Google 搜尋網頁結果中的運送與退貨資訊
透過集合功能整理內容
你可以依據偏好儲存及分類內容。
2023 年 4 月 17 日,星期一
Google 搜尋現在可針對商家網站在 Google 搜尋中的文字搜尋結果,顯示運送和退貨資訊。此外,您也能透過 Search Console 的購物報表和工具,更輕鬆地監控及修正顯示這項資訊所需的結構化資料。
使用者在購物時,會希望瞭解購買產品的總價,包括運費。購物者在線上購買產品時,運送速度、費用和退貨政策是主要考量因素。一般而言,如果產品的運費過高、運送速度不夠快,或退貨資訊不清楚,消費者就不太會購買該產品。因此,一開始就清楚顯示運送和退貨資訊,對於線上業績增長至關重要。
Google 搜尋已經可以顯示產品價格。現在起,您的產品可以在美國的 Google 搜尋中顯示運送與退貨資訊,這項功能也將在更多國家/地區推出。
如要在產品搜尋結果中顯示運送和退貨資訊,請使用結構化資料標記新增資訊,與您標記商品的方法類似。如果您已透過 Merchant Center 將產品資訊提交給 Google,Google 會以同樣方式使用來自 Merchant Center 的運送和退貨資訊。
最後,Search Console 能讓您更輕鬆地掌握產品缺少的相關資訊。如果您的產品沒有運送與退貨資訊,或是新增的資訊有誤,您將在「商家資訊」報表和電子郵件通知中收到警告訊息。
希望這些額外的功能可以在您監控並修正在 Google 搜尋中的成效時,為您提供進一步的協助。如果您有任何問題或疑慮,請透過 Google 搜尋中心社群或 Twitter 與我們聯絡。
發文者:消費者購物產品經理 Niru Singh、商家購物產品經理 Scott Ruffner,以及 Search Console 產品經理 Moshe Samet。
除非另有註明,否則本頁面中的內容是採用創用 CC 姓名標示 4.0 授權,程式碼範例則為阿帕契 2.0 授權。詳情請參閱《Google Developers 網站政策》。Java 是 Oracle 和/或其關聯企業的註冊商標。
[null,null,[],[[["\u003cp\u003eGoogle Search is expanding to display shipping and return information directly in search results for US merchants, with more countries coming soon.\u003c/p\u003e\n"],["\u003cp\u003eThis enhanced display aims to improve the shopping experience by providing upfront clarity on total costs and policies, key factors in purchase decisions.\u003c/p\u003e\n"],["\u003cp\u003eMerchants can provide this information using structured data markup or through their Google Merchant Center account if they already submit product data there.\u003c/p\u003e\n"],["\u003cp\u003eSearch Console offers monitoring tools and alerts to help merchants ensure their shipping and return data is complete and accurate, improving search performance.\u003c/p\u003e\n"]]],["Google Search is now displaying expanded shipping and return information for merchant sites in search results. Merchants can add this information using structured data markup or through Google Merchant Center. The Search Console now offers tools to monitor and fix issues with shipping and return data, sending warnings via the Merchant Listings report and email. Providing clear shipping and return details is crucial for online sales success, influencing consumer purchase decisions. The feature is live in the US with plans to expand to more countries.\n"],null,["# Shipping and Returns information on Google Search web results\n\nMonday, April 17, 2023\n\n\nGoogle Search now shows an expanded display of shipping and return information on Google Search text results for\nmerchant sites. We're also making it easier to monitor and fix the structured data required to enable this\ndisplay using the Search Console [Shopping\nreports and tools](https://support.google.com/webmasters/answer/12660034).\n\nGoogle is expanding the display of shipping information on Search\n-----------------------------------------------------------------\n\n\nWhen shopping, people want to know the total price for the products they're purchasing, including the shipping\nprice. Shipping speed, cost, and return policy are major factors considered by shoppers when buying products\nonline. Often, consumers will not complete a purchase because the shipping cost is too high, the shipping\nspeed is not fast enough, or return information isn't clear. Therefore, displaying shipping and return\ninformation clearly up front is critical for the success of your online sales.\n\n\n\u003cbr /\u003e\n\nGoogle Search can already display [product pricing](/search/docs/appearance/structured-data/product),\nnow your products will be eligible to display Shipping and Return information on Google Search in the US and in\nmore countries soon.\n\n\nHow to provide shipping and return information to Google?\n---------------------------------------------------------\n\n\nTo show shipping and returning information on product search results, add the information using\n[structured data markup](/search/docs/appearance/structured-data/product#shipping) similar to how\nyou have marked your products. If you already submit your product information to Google in the Merchant\n[Center](https://www.google.com/retail/solutions/merchant-center/), Google\nwill use your Shipping \\& Returns information from Merchant Center the same way.\n\nUse Search Console to monitor and fix your shipping and returns information\n---------------------------------------------------------------------------\n\n\nLastly, Search Console is making it easier to understand when your products are missing this information. If your\nproducts don't have shipping and return information or the shipping and return information was added incorrectly,\nyou'll receive warnings in the Merchant Listings report and via email notifications.\n\n\nWe hope these additions will help even more when monitoring and fixing how you perform on Search. If you have any questions or concerns,\nplease reach out to us via the [Google\nSearch Central Community](https://support.google.com/webmasters/threads?thread_filter=(category%3Astructured_data)) or on [Twitter](https://twitter.com/googlesearchc).\n\nPosted by Niru Singh, Consumer Shopping Product Manager, Scott Ruffner, Merchant Shopping Product Manager,\nand [Moshe Samet](/search/blog/authors/moshe-samet), Search Console Product Manager."]]