response.
    if response.partial_failure_error:
        error_details = response.partial_failure_error.details

    for i, conversion_adjustment_result in enumerate(response.results):
        # If there's a GoogleAdsFailure in error_details at this position then
        # the uploaded operation failed and we print the error message.
        if error_details and error_details[i]:
            error_detail = error_details[i]
            failure_message = client.get_type("GoogleAdsFailure")
            # Parse the string into a GoogleAdsFailure message instance.
            # To access class-only methods on the message we retrieve its type.
            GoogleAdsFailure = type(failure_message)
            failure_object = GoogleAdsFailure.deserialize(error_detail.value)

            for error in failure_object.errors:
                # Construct and print a string that details which element in
                # the operation list failed (by index number) as well as the
                # error message and error code.
                print(
                    "A partial failure at index "
                    f"{error.location.field_path_elements[0].index} occurred "
                    f"\nError message: {error.message}\nError code: "
                    f"{error.error_code}"
                )
        else:
            print(
                "Uploaded conversion adjustment for conversion action "
                f"'{conversion_adjustment_result.conversion_action}' and order "
                f"ID '{conversion_adjustment_result.order_id}'."
            )
upload_conversion_adjustment.py

Ruby

def upload_conversion_adjustment(
  customer_id,
  conversion_action_id,
  order_id,
  adjustment_type,
  adjustment_date_time,
  restatement_value
)
  # GoogleAdsClient will read a config file from
  # ENV['HOME']/google_ads_config.rb when called without parameters
  client = Google::Ads::GoogleAds::GoogleAdsClient.new

  # Applies the conversion adjustment to the existing conversion.
  conversion_adjustment = client.resource.conversion_adjustment do |ca|
    ca.conversion_action = client.path.conversion_action(customer_id, conversion_action_id)
    ca.adjustment_type = adjustment_type
    ca.order_id = order_id
    ca.adjustment_date_time = adjustment_date_time

    # Set adjusted value for adjustment type RESTATEMENT.
    if adjustment_type == :RESTATEMENT
      ca.restatement_value = client.resource.restatement_value do |ra|
        ra.adjusted_value = restatement_value.to_f
      end
    end
  end

  # Issue a request to upload the conversion adjustment(s).
  response = client.service.conversion_adjustment_upload.upload_conversion_adjustments(
    customer_id: customer_id,
    # This example shows just one adjustment but you may upload multiple ones.
    conversion_adjustments: [conversion_adjustment],
    partial_failure: true
  )

  if response.partial_failure_error.nil?
    # Process and print all results for multiple adjustments
    response.results.each do |result|
      puts "Uploaded conversion adjustment for conversion action #{result.conversion_action} "\
        "and order ID #{result.order_id}."
    end
  else
    # Print any partial errors returned.
    failures = client.decode_partial_failure_error(response.partial_failure_error)
    puts 'Request failed. Failure details:'
    failures.each do |failure|
      failure.errors.each do |error|
        index = error.location.field_path_elements.first.index
        puts "\toperation[#{index}] #{error.error_code.error_code}: #{error.message}"
      end
    end
  end
end
upload_conversion_adjustment.rb

Perl

sub upload_conversion_adjustment {
  my ($api_client, $customer_id, $conversion_action_id, $order_id,
    $adjustment_type, $adjustment_date_time, $restatement_value)
    = @_;

  # Applies the conversion adjustment to the existing conversion.
  my $conversion_adjustment =
    Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::ConversionAdjustment
    ->new({
      conversionAction =>
        Google::Ads::GoogleAds::V18::Utils::ResourceNames::conversion_action(
        $customer_id, $conversion_action_id
        ),
      adjustmentType => $adjustment_type,
      # Sets the orderId to identify the conversion to adjust.
      orderId => $order_id,
      # As an alternative to setting orderId, you can provide a 'gclid_date_time_pair',
      # but setting 'order_id' instead is strongly recommended.
      # gclidDateTimePair =>
      #  Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::GclidDateTimePair
      #  ->new({
      #    gclid              => $gclid,
      #    conversionDateTime => $conversion_date_time
      #  }
      #  ),
      adjustmentDateTime => $adjustment_date_time,
    });

  # Set adjusted value for adjustment type RESTATEMENT.
  $conversion_adjustment->{restatementValue} =
    Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::RestatementValue
    ->new({
      adjustedValue => $restatement_value
    }) if defined $restatement_value && $adjustment_type eq RESTATEMENT;

  # Issue a request to upload the conversion adjustment.
  my $upload_conversion_adjustments_response =
    $api_client->ConversionAdjustmentUploadService()
    ->upload_conversion_adjustments({
      customerId            => $customer_id,
      conversionAdjustments => [$conversion_adjustment],
      partialFailure        => "true"
    });

  # Print any partial errors returned.
  if ($upload_conversion_adjustments_response->{partialFailureError}) {
    printf "Partial error encountered: '%s'.\n",
      $upload_conversion_adjustments_response->{partialFailureError}{message};
  }

  # Print the result if valid.
  my $uploaded_conversion_adjustment =
    $upload_conversion_adjustments_response->{results}[0];
  if (%$uploaded_conversion_adjustment) {
    printf "Uploaded conversion adjustment of the conversion action " .
      "with resource name '%s' for order ID '%s'.\n",
      $uploaded_conversion_adjustment->{conversionAction},
      $uploaded_conversion_adjustment->{orderId};
  }

  return 1;
}
upload_conversion_adjustment.pl

Requisitos

Confira alguns requisitos e restrições a serem considerados ao ajustar as conversões na API:

  • Somente a conta que gerencia as ações de conversão pode fazer upload de ajustes. Use as instruções de configuração do acompanhamento de conversões para determinar qual conta está gerenciando as conversões da sua conta do Google Ads.

    Tentar fazer upload de um ajuste usando uma conta diferente resulta em um erro NO_CONVERSION_ACTION_FOUND. Esse erro também ocorre se a ação de conversão do ajuste não estiver ativada.

  • O Google Ads só oferece suporte ao ajuste de conversões para tipos de ação de conversão de SALESFORCE, UPLOAD_CLICKS ou WEBPAGE. Tentar fazer o upload de um ajuste para uma conversão em que a ação de conversão não é um desses tipos resulta em um erro INVALID_CONVERSION_ACTION_TYPE.

  • Os campos que especificam data e hora exigem um fuso horário que não precisa ser o da conta. O formato desses campos é yyyy-mm-dd HH:mm:ss+|-HH:mm, por exemplo: 2022-01-01 19:32:45-05:00 (ignorando o horário de verão) .

  • Aguarde de quatro a seis horas depois de criar a ação de conversão para ajustar as conversões dela e evitar um erro de TOO_RECENT_CONVERSION_ACTION.

  • O ajuste falha com um erro CONVERSION_NOT_FOUND se a conversão nunca foi enviada ou foi descartada por ser considerada inválida ou spam.

  • É necessário especificar o order_id no ConversionAdjustment em qualquer uma destas condições:

    • O type da ação de conversão é igual a WEBPAGE.

    • A conversão original que você está ajustando foi atribuída a um order_id.

    Se você especificar gclid_date_time_pair, a operação vai falhar com um erro ConversionAdjustmentUploadError.MISSING_ORDER_ID_FOR_WEBPAGE ou ConversionAdjustmentUploadError.CONVERSION_NOT_FOUND, respectivamente.

  • Ao criar um ConversionAdjustment, o atributo partial_failure do UploadConversionAdjustmentsRequest sempre precisa ser definido como true. Siga as diretrizes para falhas parciais ao processar operações válidas e com falha simultaneamente.

  • Não é possível mudar o ConversionAction com um ajuste. Em vez disso, use um RETRACTION para remover a conversão anterior e fazer upload de uma nova com o ConversionAction atualizado. O carimbo de data/hora não precisa ser modificado. Consulte Sobre os ajustes de conversão.

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