Administrar listas de clientes

Consulte esta guía para obtener información sobre las actualizaciones, las eliminaciones y los informes de listas de clientes.

Actualiza una lista con offlineUserDataJobService

Después de crear tus listas de clientes y configurar la segmentación, se recomienda actualizarlas periódicamente.

Para actualizar tus listas con los datos más recientes, suele ser más eficiente agregar o quitar usuarios individuales, en lugar de quitar a todos los usuarios de la lista y subirlos desde cero.

Importante: Solo la cuenta de Google Ads o del socio de datos que la creó puede modificar una lista de usuarios.

Agregar datos a una lista

Para adjuntarlo a una lista existente, crea un OfflineUserDataJob de la misma manera que lo harías cuando creas una lista de clientes nueva.

Java

private void addUsersToCustomerMatchUserList(
    GoogleAdsClient googleAdsClient,
    long customerId,
    boolean runJob,
    String userListResourceName,
    Long offlineUserDataJobId,
    ConsentStatus adPersonalizationConsent,
    ConsentStatus adUserDataConsent)
    throws UnsupportedEncodingException {
  try (OfflineUserDataJobServiceClient offlineUserDataJobServiceClient =
      googleAdsClient.getLatestVersion().createOfflineUserDataJobServiceClient()) {
    String offlineUserDataJobResourceName;
    if (offlineUserDataJobId == null) {
      // Creates a new offline user data job.
      OfflineUserDataJob.Builder offlineUserDataJobBuilder =
          OfflineUserDataJob.newBuilder()
              .setType(OfflineUserDataJobType.CUSTOMER_MATCH_USER_LIST)
              .setCustomerMatchUserListMetadata(
                  CustomerMatchUserListMetadata.newBuilder().setUserList(userListResourceName));
      // Adds consent information to the job if specified.
      if (adPersonalizationConsent != null || adUserDataConsent != null) {
        Consent.Builder consentBuilder = Consent.newBuilder();
        if (adPersonalizationConsent != null) {
          consentBuilder.setAdPersonalization(adPersonalizationConsent);
        }
        if (adUserDataConsent != null) {
          consentBuilder.setAdUserData(adUserDataConsent);
        }
        // Specifies whether user consent was obtained for the data you are uploading. See
        // https://www.google.com/about/company/user-consent-policy for details.
        offlineUserDataJobBuilder
            .getCustomerMatchUserListMetadataBuilder()
            .setConsent(consentBuilder);
      }

      // Issues a request to create the offline user data job.
      CreateOfflineUserDataJobResponse createOfflineUserDataJobResponse =
          offlineUserDataJobServiceClient.createOfflineUserDataJob(
              Long.toString(customerId), offlineUserDataJobBuilder.build());
      offlineUserDataJobResourceName = createOfflineUserDataJobResponse.getResourceName();
      System.out.printf(
          "Created an offline user data job with resource name: %s.%n",
          offlineUserDataJobResourceName);
    } else {
      // Reuses the specified offline user data job.
      offlineUserDataJobResourceName =
          ResourceNames.offlineUserDataJob(customerId, offlineUserDataJobId);
    }

    // Issues a request to add the operations to the offline user data job. This example
    // only adds a few operations, so it only sends one AddOfflineUserDataJobOperations request.
    // If your application is adding a large number of operations, split the operations into
    // batches and send multiple AddOfflineUserDataJobOperations requests for the SAME job. See
    // https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
    // and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
    // for more information on the per-request limits.
    List<OfflineUserDataJobOperation> userDataJobOperations = buildOfflineUserDataJobOperations();
    AddOfflineUserDataJobOperationsResponse response =
        offlineUserDataJobServiceClient.addOfflineUserDataJobOperations(
            AddOfflineUserDataJobOperationsRequest.newBuilder()
                .setResourceName(offlineUserDataJobResourceName)
                .setEnablePartialFailure(true)
                .addAllOperations(userDataJobOperations)
                .build());

    // Prints the status message if any partial failure error is returned.
    // NOTE: The details of each partial failure error are not printed here, you can refer to
    // the example HandlePartialFailure.java to learn more.
    if (response.hasPartialFailureError()) {
      GoogleAdsFailure googleAdsFailure =
          ErrorUtils.getInstance().getGoogleAdsFailure(response.getPartialFailureError());
      System.out.printf(
          "Encountered %d partial failure errors while adding %d operations to the offline user "
              + "data job: '%s'. Only the successfully added operations will be executed when "
              + "the job runs.%n",
          googleAdsFailure.getErrorsCount(),
          userDataJobOperations.size(),
          response.getPartialFailureError().getMessage());
    } else {
      System.out.printf(
          "Successfully added %d operations to the offline user data job.%n",
          userDataJobOperations.size());
    }

    if (!runJob) {
      System.out.printf(
          "Not running offline user data job '%s', as requested.%n",
          offlineUserDataJobResourceName);
      return;
    }

    // Issues an asynchronous request to run the offline user data job for executing
    // all added operations.
    offlineUserDataJobServiceClient.runOfflineUserDataJobAsync(offlineUserDataJobResourceName);

    // BEWARE! The above call returns an OperationFuture. The execution of that future depends on
    // the thread pool which is owned by offlineUserDataJobServiceClient. If you use this future,
    // you *must* keep the service client in scope too.
    // See https://developers.google.com/google-ads/api/docs/client-libs/java/lro for more detail.

    // Offline user data jobs may take 6 hours or more to complete, so instead of waiting for the
    // job to complete, retrieves and displays the job status once. If the job is completed
    // successfully, prints information about the user list. Otherwise, prints the query to use
    // to check the job again later.
    checkJobStatus(googleAdsClient, customerId, offlineUserDataJobResourceName);
  }
}
AddCustomerMatchUserList.java
      

C#

private static string AddUsersToCustomerMatchUserList(GoogleAdsClient client,
    long customerId, string userListResourceName, bool runJob,
    long? offlineUserDataJobId, ConsentStatus? adPersonalizationConsent,
    ConsentStatus? adUserDataConsent)
{
    // Get the OfflineUserDataJobService.
    OfflineUserDataJobServiceClient service = client.GetService(
        Services.V16.OfflineUserDataJobService);

    string offlineUserDataJobResourceName;
    if (offlineUserDataJobId == null)
    {
        // Creates a new offline user data job.
        OfflineUserDataJob offlineUserDataJob = new OfflineUserDataJob()
        {
            Type = OfflineUserDataJobType.CustomerMatchUserList,
            CustomerMatchUserListMetadata = new CustomerMatchUserListMetadata()
            {
                UserList = userListResourceName,
            }
        };

        if (adUserDataConsent != null || adPersonalizationConsent != null)
        {
            // Specifies whether user consent was obtained for the data you are uploading.
            // See https://www.google.com/about/company/user-consent-policy
            // for details.
            offlineUserDataJob.CustomerMatchUserListMetadata.Consent = new Consent();

            if (adPersonalizationConsent != null)
            {
                offlineUserDataJob.CustomerMatchUserListMetadata.Consent.AdPersonalization =
                    (ConsentStatus)adPersonalizationConsent;
            }

            if (adUserDataConsent != null)
            {
                offlineUserDataJob.CustomerMatchUserListMetadata.Consent.AdUserData =
                    (ConsentStatus)adUserDataConsent;
            }
        }

        // Issues a request to create the offline user data job.
        CreateOfflineUserDataJobResponse response1 = service.CreateOfflineUserDataJob(
            customerId.ToString(), offlineUserDataJob);
        offlineUserDataJobResourceName = response1.ResourceName;
        Console.WriteLine($"Created an offline user data job with resource name: " +
            $"'{offlineUserDataJobResourceName}'.");
    } else {
        // Reuses the specified offline user data job.
        offlineUserDataJobResourceName =
            ResourceNames.OfflineUserDataJob(customerId, offlineUserDataJobId.Value);
    }

    AddOfflineUserDataJobOperationsRequest request =
        new AddOfflineUserDataJobOperationsRequest()
        {
            ResourceName = offlineUserDataJobResourceName,
            Operations = { BuildOfflineUserDataJobOperations() },
            EnablePartialFailure = true,
        };
    // Issues a request to add the operations to the offline user data job. This example
    // only adds a few operations, so it only sends one AddOfflineUserDataJobOperations
    // request.
    // If your application is adding a large number of operations, split the operations into
    // batches and send multiple AddOfflineUserDataJobOperations requests for the SAME job.
    // See https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
    // and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
    // for more information on the per-request limits.
    AddOfflineUserDataJobOperationsResponse response2 =
        service.AddOfflineUserDataJobOperations(request);

    // Prints the status message if any partial failure error is returned.
    // Note: The details of each partial failure error are not printed here,
    // you can refer to the example HandlePartialFailure.cs to learn more.
    if (response2.PartialFailureError != null)
    {
        // Extracts the partial failure from the response status.
        GoogleAdsFailure partialFailure = response2.PartialFailure;
        Console.WriteLine($"{partialFailure.Errors.Count} partial failure error(s) " +
            $"occurred");
    }
    Console.WriteLine("The operations are added to the offline user data job.");

    if (!runJob)
    {
        Console.WriteLine($"Not running offline user data job " +
            "'{offlineUserDataJobResourceName}', as requested.");
        return offlineUserDataJobResourceName;
    }

    // Issues an asynchronous request to run the offline user data job for executing
    // all added operations.
    Operation<Empty, OfflineUserDataJobMetadata> operationResponse =
        service.RunOfflineUserDataJob(offlineUserDataJobResourceName);

    Console.WriteLine("Asynchronous request to execute the added operations started.");

    // Since offline user data jobs may take 24 hours or more to complete, it may not be
    // practical to do operationResponse.PollUntilCompleted() to wait for the results.
    // Instead, we save the offlineUserDataJobResourceName and use GoogleAdsService.Search
    // to check for the job status periodically.
    // In case you wish to follow the PollUntilCompleted or PollOnce approach, make sure
    // you keep both operationResponse and service variables alive until the polling
    // completes.

    return offlineUserDataJobResourceName;
}
AddCustomerMatchUserList.cs
      

PHP

private static function addUsersToCustomerMatchUserList(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    bool $runJob,
    ?string $userListResourceName,
    ?int $offlineUserDataJobId,
    ?int $adPersonalizationConsent,
    ?int $adUserDataConsent
) {
    $offlineUserDataJobServiceClient =
        $googleAdsClient->getOfflineUserDataJobServiceClient();

    if (is_null($offlineUserDataJobId)) {
        // Creates a new offline user data job.
        $offlineUserDataJob = new OfflineUserDataJob([
            'type' => OfflineUserDataJobType::CUSTOMER_MATCH_USER_LIST,
            'customer_match_user_list_metadata' => new CustomerMatchUserListMetadata([
                'user_list' => $userListResourceName
            ])
        ]);
        // Adds consent information to the job if specified.
        if (!empty($adPersonalizationConsent) || !empty($adUserDataConsent)) {
            $consent = new Consent();
            if (!empty($adPersonalizationConsent)) {
                $consent->setAdPersonalization($adPersonalizationConsent);
            }
            if (!empty($adUserDataConsent)) {
                $consent->setAdUserData($adUserDataConsent);
            }
            // Specifies whether user consent was obtained for the data you are uploading. See
            // https://www.google.com/about/company/user-consent-policy for details.
            $offlineUserDataJob->getCustomerMatchUserListMetadata()->setConsent($consent);
        }

        // Issues a request to create the offline user data job.
        /** @var CreateOfflineUserDataJobResponse $createOfflineUserDataJobResponse */
        $createOfflineUserDataJobResponse =
            $offlineUserDataJobServiceClient->createOfflineUserDataJob(
                CreateOfflineUserDataJobRequest::build($customerId, $offlineUserDataJob)
            );
        $offlineUserDataJobResourceName = $createOfflineUserDataJobResponse->getResourceName();
        printf(
            "Created an offline user data job with resource name: '%s'.%s",
            $offlineUserDataJobResourceName,
            PHP_EOL
        );
    } else {
        // Reuses the specified offline user data job.
        $offlineUserDataJobResourceName =
            ResourceNames::forOfflineUserDataJob($customerId, $offlineUserDataJobId);
    }

    // Issues a request to add the operations to the offline user data job. This example
    // only adds a few operations, so it only sends one AddOfflineUserDataJobOperations request.
    // If your application is adding a large number of operations, split the operations into
    // batches and send multiple AddOfflineUserDataJobOperations requests for the SAME job. See
    // https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
    // and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
    // for more information on the per-request limits.
    /** @var AddOfflineUserDataJobOperationsResponse $operationResponse */
    $response = $offlineUserDataJobServiceClient->addOfflineUserDataJobOperations(
        AddOfflineUserDataJobOperationsRequest::build(
            $offlineUserDataJobResourceName,
            self::buildOfflineUserDataJobOperations()
        )->setEnablePartialFailure(true)
    );

    // Prints the status message if any partial failure error is returned.
    // Note: The details of each partial failure error are not printed here, you can refer to
    // the example HandlePartialFailure.php to learn more.
    if ($response->hasPartialFailureError()) {
        // Extracts the partial failure from the response status.
        $partialFailure = GoogleAdsFailures::fromAny(
            $response->getPartialFailureError()->getDetails()->getIterator()->current()
        );
        printf(
            "%d partial failure error(s) occurred: %s.%s",
            count($partialFailure->getErrors()),
            $response->getPartialFailureError()->getMessage(),
            PHP_EOL
        );
    } else {
        print 'The operations are added to the offline user data job.' . PHP_EOL;
    }

    if ($runJob === false) {
        printf(
            "Not running offline user data job '%s', as requested.%s",
            $offlineUserDataJobResourceName,
            PHP_EOL
        );
        return;
    }

    // Issues an asynchronous request to run the offline user data job for executing all added
    // operations. The result is OperationResponse. Visit the OperationResponse.php file for
    // more details.
    $offlineUserDataJobServiceClient->runOfflineUserDataJob(
        RunOfflineUserDataJobRequest::build($offlineUserDataJobResourceName)
    );

    // Offline user data jobs may take 6 hours or more to complete, so instead of waiting
    // for the job to complete, retrieves and displays the job status once. If the job is
    // completed successfully, prints information about the user list. Otherwise, prints the
    // query to use to check the job again later.
    self::checkJobStatus($googleAdsClient, $customerId, $offlineUserDataJobResourceName);
}
AddCustomerMatchUserList.php
      

Python

def add_users_to_customer_match_user_list(
    client,
    customer_id,
    user_list_resource_name,
    run_job,
    offline_user_data_job_id,
    ad_user_data_consent,
    ad_personalization_consent,
):
    """Uses Customer Match to create and add users to a new user list.

    Args:
        client: The Google Ads client.
        customer_id: The ID for the customer that owns the user list.
        user_list_resource_name: The resource name of the user list to which to
            add users.
        run_job: If true, runs the OfflineUserDataJob after adding operations.
            Otherwise, only adds operations to the job.
        offline_user_data_job_id: ID of an existing OfflineUserDataJob in the
            PENDING state. If None, a new job is created.
        ad_user_data_consent: The consent status for ad user data for all
            members in the job.
        ad_personalization_consent: The personalization consent status for ad
            user data for all members in the job.
    """
    # Creates the OfflineUserDataJobService client.
    offline_user_data_job_service_client = client.get_service(
        "OfflineUserDataJobService"
    )

    if offline_user_data_job_id:
        # Reuses the specified offline user data job.
        offline_user_data_job_resource_name = (
            offline_user_data_job_service_client.offline_user_data_job_path(
                customer_id, offline_user_data_job_id
            )
        )
    else:
        # Creates a new offline user data job.
        offline_user_data_job = client.get_type("OfflineUserDataJob")
        offline_user_data_job.type_ = (
            client.enums.OfflineUserDataJobTypeEnum.CUSTOMER_MATCH_USER_LIST
        )
        offline_user_data_job.customer_match_user_list_metadata.user_list = (
            user_list_resource_name
        )

        # Specifies whether user consent was obtained for the data you are
        # uploading. For more details, see:
        # https://www.google.com/about/company/user-consent-policy
        if ad_user_data_consent:
            offline_user_data_job.customer_match_user_list_metadata.consent.ad_user_data = client.enums.ConsentStatusEnum[
                ad_user_data_consent
            ]
        if ad_personalization_consent:
            offline_user_data_job.customer_match_user_list_metadata.consent.ad_personalization = client.enums.ConsentStatusEnum[
                ad_personalization_consent
            ]

        # Issues a request to create an offline user data job.
        create_offline_user_data_job_response = (
            offline_user_data_job_service_client.create_offline_user_data_job(
                customer_id=customer_id, job=offline_user_data_job
            )
        )
        offline_user_data_job_resource_name = (
            create_offline_user_data_job_response.resource_name
        )
        print(
            "Created an offline user data job with resource name: "
            f"'{offline_user_data_job_resource_name}'."
        )

    # Issues a request to add the operations to the offline user data job.

    # Best Practice: This example only adds a few operations, so it only sends
    # one AddOfflineUserDataJobOperations request. If your application is adding
    # a large number of operations, split the operations into batches and send
    # multiple AddOfflineUserDataJobOperations requests for the SAME job. See
    # https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
    # and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
    # for more information on the per-request limits.
    request = client.get_type("AddOfflineUserDataJobOperationsRequest")
    request.resource_name = offline_user_data_job_resource_name
    request.operations = build_offline_user_data_job_operations(client)
    request.enable_partial_failure = True

    # Issues a request to add the operations to the offline user data job.
    response = offline_user_data_job_service_client.add_offline_user_data_job_operations(
        request=request
    )

    # Prints the status message if any partial failure error is returned.
    # Note: the details of each partial failure error are not printed here.
    # Refer to the error_handling/handle_partial_failure.py example to learn
    # more.
    # Extracts the partial failure from the response status.
    partial_failure = getattr(response, "partial_failure_error", None)
    if getattr(partial_failure, "code", None) != 0:
        error_details = getattr(partial_failure, "details", [])
        for error_detail in error_details:
            failure_message = client.get_type("GoogleAdsFailure")
            # Retrieve the class definition of the GoogleAdsFailure instance
            # in order to use the "deserialize" class method to parse the
            # error_detail string into a protobuf message object.
            failure_object = type(failure_message).deserialize(
                error_detail.value
            )

            for error in failure_object.errors:
                print(
                    "A partial failure at index "
                    f"{error.location.field_path_elements[0].index} occurred.\n"
                    f"Error message: {error.message}\n"
                    f"Error code: {error.error_code}"
                )

    print("The operations are added to the offline user data job.")

    if not run_job:
        print(
            "Not running offline user data job "
            f"'{offline_user_data_job_resource_name}', as requested."
        )
        return

    # Issues a request to run the offline user data job for executing all
    # added operations.
    offline_user_data_job_service_client.run_offline_user_data_job(
        resource_name=offline_user_data_job_resource_name
    )

    # Retrieves and displays the job status.
    check_job_status(client, customer_id, offline_user_data_job_resource_name)
add_customer_match_user_list.py
      

Rita

def add_users_to_customer_match_user_list(client, customer_id, run_job, user_list, job_id, ad_user_data_consent, ad_personalization_consent)
  offline_user_data_service = client.service.offline_user_data_job

  job_name = if job_id.nil?
    # Creates the offline user data job.
    offline_user_data_job = client.resource.offline_user_data_job do |job|
      job.type = :CUSTOMER_MATCH_USER_LIST
      job.customer_match_user_list_metadata =
        client.resource.customer_match_user_list_metadata do |m|
          m.user_list = user_list

          if !ad_user_data_consent.nil? || !ad_personalization_consent.nil?
            m.consent = client.resource.consent do |c|
              # Specifies whether user consent was obtained for the data you are
              # uploading. For more details, see:
              # https://www.google.com/about/company/user-consent-policy
              unless ad_user_data_consent.nil?
                c.ad_user_data = ad_user_data_consent
              end
              unless ad_personalization_consent.nil?
                c.ad_personalization = ad_personalization_consent
              end
            end
          end
        end
    end

    # Issues a request to create the offline user data job.
    response = offline_user_data_service.create_offline_user_data_job(
      customer_id: customer_id,
      job: offline_user_data_job,
    )
    offline_user_data_job_resource_name = response.resource_name
    puts "Created an offline user data job with resource name: " \
      "#{offline_user_data_job_resource_name}"

    offline_user_data_job_resource_name
  else
    client.path.offline_user_data_job(customer_id, job_id)
  end

  # Issues a request to add the operations to the offline user data job. This
  # example only adds a few operations, so it only sends one
  # AddOfflineUserDataJobOperations request.  If your application is adding a
  # large number of operations, split the operations into batches and send
  # multiple AddOfflineUserDataJobOperations requests for the SAME job. See
  # https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
  # and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
  # for more information on the per-request limits.
  response = offline_user_data_service.add_offline_user_data_job_operations(
    resource_name: offline_user_data_job_resource_name,
    enable_partial_failure: true,
    operations: build_offline_user_data_job_operations(client),
  )

  # Prints errors if any partial failure error is returned.
  if response.partial_failure_error
    failures = client.decode_partial_failure_error(response.partial_failure_error)
    failures.each do |failure|
      failure.errors.each do |error|
        human_readable_error_path = error
          .location
          .field_path_elements
          .map { |location_info|
            if location_info.index
              "#{location_info.field_name}[#{location_info.index}]"
            else
              "#{location_info.field_name}"
            end
          }.join(" > ")

        errmsg =  "error occured while adding operations " \
          "#{human_readable_error_path}" \
          " with value: #{error.trigger.string_value}" \
          " because #{error.message.downcase}"
        puts errmsg
      end
    end
  end
  puts "The operations are added to the offline user data job."

  unless run_job
    puts "Not running offline user data job #{job_name}, as requested."
    return
  end

  # Issues an asynchronous request to run the offline user data job
  # for executing all added operations.
  response = offline_user_data_service.run_offline_user_data_job(
    resource_name: offline_user_data_job_resource_name
  )
  puts "Asynchronous request to execute the added operations started."
  puts "Waiting until operation completes."

  # Offline user data jobs may take 6 hours or more to complete, so instead of
  # waiting for the job to complete, retrieves and displays the job status
  # once. If the job is completed successfully, prints information about the
  # user list. Otherwise, prints the query to use to check the job again later.
  check_job_status(
    client,
    customer_id,
    offline_user_data_job_resource_name,
  )
end
add_customer_match_user_list.rb
      

Perl

sub add_users_to_customer_match_user_list {
  my ($api_client, $customer_id, $run_job, $user_list_resource_name,
    $offline_user_data_job_id, $ad_personalization_consent,
    $ad_user_data_consent)
    = @_;

  my $offline_user_data_job_service = $api_client->OfflineUserDataJobService();

  my $offline_user_data_job_resource_name = undef;
  if (!defined $offline_user_data_job_id) {
    # Create a new offline user data job.
    my $offline_user_data_job =
      Google::Ads::GoogleAds::V16::Resources::OfflineUserDataJob->new({
        type                          => CUSTOMER_MATCH_USER_LIST,
        customerMatchUserListMetadata =>
          Google::Ads::GoogleAds::V16::Common::CustomerMatchUserListMetadata->
          new({
            userList => $user_list_resource_name
          })});

    # Add consent information to the job if specified.
    if ($ad_personalization_consent or $ad_user_data_consent) {
      my $consent = Google::Ads::GoogleAds::V16::Common::Consent->new({});
      if ($ad_personalization_consent) {
        $consent->{adPersonalization} = $ad_personalization_consent;
      }
      if ($ad_user_data_consent) {
        $consent->{adUserData} = $ad_user_data_consent;
      }
      # Specify whether user consent was obtained for the data you are uploading.
      # See https://www.google.com/about/company/user-consent-policy for details.
      $offline_user_data_job->{customerMatchUserListMetadata}{consent} =
        $consent;
    }

    # Issue a request to create the offline user data job.
    my $create_offline_user_data_job_response =
      $offline_user_data_job_service->create({
        customerId => $customer_id,
        job        => $offline_user_data_job
      });
    $offline_user_data_job_resource_name =
      $create_offline_user_data_job_response->{resourceName};
    printf
      "Created an offline user data job with resource name: '%s'.\n",
      $offline_user_data_job_resource_name;
  } else {
    # Reuse the specified offline user data job.
    $offline_user_data_job_resource_name =
      Google::Ads::GoogleAds::V16::Utils::ResourceNames::offline_user_data_job(
      $customer_id, $offline_user_data_job_id);
  }

  # Issue a request to add the operations to the offline user data job.
  # This example only adds a few operations, so it only sends one AddOfflineUserDataJobOperations
  # request. If your application is adding a large number of operations, split
  # the operations into batches and send multiple AddOfflineUserDataJobOperations
  # requests for the SAME job. See
  # https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
  # and https://developers.google.com/google-ads/api/docs/best-practices/quotas#user_data
  # for more information on the per-request limits.
  my $user_data_job_operations = build_offline_user_data_job_operations();
  my $response                 = $offline_user_data_job_service->add_operations(
    {
      resourceName         => $offline_user_data_job_resource_name,
      enablePartialFailure => "true",
      operations           => $user_data_job_operations
    });

  # Print the status message if any partial failure error is returned.
  # Note: The details of each partial failure error are not printed here, you can
  # refer to the example handle_partial_failure.pl to learn more.
  if ($response->{partialFailureError}) {
    # Extract the partial failure from the response status.
    my $partial_failure = $response->{partialFailureError}{details}[0];
    printf "Encountered %d partial failure errors while adding %d operations " .
      "to the offline user data job: '%s'. Only the successfully added " .
      "operations will be executed when the job runs.\n",
      scalar @{$partial_failure->{errors}}, scalar @$user_data_job_operations,
      $response->{partialFailureError}{message};
  } else {
    printf "Successfully added %d operations to the offline user data job.\n",
      scalar @$user_data_job_operations;
  }

  if (!defined $run_job) {
    print
"Not running offline user data job $offline_user_data_job_resource_name, as requested.\n";
    return;
  }

  # Issue an asynchronous request to run the offline user data job for executing
  # all added operations.
  my $operation_response = $offline_user_data_job_service->run({
    resourceName => $offline_user_data_job_resource_name
  });

  # Offline user data jobs may take 6 hours or more to complete, so instead of waiting
  # for the job to complete, this example retrieves and displays the job status once.
  # If the job is completed successfully, it prints information about the user list.
  # Otherwise, it prints, the query to use to check the job status again later.
  check_job_status($api_client, $customer_id,
    $offline_user_data_job_resource_name);
}
add_customer_match_user_list.pl
      

Cómo quitar usuarios individuales mediante identificadores

Para quitar usuarios individuales, sigue estos pasos:

• Configura el atributo remove en un OfflineUserDataJobOperation igual a un objeto UserData.

• Agrega uno o más objetos UserIdentifier al campo repetido user_identifiers[]. Se puede usar un solo identificador de usuario para quitar a un usuario de una lista, incluso si se enviaron más de uno que coincidan con el usuario.

Punto clave: Las operaciones remove no se pueden combinar con operaciones create en un solo trabajo. La ejecución de ese trabajo fallará y mostrará el error CONFLICTING_OPERATION.

Cómo quitar todos los datos de la lista a la vez

Para quitar todos los usuarios de una lista, configura remove_all como true en una OfflineUserDataJobOperation y, luego, emite una solicitud RunOfflineUserDataJob con el nombre del recurso asociado a la operación remove_all.

Ten en cuenta que cuando se incluye una operación remove_all, esta debe ser la primera de un trabajo. De lo contrario, cuando se ejecuta el trabajo, se muestra un error INVALID_OPERATION_ORDER. Para reemplazar por completo los miembros de una lista de usuarios por miembros nuevos, ordena las operaciones en AddOfflineUserDataJobOperationsRequest en esta secuencia:

1. Configura remove_all como true en un objeto OfflineUserDataJobOperation.

2. Para cada miembro nuevo, agrega una operación create y configura su UserData en un OfflineUserDataJobOperation.

Las operaciones remove_all se ejecutan por hora y pueden tardar hasta 24 horas.

Sugerencia: Por lo general, es más eficiente administrar los vencimientos de las membresías si configuras membership_life_span en lugar de usar el campo OfflineUserDataJobOperation.remove_all.

Recomendaciones de actualización de las listas de clientes

Puedes recuperar recomendaciones de tipo REFRESH_CUSTOMER_MATCH_LIST para identificar las listas de clientes que no se actualizaron en un tiempo. Esto resulta particularmente útil si eres un anunciante externo que permite a los usuarios administrar las listas de clientes.

Para obtener más información sobre cómo trabajar con recomendaciones, visita la guía Nivel de optimización y recomendaciones.

Cómo quitar una lista

Usa el método UserListService.mutate_user_lists para enviar una operación remove con el nombre del recurso de la lista de usuarios que deseas quitar.

Cómo actualizar una lista con UserDataService

UserDataService tiene un límite de 10 operaciones y 100 user_identifiers en total por solicitud, por lo que es una mejor opción para actualizaciones pequeñas. Por ejemplo, si cada uno de tus objetos UserData tiene un UserIdentifier para hashed_email y otro UserIdentifier para hashed_phone_number, tu solicitud puede contener un máximo de 50 objetos UserData.

UserDataService contiene el método UploadUserData, que acepta un objeto UploadUserDataRequest. Además de customer_id, UploadUserDataRequest acepta una lista de operaciones para crear contactos y un campo obligatorio llamado customer_match_user_list_metadata, que se propaga con el nombre del recurso de la lista de remarketing a la que se orientará.

Para comenzar, crea una instancia de UploadUserDataRequest en la que propagues customer_id y customer_match_user_list_metadata:

Java

// Creates a request to add user data operations to the user list based on email addresses.
String userListResourceName = ResourceNames.userList(customerId, userListId);
UploadUserDataRequest.Builder uploadUserDataRequest =
   UploadUserDataRequest.newBuilder()
       .setCustomerId(String.valueOf(customerId))
       .setCustomerMatchUserListMetadata(
           CustomerMatchUserListMetadata.newBuilder()
               .setUserList(StringValue.of(userListResourceName))
               .build());

Para subir la información de contacto del usuario, configura CrmBasedUserListInfo.upload_key_type como CONTACT_INFO.

Primero, agrega las operaciones al objeto UploadUserDataRequest. Cada operación contiene un campo create propagado con objetos UserData que contienen una o más instancias de UserIdentifier. Cada UserIdentifier contiene información de identificación o puede ser de varios tipos diferentes, los cuales se describen a continuación.

Para subir direcciones de correo electrónico de clientes, crea una UserDataOperation nueva y propaga su campo de creación con un objeto UserData. El objeto UserData acepta una lista de user_identifiers. Propaga el campo hashed_email con las direcciones de correo electrónico del cliente.

Java

ImmutableList<String> EMAILS =
  ImmutableList.of("[e-mail]", "[e-mail]", " [e-mail] ");

// Hash normalized email addresses based on SHA-256 hashing algorithm.
List<UserDataOperation> userDataOperations = new ArrayList<>(EMAILS.size());
for (String email : EMAILS) {
 UserDataOperation userDataOperation =
     UserDataOperation.newBuilder()
         .setCreate(
             UserData.newBuilder()
                 .addUserIdentifiers(
                     UserIdentifier.newBuilder()
                        .setHashedEmail(StringValue.of(toSHA256String(email)))
                         .build())
                 .build())
         .build();
 userDataOperations.add(userDataOperation);
}
uploadUserDataRequest.addAllOperations(userDataOperations);

Subir el usuario address_info es similar a subir las direcciones de correo electrónico del usuario. Sin embargo, en lugar de pasar un hashed_email, propaga el campo address_info con un objeto OfflineUserAddressInfo que contenga los first_name, last_name, country_code y postal_code del usuario. Al igual que las direcciones de correo electrónico, first_name y last_name se consideran información de identificación personal y se debe generar un hash antes de subir los archivos.

Java

String firstName = "Alex";
String lastName = "Quinn";
String countryCode = "US";
String postalCode = "94045";

UserIdentifier userIdentifierWithAddress =
   UserIdentifier.newBuilder()
       .setAddressInfo(
           OfflineUserAddressInfo.newBuilder()
               // First and last name must be normalized and hashed.
               .setHashedFirstName(
                   StringValue.of(toSHA256String(firstName)))
               .setHashedLastName(StringValue.of(toSHA256String(lastName)))
               // Country code and zip code are sent in plaintext.
               .setCountryCode(StringValue.of(countryCode))
               .setPostalCode(StringValue.of(postalCode))
               .build())
       .build();

UserDataOperation userDataOperation =
   UserDataOperation.newBuilder()
       .setCreate(
           UserData.newBuilder()
               .addUserIdentifiers(userIdentifierWithAddress)
               .build())
       .build();
uploadUserDataRequest.addOperations(userDataOperation);

Después de agregar operaciones a la instancia UploadUserDataRequest, llama al método uploadUserData en UserDataServiceClient para enviar la solicitud al servidor de la API de Google Ads. Puedes ver si la solicitud se realizó correctamente si obtienes el recuento de operaciones y el tiempo de carga en el objeto de respuesta. Ten en cuenta que pueden pasar varias horas hasta que los miembros de la lista se propaguen.

Java

// Creates the user data service client.
try (UserDataServiceClient userDataServiceClient =
   googleAdsClient.getLatestVersion().createUserDataServiceClient()) {
 // Add operations to the user list based on the user data type.
 UploadUserDataResponse response =
     userDataServiceClient.uploadUserData(uploadUserDataRequest.build());

 // Displays the results.
 // Reminder: it may take several hours for the list to be populated with members.
 System.out.printf(
     "Received %d operations at %s",
     response.getReceivedOperationsCount().getValue(),
     response.getUploadDateTime().getValue());
}

Cambiar el nivel de segmentación por lista

Si necesitas cambiar el nivel de segmentación de tu lista, por ejemplo, de la segmentación a nivel del grupo de anuncios a la de la campaña, consulta la guía para cambiar los niveles de segmentación.

Revisar el rendimiento de la lista

Para recopilar datos de rendimiento sobre tus segmentos de público, envía una solicitud de búsqueda al recurso ad_group_audience_view o campaign_audience_view. Por ejemplo, puedes observar el conversions o la cost_per_conversion para determinar si la segmentación al segmento de público realmente genera más conversiones y, luego, ajustar tus modificadores de oferta según corresponda.

SELECT
  ad_group_criterion.criterion_id,
  metrics.conversions,
  metrics.cost_per_conversion
FROM ad_group_audience_view

Te recomendamos que esperes, al menos, dos semanas antes de optimizar las ofertas según el volumen de tráfico hacia la cuenta.